Reflections SDinGov 2019 Sophie Dennis conference chair and - - PowerPoint PPT Presentation

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Reflections SDinGov 2019 Sophie Dennis conference chair and - - PowerPoint PPT Presentation

Reflections SDinGov 2019 Sophie Dennis conference chair and strategic design consultant @sophiedennis #sdingov @sophiedennis What did you learn? Who did you meet? What will you do (di ff erently)? #sdingov


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#sdingov @sophiedennis

Reflections
 SDinGov 2019

Sophie Dennis
 conference chair and strategic design consultant
 @sophiedennis

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#sdingov @sophiedennis

What did you learn?
 Who did you meet?
 What will you do (differently)?

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#sdingov @sophiedennis

Service Design in Government

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#sdingov @sophiedennis

Beyond Service Design 
 Beyond Government

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#sdingov @sophiedennis

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#sdingov @sophiedennis

Redefine the relationship between citizens 
 and the state

  • ne form at a time
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#sdingov @sophiedennis

Redefine the relationship between citizens 
 and the state

power

  • ne form at a time
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#sdingov @sophiedennis

Cormac Russell

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#sdingov @sophiedennis

Don’t start with user needs Stop designing services

Asset Based Community Development:

I’m exaggerating for effect

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#sdingov @sophiedennis

Service design is the design of services

  • Lou Downe
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#sdingov @sophiedennis

so what are we doing when what we are designing are networks … communities … systems … relationships … care …

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#sdingov @sophiedennis

Ade Adewunmi @adewumni


Photo by @Tookes https://twitter.com/Tookes/status/1103957177784512513

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#sdingov @sophiedennis

human-centred design

networks … communities … systems … relationships … care …

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Matt Edgar @mattedgar

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Dr Joanna Choukeir @JoannaChoukeir
 


Place-based design: starting with what is strong, not what is wrong
 
 https://twitter.com/ JoannaChoukeir/status/ 1103707487189037056

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#sdingov @sophiedennis

Unthinkable Radical Acceptable Sensible Popular Policy Popular Sensible Acceptable Radical Unthinkable

OVERTON WINDOW via Eliot Fineburg in Escaping My Tribe and Managing My Hubris

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#sdingov @sophiedennis

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#sdingov @sophiedennis

Pick your target Stay close to the network Swarm on the problem Keep an eye on our blindspots

  • Trilly Chatterjee @trillyc
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#sdingov @sophiedennis

Over to you…

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#sdingov @sophiedennis

What did you learn?
 Who did you meet?
 What will you do (differently)?

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#sdingov @sophiedennis

What’s next?
 SDinGov 2020


Wednesday 4 to Friday 6 March

Announcements via the mailing list (sign up on the website) and @SDinGov

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#sdingov @sophiedennis

Onwards…

Sophie Dennis
 conference chair and strategic design consultant
 @sophiedennis

(to The Salisbury)