Recycling Cart Program: 2019 Expansion City of Reading Public - - PowerPoint PPT Presentation

recycling cart
SMART_READER_LITE
LIVE PREVIEW

Recycling Cart Program: 2019 Expansion City of Reading Public - - PowerPoint PPT Presentation

Recycling Cart Program: 2019 Expansion City of Reading Public Works Department Sustainability/Solid Waste Division Presentation Roadmap Why Recycle? Fundamental Need 1. Pilot Program Overview 2. Resident Feedback? Positive 3. Expansion


slide-1
SLIDE 1

Recycling Cart Program: 2019 Expansion

City of Reading Public Works Department Sustainability/Solid Waste Division

slide-2
SLIDE 2

Presentation Roadmap

1.

Why Recycle? Fundamental Need

2.

Pilot Program Overview

3.

Resident Feedback? Positive

4.

Expansion Plan: City-Wide

5.

Q&A

slide-3
SLIDE 3

Recycling: Fundamental Need Continues

The Bad: Media Critical, Market Weak The Good: Investments Occurring

slide-4
SLIDE 4

Environment Economy Community

slide-5
SLIDE 5

Environmental Impact

slide-6
SLIDE 6

Pilot Program

Upgrade ~3,700 households from old containers to new recycling carts 18th Ward Glenside Northmont Stadium & other neighborhoods with Monday collection

32 gal 35gal 65gal

slide-7
SLIDE 7

Small containers and no lids contribute to litter in the community, especially with wet, windy weather

Primary Goals Secondary Goals

  • Improve quality of containers -

10 year warranty

  • Improve asset tracking to

reduce maintenance and replacement costs

  • Education
  • Improve recycling
  • Reduce litter
slide-8
SLIDE 8

Program Cost: Myth Vs. Reality

  • Myth: $1 million
  • Media and officials incorrectly reported the program cost $1 million based on

estimated cost for almost 27,000 eligible units city-wide to get a new cart and provide a robust education program over 3-5 years

  • Reality: $190,000
  • The total cost of the pilot project was about $190,000, which includes the carts,

delivery to homes, education materials, and staff time

  • Over 90% grant funded
  • Moving Forward: More Grant Opportunities
  • The City received a total of $350,000 for this project from a state grant program
  • Additional grant sources available if more carts needed
slide-9
SLIDE 9

Quality Customer Service

  • Every request elevated by

customer service received a call

  • Educational opportunities
  • 400 work orders completed
  • Most common need: size swap
slide-10
SLIDE 10

Resident Surveys

  • Mailed survey to all homes in the pilot

region 3 months after receiving carts (~3,700 surveys)

  • 20% response rate (730)*
  • Bilingual & available online
  • Asked 8 questions including:
  • Better/Same/Worse about the recycling cart’s

characteristics

  • Size too big, small, or just right
  • Where cart is stored
  • Satisfaction level
  • Desire to keep cart
  • Household size & age

*Responses as of July 26, 2019. Data based on 704 surveys received by February 1.

slide-11
SLIDE 11

Satisfaction

Despite initial vocal criticism, 75% were satisfied. Needs of those wanting a swap and providing contact info were also addressed – likely boosting satisfaction rate.

53% 61% 22% 15% 7% 9% 8% 7% 10% 8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 35 65

Overall Satisfaction

Very Satisfied Somewhat Satisfied Neutral Somewhat Unsatisfied Very Unsatisfied 67% 11% 22%

Surveyed Residents Want to....

Keep their Cart Return their Cart Swap Sizes

slide-12
SLIDE 12

Impact on Litter

49% of respondents perceive an improvement, while 43% see no change.

47% 55% 49% 44% 4% 1% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 35 65

Carts Impact on Litter

Better Same Worse

slide-13
SLIDE 13

Cart Movement & Storage

Over two thirds of respondents feel the cart is easier to move, while one third think it is easier to store.

72% 76% 8% 8% 20% 16%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 35 65

Moving the Cart

Better Same Worse

33% 39% 42% 39% 25% 22%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 35 65

Storing the Cart

Better Same Worse

slide-14
SLIDE 14

Expansion: A City-Wide Approach

  • Available city-wide, expected Fall 2019
  • Opt-in program
  • Varying needs for different types of homes
  • Household size is important
  • People can chose which works best for them
  • Education
  • Community meetings
  • Community events
  • Community groups to spread the information
  • Facebook & website
  • Logistics
  • Complete request online OR call Customer Service

Info & enrollment form on our website

slide-15
SLIDE 15

Recycling Container Options

Large Cart w/ wheels & attached lid H: 41.3” | W: 26.7” | D: 28.1” 65 gallons Small Cart w/ wheels & attached lid H: 37.5” | W: 18.5” | D: 24.1” 35 gallons Round Can with unattached Lid H: 37.5” | W:18.5” | D: 24.1”

32 gallons

Fill out your request online at https://www.readingpa.gov/CleanCity

  • r by calling

877-727-3234 H W D

slide-16
SLIDE 16

Questions?

Citizen’s Service Center: 877-727-3234 ReadingRecycles@ReadingPA.gov @ReadingPublicWorks www.ReadingPA.gov/CleanCity