RCSLT London Hub Roadshow Tuesday, 23 October 2018 Strategic Plan - - PowerPoint PPT Presentation

Welcome to the:

RCSLT London Hub Roadshow

Tuesday, 23 October 2018

Strategic Plan 2018 - 2021

Strategic Plan 2018-21: core messages

Vision: Enabling better lives for people with communication and swallowing needs. Vision: Enabling better lives for people with communication and swallowing needs. Vision: Enabling better lives for people with communication and swallowing needs.

Purpose: We are the professional body that promotes excellence in speech and language therapy.

Vision: Enabling better lives for people with communication and swallowing needs. Active Influencing Innovative

• rganisation

Quality practice

RCSLT London Hub Roadshow

Tuesday, 23 October 2018

RCSLT Digital Transformation

Digital Project Update

By initiating an

• rganisation-wide

digital transformation, we aim to improve the benefits we offer our members and position the RCSLT as the go-to authority on matters relating to SLT in the UK. There are two main areas we want to focus on:

• impro

roving ng the he se serv rvice ce we pro rovide to

• members

rs

• digitally

ly ena nabling ng the he or

• rgani

nisa satio ion

• Disco

iscovery ry: Complete

• Design

esign: Complete

• Deve

evelop

• pme

ment: t: Complete te – ongoing improvements such as:

• Better Search
• Single sign on
• Easier Navigation
• Better Community and

CPD

• Testing:

esting: In progr gress ss

Current Status

• Continge

ntingent t upon

• n complet

pletion ion of Mem embe ber r Profi file le

• CPD

D Dia iary ry progre gress ss dash shboa

• ard
• Arti

ticles cles base sed upon

• n yo

your ur clin linical cal in interest sts s / ex expert rtise se

• Eve

vents s near ear to you you

Personalised Home Page

Communities – Key Features

Basecamp Communities Not all members registered All members will be given access to the community and can self register for groups Separate login to website One password for all areas of the new website and community; self management to reset this if needed. Not GDPR compliant Public and Private Groups Not user friendly Make the group relevant by adding a description, logo and cover image Notifications sent to all members of the group Notifications when you are messaged directly and / or a summary of weekly activity.

Communities – Screenshot Discussion forum Upload and comment on files Ability to link events direct to the community

CPD Diary– Key Features

New CPD Diary Login once to access the CPD diary Outcome related CPD diary. Summary of hours logged in diary. Reminder notifications can be set up by members Upload files and URL links as evidence Mobile ready

CPD Diary– Example

Any questions?

More information and materials on the digital project: Digital Blog: www.rcslt-digital-project.org Contact: web@rcslt.org

RCSLT London Hub Roadshow

Tuesday, 23 October 2018

Moving Forward with the RCSLT Dysphagia Agenda

Feedback from the London Regional Facilitator’s Meeting 10 October 2018

Hosted by: Dr Jackie McRae Dr Roganie Govender

Aim

Feedback from the London regional meeting Methodology to generate ideas Share the range of ideas and themes Identify what are achievable and parked ideas Next steps….

RCSLT Dysphagia Event June 2018

Regional SLT representation for presentations focussing on 4 areas:

• Raising awareness
• Workforce
• Guidance and resources
• Evidence and data collection

Workshop to generate ideas and next steps Regional follow-up meeting

London facilitators reflections- October 2018:

Positive to hear how much is going on Nice to connect with

• thers

Frustrating no clear next step Good to have wider

• wnership of

dysphagia Helpful to be

• rganised in

regional groups Pulled together people of both clinical and academic backgrounds Not enough representation from London HEIs to support future research/evidence Overlapping with IDDSI work Guidance on HOW not WHAT to do

Three Hat task based on The Disney Method

The Dreamer’s view

The realist’s view

The critic’s view

https://www.toolshero.com/creativity/walt-disney-method/

The Dreamer

What if ? Brainstorming No judgment Divergent thinking Allow yourself to dream without constrain – be the idealist ! Silence your inner critic that says “ I/we can’t do this”

Reference source : The Disney Method

The realist

Select best/most achievable ideas Convergent thinking Identify follow-up actions /and what this is dependent on How could we make this happen Outline a plan

Reference source : The Disney Model

The critic

What are the risks and dangers? What could go wrong? What forces will oppose or hinder Try to be constructive rather than negative Refine, improve or reject Lets build a stronger Dysphagia profile in London!

Reference source : The Disney Method

Dreamer’s goals Achievable target Society & cultural awareness and knowledge; Not always a negative problem to solve; a common sense approach Awareness of dysphagia – internal and external; professionals and lay people Lay awareness of dysphagia right from a young age Demedicalisation of dysphagia; swallowing is a normal life event several times a day Content of communication and timely communication; need better communication about dysphagia I want people to understand what dysphagia is and the role of SLT Researchers to link in more with hospitals – Researcher in residence model Increase HEI links Consider a platform for resources than can be shared across London RCSLT website

Dreamer’s goals Potentially achievable Fabulous levels of staffing so that staff can invest in this Workforce Space and time to think about a patient in their life; bespoke care in dysphagia SLTs to have time to reflect Dysphagia technicians in post Patients to get what they need in a timely manner One stop swallow clinic = responsive SLT service Cradle to grave – developmental areas of dysphagia across the lifespan; integration across services; dying well NHS commissioned services Multidisciplinary model – thinking about the patient & caregiver = seamless care Newly qualified SLTs confident in dysphagia skills Curriculum development/HEI links Joint appointment posts to provide flexible contracts; Exposing students to wider group of clinicians

Dreamer’s goals - Parked More mobile kits to optimise care, e.g. home FEES SLT title – what we do should be recognised in the title Equitable access to all patient groups – including ALD Outcome measiures that reflect the trajectory of dysphagia for the particular illness Everyone measuring the same thing with the same tool for dysphagia across the spectrum Dysphagia metrics; bigger datasets across London, like epidemiology

Key achievable goal

Raising awareness of swallowing and dysphagia – to internal and external stakeholders; professional and lay people Awareness targets:

 Referrers: GPs, consultants, nurses, other AHPs, medical teams, pharmacists, social workers,  Service users: professional carers, family and other carers,  National drivers: public health, NICE guidance  Commissioners: STPs, CCGs  Community care providers: nursing homes, care managers, care agencies  Industry: food manufacturers, thickener companies

WHAT do we want to do?

What? How? Find out what is happening across UK – don’t re-invent the wheel RCSLT Promote existing awareness events, e.g Swallow Awareness Day 2019 CENs Use AHP forums to promote SLT role (North/South London representation?) Gather facts and figures; patient plus clinician stories Map SLT services across London SLTs at UCLH Survey of clinical practice Replicate from other regions?

What do we need from you?

Contacts and service links Existing projects Your ideas Support London region activities Contact: jackie.mcrae@nhs.net

RCSLT London Hub Roadshow

Tuesday, 23 October 2018

Bercow: cow: Ten n Year ars s On Us Using ing the e repor port t fin indings dings to supp ppor

• rt

t campaign mpaigning ing and d in influencing luencing

Kaleigh Maietta, Events and Member Engagement Officer

35

Coming up today…

• Key findings
• Facts with impact
• Bercow: Ten Years On – Six months in
• Making change happen in London and the

South East

36

37

Unengaged Observing Following Endorsing Contributing Owning Leading

• Leads a local or national campaign,

identifies new opportunities and mentors others to get involved.

• Invests time in promoting the report,

writes blogs about its importance, coordinates use of speech bubble as part of #Bercow10relay.

• Presents findings about the report at a

team meeting, writes to MP.

• Shares the 2-page summary with colleagues,

tweets about the report and petition encouraging others to get involved.

• Visits the Bercow: Ten Years On website and

follows the #Bercow10 hashtag on Twitter.

• Read Bulletin article about Bercow: Ten Years On,

aware that there is a website but has not visited it.

• Has heard of Bercow: Ten Years On but does not know what it’s about.

38

39

What’s changed?

Children and young people Parents and carers Employers and commissioner Professionals

Evidence idence

40

The he voi

• ice

ce of

• f chi

hildr ldren en an and you

• ung

ng peop eople le

41

Like Don’t like

Par arents ents an and ca carer ers

42

Par arents ents an and ca carer ers

• 78%

% said information about SLCN was either not easily available or not available at all.

• 42%

% said their child’s SLCN was noticed too late.

• 54%

% had to wait over six months to get the support they needed.

• 52%

% said their family’s experience of speech, language and communication support was poor.

• 59%

% said services did not work well together.

43

Key y sta tats ts

38% 38% of survey respondents felt that commissioners’ understanding of speech, language and communication required significant improvement.

44

95% 95% felt that central Government’s contribution to raising standards and improving outcomes for children and young people with SLCN is either not clear

• r in need of strengthening.

• Communication is crucial
• Strategic system-wide approaches to

supporting SLCN are rare

• Services are inaccessible and inequitable
• Support that makes an difference
• Too many children with SLCN are being

missed

Fiv ive e key th them emes es

Recommenda commendations tions

• Recommendations for

Government and national bodies including:

• Department for Education
• Department of Health and

Social Care

• NHS England
• Youth Justice Board
• Ofsted
• CQC
• Specific, realistic and

impactful

46

Wh Whic ich h facts ts ha have the most st im impact? ct?

• SLT service managers
• School leaders
• Local authority decision makers
• Health commissioners
• MPs
• The general public

47

Bercow: Ten Years On Six months on…

48

So Social ial medi dia

49

#Bercow10 #10daysofBercow10 #10wordchallenge #Bercow10champions #Bercow10relay

#Bercow10relay in London

50

51

The e pe petition tition

52

Government rnment resp sponse

• nse

53

https://petition.parliament.uk/petitions/215643

Parliame liamentary ntary reaction action

54

Parli liamentary amentary de deba bate te

Speech, language and communication support for children

55

Progress

Two recommendations confirmed Steps in the right direction on social mobility, identifying need in the early years and inspections to schools and SEND. More still to do on support beyond the early years, joint working and a cross- government strategy

56

Be a Ber ercow10c cow10champio hampion

“We are the pieces of the puzzle that build the case and every contribution is important.” Gillian Rudd

• 5 minute

utes: Sign the petition and then share it on social media

• 10 minutes

tes: : Print out the 2-page summary and put it up on a noticeboard

• 30 minute

tes: s: Write to your local MP

• 38 minutes

tes: : Watch the Bercow: Ten Years On webinar for lots more ideas! www.rcslt.org/news/webinars/gvbercow

57

Bottom up Top down

59

Su Supp ppor

• rting

ting cha hang nge

• Shared the presentation with schools
• Highlighted the report at our department

leads meeting

• Used the tool to create local stats to share

with schools and locality heads

• Wrote a blog
• Shared report with AHP Strategic Lead
• Meeting booked with local influencers

60

Su Supp ppor

• rting

ting cha hang nge

Mak aking ing cha hang nge e ha happe ppen n in in Lo Lond ndon

• n
• What

t actions ions could uld you take? e?

• What

t lever ers could ld you u use? e?

• Is there

e anything thing you u could ld pig iggybac gyback k on?

• Whic

ich h reso sour urces ces could ld suppor port you? u?

61

62

Unengaged Observing Following Endorsing Contributing Owning Leading

• Leads a local or national campaign,

identifies new opportunities and mentors others to get involved.

• Invests time in promoting the report,

writes blogs about its importance, coordinates use of speech bubble as part of #Bercow10relay.

• Presents findings about the report at a

team meeting, writes to MP.

• Shares the 2-page summary with colleagues,

tweets about the report and petition encouraging others to get involved.

• Visits the Bercow: Ten Years On website and

follows the #Bercow10 hashtag on Twitter.

• Reads Bulletin article about Bercow: Ten Years On,

aware that there is a website but has not visited it.

• Has heard of Bercow: Ten Years On but does not know what it’s about.

Thank you! www.bercow10yearson.com @RCSLTpolicy #Bercow10

63

RCSLT London Hub Roadshow

Tuesday, 23 October 2018

RCSLT Professional Development: Being an evidence-based profession

Lauren Longhurst, Research and Development Officer, RCSLT

R&D Update

London Hub 23.10.18

Strategic plan 2018-21

67

CORE MESSAGE STRATEGIC TOPIC

• Strat. Obj.

number Strategic Objectives We will… 1

Research capacity, capability and culture within the profession will be shaped by SLT priorities

2

Promote the funding of key areas of SLT research

3

Promote understanding and use of an evidence-based approach to practice

4

Become an intelligence resource regarding workforce trends

5

Pre-registration and post-registration training is responsive to the changing environment, including development of an SLT apprenticeship

6

Support members throughout their careers to develop their leadership, knowledge, evidence based practice and skills

7

Support members to develop, critically evaluate, promote and improve their services, including through recording, measuring and collecting outcomes

8

Understand the implications of new technology and supporting, equiping and resourcing members to use it Service users

9

Continue to co-produce with and advocate alongside service users and their representative organisations Research and Innovation Professional guidance

QUALITY PRACTICE

Workforce and leadership

Other research networks

Journal access

Learning

Regular communications

Other projects …

Links to external resources for EBP & research

Dancing

statistics

Feedback

 What support from the R&D team at

RCSLT have you / would you find useful?

R&D team

Contact:

amit.kulkarni@rcslt.org lauren.longhurst@rcslt.org katie.chadd@rcslt.org

Learning & Development team add

Vicky Harris Learning Manager Mark Singleton Learning Officer

Sources of CPD from RCSLT

Events Conferences, study days & workshops Networking

• nline

Resources Getting involved

eHealth

 Aimed at SLTs!  RCSLT’s first learning

journey to be published

 Split into four

sections

 www.rcsltcpd.org.uk

The Box learning journey

• Aimed at CJS workers

(police, courts, etc.)

• Covers the basics of SLCN,

how to recognise and basic support strategies

• Designed to increase

awareness and identification of SLCN within the CJS

• Lives here:

www.rcsltcpd.org.uk

Leadership and local influencing

 Next learning journey

 To include scenarios, self assessment tools and

resources

 Aims:  Understand your leadership & influencing style  Build confidence in your leadership &

influencing skills

 Lead and influencing at different levels  Build skills for change and transformation

CPD platform

www.rcsltcpd.org.uk

• Place to go for

elearning at the moment

• Meanwhile developing

the main RCSLT website to include learning resources embedded across site

• Plus on the new main

website there will be an improved CPD diary with ability to set goals for your CPD

Other resources online

Login to the main site for CPD information: www.rcslt.org/members/professional _development/introduction

• CPD toolkit and guidance
• Links to networks
• Links to learning opportunities:

webinars, events, videos

• For CPD help call 020 7378 3012
• r email info@rcslt.org

Learning Champions – activists for lifelong learning for the profession

www.rcslt.org/members/professional_development/learningchampions

Leadership Mentors Leadership mentors

What?

• Adviser to help other members

with leadership & business issues Why?

• Develop own leadership skills
• Access to staff and resources at

the RCSLT

• Give something back to the

profession

• Counts as CPD!

How? www.rcslt.org/members/professiona l_roles/advisers/leadership_mentors

Channels to find out more

• Enewsletter stories
• Bulletin
• @RCSLTLearn
• Learning flyer

Any questions?

RCSLT London Hub Roadshow

Tuesday, 23 October 2018

RCSLT Engagement Swish

Kaleigh Maietta, Events and Member Engagement Officer, RCSLT

Adapted from Gideon Rosenblatt's Engagement Pyramid

The Engagement `Swish’

Adapted from Gideon Rosenblatt's Engagement Pyramid

90

Unengaged Observing Following Endorsing Contributing Owning Leading

• Leads and engages others, helps to define

strategy and spot opportunities

• Invests time in the mission of RCSLT, is an

ambassador for key areas, embodies ‘I am college’

• Contributes time, expertise and support in

developing and sharing information

• Champions ideas. Disseminates information and

recommends and promotes resources/activities to colleagues

• Actively shows interest in new areas of RCSLT

development and activity, engages occasionally

• Hears RCSLT mentioned by colleagues from time to time,
• ccasionally reads Bulletin or other communications. Relies
• n others to mention if there’s something new to be aware of.
• RCSLT feels remote, but necessary for insurance purposes.

Adapted from Gideon Rosenblatt's Engagement Pyramid

Events example

91 Unengaged Observing Following Endorsing Contributing Owning Leading

• Leads and engages others helping to

design the programme for the event

• Invests time in mission of RCSLT, writes

articles about the importance of the event, answers q’s for other members

• Submits abstract, facilitates at event or is

presenter or poster/webinar presenter

• Disseminates information to colleagues and

recommends they attend future events. Tweets about the event

• Attends the event/webinar. Starts to look at the

Facebook /Twitter feeds

• Reads Bulletin visits website aware there is a webinar/event

taking place

• Receives Bulletin but does not read it, not sure what is on the website.

Adapted from Gideon Rosenblatt's Engagement Pyramid

Title:

92

Unengaged Observing Following Endorsing Contributing Owning Leading

Our aim is to provide easy, engaging and meaningful opportunities at each step to facilitate members to move up the Swish Appreciating that day-to-day pressures and challenges are a factor.

Personal challenges

• 1. Pressure of workload
• 2. Providing a quality service
• 3. Staffing issues
• 4. Cuts to service
• 5. Having the resources to deliver
• 6. Time constraints
• 7. Maintaining CPD