Raiffeisen Bank International Q1/2020 Results 14 May 2020 - - PowerPoint PPT Presentation

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Raiffeisen Bank International Q1/2020 Results 14 May 2020 - - PowerPoint PPT Presentation

Raiffeisen Bank International Q1/2020 Results 14 May 2020 Disclaimer Certain statements contained herein may be statements of future statements set forth herein, whether as a result of new information, not relevant persons. Any investment


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SLIDE 1

Raiffeisen Bank International

Q1/2020 Results – 14 May 2020

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SLIDE 2

Disclaimer

Gro up I nve sto r Re la tio ns 2

Certain statements contained herein may be statements of future expectations and other forward-looking statements about Raiffeisen Bank International AG (“RBI”) and its affiliates, which are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. In addition to statements which are forward-looking by reason of context, words such as "may", "will", "should", "expects", "plans", "contemplates", "intends", "anticipates", "believes", "estimates", "predicts", "potential", or "continue" and similar expressions typically identify forward-looking statements. By their nature, forward-looking statements involve known and unknown risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. As such, no forward-looking statement can be guaranteed. Undue reliance should not be placed on these forward-looking statements. Many factors could cause our results of operations, financial condition, liquidity, and the development of the industries in which we compete, to differ materially from those expressed or implied by the forward-looking statements contained herein. These factors include, without limitation, the following: (i) our ability to compete in the regions in which we operate; (ii) our ability to meet the needs of our customers; (iii) our ability to leverage synergies from acquisitions, cost reduction programs or other projects; (iv) uncertainties associated with general economic conditions particularly in CEE; (v) governmental factors, including the costs of compliance with regulations and the impact of regulatory changes; (vi) the impact of currency exchange rate and interest rate fluctuations; and (vii) other risks, uncertainties and factors inherent in our business. This presentation contains financial and non-financial information and statistical data relating to RBI. Such information and data are presented for illustrative purposes only. Subject to applicable securities law requirements, we disclaim any intention or obligation to update or revise any forward-looking statements set forth herein, whether as a result of new information, future events or otherwise. This document is for information purposes only and shall not be treated as giving any investment advice and/or recommendation

  • whatsoever. This presentation and any information (written or oral)

provided to you does not constitute an offer of securities, nor a solicitation for an offer of securities, nor a prospectus or advertisement or a marketing or sales activity for such securities. Neither the shares of RBI nor securities issued by any subsidiary of RBI have been registered under the U.S. Securities Act of 1933 (the “Securities Act”) nor in Canada, U.K. or Japan. No securities may be

  • ffered or sold in the United States or in any other jurisdiction, which

requires registration or qualification, absent any such registration or qualification or an exemption therefrom. These materials must not be copied or otherwise distributed to “U.S. persons” (according to the definition under Regulation S of the Securities Act as amended from time to time) or publications with general circulation in the United States. The circulation of this document may be restricted or prohibited in certain jurisdictions. For the United Kingdom: This presentation and related material (these "Materials") are for distribution only to persons who are members of RBI falling within Article 43(2) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 (as amended, the "Financial Promotion Order") or who (i) have professional experience in matters relating to investments falling within Article 19(5) of the Financial Promotion Order, (ii) are persons falling within Article 49(2)(a) to (d) ("high net worth companies, unincorporated associations etc") of the Financial Promotion Order, (iii) are outside the United Kingdom, or (iv) are persons to whom an invitation or inducement to engage in investment activity (within the meaning of section 21 of the Financial Services and Markets Act 2000) in connection with the issue or sale of any securities may

  • therwise lawfully be communicated or caused to be

communicated (all such persons together being referred to as "relevant persons"). These Materials are directed only at relevant persons and must not be acted on or relied on by persons who are not relevant persons. Any investment or investment activity to which these Materials relate is available only to relevant persons and will be engaged in only with relevant persons. Figures shown in the presentation are based on figures disclosed in the annual report (for this presentation, numbers in the annual report have been adjusted to reflect impact from FINREP implementation) as well as the interim reports of RBI. However, figures used in this document have been rounded, which could result in percentage changes differing slightly from those provided in such reports. We have diligently prepared this presentation. However, rounding, transmission, printing, and typographical errors cannot be ruled out. None of RBI, any of its affiliates, advisors or representatives shall be responsible or liable for any omissions, errors or subsequent changes which have not been reflected herein and accept no liability whatsoever for any loss or damage howsoever arising from any use

  • f this document or its content or third party data or otherwise arising

in connection therewith.

14 Ma y 2020

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SLIDE 3

Executive Summary

Gro up I nve sto r Re la tio ns 3

02

F ina nc ia ls

03

Risk Ma na g e me nt

04

Appe ndix

01

Executive Summary JOHANN STROBL

14 Ma y 2020

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SLIDE 4

Executive Summary Q1/2020

Gro up I nve sto r Re la tio ns 4

77,745

  • Ope ra ting re sult up 33% drive n b y c o re re ve nue s a nd ne t

tra ding inc o me / fa ir va lue re sult

  • NI

I a nd ne t fe e a nd c o mmissio n inc o me up 7% a nd 11% re spe c tive ly, drive n b y hig he r vo lume s

  • Stro ng lo a n g ro wth a c ro ss a ll ma rke ts, o ffse t b y de pre c ia tio n o f

do me stic c urre nc ie s

  • 7% lo a n g ro wth in GC&M (E

UR 2 b n) ma inly fro m ne w b usine ss in Ja nua ry a nd F e b rua ry

  • Sha rp slo wdo wn in re ta il le nding fo llo wing imple me nta tio n o f

lo c kdo wn me a sure s

Ope ra ting Re sult (in E

UR mn)

Co nso lida te d Pro fit (in E

UR mn)

L

  • a ns to Custo me rs (in E

UR mn)

CE T 1 Ra tio (inc luding re sult)

  • Co nso lida te d pro fit re fle c ts E

UR 165 mn impa c t fro m Co vid-19: – Co vid-19 re la te d risk c o sts (E UR 96 mn), inc luding c ha ng e s to ma c ro sc e na rio a nd po st-mo de l a djustme nts – Othe r re sults inc lude Co vid-19 re la te d impa irme nts o f g o o dwill a nd inve stme nts in a sso c ia te s (E UR 61 mn) a s we ll a s mo dific a tio n e ffe c ts fro m mo ra to ria (E UR 8 mn)

650

489

1-3/ 2020 1-3/ 2019

177

226

1-3/ 2020 1-3/ 2019 31/ 3/ 2020

91,204

31/ 12/ 2019

92,198

13.9%

31/ 3/ 2020 31/ 12/ 2019

13.0%

  • Do wn 90 b ps, drive n b y F

X mo ve s (44 b ps) a nd c re dit RWAs (30 b ps) ma inly fro m ne w le nding

  • CE

T 1 ra tio inc lude s Q1 re sult

  • 2019 divide nd re ma ins de duc te d fro m CE

T 1 ra tio (42 b ps)

14 Ma y 2020

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SLIDE 5

Financial Performance Q1/2020

Gro up I nve sto r Re la tio ns 5

2.44

Ne t I nte re st Ma rg in

2.44

Co st/ I nc o me Ra tio

2.44

Co nso lida te d Re turn o n E q uity

1-3/ 2019 1-3/ 2020

2.43%

2.43%

1-3/ 2020 1-3/ 2019

59.7%

53.8%

1-3/ 2020

7.9%

1-3/ 2019

5.6%

14 Ma y 2020

  • Cost/income ratio

impro ve me nt drive n b y 8% hig he r c o re re ve nue s

  • NIM sta b le a t 2.43%. Ho we ve r, in

re spo nse to Co vid-19 ma ny c e ntra l b a nks a c ro ss CE E ha ve lo we re d ke y ra te s

  • General admin. expenses impa c te d b y wa g e

infla tio n in mo st ma rke ts thro ug ho ut 2019

y-o -y

EUR 1,405 mn

15.8% y-o -y

EUR 881 mn

6.9% y-o -y

EUR 448 mn

11.4% y-o -y

EUR (755) mn

4.3% y-o -y

66 bps

62 bps

Fe e Inc o m e

Ope ra ting I nc o me Ge ne ra l Admin. E xpe nse s Pro visio ning Ra tio

Ne t Inte re st Inc o m e

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SLIDE 6

RBI: Ensuring Business Continuity

Gro up I nve sto r Re la tio ns 6

Busine ss c ontinuity

K e e ping o ur employees and

customers safe

K e e ping o ur bank fully

  • perational

E nsur ing ac c e ss for Re tail c ustome r s

 

RBI ’ s b usine ss is e nsure d b y the location-

independent availability o f a ll ne c e ssa ry

re so urc e s

Pr ior ity 1 Pr ior ity 2

  • f RBI

‘ s HO e mplo ye e s

working remotely > 95%

  • f a ll b ra nc he s re ma in o pe n

a c ro ss the c o untrie s uptime o f a ll mo b ile b a nking syste ms > 80% > 99% F

  • c us o n c usto me r c a re a nd e ng a g e me nt; shifting

b ra nc h re so urc e s to c a ll c e nte rs

55%

  • f c a ll c e nte r sta ff wo rk

re mo te ly

CE E r e lative ly le ss impac te d

CE E b e ne fite d fro m e a rly imple me nta tio n o f re stric tive Co vid-19 c o unte r-me a sure s

576511482414 245 91 69 50 43 31 30 26 22 21 16 14 14 13 11 10 5

Spa in I ta ly UK F ra nc e USA Ge rma ny Austria Ro ma nia Hung a ry Se rb ia B&H Cze c hia Cro a tia Po la nd K

  • so vo

Be la rus Russia Bulg a ria Alb a nia Ukra ine Slo va kia F a ta litie s pe r millio n

as o f 11 May

Austria , Slo va kia a nd Cze c h Re pub lic a mo ng the first to e a se re stric tio ns

14 Ma y 2020

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SLIDE 7

Overview of Support Mechanisms in CEE

Gro up I nve sto r Re la tio ns 7

Fiscal measures Quantitative easing measures Strong monetary easing contrary to earlier crises

Bond purchases b y c e ntra l b a nks in Hung a ry,

Ro ma nia , Cro a tia a nd o ptio n fo r purc ha se s in Cze c h Re pub lic

  • 0,25
  • 0,50
  • 0,75
  • 0,75
  • 2,00
  • 5.50

Be la rus Ro ma nia Russia Se rb ia Cze c h Re p. Ukra ine

IMF

Strong combination of fiscal and monetary policy responses in CEE

CE E c o untrie s a ppro ve d pa c ka g e s ra ising e xpe nditure s to suppo rt the re a l e c o no my, b ut a lso g iving g ua ra nte e s a nd de fe rring ta xe s to inc re a se the po lic y re spo nse

I nc re a se d repo a c tivity in Cze c h Re pub lic , Hung a ry, Ro ma nia , Cro a tia , Se rb ia a nd Ukra ine Unpre c e de nte d g o ve rnme nt b o nd QE a nd QE

  • like me a sure s

in CE E to suppo rt a dditio na l funding ne e ds

External support

E UR 3.3 b n pro g ra m a nno unc e d, suppo rt fo r We ste rn Ba lka n c o untrie s1 3,9% 3,0% 2,4% 7,6% 7,0% 4,6% 3,3% 16,8% 15,0% 9,2% 3,5% 2,0% 0,5% 1,5% Cze c h Re pub lic Hung a ry Cro a tia Se rb ia Austria Ukra ine Slo va kia

Dire c t fro m sta te b udg e ts I ndire c t suppo rt: g ua ra nte e s, pa yme nt de fe rra ls, e tc .

1 Alb ania, Bo snia and He rze g o vina, Ko so vo , Se rb ia

EU (incl. EBRD)

T he I MF do ub le d its funds fo r E M via Ra pid F ina nc ing I nstrume nt Struc tura l funds & inve stme nts a s we ll a s So lida rity F und fo r E U me mb e rs

Ke y rate c uts in 2020 (in pp)

E CB Swa p- line s fo r Cro a tia a nd Bulg a ria

ECB

I n % o f GDP, full list o f me asure s o n p. 32 F ull list o f me asure s o n p. 33

14 Ma y 2020

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SLIDE 8

Corporate Business: Focusing on our Relationship Business

Gro up I nve sto r Re la tio ns 8

  • Prio ritizing GAMS c lie nts, stro ng c re dit

pro file o r c lie nts with multiple pro duc ts

  • Re la tio nship a ppro a c h suppo rting c lie nts

during c risis

  • Stro ng fo c us o n pric ing o f ne w b usine ss
  • Simplifie d a pplic a tio n fo r c lie nts with g o o d

c re dit pro file prio r to Co vid-19 c risis

  • Mo nito ring o f Co vid-19 se nsitive

industrie s a nd c lie nts

  • De dic a te d a ppro a c h pe r industry/ fo r

mo st impo rta nt e xpo sure s

State guarantee schemes State guarantee schemes Usage of moratoria Usage of moratoria

  • I

n five RBI ma rke ts, guarantee schemes fully defined and in

  • place. I

n re ma ining CE E c o untrie s g ua ra nte e me c ha nism still in pre pa ra tio n (e xc e pt fo r K

  • so vo , Ukra ine a nd Be la rus)
  • Ba nk’ s sha re in sta te pro g ra ms usua lly linke d to the ma rke t

sha re in a sse ts

  • Ma rg ins a re re g ula te d in Hung a ry, Ro ma nia , Cro a tia , Se rb ia ,

Alb a nia a nd Russia up to 80%

Risk coverage b y mo st

sta te g ua ra nte e sc he me s

1 Russia re stric ts re lie f to de fine d b usine ss a c c o rding to g o ve rnme nt

c la ssific a tio n in se le c te d industrie s mo st a ffe c te d b y Co vid-19: tra nspo rt, to urism, ho te ls, le isure a mo ng o the rs

  • Moratoria implemented in majority of RBI markets (e x. UA, BY)
  • Expected utilization of moratoria varies de pe nding o n lo c a l

struc ture / a ttra c tive ne ss - to ta l vo lume unde r mo ra to ria c . E UR 5 b n

Austr ia

Aid fo r a ffe c te d se c to rs: E UR 15 b n T

  • ta l fisc a l pa c ka g e o f E

UR 38 b n (9% o f GDP) Gua ra nte e s c o ve ring 90% o f risk

< 40%

  • Cze c h Re pub lic
  • Bulg a ria
  • Ro ma nia
  • Bo snia a nd He rze g o vina
  • Slo va kia
  • Russia 1
  • f c lie nts in

40 – 60 %

  • f c lie nts in
  • Hung a ry
  • Se rb ia
  • K
  • so vo
  • Alb a nia
  • Cro a tia (po te ntially >60%)

1 Target customer base Pricing and underwriting Industries 2 3

14 Ma y 2020

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SLIDE 9

Overview and Usage of Moratoria in Retail

Gro up I nve sto r Re la tio ns 9

Overview of moratoria in retail Overview of moratoria in retail Opt-in (on client request) Opt-out Moratoria usage (private individuals) Moratoria usage (private individuals)

CE

  • Cze c h Re pub lic
  • Slo va kia
  • Alb a nia
  • Bo snia a nd He rze g o vina
  • Bulg a ria
  • Cro a tia
  • Ro ma nia
  • Hung a ry
  • Se rb ia
  • K
  • so vo
  • Hung a ry (o pt-o ut)
  • Cze c h Re pub lic
  • Slo va kia

8,9% 13,0% 42,4%

  • Se rb ia (o pt-o ut)
  • K
  • so vo (o pt-o ut)
  • Alb a nia
  • Bo snia a nd He rze g o vina
  • Cro a tia
  • Ro ma nia
  • Bulg a ria

7,2% 8,0% 9,7% 14,0% 18,2% 50,5% 78,5% Mo ra to ria up a nd running in a ll c o untrie s, with e xc e ptio n

  • f Ukra ine a nd Be la rus
  • Russia

SEE

12 %

RBI

Dur ation and c onc e pt

  • Pe rio d ra ng ing fro m 3 mo nths (Alb a nia , Se rb ia ), 4-6 mo nths

(mo st o the rs) o r until ye a r-e nd 2020 (Hung a ry, Ro ma nia )

  • All mo ra to ria c o ve r princ ipa l a nd inte re st (e xc e pt Cze c h

Re pub lic , o nly princ ipa l)

T r e atme nt of inte r e st

  • I

nte re st is a c c rue d in a ll o f the c o untrie s

  • I

nte re st a lso c a pita lize d in: Cze c h Re pub lic , K

  • so vo a nd

Se rb ia

F ull list o f me asure s o n p. 32 Minima l pa rtic ipa tio n so fa rin Russia

14 Ma y 2020

% o f vo lume , as o f 4 May 2020

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SLIDE 10

Macro Outlook

Gro up I nve sto r Re la tio ns 10 14 Ma y 2020

  • Give n lo c kdo wns in ma jo r We ste rn E

U e c o no mie s, we a ntic ipa te a se ve re re c e ssio n with e uro a re a GDP do wn a t le a st 6.5% in 2020, with sub sta ntia l o utput de c line in H1 a nd a mo re se ve re do wnturn in We ste rn E uro pe tha n in the Glo b a l F ina nc ia l Crisis (GF C), e spe c ia lly fo r priva te c o nsumptio n

  • He a dline dro p in GDP e xpe c te d to b e a t le a st a s de e p a s

during GF C fo r mo st Ce ntra l a nd So uthe a ste rn E uro pe ma rke ts; in E a ste rn E uro pe 2020 re c e ssio n po ssib ly no t a s se ve re a s during GF C

  • Bo ld mo ne ta ry a nd/ o r fisc a l me a sure s in We ste rn E

uro pe a nd mo st CE E e c o no mie s c o uld pro vide sta b ilizing e ffe c ts in H2 2020 a nd suppo rt a so lid re c o ve ry in 2021, a ssuming no sub sta ntia l se c o nd infe c tio n wa ve in E uro pe

  • Russia hit muc h ha rde r b y Co vid-19 spre a d tha n e xpe c te d in

Ma rc h, o utrig ht re c e ssio n e xpe c te d in 2020; a g g re g a te fisc a l/ mo ne ta ry po lic y re spo nse limite d so fa r. Muc h mo re a c tive mo ne ta ry po lic y re spo nse e xpe c te d in 2020, fisc a l po lic y re spo nse po ssib ly la te r in 2020

  • Ag g re g a te NPL

ra tio in CE E b a nking se c to rs e xpe c te d to sta y in the 6-9% ra ng e in 2020/ 2021 (ye a r-e nd 2019 4% in CE / SE E , 8% in E E ); a sse t q ua lity de te rio ra tio n like ly to b e lo we r/ smo o the r tha n in GF C due to se ve ra l pre -c risis fa c to rs (e .g . lo we r pre -c risis g ro wth ra te s, mo re disc ipline d risk a ppro a c h) a nd c risis re spo nse me a sure s (e .g . mo ra to ria a nd/ o r g o ve rnme nt suppo rt me a sure s)

Real GDP (% yoy) Country 2018 2019 2020e 2021f CE

Cze c h Re pub lic

2.9 2.5 (7.6) 6.6

Hung a ry

5.1 4.9 (3.5) 5.0

Po la nd

5.2 4.1 (4.5) 4.2

Slo va kia

4.0 2.3 (6.0) 5.0

CE

4.5 3.7 (5.2) 4.9

SEE

Alb a nia

4.1 2.2 (4.0) 4.0

Bo snia a . H.

3.7 2.6 (5.2) 3.3

Bulg a ria

3.1 3.4 (6.0) 4.0

Cro a tia

2.7 2.9 (8.5) 3.0

K

  • so vo

3.8 4.2 (3.5) 4.0

Ro ma nia

4.0 4.1 (7.0) 4.5

Se rb ia

4.4 4.2 (4.0) 4.5

SEE

3.7 3.7 (6.5) 4.2

EE

Be la rus

3.1 1.2 (4.5) (0.5)

Russia

2.3 1.3 (4.9) 2.8

Ukra ine

3.3 3.2 (5.0) 3.0

EE

2.4 1.5 (4.9) 2.7

Austria

2.4 1.6 (7.2) 5.9

Germany

1.5 0.6 (5.9) 4.2

Euro area

1.9 1.2 (6.5) 4.9

So urc e : RBI / Raiffe ise n Re se arc h as o f May 2020

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SLIDE 11

Outlook and Targets

Gro up I nve sto r Re la tio ns 11 14 Ma y 2020

Loan Growth

We e xpe c t mo de st lo a n g ro wth in 2020

Payout Ratio

Ba se d o n this ta rg e t we inte nd to distrib ute b e twe e n 20 a nd 50 pe r c e nt o f c o nso lida te d pro fit.

Risk Costs

T he pro visio ning ra tio fo r F Y 2020 is c urre ntly e xpe c te d to b e a ro und 75 b a sis po ints, de pe nding o n the le ng th a nd se ve rity o f disruptio n

Cost / Income Ratio

We a im to a c hie ve a c o st/ inc o me ra tio o f a ro und 55 pe r c e nt in the me dium te rm a nd a re e va lua ting ho w the c urre nt c irc umsta nc e s will impa c t the ra tio in 2021

Profitability

I n the me dium te rm we ta rg e t a c o nso lida te d re turn o n e q uity o f a ppro xima te ly 11 pe r c e nt. As o f to da y, a nd b a se d o n o ur b e st e stima te s, we e xpe c t a c o nso lida te d re turn o n e q uity in the mid- sing le dig its fo r 2020

CET 1 Ratio

We c o nfirm o ur CE T 1 ra tio ta rg e t o f a ro und 13 pe r c e nt fo r the me dium te rm

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SLIDE 12

Financials

Gro up I nve sto r Re la tio ns 12

02

Financials

03

Risk Ma na g e me nt

04

Appe ndix

01

E xe c utive Summa ry

14 Ma y 2020

slide-13
SLIDE 13

Gro up I nve sto r Re la tio ns 13

Capital Ratios

14 Ma y 2020 RBI Re g ula to ry (inc luding Q1/ 2020 re sults)

Re g ula to ry c a pita l re q uire me nts Q1/ 2020 De ve lo pme nt

  • P2R o f 2.25%; 1.27% ne e ds to b e he ld in CE

T 1, 98 b ps c a n b e fille d with AT 1/ T 2

  • P2G o f 1.00%; to b e e ntire ly he ld in CE

T 1

  • CBR c o mpo sitio n:
  • syste mic risk b uffe r 2.00%
  • c a pita l c o nse rva tio n b uffe r 2.50%
  • c o unte rc yc lic a l c a pita l b uffe r 0.34%
  • Curre nt b uffe r to re g ula to ry CE

T 1 a t 238 b ps a fte r divide nd de duc tio n

  • MDA trig g e r: 11.16% inc luding c urre nt AT

1 a nd T 2 sho rtfa ll

  • Buffe r to MDA trig g e r: 1.83% (inc l. Q1 re sults)
  • Ava ila b le distrib uta b le ite ms (ADI

) o f E UR 7,065 mn a s o f 31/ 03/ 2020

13.0% 14.5% 16.8%

4.50% 1.27% 4.83% 10.60% 1.92% 12.52% 2.56%

CET 1 Tier 1 Total Capital CBR P2R Pillar 1 CET 1 AT 1 (inc l. P2R) Tier 1 Tier 2 (inc l. P2R) 10.60% 15.09% 12.52%

Cha ng e s to c a pita l situa tio n

  • Re duc tio n o f CCyB in BG a nd CZ, re vo c a tio n o f

inc re a se in SK – mid-sing le dig it (b ps) impa c t o n RBI

  • Prude ntia l tre a tme nt o f so ftwa re a sse ts; c urre nt

de duc tio n o f so ftwa re ite ms fro m CE T 1 a t 76 b ps – impa c t o n RBI sub je c t to fina l E BA Re g ula to ry T e c hnic a l Sta nda rd

slide-14
SLIDE 14

Gro up I nve sto r Re la tio ns 14

CET 1 Ratio Development in Q1/2020

14 Ma y 2020

F X de ve lo pme nt in Q1 with ne t ne g a tive impa c t o f a ro und 44 b ps (ma inly RUB, BYN, CZK a nd HUF ) 1 2 3

CE T 1 de ve lo pme nt influe nc e d b y…

RWA inc re a se fro m c re dit risk (E UR 1.8 b n): RWA inc re a se a ttrib uta b le to ma rke t risk (E UR 0.8 b n) due to e le va te d vo la tility in Ma rc h L

  • a n g ro wth
  • Ne w b usine ss (13 b ps, E

UR 0.77 b n)

  • Dra wdo wn o f c o mmitte d line s (6

b ps, E UR 0.35 b n) Othe r e ffe c ts: 11 b ps, E UR 0.65 b n ra ting mig ra tio n

YE 2019 Q1/2020

inc luding re sults F X e ffe c t Cre dit risk Ma rke t risk De duc tio n ite ms & o the r e ffe c ts Re ta ine d e a rning s Q1/ 2020

1 2 3

YTD -90bps

slide-15
SLIDE 15

Gro up I nve sto r Re la tio ns 15

Funding and Liquidity

RBI head office funding mix1

1 e xc l. mo ne y ma rke ts & e q uity

14 Ma y 2020

146% 139% 131% 140% 139% 114% 110% 109% 112% 111% 101% 103% 103% 98% 98%

Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 L CR NSF R L

  • a n/ de po sit ra tio

Liquidity ratios

  • 59% o f Gro up funding fro m c usto me r de po sits. I

nflo ws re ma in stro ng with hig h stic kine ss de spite lo w inte re st ra te s

  • 18% o f Gro up funding is lo ng -te rm who le sa le funding
  • F

unding o f sub sidia rie s a c ro ss CE E is ma inly thro ug h lo c a l de po sits

  • MRE

L ta rg e ts c o mmunic a te d b y SRB a re ma na g e a b le ; tra nsitio n pe rio d ra ng ing fro m two to fo ur ye a rs

Overview of funding plan RBI Group

Comfortable position across the Group

  • Ve ry hig h L

CRs a c ro ss ne two rk

  • Clo se mo nito ring o f the liq uidity pro file
  • T

e mpo ra rily inc re a se d E CB funding to o ptimize the usa g e

  • f no n-HQL

A c o lla te ra l

  • Mo nito ring ma rke ts fo r se nio r unse c ure d a nd c o ve re d

b o nd funding to ma na g e NSF R a nd to e xte nd the funding pro file b e yo nd E CB te no rs

Custo me r lia b ilitie s 40% Othe r se nio r funding 23% Se nio r unse c ure d 15% E CAs a nd supra na tio na ls 9% Sub o rdina te d c a pita l 7% T L T RO 4% Co ve re d b o nds 1%

slide-16
SLIDE 16

Gro up I nve sto r Re la tio ns 16

Key Financials

353 177 69 6 Ope ra ting re sult Q4/ 2019 (144) Othe r re sult L e vie s (upfro nt b o o king ) (107) Othe r Q1/ 2020

Change in consolidated profit (q-o-q)

14 Ma y 2020

  • Ope ra ting re sult: lo we r c urre nt inc o me fro m a sso c ia te s (R-I

T do wn E UR 124 mn fo llo wing E UR 117 mn g a in fro m So ftwa re ONE I PO in Q4/ 2019)

  • Othe r re sult up fo llo wing a de c re a se in c re dit-linke d a nd

po rtfo lio -b a se d pro visio ns fo r litig a tio n (do wn E UR 49 mn) prima rily in Po la nd a nd lo we r impa irme nts o n inve stme nts in sub sidia rie s a nd a sso c ia te s (do wn E UR 46 mn)

  • Stro ng de po sit inflo ws fro m ho use ho lds in lo c a l c urre nc ie s

a c ro ss the ne two rk, o ffse t b y c urre nc y mo ve me nts

Profitability (in EUR mn) Q1/2020 Q4/2019 q-o-q Q1/2019 Ne t inte re st inc o m e 881 881 0.0% 825 Ne t fe e and c o m m issio n inc o m e 448 489 (8.5%) 402 Ope rating inc o m e 1,405 1,642 (14.5%) 1,213 Ge ne ral adm inistrative e xpe nse s (755) (848) (11.0%) (724) Ope rating re sult 650 794 (18.2%) 489 Im pairm e nt lo sse s o n financ ial asse ts (153) (154) (0.6%) (9) Othe r re sult (82) (151) (45.6%) (26) Pro fit/ lo ss be fo re tax 286 468 (38.8%) 340 Pro fit/ lo ss afte r tax 207 380 (45.4%) 259 C o nso lidate d pro fit/ lo ss 177 353 (49.9%) 226 Financial position 31/3/2020 31/12/2019 q-o-q 31/3/2019 T

  • tal asse ts

155,596 152,200 2.2% 146,413 L

  • ans to c usto m e rs

92,198 91,204 1.1% 85,528 He re o f no n-financ ial c o rpo ratio ns 46,701 45,374 2.9% 44,129 He re o f ho use ho lds 33,646 34,792 (3.3%) 31,924 De po sits fro m c usto m e rs 97,084 96,214 0.9% 88,741 He re o f no n-financ ial c o rpo ratio ns 35,891 34,889 2.9% 31,043 He re o f ho use ho lds 46,419 46,961 (1.2%) 44,395 E quity 13,177 13,765 (4.3%) 12,837

slide-17
SLIDE 17

Gro up I nve sto r Re la tio ns 17

Operating Result

Operating income General administrative expenses

NI I

1,642 Q4/ 2019

1,405

Q1/ 2020 (42) F e e s (33) Ne t T ra ding & F V (163) Othe r 848 Q1/ 2020 Q4/ 2019 (51) (26) Sta ff e xpe nse s Othe r a dmin. e xpe nse s (15) De pre c ia tio n

755

(11.0%)

  • vs. Q4/ 19

(14.5%)

  • vs. Q4/ 19

14 Ma y 2020 I n E UR mn

  • Net interest income sta b le ; vo lume -drive n inc re a se

in CE a nd GC&M o ffse t b y E E (ma inly F X-drive n de c line )

  • NIM a t 2.43% (do wn 4 b ps q -o -q ); Russia do wn 39

b ps (pa rtly F X e ffe c ts) a nd Ukra ine do wn 64 b ps (ra te c uts)

  • Net fee and commission income do wn E

UR 42 mn fro m se a so na lly lo we r vo lume s in pa yme nt se rvic e s a nd fro m lo a n a nd g ua ra nte e b usine ss, ma inly in Russia a nd GC&M

  • Net trading income and fair value result do wn E

UR 33 mn fo llo wing o ne -o ff sa le o f e q uity instrume nts in pre vio us q ua rte r (E UR 27 mn in Slo va kia )

  • Other ite ms do wn E

UR 163 mn prima rily fro m c urre nt inc o me fro m a sso c ia te s (do wn E UR 130 mn) a nd fro m o the r ne t o pe ra ting inc o me (do wn E UR 36 mn, fo llo wing pro visio n re le a se s in Ro ma nia a nd Russia in Q4)

  • Staff expenses do wn E

UR 26 mn due to se a so na lly hig he r e xpe nse s in Q4 (b o nuse s a nd sa la ry a djustme nts ma inly in Russia a nd Slo va kia )

  • Other administrative expenses do wn E

UR 51 mn due to se a so na lly hig he r a dve rtising (ma inly in Ro ma nia a nd Russia ) a nd le g a l/ c o nsulting e xpe nse s (ma inly in he a d o ffic e ) in Q4

slide-18
SLIDE 18

Gro up I nve sto r Re la tio ns 18

Central Europe Q1/2020

2.44

L

  • a ns to

Custo me rs

(E UR mn) 2.44 2.44

NI M

2.44

Co st/ I nc o me Ra tio

Q4/ 2019 Q1/ 2020

29,334

29,603 1.94%

Q1/ 2020 Q4/ 2019

2.13% 50.5%

Q4/ 2019 Q1/ 2020

58.3%

(1%)

14 Ma y 2020

  • Stro ng lo a n g ro wth o ffse t b y sha rp

de pre c ia tio n o f HUF (-8%) a nd CZK (-7%)

  • Sig nific a nt po lic y re spo nse in Cze c h

Re pub lic a nd Hung a ry, e a c h e q uiva le nt to 20% o f GDP

  • I

n Hung a ry, E UR 4 mn c ha rg e fo r ne t mo dific a tio n due to mo ra to rium. One -

  • ff ta x to b e b o o ke d in thre e insta lme nts

fro m Q2 +19 bps

1) CE a lso inc lude s rundo wn po rtfo lio s in Po la nd a nd Slo ve nia

1

slide-19
SLIDE 19

Gro up I nve sto r Re la tio ns 19

Southeastern Europe Q1/2020

2.44 2.44 2.44 2.44

15,915

16,259

Q4/ 2019 Q1/ 2020 Q1/ 2020 Q4/ 2019

3.48%

3.62%

Q1/ 2020 Q4/ 2019

54.7%

53.4%

+2% (14) bps

14 Ma y 2020

L

  • a ns to

Custo me rs

(E UR mn)

Co st/ I nc o me Ra tio NI M

  • F

isc a l me a sure s in Cro a tia e q uiva le nt to c . 11.6% o f GDP

  • I

n Se rb ia , fisc a l me a sure s

  • ve r 11% o f GDP inc luding

E UR 2 b n g ua ra nte e sc he me fo r b a nk lo a ns

  • I

n Ro ma nia , E UR 3 mn c ha rg e fo r ne t mo dific a tio n due to mo ra to rium

slide-20
SLIDE 20

Gro up I nve sto r Re la tio ns 20

Eastern Europe Q1/2020

2.44 2.44 2.44 2.44

Q4/ 2019 Q1/ 2020

12,756

14,465 5.95%

Q4/ 2019 Q1/ 2020

5.59%

Q4/ 2019 Q1/ 2020

38.4%

43.5%

(12%) (36) bps

14 Ma y 2020

  • L
  • a n g ro wth in Russia o ffse t b y 18.6%

RUB de pre c ia tio n

  • NI

M in Russia (do wn 39 b ps) impa c te d b y lo we r inte rb a nk ra te s a nd pro duc t mix

  • I

n Russia , pre pa ra tio n fo r a se c o nd g ua ra nte e sc he me ta rg e ting syste mic a lly impo rta nt c o mpa nie s a nd mic ro / SME s fro m industrie s mo st a ffe c te d b y Co vid-19

L

  • a ns to

Custo me rs

(E UR mn)

NI M Co st/ I nc o me Ra tio

slide-21
SLIDE 21

Gro up I nve sto r Re la tio ns 21

Group Corporates & Markets Q1/2020

2.44 2.44

Q4/ 2019 Q1/ 2020

31,766

29,720

Q1/ 2020 Q4/ 2019

1.17%

1.10%

+7% +6 bps

14 Ma y 2020

Q1/2020 (EUR mn) Op e ra ti ng re sult 102.2 Pro fi t a fte r ta x 54.2 NIM 1.17% CIR 62.5% L

  • a n gro w th

6.9% Pro vi si

  • ni

ng 32 b p s

L

  • a ns to

Custo me rs

(E UR mn)

Co st/ I nc o me Ra tio

  • Stro ng lo a n g ro wth in Q1 drive n b y hig h q ua lity le nding to c o rpo ra te s

a nd pro je c t fina nc e

  • De po sits up 5% q -o -q

NI M Profit after tax EUR 54 mn

40

  • 1

15

Co rpo ra te s Vie nna Ma rke ts Vie nna Spe c ia lize d F I sub sidia rie s a nd o the r

85% of GC&M net exposure1 is to Austria and Western Europe

1) Ne t E xpo sure : g ro ss e xpo sure a fte r a pplying c re dit c o nve rsio n fa c to rs a nd ne t o f c o lla te ra l va lue s

Q4/ 2019 Q1/ 2020

62.5%

59.5%

slide-22
SLIDE 22

Gro up I nve sto r Re la tio ns 22

Risk Management

02

F ina nc ia ls

03

Risk Management

04

Appe ndix

01

E xe c utive Summa ry

HANNES MÖSENBACHER

14 Ma y 2020

slide-23
SLIDE 23

Gro up I nve sto r Re la tio ns 23

Total Exposure and Credit Portfolio Development

Total exposure by segments, in EUR bn, Q1/2020

20,01 16,96 8,43 3,12 32,18 11,68 5,55 5,39 4,00 2,67 1,84 1,06 23,67 18,17 3,19 2,31 HU SK BH CZ UA PL RO HR BG BY RS AL RU K O 86.01 48.54

GC&M +7.5% CE (2.9%) SEE +1.0% EE (12.9%)

14 Ma y 2020

T

  • ta l: E

UR 190.5 b n, +0.8%

Q1/2020 Development

9 4 6 10 10 13 13 16 34 34 17 24

Othe r Utilitie s E ne rg y Co nsume r c yc lic a l Re a l e sta te Co nsume r no n-c yc lic a l Ma te ria ls I nd ustria ls F ina nc ia l I nstitutio ns So ve re ig ns & Supra na tio na ls Co nsume r lo a ns & o the r Mo rtg a g e s

Re ta il

21.4 %

No n-re ta il

78.6 %

Total exposure by sector, in EUR bn, Q1/2020

T

  • ta l: E

UR 190.5 b n

  • T
  • ta l e xpo sure up b y E

UR 1.5 b n, drive n b y GC&M (up E UR 6 b n) due to inc re a se d c e ntra l b a nk pla c e me nts a nd c o rpo ra te b usine ss, o ffse t b y F X de pre c ia tio n in se ve ra l lo c a l c urre nc ie s (RUB, UAH, CZK a nd HUF )

  • Witho ut F

X mo ve me nts in Q1, to ta l e xpo sure wo uld ha ve inc re a se d E UR 6.6 b n, drive n b y GC&M a nd re ta il b usine ss (mo rtg a g e s a nd c o nsume r lo a ns) in Russia , Hung a ry, Slo va kia a nd Ro ma nia

Committed lines

  • I

nc re a se in dra wing o f c o mmitte d line s b y E UR 1.2 b n – ma inly drive n b y GC&M (up E UR 0.9 b n)

  • Curre nt utiliza tio n o f c . E

UR 17.3 b n a t 31.03.2020

slide-24
SLIDE 24

Gro up I nve sto r Re la tio ns 24

Exposure to Covid-19 Sensitive Sectors

Gross exposure to Covid-19 sensitive Sectors

Hig h risk se c to rs

1,5%

Mo de ra te risk se c to rs

9,2%

L

  • we r risk se c to rs

89,3%

E UR

~ 150 bn Non-retail

1) Ne t E xpo sure : g ro ss e xpo sure a fte r a pplying c re dit c o nve rsio n fa c to rs a nd ne t o f c o lla te ra l va lue s 14 Ma y 2020

  • So ve re ig ns
  • Co nstruc tio n & E

ng ine e ring

  • F
  • o d & Ag ric ultura l Pro duc ts
  • F

ina nc ia l I nstitutio ns

  • He a lth Ca re
  • T

e le c o mmunic a tio n Se rvic e s

  • Re ta il who le sa le s/ g ro c e rie s
  • Oil & Ga s
  • Auto mo tive
  • Air F

re ig ht & L

  • g istic s
  • T
  • urism
  • L

e isure F a c ilitie s

  • Airline s a nd Airpo rt

Se rvic e s

E UR 133.8 bn E UR 133.8 bn

Lower risk sectors

Gro ss e xpo sure

E UR 88.8 bn E UR 88.8 bn

Ne t e xpo sure 1

E UR 2.2 bn E UR 2.2 bn E UR 1.5 bn E UR 1.5 bn

High risk sectors Moderate risk sectors

E UR 13.7 bn E UR 13.7 bn E UR 8.2 bn E UR 8.2 bn

Gro ss e xpo sure Ne t e xpo sure 1 Gro ss e xpo sure Ne t e xpo sure 1

slide-25
SLIDE 25

Gro up I nve sto r Re la tio ns 25

RWA Development

RWA by category & segment, in EUR bn, ∆YTD

T

  • ta l: E

UR 78.2 b n, +0.3% +3% Ma rke t risk RWA 4.2 b n Ope ra tio na l risk RWA 7.7 b n Re ta il RWA 18.1 b n No n-re ta il RWA 48.2 b n

RWA developments in Q1

  • Non-retail credit risk RWA up by EUR 165 mn (up EUR 1.5 bn before FX impact)

drive n b y inc re a se d c o rpo ra te lo a n e xpo sure in GC&M a nd o ffse t b y de pre c ia tio n o f RUB (-19 %), UAH (-13 %), HUF (-8% ) a nd CZK (-7 %)

  • Retail credit risk RWA down by EUR 635 mn ma inly drive n b y F

X mo ve me nts

(up EUR 0.3 bn before FX impact) – lo c a l mo rtg a g e a nd c o nsume r lo a n

b usine ss inc re a se o f a ro und E UR 0.6 b n (b e fo re F X) ma inly in Russia , Hung a ry, Slo va kia a nd Ro ma nia

  • Market risk RWA up by EUR 804 mn drive n b y hig he r vo la tilitie s in F

X (RUB, UAH) a nd inte re st ra te s (E UR)

  • Operational risk RWA down by EUR 119 mn, drive n b y F

X mo ve me nts

  • Commitment to 13% target CET1 ratio is the c o rne rsto ne o f RWA b udg e ting ,

inc luding ne w le nding a nd Co vid-19 e ffe c ts

  • Unc e rta inty re ma ins a ro und dura tio n a nd sc o pe o f g o ve rnme nta l me a sure s

∆ ∆ Cze c h Re p ub li c 7.92 (3.5%) GC&M 26.22 6.6% Hunga ry 3.56 (4.9%) Alb a ni a 1.34 (0.7%) Po la nd 3.52 (4.4%) Bo sni a & He rze go vi na 2.04 1.3% Slo va ki a 6.46 0.8% Bulga ri a 2.64 3.6% Central Europe 21.50 (2.8%) Cro a ti a 2.71 2.7% Be la rus 1.59 (8.8%) Ko so vo 0.74 (0.7%) Russi a 9.17 (10.7%) Ro ma ni a 4.99 5.0% Ukra i ne 2.72 (10.4%) Se rb i a 2.06 11.1% Eastern Europe 13.49 (10.4%) Southeastern Europe 16.52 3.9% RWA RWA 14 Ma y 2020

slide-26
SLIDE 26

Gro up I nve sto r Re la tio ns 26

IFRS 9 Provisioning in Q1/2020

Covid-19 post-model adjustments

  • Po st-mo de l a djustme nts le d to a dditio na l E

UR 68 mn o f Sta g e 2 b o o king s

  • Re ta il: E

UR 48 mn; No n-re ta il: E UR 20 mn

  • Ho listic a ppro a c h b a se d o n fla g g ing o f c usto me rs de pe nding
  • n:
  • I

ndustry: mo st a ffe c te d industrie s a re to urism, o il & g a s, c o nsume r g o o ds

  • I

mpa c t o f e nviro nme nt o n re ta il c usto me rs b a se d o n e mplo ye r industry o r SME re la te d b usine ss

IFRS 9 macro assumptions

  • Ma c ro re la te d risk c o sts E

UR 28 mn

  • Adjustme nts b a se d o n:
  • Upda te d o utlo o k o n GDP g ro wth ra te (se e slide 10)
  • Une mp lo yme nt ra te up b y 5% (b a se c a se )
  • I

nfla tio n ra te de c re a se b y 1% (b a se c a se )

Q1 risk costs of EUR 153 mn

ma inly in Sta g e s 1 a nd 2 (E UR 125 mn) – Sta g e 3 ne t b o o king s o f E UR 28 mn drive n b y re ta il se g me nt

14 Ma y 2020

Sta g e 1 & 2 Ma c ro a ssumptio ns Sta g e 3

Total net provisions in Q1 1 3 2

E UR

29 mn

E UR

68 mn

E UR

28 mn

E UR

153 mn 2

Re tail E UR 48 mn No n-re tail E UR 20 mn E UR

28 mn

Co vid-19 Po st Mo de l a djustme nts

2 66 bps (annualize d)

slide-27
SLIDE 27

Gro up I nve sto r Re la tio ns 27

Provisioning and Impairment

Provisioning and impairment IFRS 9 provisioning Q1/2020 by segment

Central Europe Eastern Europe RBI Group Southeastern Europe

Q1 2019 Q2 2019 Q3 2019 Q4 2019 F Y 2019 Q1 2020

Group Corporates & Markets (GC&M)

(6) 39 (12) (59) (38) (50) 0.13% (0.54%) 0.63% 0.09% 0.16% 0.68% 1.27% 0.00% 0.30% 0.88% 0.63% 0.46% (12) (33) (25) (70) (51) 0.75% 0.44% 0.69% 0.08% 0.28% 0.65% (3) (9) (20) (26) (59) (26) (20) (5) (38) (64) (25) (1) 0.26% 0.04% 0.66% 0.65% 0.01% 0.32% (9) (68) (154) (234) (153) (2) 0.47% 0.01% 0.32% 0.09% 0.29% 0.22%

T

  • ta l ne t impa irme nt

Pro visio ning ra tio

14 Ma y 2020

in E UR millio n

Sta g e 1+2

1 3 2 2 2

Ma c ro Co vid-19 Sta g e 3 T

  • ta l

Q1/ 20 I n E UR mn

slide-28
SLIDE 28

Gro up I nve sto r Re la tio ns 28

NPE Ratio and NPE Coverage

NPE Ratio and NPE Coverage Ratio Asset Quality Developments YTD

  • NPE ratio: No n-pe rfo rming e xpo sure (lo a ns a nd de b t

se c uritie s) in re la tio n to e ntire lo a n po rtfo lio o f c usto me rs a nd b a nks (g ro ss c a rrying a mo unt) a nd de b t se c uritie s

  • NPE coverage ratio: I

mpa irme nt lo sse s (Sta g e 3) o n lo a ns to c usto me rs a nd b a nks a nd o n de b t se c uritie s in re la tio n to no n-pe rfo rming lo a ns to c usto me rs a nd b a nks a nd de b t se c uritie s

Central Europe Eastern Europe RBI Group Southeastern Europe

Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 NPE Sto c k

Group Corporates & Markets (GC&M)

2.7% 2.5% 2.4% 2.3% 2.2% 57.2% 57.2% 58.6% 59.1% 62.8% 67.8% 69.9% 64.0% 64.5% 70.2% 60.9% 60.0% 58.7% 58.6% 55.6% 60.2% 58.4% 59.0% 61.0% 62.4% 53.3% 55.9% 55.9% 55.4% 58.6% NPE ra tio NPE c o ve ra g e ra tio in E UR mn Q1/ 2020 ∆ Qo Q

885 (10.5%)

3.5% 3.0% 3.1% 3.3% 2.8% 2.0% 2.8% 2.1% 2.5% 2.4% 2.3% 1.9% 1.9% 1.7% 1.7% 2.1% 2.5% 2.0% 2.3% 2.3%

739 (1.1)% 420 (4.1)% 807 4.7% 2,855 (3.2)%

  • NPE ratio do wn 10 b ps to 2.0% drive n b y write b a c ks a nd

re c o ve rie s (E UR 204 mn), write -o ffs (E UR 76 mn) a nd NPE sa le s (E UR 27 mn)

  • NPE coverage ratio up 1.5 PP to 62.4% due to re c o ve rie s,

write -o ffs a nd sa le s o f NPE s with lo we r pro visio ning

  • Poland: NPE

ra tio do wn 2.4 PP to 7.6%; NPE c o ve ra g e ra tio up 11 PP to 69.3% due to write o ffs a nd re c o ve rie s o f lo we r pro visio ne d NPE (re ta il a nd no n-re ta il)

  • Hungary: NPE

ra tio do wn 0.3 PP to 2.2% due to re c o ve rie s a nd write b a c ks in re ta il; NPE c o ve ra g e ra tio up b y 7.2 PP to 54.0%

  • Russia: NPE

ra tio up b y 0.2 PP to 1.8%; NPE c o ve ra g e ra tio do wn b y 5 PP to 50.1% ma inly drive n b y o ne de fa ult in no n-re ta il

  • GC&M: NPE

ra tio sta b le ; NPE c o ve ra g e ra tio up b y 2.7 PP to 58.6% ma inly drive n b y re pa yme nt o f a de fa ulte d c usto me r

14 Ma y 2020

slide-29
SLIDE 29

Gro up I nve sto r Re la tio ns 29

Appendix

02

F ina nc ia ls

03

Risk Ma na g e me nt

04

Appendix

01

E xe c utive Summa ry

14 Ma y 2020

slide-30
SLIDE 30

Gro up I nve sto r Re la tio ns 30

Geographic Footprint

14 Ma y 2020

  • L

e a ding re g io na l pla ye r with CE E pre se nc e o f o ve r 30 ye a rs se rvic ing a ppro x. 16.8 millio n c usto me rs

  • Co ve ring 14 ma rke ts (inc l.

Austria ), the re o f se ve n a re E U me mb e rs a nd Se rb ia a nd Alb a nia ha ve c a ndida te sta tus

  • T
  • p 5 ma rke t po sitio n in 12

c o untrie s

  • Stro ng ma rke t po sitio n with

Austria n c o rpo ra te s fo c using

  • n CE

E

Ce ntra l E uro pe (CE ) So uthe a ste rn E uro pe (SE E ) E a ste rn E uro pe (E E )

Austria, #3

 L

  • a ns: E

UR 36.3 b n

 Bra nc he s: 20

Czech Republic, #5

 L

  • a ns: E

UR 11.3 b n

 Bra nc he s: 136

Hungary, #5

 L

  • a ns: E

UR 3.9 b n

 Bra nc he s: 72

Slovakia, #3

 L

  • a ns: E

UR 11.2 b n

 Bra nc he s: 182

Albania, #3

 L

  • a ns: E

UR 0.8 b n

 Bra nc he s: 78

Bosnia & Herzeg., #2

 L

  • a ns: E

UR 1.4 b n

 Bra nc he s: 103

Croatia, #5

 L

  • a ns: E

UR 2.7 b n

 Bra nc he s: 75

Kosovo, #1

 L

  • a ns: E

UR 0.7 b n

 Bra nc he s: 47

Romania, #4

 L

  • a ns: E

UR 5.9 b n

 Bra nc he s: 354

Serbia, #5

 L

  • a ns: E

UR 1.7 b n

 Bra nc he s: 88

Russia, #9

 L

  • a ns: E

UR 9.9 b n

 Bra nc he s: 153

Ukraine, #4

 L

  • a ns: E

UR 1.6 b n

 Bra nc he s: 453

Belarus, #5

 L

  • a ns: E

UR 1.3 b n

 Bra nc he s: 87

Bulgaria, #6

 L

  • a ns: E

UR 3.1 b n

 Bra nc he s: 148

No te : Ra nking b a se d o n lo a ns to c usto me rs a s o f 31/12/2019 Additio na lly, RBI o pe ra te s le a sing units in Slo ve nia , Mo ldo va a nd K a za khsta n

slide-31
SLIDE 31

Gro up I nve sto r Re la tio ns 31

Raiffeisen Banking Group Structure

  • Raiffeisen Banking Group (RBG) – la rg e st b a nking

g ro up in Austria with to ta l a sse ts o f E UR 320 b n a s o f 31/ 12/ 2019

  • So lid funding pro file o f RBG b a se d o n a do me stic

ma rke t sha re o f a ro und 33% o f to ta l c usto me r de po sits, no t le a st due to supe rio r b ra nd re c o g nitio n

Three-tier structure of RBG:

1st tie r: 369 inde pe nde nt c o o pe ra tive Ra iffe ise n b a nks fo c using o n re ta il b a nking . T he y ho ld sha re s in: 2nd tie r: 8 inde pe nde nt re g io na l Ra iffe ise n b a nks fo c using o n c o rpo ra te a nd re ta il b a nking . T he y ho ld a ppro x. 58.8% o f the sha re c a pita l o f: 3rd tie r: Ra iffe ise n Ba nk I nte rna tio na l AG

Protection schemes RBG’s Institutional Protection Schemes (IPS):

Pro te c tio n sc he me s de sig ne d pursua nt to CRR to e nsure the liq uidity a nd so lve nc y o f pa rtic ipa ting me mb e rs. T he re a re I PS a t the re g io na l le ve l a s we ll a s o ne a t the fe de ra l le ve l. F

  • r de ta ils se e pa g e 41

Statutory deposit guarantee scheme:

RBI a nd the re g io na l Ra iffe ise n b a nks a re me mb e rs o f E SA (E inla g e nsic he rung Austria ) sinc e the b e g inning o f 2019 Central Europe Southeastern Europe Eastern Europe Group Corporates & Markets Corporate Center

8 Re g io na l Ra iffe ise n Ba nks F re e F lo a t

58.8% 41.2%

369 Ra iffe ise n Ba nks (~1,500 o utle ts)

14 Ma y 2020

slide-32
SLIDE 32

Gro up I nve sto r Re la tio ns 32

Overview of Measures in CEE

Country Moratorium Rescue package (% of GDP) Potential external support Czech Republic 3 mo nths o r 6 mo nths Opt-in Princ ipa l o nly, inte re st still due fro m b usine sse s, b ut c a pita lize d fo r individua ls 20% inc l. 16% in g ua ra nte e s E U Hungary Until YE 2020 Opt-o ut Princ ipa l, inte re st & fe e s - I nte re st a c c rue d , b ut no t c a pita lize d 18%, inc l 15% in g ua ra nte e s a nd sub sidize d inte re st E U Slovakia Up to 9 mo nths Opt-in Princ ipa l & inte re st - I nte re st a c c rue d, b ut no t c a pita lize d 4% inc l. 0.55% in g ua ra nte e s 2.7% pla nne d fro m E U, E SM a va ila b le Albania 3 mo nths (e nd o f June ) Opt-in Princ ipa l & inte re st - I nte re st a c c rue d, no t c a pita lize d 2.2%, inc l. 0.7% indire c t E U, E I B Bosnia and Herzegovina E ffe c tive fo r 6 mo nths Opt-in Princ ipa l & inte re st - Ac c rue d, no t c a pita lize d 7.3%, inc l. 2.8% indire c t 2.5% (E BRD) a nd 1.8% (Wo rld Ba nk) in ne g o tia tio ns Bulgaria Priva te mo ra to rium a lig ne d with na tio na l b a nk, e ffe c tive fo r 6 mo nths o r until YE 2020 Opt-in Princ ipa l & inte re st I nte re st a c c rue d b ut no t c a pita lize d 2.5% inc l. 60% c o ve ra g e o f wa g e s in a ffe c te d se c to rs a nd 2% in g ua ra nte e s E U Croatia Guida nc e fro m na tio na l b a nk (no la w) 3 mo nths (12 mo nths fo r ho te ls)

  • Princ ipa l & inte re st

I nte re st a c c rue d b ut no t c a pita lize d 11.6%, inc l. 9% indire c t E U Kosovo 4 mo nths Opt-o ut Princ ipa l & inte re st I nte re st a c c rue d a nd c a pita lize d 2.5%, inc l. 0.2% indire c t E U, I MF Ra pid F ina nc ing I nstrume nt Romania Until YE 2020 Opt-in Princ ipa l, inte re st I nte re st a c c rue d a nd c a pita lize d 3.6%, inc l. 1.6% in g ua ra nte e s E U a nd no n-c o nditio na l I MF suppo rt Serbia 3 mo nths (until June ) Opt-o ut Princ ipa l a nd inte re st I nte re st a c c rue d a nd c a pita lize d 11%, o r E UR 5b n o f whic h E UR 2 b n g ua ra nte e s fo r SME E U, E BRD, E I B, Wo rld Ba nk Belarus No mo ra to rium pla nne d < 1% o f GDP E U, I MF , Wo rld Ba nk Russia 6 mo nths; o nly fo r a ffe c te d industrie s Opt-in Princ ipa l a nd inte re st, I nte re st a c c rue d a nd a dde d to princ ipa l

  • utsta nding a fte r pa yme nt ho lida ys

1.2% o f GDP

  • Ukraine

No mo ra to rium pla nne d 5.1% E U MF A sc he me , po ssib le suppo rt fro m I MF

As o f 11 Ma y 2020

14 Ma y 2020

slide-33
SLIDE 33

Gro up I nve sto r Re la tio ns 33

CEE Monetary Policy Response to Corona Crisis

Co nve ntio na l Unc o nve ntio na l QE QE

  • L

I K E

Czech National Bank

  • Cum. 200b p ra te c uts re c e ntly; c ut o f

c o unte r-c yc lic a l c a pita l b uffe r (CCyB) to 1% L e g a l fo unda tio ns fo r QE la id, b ut CNB a nno unc e d to use QE

  • nly a s e me rg e nc y to o l

Hig he r fre q ue nc y o f re po

  • pe ra tio ns (3x inste a d o f 1x pe r

we e k)

Hungarian National Bank

MP tig hte ning via intro duc tio n o f 0.90% 1w de po a nd hike o f o / n le nding ra te to 1.85%. 1w te no r a dde d to HUF

  • c re a ting

F X swa ps (1m-12m te no rs); RRR c ut to 0% Co rp. b o nd purc ha se s (ma x. ma turity 20y a nd MNB pa rtic ipa tio n up to HUF 50 b n). MBS QE re -sta rts; HGB QE se t a t initia l HUF 1000 b n o r 4.4% o f HGBs

  • utsta nding b ut c a n b e lifte d to up to 33%. F
  • c us 3y+

te no rs. Pa rtly dire c t de b t mo ne tiza tio n Re po o pe ra tio ns: e a sing o f c o lla te ra l rule s (c o rp. lo a ns with 30% ha irc ut e lig ib le ). Ne w fixe d- ra te c o ve re d lo a n pro g ra m with unlimite d liq uidity fo r up to 5y with a c c e ss e xte nde d to lo c a l o pe n- e nde d funds

National Bank of Romania

50b p ra te c ut; lo we ring o f RRR to 8%; F X inte rve ntio ns Go vt b o nd purc ha se s (ROMGB), BNR sta rte d b uying mo st re c e ntly; de ta ils no t pub lishe d, b ut purc ha se d a mo unts like ly lo w so fa r. QE a nd F X inte rve ntio ns a s b a la nc ing a c t / dile mma in te rms o f F X Ste ppe d-up re po o pe ra tio ns

Croatian National Bank

Re -la unc h o f F X inte rve ntio ns (c um. E UR 2.5 b n so ld to b a nks so fa r); c ut in RRR to 9% Go vt. b o nd purc ha se s (HRK, E UR-linke d): HNB b o ug ht thre e time s so fa r in c um. a mo unt o f HRK 13.82 b n o r E UR 1.82 b n e q uiva le nt (~10.5% o f to ta l

  • utsta nding ). Ro ma nia -style dile mma : QE

vs F X inte rve ntio ns Ong o ing 5y L T RO; E UR 2 b n swa p line with E CB until e nd-2020, po ssib ly lo ng e r

National Bank of Serbia

75b p ra te c ut to 1.50% in Ma r/ Apr;

  • ng o ing F

X inte rve ntio ns I nte nsifie d re po o pe ra tio ns; ne w 2w a nd 3m fixe d-po ints F X swa ps pro vide c he a p funding

Central Bank of Russia

Afte r -175b p b e twe e n mid-2019 a nd F e b - 2020, sho rt pa use a nd re c e ntly re sumptio n b y -50b p; USD se lling Re c e nt push fo r mo re a c tive pa rtic ipa tio n o f b ig sta te -

  • wne d b a nks in OF

Z prima ry ma rke t

National Bank of Ukraine

1000b p ra te c uts sinc e Q3 2018, 300b p in Ma r to 8.00%; F X inte rve ntio ns Re intro duc tio n o f 1y a nd 5y re fina nc ing o pe ra tio ns

14 Ma y 2020

slide-34
SLIDE 34

Gro up I nve sto r Re la tio ns 34

Committed to Sustainable Finance

  • Gre e n lo a n po rtfo lio with total volume of eligible assets: EUR

1,370 mn a s o f 31/ 12/ 2019

  • T

he re fe re nc e po rtfo lio c o mprise s g re e n b uilding s (84%), e ve nly split b e twe e n pro je c ts unde r c o nstruc tio n a nd c o mple te d pro je c ts, a nd c le a n tra nspo rta tio n pro je c ts (16%)

  • I

nc e ntive sc he me intro duc e d in Ja nua ry 2019 to suppo rt the lo ng -te rm de ve lo pme nt o f g re e n a nd so c ia l lo a n po rtfo lio s Eligible green loan portfolio

Austria 13% Bulg a ria 6% Cze c h Re pub lic 5% Hung a ry 12% Ne the rla nds 5% Po la nd 4% Ro ma nia 39% Se rb ia 5% Slo va kia 11%

By c o untry

Clean Transportation 16% ... b uilt 43% … unde r c o nstruc tio n 41% Green buildings 84%

“C+” Prime sta tus in susta ina b ility ra ting b y I SS-o e ko m re se a rc h (June 2019) Ove ra ll E SG sc o re 77 29th o ut o f 379 (De c e mb e r 2019)

Certifications Use o f Pro c e e ds Two green bonds issued Impact

12,992 to ns CO 2

a vo ide d a nnua lly fo r the E lig ib le Gre e n L

  • a n Po rtfo lio

E q uiva le nt to a nnua l g re e nho use g a s e missio ns o f

2,758

pa sse ng e r ve hic le s fo r o ne ye a r

(a s o f 02/ 2019) 14 Ma y 2020

slide-35
SLIDE 35

Gro up I nve sto r Re la tio ns 35

Corporate Center/Reconciliation

F

  • llo wing ite ms a re re po rte d in Reconciliation:
  • Re c o nc ilia tio n c o mprise s c o nso lida tio n a djustme nts to re c o nc ile se g me nts

with Gro up re sults. T he fina nc ia ls o f the re po rta b le se g me nts a re sho wn a fte r intra -se g me nt ite ms ha ve b e e n e limina te d. Ho we ve r, the inte r- se g me nt ite ms a re c o nso lida te d a nd e limina te d in the Re c o nc ilia tio n

  • T

he ma in c o nso lida tio n b o o king s c a rrie d o ut b e twe e n se g me nts a re divide nd pa yme nts to the he a d o ffic e , inte r-se g me nt re ve nue s c ha rg e d a nd e xpe nse s c a rrie d b y the he a d o ffic e

  • All o the r c o nso lida tio n b o o king s tha t re c o nc ile the to ta ls o f re po rte d

se g me nts’ pro fit o r lo ss with the RBI Gro up fina nc ia ls a re a lso e limina te d in the Re c o nc ilia tio n

  • Offse tting o f intra -Gro up c ha rg e s re sulting in a re duc tio n o f o pe ra ting

inc o me a nd g e ne ra l a dmin. e xpe nse s in the Re c o nc ilia tio n F

  • llo wing b usine ss a re a s a re ma na g e d a nd re po rte d in Corporate

Center:

  • T

he e xpe nse s re la te d to the sha re d Gro up-wide se rvic e a nd c o ntro l func tio n o f the he a d o ffic e in the a re a s: risk ma na g e me nt, fina nc e , le g a l, funding , c a pita l a nd a sse t lia b ility ma na g e me nt (AL M), info rma tio n te c hno lo g y, huma n re so urc e s

  • T

he re sults fro m e q uity pa rtic ipa tio n ma na g e me nt re la te d to divide nds re c e ive d a nd funding o f ne two rk units

  • T

he re sults fro m he a d o ffic e tre a sury tha t a re no t a llo c a te d to re g io na l o r func tio na l se g me nts fro m AL M a s we ll a s liq uidity a nd lia b ility ma na g e me nt

  • T

he re sult o f b usine ss with spe c ia l c usto me rs

In EUR mn 1-3/2020 1-3/2019 y-o-y Op e ra ting inc o me (8) (176)

  • 95.4%

Ge ne ra l a d min. e xp e nse s 34 26 32.4% Op e ra ting re sult 26 (151)

  • Othe r re sult

6 (95.2%) L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s

  • Imp a irme nt lo sse s o n fina nc ia l a sse ts

(1)

  • Profit/loss before tax

26 (146)

  • Profit/loss after tax

26 (146)

  • In EUR mn

Q1/2020 Q4/2019 q-o-q Op e ra ting inc o me (8) (3) 140.2% Ge ne ra l a d min. e xp e nse s 34 34 (0.8%) Op e ra ting re sult 26 31 (16.3%) Othe r re sult 16 (98.2%) L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s

  • Imp a irme nt lo sse s o n fina nc ia l a sse ts

(3)

  • Profit/loss before tax

26 44 (39.8%) Profit/loss after tax 26 40 (36.3%) In EUR mn 1-3/2020 1-3/2019 y-o-y Ope ra ting inc o me 16 131 (88.1%) Ge ne ra l a dmin. e xpe nse s (92) (76) 20.8% Ope ra ting re sult (77) 54 – Othe r re sult (56) (27) 106.6% L e vie s a nd spe c ia l g o ve rnme nta l me a sure s (59) (57) 4.4% Impa irme nt lo sse s o n fina nc ia l a sse ts (1) 1 – Profit/loss before tax (194) (29) >500.0% Profit/loss after tax (178) (8) >500.0% In EUR mn Q1/2020 Q4/2019 q-o-q Ope ra ting inc o me 16 135 (88.4%) Ge ne ra l a dmin. e xpe nse s (92) (87) 5.7% Ope ra ting re sult (77) 47 – Othe r re sult (56) (44) 28.9% L e vie s a nd spe c ia l g o ve rnme nta l me a sure s (59) 1 – Impa irme nt lo sse s o n fina nc ia l a sse ts (1) (3) (62.8%) Profit/loss before tax (194) 2 – Profit/loss after tax (178) 15 –

14 Ma y 2020

slide-36
SLIDE 36

Gro up I nve sto r Re la tio ns 36

Equity Overview

14 Ma y 2020

  • Earnings per share do wn E

UR 0.15 (1-3/ 2020: E UR 0.49 vs. 1-3/ 2019: E UR 0.64)

  • 2019 dividend proposal by board: E

UR 1.00 pe r sha re o r ma ximum pa yo ut o f E UR 329 mn (27% pa yo ut ra tio ); pro po sa l ma y b e re vie we d a he a d o f Oc to b e r 2020 AGM

  • Book value per share E

UR 34.26 a t 31/ 3/ 2020 (E UR 35.93 a t 31/ 12/ 2019 re sp. E UR 33.36 a t 31/ 3/ 2019)

  • Total comprehensive income o f minus E

UR 605 mn mo stly impa c te d b y c urre nc y diffe re nc e s (minus E UR 833 mn) ma inly fro m Russia , Cze c h Re pub lic , Ukra ine , Be la rus a nd Hung a ry pa rtly o ffse t b y ne t inve stme nt he dg e (E UR 100 mn)

In EUR mn Subscribed capital Capital reserves Retained earnings Cumulative

  • ther

comprehensive income Consolidated equity Non-controlling interests Additional tier 1 Total Equity Equity as at 1/1/2020 1,002 4,992 8,443 (2,620) 11,817 811 1,137 13,765 C apita l inc r e ase s A T 1 c a pital divide nd allo tme nt (0) (0) Divide nd payme nts (0) (0) O wn share s (16) (16) O the r c ha ng e s 34 34 (1) 33 T

  • tal c o mpre he nsive inc o me

177 (757) (580) (25) (605) Equity as at 31/3/2020 1,002 4,992 8,654 (3,377) 11,271 786 1,121 13,177

slide-37
SLIDE 37

Gro up I nve sto r Re la tio ns 37

Regulatory Capital Overview

Regulatory Capital Structure

14 Ma y 2020 In EUR mn 31/3/2020 31/12/2019 31/3/2019 C o mmo n e quity tie r 1 (be fo r e de duc tio ns) 10,769 11,659 10,679 De duc tio n ite ms (878) (797) (715) C o mmo n e quity tie r 1 (afte r de duc tio ns) 9,891 10,862 9,965 A dditio nal tie r 1 (afte r de duc tio ns) 1,236 1,230 1,214 T ie r 1 (afte r de duc tio ns) 11,127 12,092 11,179 T ie r 2 (afte r de duc tio ns) 1,830 1,940 2,283 T

  • tal c apital

12,957 14,032 13,462 Risk-we ig hte d asse ts (to tal RWA ) 78,181 77,966 74,218 C o mmo n e quity tie r 1 r atio (fully lo ade d) 12.7% 13.9% 13.4% T ie r 1 r atio (fully lo ade d) 14.1% 15.4% 14.9% T

  • tal c apital r

atio (fully lo ade d) 16.5% 17.9% 18.0% L e ve r ag e r atio (fully lo ade d) 6.2% 6.7% 6.5% L e ve r ag e e xpo sur e (to tal) 177,513 178,226 170,717

slide-38
SLIDE 38

Gro up I nve sto r Re la tio ns 38

Maturity Profile

Maturity Profile at 31/3/2020 (in EUR mn)

456 995 623 11 5 152 500 510 546 14 99 500 96 2024 2022 1,055 1,335 2025 1,184 2026 2027 52 1,150 2028 2023 1,251 2020 101 2030 511 2021 1,160 1,008 1,941 966 1,541 1,055 1,349 1,184 723 >2035 1,441 2029

Se nio r pla c e me nts Additio na l T ie r 1 Sub o rdina te d

14 Ma y 2020

slide-39
SLIDE 39

Gro up I nve sto r Re la tio ns 39

AT1 and Subordinated Instruments

14 Ma y 2020

  • RZB F

ina nc e Je rse y I I I T ie r 1 wa s re c o g nise d a s T ie r 1 c a pita l in full until 01.01.2020 a nd will b e fully pha se d o ut b y 01.01.2022

  • All T

ie r 2 c a pita l o utsta nding is CRD I V c o mplia nt a nd thus a ny T ie r 2 g ra ndfa the ring c a p is no t re le va nt in this c a se

  • Ove rvie w o nly inc lude s sub o rdina te d instrume nts with o utsta nding no mina l a mo unt > E

UR 150 mn (~EUR 0.6 b n T ie r 2 instrume nts in sma lle r issua nc e s a re no t inc lude d)

1) T ra nsitio na l a nd po st-tra nsitio na l CRR rule s 2) T ra nsitio na l CRR rule s a s o f Q1 2020, c a lc ula te d a s re po rte d re g ula to ry a mo unt divide d b y c a rrying a mo unt b e fo re de duc tio n fo r ma rke t ma king a c tivitie s

Issuer Regulatory Treatment1 Capital Recognition2 ISIN Initial Coupon Reset Coupon Nominal

  • utstanding

Issuance date First Call Date Call period Maturity Ra iffe ise n Ba nk I nte rna tio na l AG Additio na l T ie r 1 99.6% XS1756703275 4.500% 5Y E UR MidSwa p + 3.88% E UR 500 mn 17 Ja n 2018 25 Jun 2025 Se mi-a nnua l Pe rpe tua l Ra iffe ise n Ba nk I nte rna tio na l AG Additio na l T ie r 1 99.7% XS1640667116 6.125% 5Y E UR MidSwa p + 5.95% E UR 650 mn 28 Jun 2017 15 De c 2022 Se mi-a nnua l Pe rpe tua l RZB F ina nc e (Je rse y) I I I L imite d Gra ndfa the re d T ie r 1 97.5% XS0193631040 6.00% 10Y CMS + 0.1% E UR 90 mn 15 Jun 2004 15 Jun 2009 Se mi-a nnua l Pe rpe tua l Ra iffe ise n Ba nk I nte rna tio na l AG T ie r 2 22.6% XS0619437147 6.625% NA E UR 500 mn 18 Ma y 2011 NA NA 18 Ma y 2021 Ra iffe ise n Ba nk I nte rna tio na l AG T ie r 2 51.3% CH0194405343 4.75% NA CHF 250 mn 24 Oc t 2012 NA NA 24 Oc t 2022 Ra iffe ise n Ba nk I nte rna tio na l AG T ie r 2 70.9% XS0981632804 6.00% NA E UR 500 mn 16 Oc t 2013 NA NA 16 Oc t 2023 Ra iffe ise n Ba nk I nte rna tio na l AG T ie r 2 100% XS2049823763 1.500% NA E UR 500 mn 09 Se p 2019 12 Ma r 2025 NA 12 Ma r 2030

slide-40
SLIDE 40

Gro up I nve sto r Re la tio ns 40

Available Distributable Items (ADI) to Cover Discretionary Distributions

1) Distrib uta b le ite ms a s de fine d in Artic le 4 (1) (128) CRR

Available Distributable Items (EUR mn) Distributable Items

14 Ma y 2020

97 97 97 97 97 484 260 354 332 387 6,517 6,823 30/ 6/ 2019 30/ 9/ 2019 31/ 3/ 2019 6,823 6,580 31/ 12/ 2019 6,580 31/ 3/ 2020

7,098 7,180 7,274 7,009 7,065

Ca pita l re se rve s Re ta ine d e a rning s YT D re ta ine d pro fit

  • Disc re tio na ry c o upo n pa yme nts o n AT

1 c a pita l a re sub je c t to suffic ie nt distrib uta b le ite ms1

  • Distrib uta b le ite ms b a se d o n RBI

AG's unc o nso lida te d a c c o unts unde r UGB/ BWG (lo c a l Austria n GAAP) a t ye a r e nd

  • ADI

inc lude a va ila b le re se rve s unde r CRD I V (tie d c a pita l re se rve s a nd lia b ility re se rve s)

  • ADI
  • f E

UR 7,065 mn a t 31/ 3/ 2020 inc luding YT D pro fit, e xc luding na tio na l re g ula tio ns

  • Pro po se d divide nd fo r 2019 e xc lude d
slide-41
SLIDE 41

Group Investor Relations 41

The Institutional Protection Scheme (IPS)

14 Ma y 2020 Gro up I nve sto r Re la tio ns 41

IPS

IPS are subject to regulations set out in the CRR, regular financial reporting requirements and regulatory oversight

Support Mechanism Fund size

  • RBI

’ s 2019 c o ntrib utio n to the I PS wa s E UR 50 mn. I ts sha re o f the fe de ra l I PS fund a mo unts to E UR 265 mn

Contributions RBI’s Contribution

1 2 3

RBI is part of the Raiffeisen Banking Group federal IPS. T

he I PS suppo rts me mb e rs if ne e de d to e nsure so lve nc y a nd liq uidity I PS se rve s a s capital cushion and source of liquidity to its me mb e rs. Unifo rm a nd jo int mo nito ring e nsure s the e a rly ide ntific a tio n o f po te ntia l risks F ina nc ia l support is provided prior to resolution a nd ma y ta ke va rio us fo rms, inc l. lo a ns, liq uidity, g ua ra nte e s a nd c a pita l, a nd is sub je c t to c a se -b y-c a se c o nditio ns de te rmine d b y the I PS risk c o unc il

  • RBG ha s I

PS o n re g io na l a nd fe de ra l le ve ls. RBI wo uld re c e ive suppo rt fro m the fe de ra l I PS, whe re a s the re g io na l Ra iffe ise n b a nks (L a nde sb a nke n) wo uld re c e ive suppo rt fro m the re g io na l I PS in the first insta nc e , with the fe de ra l I PS ste pping in if the re is insuffic ie nt c a pa c ity o n re g io na l le ve l

  • I

PS me mb e rs c o ntrib ute to a n e x a nte fund a nd ma ke e x po st c o ntrib utio ns if ne c e ssa ry. T he ma ximum lia b ility fo r suppo rt pro visio n is c a ppe d a t 25% o f e a c h me mb e r’ s to ta l c a pita l in e xc e ss o f the minimum re g ula to ry re q uire me nt (inc luding re g ula to ry b uffe rs) plus a c ushio n o f 10%

  • As o f Q1/ 2020 the re g io na l e x a nte I

PS fund’ s ta rg e t vo lume wa s E UR 232 mn a nd E UR 194 mn ha d b e e n pa id in

  • T

he fe de ra l I PS fund’ s c urre nt ta rg e t vo lume is E UR 636 mn, to b e re a c he d b y e nd-2022; the fund size a t Q1/ 2020 wa s E UR 403 mn

slide-42
SLIDE 42

Gro up I nve sto r Re la tio ns 42

Bank Levies and Resolution Fund

1) E UR 41 mn re la te d to the o ne -o ff pa yme nt a nd E UR 5 mn c urre nt insta lme nt o f the b a nk le vy; E UR 43 mn b o o ke d in Co rpo ra te Ce nte r, E UR 3 mn in Gro up Co rpo ra te s & Ma rke ts

14 Ma y 2020 Austria Ba nk le vy b a se d o n to ta l a sse ts (e xc lud i ng d e ri va ti ve s) a nd i nc lud i ng a o ne -o ff p a yme nt (sp re a d o ve r 4 ye a rs) o f EUR 163 mn fro m 2017 o n 57 46 1 ~58 Hungary Ba nk le vy o f 0.15% (fo r up to HUF 50 b n o f to ta l a sse ts) a nd 0.21% (fo r ta x b a se a b o ve HUF 50 b n) fully re fle c te d i n the fi rst q ua rte r; o ne -ti me b a nk le v y o f 0.19% d e c i d e d i n Ap ri l - P/ L e ffe c t o p e n 13 13 ~14 Poland Ba nk le vy o f 0.44%, b a se d o n to ta l a sse ts le ss PL N 4 b n fla t a mo unt, o w n fund s a nd tre a sury se c uri ti e s 6 1 ~5 Romania Ba nk le vy w a s a b o li she d b e gi nni ng o f 2020. Fo r 2019, b a nk le vy o f 0.4% b a se d o n d e fi ne d a sse t b a se . 10

  • Slovakia

Ba nk le vy w a s i nc re a se d fro m 0.2% to 0.4% o n to ta l li a b i li ti e s le ss e q ui ty a nd sub o rd i na te d d e b t i n Ja n 2020. It i s p a i d i n fo ur q ua rte rly i nsta lme nts. 24 13 ~52 Total Bank levies 110 73 ~129 Austria 20 21 ~23 Albania 1 1 ~1 Croatia 2 2 ~2 Czech Republic 9 11 ~11 Bulgaria 5 6 ~6 Hungary 4 4 ~4 Romania 4 6 ~6 Slovakia 4 4 ~4 Total Resolution fund 49 55 ~57 Impact in EUR mn FY 2019 1-3/2020 FY 2020e Ba se d o n to ta l a sse ts le ss e q ui ty a nd se c ure d d e p o si ts Full a mo unts a lw a ys b o o ke d i n the fi rst q ua rte r a c c o rd i ng to IFRIC 21

slide-43
SLIDE 43

Gro up I nve sto r Re la tio ns 43

NPE and NPL Distribution by Country

No te : a ll de finitio ns a c c o rding to E BA fina nc ia l re po rting sta nda rds; b o nds a re inc lude d in the NPE ra tio a nd e xc lude d fro m the NPL 1) Inc luding Slo ve nia

14 Ma y 2020

In EUR mn NPE Stock NPE Ratio NPE Ratio NPE Coverage Ratio NPE Coverage Ratio NPL Ratio NPL Ratio NPL Coverage Ratio NPL Coverage Ratio 31/3/2020 31/3/2020 31/12/2019 31/3/2020 31/12/2019 31/3/2020 31/12/2019 31/3/2020 31/12/2019 Cze c h Re p ub lic 213 1.3% 1.4% 61.0% 61.0% 1.4% 1.5% 61.0% 61.0% Hung a ry 166 2.2% 2.5% 54.0% 46.9% 3.1% 3.6% 54.0% 46.9% Po la nd 244 7.6% 10.0% 69.3% 58.3% 7.6% 10.0% 69.3% 58.3% Slo va kia 249 1.8% 1.6% 66.4% 69.0% 2.0% 1.8% 66.4% 69.0% Central Europe1 885 2.2% 2.4% 62.8% 58.6% 2.5% 2.7% 62.8% 58.6% Alb a nia 102 5.7% 5.6% 72.1% 71.4% 7.7% 7.8% 72.1% 71.4% Bo snia & He rze g o vina 89 4.0% 4.0% 78.6% 77.9% 4.2% 4.2% 78.6% 77.9% Bulg a ria 75 1.7% 1.7% 61.9% 66.8% 1.9% 2.0% 61.9% 66.8% Cro a tia 144 3.2% 3.2% 73.6% 72.9% 4.0% 4.1% 73.8% 72.9% K

  • so vo

23 2.4% 2.0% 66.6% 68.0% 2.8% 2.4% 66.6% 68.0% Ro ma nia 255 2.7% 3.1% 67.1% 65.5% 3.3% 3.7% 67.1% 65.5% Se rb ia 50 1.8% 1.9% 71.7% 72.0% 2.1% 2.4% 71.7% 72.0% Southeastern Europe 739 2.8% 3.0% 70.2% 69.9% 3.3% 3.6% 70.2% 69.9% Be la rus 29 1.5% 1.6% 83.7% 83.2% 1.6% 1.7% 83.7% 83.2% Russia 273 1.8% 1.5% 50.1% 55.1% 2.0% 1.8% 50.1% 55.1% Ukra ine 117 4.2% 5.2% 61.5% 63.9% 4.5% 5.5% 61.5% 63.9% Eastern Europe 420 2.1% 2.0% 55.6% 60.0% 2.4% 2.3% 55.6% 60.0% GC&M 807 1.7% 1.7% 58.6% 55.9% 1.7% 1.7% 59.4% 56.7% Total RBI Group 2,855 2.0% 2.1% 62.4% 61.0% 2.3% 2.4% 62.7% 61.2%

slide-44
SLIDE 44

Gro up I nve sto r Re la tio ns 44

Country and Segment Overview

1) Inc luding Slo ve nia 2) E xc lude s re c o nc ilia tio n o f E UR 28.4 b n 1-3/2020 Total Assets2 Share of Loan/deposit Net Interest Cost/income Provisioning Return on equity (EUR mn) Total Assets2 Ratio Margin Ratio Ratio after tax Cze c h Re p ub lic 16,559 10.6% 86.9% 2.39% 52.6% 0.36% 10.6% Hung a ry 7,991 5.1% 72.2% 1.97% 59.2% 1.22% – Po la nd 2,984 1.9% – 0.54% – 0.45% – Slo va kia 14,271 9.2% 100.2% 2.14% 43.8% 0.90% 8.0% Central Europe1 41,422 26.6% 99.7% 2.13% 50.5% 0.68% 5.5% Alb a nia 1,799 1.2% 53.4% 3.23% 42.0% 3.08% 11.2% Bo snia & He rze g o vina 2,485 1.6% 76.3% 3.05% 48.9% 1.09% 12.7% Bulg a ria 4,692 3.0% 81.7% 2.64% 62.4% 1.26% 0.1% Cro a tia 4,871 3.1% 73.3% 2.68% 67.8% 0.95% – K

  • so vo

1,060 0.7% 86.1% 4.78% 54.8% 1.80% 8.7% Ro ma nia 10,125 6.5% 68.8% 4.37% 52.7% 1.29% 11.7% Se rb ia 2,977 1.9% 73.4% 3.31% 51.1% 0.77% 10.1% Southeastern Europe 28,000 18.0% 72.4% 3.48% 54.7% 1.27% 7.2% Be la rus 2,138 1.4% 81.7% 5.08% 38.9% 2.21% 17.4% Russia 16,771 10.8% 77.4% 4.96% 36.0% 0.61% 24.7% Ukra ine 3,080 2.0% 66.0% 9.75% 46.3% 0.56% 30.8% Eastern Europe 21,987 14.1% 76.1% 5.59% 38.4% 0.75% 25.8% Group Corporates & Markets 56,228 36.1% 151.5% 1.17% 62.5% 0.32% 6.7% Corporate Center 36,352 23.4% – – – – – Total RBI Group 155,596 100.0% 97.6% 2.43% 53.8% 0.66% 6.1%

14 Ma y 2020

slide-45
SLIDE 45

Gro up I nve sto r Re la tio ns 45

RBI Group

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re 3) Pre vio us-ye a r fig ure s a da pte d due to c ha ng e d a llo c a tio n

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019

3

Q2/2019

3

Q1/2019

3

1-3/2020 1-3/2019

3

y-o-y 1-12/2019 Ne t inte re st inc o me 881 881 0.0% 866 840 825 881 825 6.9% 3,412 Ne t fe e a nd c o mmissio n inc o me 448 489 (8.5%) 468 437 402 448 402 11.4% 1,797 Ne t tra d ing inc o me a nd fa ir va lue re sult 37 70 (47.1%) (8) (27) (52) 37 (52) – (17) Othe r ne t o pe ra ting inc o me 29 65 (54.9%) (8) 21 29 >500.0% 78 Ope ra ting inc o me 1,405 1,642 (14.5%) 1,327 1,293 1,213 1,405 1,213 15.8% 5,475 Ge ne ra l a dministra tive e xpe nse s (755) (848) (11.0%) (748) (773) (724) (755) (724) 4.3% (3,093) Ope ra ting re sult 650 794 (18.2%) 580 520 489 650 489 32.8% 2,382 Othe r re sult (82) (151) (45.6%) (35) (7) (26) (82) (26) 212.6% (219) L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s (128) (21) >500.0% (11) (17) (114) (128) (114) 12.5% (162) Imp a irme nt lo sse s o n fina nc ia l a sse ts (153) (154) (0.6%) (68) (2) (9) (153) (9) >500.0% (234) Pro fit/ lo ss b e fo re ta x 286 468 (38.8%) 465 494 340 286 340 (15.8%) 1,767 Pro fit/ lo ss a fte r ta x 207 380 (45.4%) 341 384 259 207 259 (19.9%) 1,365 Re turn o n e q uity b e fo re ta x1 8.5% 15.1% (6.7 PP) 15.1% 16.0% 10.9% 8.5% 10.9% (2.4 PP) 14.2% Re turn o n e q uity a fte r ta x1 6.1% 12.3% (6.2 PP) 11.1% 12.3% 8.3% 6.1% 8.3% (2.2 PP) 11.0% Ne t inte re st ma rg in1 2.43% 2.47% (0.04 PP) 2.46% 2.40% 2.43% 2.43% 2.43% (0.00 PP) 2.44% Co st/ inc o me ra tio 53.8% 51.7% 2.1 PP 56.3% 59.8% 59.7% 53.8% 59.7% (5.9 PP) 56.5% L

  • a n/ d e p o sit ra tio

97.6% 97.9% (0.3 PP) 102.9% 102.9% 100.8% 97.6% 100.8% (3.2 PP) 97.9% Pro visio ning ra tio 1 0.67% 0.65% 0.02 PP 0.32% 0.01% 0.04% 0.66% 0.04% 0.62 PP 0.26% NPE ra tio 2.0% 2.1% (0.1 PP) 2.3% 2.3% 2.5% 2.0% 2.5% (0.5 PP) 2.1% NPE c o ve ra g e ra tio 62.4% 61.0% 1.5 PP 60.2% 59.0% 58.4% 62.4% 58.4% 4.1 PP 61.0% To ta l a sse ts 155,596 152,200 2.2% 150,805 148,630 146,413 155,596 146,413 6.3% 152,200 RWA 78,181 77,966 0.3% 77,816 75,620 74,218 78,181 74,218 5.3% 77,966 Eq uity 13,177 13,765 (4.3%) 13,344 12,920 12,837 13,177 12,837 2.7% 13,765 L

  • a ns to c usto me rs

92,198 91,204 1.1% 92,574 88,508 85,528 92,198 85,528 7.8% 91,204

  • He re o f no n-fina nc ia l c o rp o ra tio ns %2

50.7% 49.7% 0.9 PP 49.4% 51.2% 51.6% 50.7% 51.6% (0.9 PP) 49.7%

  • He re o f ho use ho lds %2

36.5% 38.1% (1.7 PP) 36.6% 37.4% 37.3% 36.5% 37.3% (0.8 PP) 38.1%

  • He re o f FCY %

– – – – – – – – – – De po sits fro m c usto me rs 97,083 96,214 0.9% 90,701 90,161 88,741 97,083 88,741 9.4% 96,214 Busine ss o utle ts 2,000 2,040 (2.0%) 2,095 2,105 2,153 2,000 2,153 (7.1%) 2,040 Numb e r o f e mplo ye e s 46,760 46,873 (0.2%) 47,238 47,181 47,264 46,760 47,264 (1.1%) 46,873 Numb e r o f c usto me rs (in mn) 16.8 16.7 0.1% 16.5 16.4 16.3 16.8 16.3 2.5% 16.7 In EUR mn

slide-46
SLIDE 46

Gro up I nve sto r Re la tio ns 46

Country Financials (CE) – Czech Republic

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 101 96 5.8% 104 98 97 101 97 4.8% 395 Ne t fe e a nd c o mmissio n inc o me 36 33 10.1% 32 33 32 36 32 13.5% 130 Ne t tra d ing inc o me a nd fa ir va lue re sult (7) 4 – (9) (2) (1) (7) (1) >500.0% (7) Othe r ne t o p e ra ting inc o me 7 5 29.5% 4 12 3 7 3 89.0% 25 Ope ra ting inc o me 139 139 0.1% 131 144 131 139 131 5.9% 545 Ge ne ra l a dministra tive e xpe nse s (73) (74) (0.7%) (72) (70) (68) (73) (68) 8.1% (283) Ope ra ting re sult 66 65 0.9% 59 74 64 66 64 3.6% 262 Othe r re sult 1 (10) – (0) 2 1 2 (67.5%) (8) L e vie s a nd spe c ia l g o ve rnme nta l me a sure s (11) (0) >500.0% 4 (12) (11) (12) (13.3%) (9) Impa irme nt lo sse s o n fina nc ia l a sse ts (11) (26) (59.2%) (7) 16 2 (11) 2 – (16) Pro fit/ lo ss b e fo re ta x 45 29 54.5% 52 93 55 45 55 (18.0%) 230 Pro fit/ lo ss a fte r ta x 39 24 65.4% 41 83 44 39 44 (11.7%) 192 Re turn o n e q uity b e fo re ta x1 12.3% 8.1% 4.1 PP 15.2% 28.3% 16.8% 12.3% 16.8% (4.5 PP) 17.6% Re turn o n e q uity a fte r ta x1 10.6% 6.6% 4.0 PP 12.1% 25.1% 13.5% 10.6% 13.5% (2.9 PP) 14.7% Ne t inte re st ma rg in1 2.39% 2.26% 0.13 PP 2.48% 2.40% 2.37% 2.39% 2.37% 0.02 PP 2.37% Co st/ inc o me ra tio 52.6% 53.0% (0.4 PP) 54.8% 48.7% 51.6% 52.6% 51.6% 1.1 PP 52.0% L

  • a n/ d e p o sit ra tio

86.9% 86.2% 0.7 PP 90.2% 89.1% 89.3% 86.9% 89.3% (2.4 PP) 86.2% Pro visio ning ra tio 1 0.36% 0.88% (0.51 PP) 0.26% (0.55%) (0.07%) 0.36% (0.07%) 0.42 PP 0.14% NPE ra tio 1.3% 1.4% (0.1 PP) 1.2% 1.3% 1.5% 1.3% 1.5% (0.1 PP) 1.4% NPE c o ve ra g e ra tio 61.0% 61.0% 0.0 PP 62.4% 61.2% 62.4% 61.0% 62.4% (1.4 PP) 61.0% To ta l a sse ts 16,559 17,433 (5.0%) 17,133 17,260 16,548 16,559 16,548 0.1% 17,433 RWA 7,922 8,210 (3.5%) 7,954 8,002 7,832 7,922 7,832 1.2% 8,210 Eq uity 1,434 1,503 (4.6%) 1,431 1,408 1,358 1,434 1,358 5.6% 1,503 L

  • a ns to c usto me rs

11,308 11,872 (4.7%) 11,698 11,629 11,345 11,308 11,345 (0.3%) 11,872

  • He re o f no n-fina nc ia l c o rp o ra tio ns %2

41.1% 40.5% 0.6 PP 40.7% 40.5% 41.9% 41.1% 41.9% (0.8 PP) 40.5%

  • He re o f ho use ho lds %2

54.6% 55.7% (1.1 PP) 55.1% 55.2% 54.1% 54.6% 54.1% 0.5 PP 55.7%

  • He re o f FCY %

18.1% 15.7% 2.5 PP 15.6% 15.3% 15.5% 18.1% 15.5% 2.7 PP 15.7% De po sits fro m c usto me rs 13,317 14,106 (5.6%) 13,176 13,239 12,890 13,317 12,890 3.3% 14,106 Busine ss o utle ts 136 136 0.0% 136 137 137 136 137 (0.7%) 136 Numb e r o f e mplo ye e s 3,395 3,413 (0.5%) 3,425 3,434 3,436 3,395 3,436 (1.2%) 3,413 Numb e r o f c usto me rs (in mn) 1.2 1.2 2.2% 1.2 1.2 1.2 1.2 1.2 6.9% 1.2 In EUR mn

slide-47
SLIDE 47

Gro up I nve sto r Re la tio ns 47

Country Financials (CE) – Hungary

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 37 22 74.2% 34 34 37 37 37 0.1% 127 Ne t fe e a nd c o mmissio n inc o me 36 38 (4.8%) 37 37 36 36 36 (0.8%) 149 Ne t tra d ing inc o me a nd fa ir va lue re sult 3 1 121.4% (2) (1) 1 3 1 202.6% (0) Othe r ne t o pe ra ting inc o me (13) (12) 8.5% (14) (11) (13) (13) (13) (1.0%) (50) Ope ra ting inc o me 64 49 30.5% 55 61 62 64 62 3.7% 227 Ge ne ra l a dministra tive e xpe nse s (38) (43) (11.0%) (39) (40) (37) (38) (37) 3.0% (159) Ope ra ting re sult 26 7 301.8% 16 21 25 26 25 4.7% 69 Othe r re sult (4) (0) >500.0% (0) (0) (0) (4) (0) >500.0% (0) L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s (17) – (1) (16) (17) (16) 6.6% (17) Imp a irme nt lo sse s o n fina nc ia l a sse ts (12) (8) 38.6% 2 22 8 (12) 8 – 24 Pro fit/ lo ss b e fo re ta x (7) (2) 233.7% 18 42 17 (7) 17 – 76 Pro fit/ lo ss a fte r ta x (10) (3) 185.2% 14 38 15 (10) 15 – 63 Re turn o n e q uity b e fo re ta x1 – – – 10.4% 23.6% 10.1% – 10.1% – 11.3% Re turn o n e q uity a fte r ta x1 – – – 8.1% 21.4% 8.6% – 8.6% – 9.5% Ne t inte re st ma rg in1 1.97% 1.14% 0.83 PP 1.86% 1.85% 2.07% 1.97% 2.07% (0.10 PP) 1.73% Co st/ inc o me ra tio 59.2% 86.7% (27.6 PP) 70.9% 65.4% 59.6% 59.2% 59.6% (0.4 PP) 69.8% L

  • a n/ d e p o sit ra tio

72.2% 70.5% 1.7 PP 74.5% 76.8% 70.5% 72.2% 70.5% 1.7 PP 70.5% Pro visio ning ra tio 1 1.22% 0.90% 0.32 PP (0.18%) (2.43%) (0.95%) 1.22% (0.95%) 2.17 PP (0.64%) NPE ra tio 2.2% 2.5% (0.3 PP) 2.3% 2.5% 2.9% 2.2% 2.9% (0.7 PP) 2.5% NPE c o ve ra g e ra tio 54.0% 46.9% 7.2 PP 60.1% 55.4% 60.4% 54.0% 60.4% (6.4 PP) 46.9% To ta l a sse ts 7,991 7,862 1.6% 7,784 7,586 7,839 7,991 7,839 1.9% 7,862 RWA 3,563 3,747 (4.9%) 3,637 3,663 3,457 3,563 3,457 3.1% 3,747 Eq uity 624 717 (12.9%) 708 715 770 624 770 (18.9%) 717 L

  • a ns to c usto me rs

3,895 3,822 1.9% 3,752 3,736 3,572 3,895 3,572 9.0% 3,822

  • He re o f no n-fina nc ia l c o rp o ra tio ns %2

68.7% 68.5% 0.3 PP 71.3% 74.8% 74.2% 68.7% 74.2% (5.4 PP) 68.5%

  • He re o f ho use ho lds %2

24.8% 25.6% (0.8 PP) 23.7% 22.3% 22.2% 24.8% 22.2% 2.6 PP 25.6%

  • He re o f FCY %

48.3% 45.9% 2.4 PP 45.6% 45.9% 46.0% 48.3% 46.0% 2.3 PP 45.9% De po sits fro m c usto me rs 5,940 5,882 1.0% 5,792 5,650 5,778 5,940 5,778 2.8% 5,882 Busine ss o utle ts 72 71 1.4% 71 71 71 72 71 1.4% 71 Numb e r o f e mplo ye e s 2,258 2,237 0.9% 2,225 2,199 2,168 2,258 2,168 4.2% 2,237 Numb e r o f c usto me rs (in mn) 0.5 0.5 (0.0%) 0.5 0.5 0.5 0.5 0.5 (10.0%) 0.5 In EUR mn

slide-48
SLIDE 48

Gro up I nve sto r Re la tio ns 48

Country Financials (CE) – Poland

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 4 3 18.6% 4 4 3 4 3 25.1% 14 Ne t fe e a nd c o mmissio n inc o me 1 491.5% 1 1 1 1 1 33.6% 2 Ne t tra d ing inc o me a nd fa ir va lue re sult 61.5% 1 (54.8%) 1 Othe r ne t o p e ra ting inc o me (0) (1) (72.2%) (0) (0) (0) (0) (0) 55.3% (2) Ope ra ting inc o me 5 2 103.9% 4 5 4 5 4 15.6% 15 Ge ne ra l a dministra tive e xpe nse s (5) (5) (12.6%) (6) (6) (4) (5) (4) 7.7% (22) Ope ra ting re sult (0) (3) (95.5%) (2) (1) (0) (0) (0) (66.5%) (6) Othe r re sult (8) (47) (83.0%) (1) (1) (8) – (49) L e vie s a nd spe c ia l g o ve rnme nta l me a sure s (1) (1) (4.1%) (2) (2) (2) (1) (2) (15.0%) (6) Impa irme nt lo sse s o n fina nc ia l a sse ts (3) (11) (71.6%) (0) 1 (17) (3) (17) (80.4%) (27) Pro fit/ lo ss b e fo re ta x (13) (63) (79.7%) (4) (2) (19) (13) (19) (31.6%) (88) Pro fit/ lo ss a fte r ta x (13) (63) (79.5%) (29) (3) (19) (13) (19) (31.6%) (113) Re turn o n e q uity b e fo re ta x1 – – – – – – – – – – Re turn o n e q uity a fte r ta x1 – – – – – – – – – – Ne t inte re st ma rg in1 0.54% 0.44% 0.10 PP 0.46% 0.49% 0.40% 0.54% 0.40% 0.14 PP 0.45% Co st/ inc o me ra tio – – – – – – – – – – L

  • a n/ de p o sit ra tio

– – – – – – – – – – Pro visio ning ra tio 1 0.45% 1.55% (1.10 PP) 0.00% (0.19%) 2.16% 0.45% 2.16% (1.71 PP) 0.88% NPE ra tio 7.6% 10.0% (2.4 PP) 10.1% 11.1% 11.0% 7.6% 11.0% (3.4 PP) 10.0% NPE c o ve ra g e ra tio 69.3% 58.3% 11.0 PP 51.3% 50.6% 48.1% 69.3% 48.1% 21.2 PP 58.3% To ta l a sse ts 2,984 2,974 0.3% 3,147 3,197 3,223 2,984 3,223 (7.4%) 2,974 RWA 3,519 3,681 (4.4%) 3,820 3,872 3,869 3,519 3,869 (9.0%) 3,681 Eq uity – – – – – – – – – – L

  • a ns to c usto me rs

2,910 2,938 (1.0%) 3,009 3,050 3,095 2,910 3,095 (6.0%) 2,938

  • He re o f no n-fina nc ia l c o rp o ra tio ns %2

5.2% 6.1% (0.9 PP) 6.6% 7.4% 7.8% 5.2% 7.8% (2.6 PP) 6.1%

  • He re o f ho use ho ld s %2

94.8% 93.9% 0.9 PP 93.4% 92.6% 92.2% 94.8% 92.2% 2.6 PP 93.9%

  • He re o f FCY %

93.5% 92.9% 0.6 PP 94.1% 93.1% 93.2% 93.5% 93.2% 0.3 PP 92.9% De p o sits fro m c usto me rs 14 17 (14.3%) 18 24 22 14 22 (35.4%) 17 Busine ss o utle ts 1 1 0.0% 1 1 1 1 1 0.0% 1 Numb e r o f e mplo ye e s 229 227 0.9% 214 218 203 229 203 12.8% 227 Numb e r o f c usto me rs (in mn) 0.0 0.0 (1.2%) 0.0 0.0 0.0 0.0 0.0 0.0% 0.0 In EUR mn

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

slide-49
SLIDE 49

Gro up I nve sto r Re la tio ns 49

Country Financials (CE) – Slovakia

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re 3) Pre vio us-ye a r fig ure s a da pte d due to c ha ng e d a llo c a tio n

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019

3

Q2/2019

3

Q1/2019

3

1-3/2020 1-3/2019

3

y-o-y 1-12/2019 Ne t inte re st inc o me 74 75 (0.7%) 74 73 72 74 72 3.3% 294 Ne t fe e a nd c o mmissio n inc o me 35 41 (14.4%) 40 39 39 35 39 (9.7%) 160 Ne t tra d ing inc o me a nd fa ir va lue re sult 2 30 (93.4%) (0) 1 1 2 1 124.9% 32 Othe r ne t o p e ra ting inc o me 19 (1) – 2 1 (1) 19 (1) – 1 Ope ra ting inc o me 132 146 (9.9%) 117 116 113 132 113 17.0% 492 Ge ne ra l a d ministra tive e xpe nse s (58) (74) (22.6%) (64) (65) (61) (58) (61) (6.3%) (265) Ope ra ting re sult 74 72 3.3% 53 51 51 74 51 45.1% 227 Othe r re sult (0) 1 – (1) (0) (0) (0) (0) 232.5% (0) L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s (17) (6) 174.2% (6) (6) (10) (17) (10) 75.8% (28) Impa irme nt lo sse s o n fina nc ia l a sse ts (25) (13) 84.4% (6) (1) (25) – (20) Pro fit/ lo ss b e fo re ta x 32 53 (38.9%) 40 44 42 32 42 (22.7%) 179 Pro fit/ lo ss a fte r ta x 27 41 (34.7%) 33 35 33 27 33 (19.4%) 142 Re turn o n e q uity b e fo re ta x1 9.7% 16.2% (6.4 PP) 12.8% 14.2% 13.5% 9.7% 13.5% (3.8 PP) 14.7% Re turn o n e q uity a fte r ta x1 8.0% 12.5% (4.5 PP) 10.5% 11.4% 10.7% 8.0% 10.7% (2.7 PP) 11.7% Ne t inte re st ma rg in1 2.14% 2.16% (0.02 PP) 2.21% 2.25% 2.25% 2.14% 2.25% (0.11 PP) 2.22% Co st/ inc o me ra tio 43.8% 50.9% (7.2 PP) 54.9% 55.8% 54.6% 43.8% 54.6% (10.9 PP) 53.9% L

  • a n/ d e p o sit ra tio

100.2% 98.3% 1.9 PP 101.6% 102.1% 101.0% 100.2% 101.0% (0.8 PP) 98.3% Pro visio ning ra tio 1 0.90% 0.50% 0.41 PP 0.23% 0.03% (0.01%) 0.90% (0.01%) 0.92 PP 0.19% NPE ra tio 1.8% 1.6% 0.2 PP 1.6% 1.7% 1.8% 1.8% 1.8% (0.0 PP) 1.6% NPE c o ve ra g e ra tio 66.4% 69.0% (2.6 PP) 70.1% 68.9% 66.8% 66.4% 66.8% (0.4 PP) 69.0% To ta l a sse ts 14,271 14,613 (2.3%) 14,154 13,930 13,300 14,271 13,300 7.3% 14,613 RWA 6,458 6,409 0.8% 6,229 6,158 6,104 6,458 6,104 5.8% 6,409 Eq uity 1,334 1,334 (0.0%) 1,311 1,277 1,274 1,334 1,274 4.7% 1,334 L

  • a ns to c usto me rs

11,207 10,957 2.3% 10,807 10,589 10,434 11,207 10,434 7.4% 10,957

  • He re o f no n-fina nc ia l c o rp o ra tio ns %2

43.6% 42.7% 0.9 PP 43.7% 44.0% 43.8% 43.6% 43.8% (0.1 PP) 42.7%

  • He re o f ho use ho ld s %2

55.4% 56.3% (0.9 PP) 55.4% 55.1% 54.4% 55.4% 54.4% 1.0 PP 56.3%

  • He re o f F

CY % 1.1% 0.5% 0.6 PP 0.4% 0.4% 0.4% 1.1% 0.4% 0.7 PP 0.5% De po sits fro m c usto me rs 11,920 11,961 (0.3%) 11,381 11,485 10,912 11,920 10,912 9.2% 11,961 Busine ss o utle ts 182 182 0.0% 184 181 186 182 186 (2.2%) 182 Numb e r o f e mplo ye e s 3,813 4,029 (5.4%) 4,035 4,034 4,014 3,813 4,014 (5.0%) 4,029 Numb e r o f c usto me rs (in mn) 1.0 1.0 0.1% 0.9 0.9 0.9 1.0 0.9 16.7% 1.0 In EUR mn

slide-50
SLIDE 50

Gro up I nve sto r Re la tio ns 50

Country Financials (SEE) – Albania

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 14 14 (1.7%) 14 15 14 14 14 (0.5%) 57 Ne t fe e a nd c o mmissio n inc o me 3 4 (12.6%) 4 4 4 3 4 (16.0%) 16 Ne t tra d ing inc o me a nd fa ir va lue re sult 8 1 >500.0% 1 (1) 2 8 2 224.4% 3 Othe r ne t o pe ra ting inc o me (0) (0) (9.6%) (0) 1 (0) (0) (0) 187.4% 1 Ope ra ting inc o me 25 18 36.2% 20 19 20 25 20 22.4% 77 Ge ne ra l a dministra tive e xpe nse s (11) (12) (11.4%) (11) (11) (10) (11) (10) 0.8% (44) Ope ra ting re sult 15 7 122.8% 9 8 10 15 10 44.8% 33 Othe r re sult (1) – – (1) L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s (1) (0) >500,0% (0) (0) (1) (1) (1) (9.7%) (1) Imp a irme nt lo sse s o n fina nc ia l a sse ts (6) (5) 31.7% (4) 4 (6) – (4) Pro fit/ lo ss b e fo re ta x 8 1 >500.0% 5 12 9 8 9 (18.1%) 27 Pro fit/ lo ss a fte r ta x 6 >500.0% 4 12 7 6 7 (6.2%) 23 Re turn o n e q uity b e fo re ta x1 13.4% 1.7% 11.7 PP 8.6% 21.6% 17.0% 13.4% 17.0% (3.6 PP) 12.5% Re turn o n e q uity a fte r ta x1 11.2% 0.4% 10.8 PP 7.7% 20.6% 12.4% 11.2% 12.4% (1.2 PP) 10.6% Ne t inte re st ma rg in1 3.23% 3.32% (0.09 PP) 3.30% 3.38% 3.28% 3.23% 3.28% (0.05 PP) 3.32% Co st/ inc o me ra tio 42.0% 64.5% (22.6 PP) 56.4% 59.2% 51.0% 42.0% 51.0% (9.0 PP) 57.6% L

  • a n/ d e p o sit ra tio

53.4% 52.2% 1.3 PP 52.9% 51.6% 49.5% 53.4% 49.5% 3.9 PP 52.2% Pro visio ning ra tio 1 3.08% 2.56% 0.52 PP 1.86% (2.49%) (0.07%) 3.08% (0.07%) 3.15 PP 0.51% NPE ra tio 5.7% 5.6% 0.0 PP 5.6% 6.1% 6.1% 5.7% 6.1% (0.4 PP) 5.6% NPE c o ve ra g e ra tio 72.1% 71.4% 0.7 PP 73.0% 74.1% 74.3% 72.1% 74.3% (2.2 PP) 71.4% To ta l a sse ts 1,799 1,838 (2.1%) 1,818 1,815 1,808 1,799 1,808 (0.5%) 1,838 RWA 1,336 1,345 (0.7%) 1,318 1,320 1,328 1,336 1,328 0.6% 1,345 Eq uity 224 231 (3.3%) 231 241 225 224 225 (0.4%) 231 L

  • a ns to c usto me rs

782 779 0.4% 773 753 718 782 718 8.9% 779

  • He re o f no n-fina nc ia l c o rp o ra tio ns %2

60.9% 59.1% 1.8 PP 59.7% 59.8% 60.4% 60.9% 60.4% 0.4 PP 59.1%

  • He re o f ho use ho lds %2

39.1% 40.9% (1.8 PP) 40.3% 40.2% 39.6% 39.1% 39.6% (0.4 PP) 40.9%

  • He re o f FCY %

48.0% 46.6% 1.4 PP 47.7% 49.5% 50.9% 48.0% 50.9% (2.9 PP) 46.6% De po sits fro m c usto me rs 1,517 1,556 (2.5%) 1,521 1,517 1,519 1,517 1,519 (0.2%) 1,556 Busine ss o utle ts 78 78 0.0% 78 78 78 78 78 0.0% 78 Numb e r o f e mplo ye e s 1,241 1,241 0.0% 1,233 1,248 1,246 1,241 1,246 (0.4%) 1,241 Numb e r o f c usto me rs (in mn) 0.4 0.4 0.4% 0.4 0.4 0.4 0.4 0.4 (0.8%) 0.4 In EUR mn

slide-51
SLIDE 51

Gro up I nve sto r Re la tio ns 51

Country Financials (SEE) – Bosnia & Herzegovina

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 16 17 (2.0%) 17 17 18 16 18 (6.9%) 68 Ne t fe e a nd c o mmissio n inc o me 10 11 (6.2%) 11 10 10 10 10 5.6% 42 Ne t tra d ing inc o me a nd fa ir va lue re sult (32.5%) 1 8.7% 2 Othe r ne t o pe ra ting inc o me 1 (79.0%) 1 (1) (1) – 1 Ope ra ting inc o me 28 29 (5.3%) 28 29 27 28 27 3.0% 114 Ge ne ra l a dministra tive e xp e nse s (14) (17) (20.2%) (15) (14) (13) (14) (13) 4.7% (59) Ope ra ting re sult 14 12 15.4% 13 15 14 14 14 1.4% 55 Othe r re sult – – L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s (0) – (0) – Imp a irme nt lo sse s o n fina nc ia l a sse ts (4) (1) 182.7% (12) (2) 1 (4) 1 – (14) Pro fit/ lo ss b e fo re ta x 11 11 (4.3%) 1 14 15 11 15 (29.6%) 41 Pro fit/ lo ss a fte r ta x 9 5 90.4% (0) 12 14 9 14 (32.8%) 31 Re turn o n e q uity b e fo re ta x1 14.4% 15.2% (0.8 PP) 1.4% 19.2% 20.4% 14.4% 20.4% (6.0 PP) 14.6% Re turn o n e q uity a fte r ta x1 12.7% 6.7% – – 17.5% 18.8% 12.7% 18.8% (6.1 PP) 11.2% Ne t inte re st ma rg in1 3.05% 3.14% (0.09 PP) 3.14% 3.16% 3.47% 3.05% 3.47% (0.42 PP) 3.23% Co st/ inc o me ra tio 48.9% 58.0% (9.2 PP) 53.6% 47.9% 48.1% 48.9% 48.1% 0.8 PP 52.0% L

  • a n/ d e p o sit ra tio

76.3% 75.3% 1.0 PP 74.6% 77.4% 75.6% 76.3% 75.6% 0.7 PP 75.3% Pro visio ning ra tio 1 1.09% 0.37% 0.73 PP 3.65% 0.46% (0.30%) 1.09% (0.30%) 1.39 PP 1.06% NPE ra tio 4.0% 4.0% (0.0 PP) 3.6% 3.5% 3.6% 4.0% 3.6% 0.4 PP 4.0% NPE c o ve ra g e ra tio 78.6% 77.9% 0.6 PP 89.3% 81.7% 79.6% 78.6% 79.6% (1.1 PP) 77.9% To ta l a sse ts 2,485 2,469 0.7% 2,440 2,437 2,368 2,485 2,368 4.9% 2,469 RWA 2,040 2,014 1.3% 1,937 1,908 1,823 2,040 1,823 11.9% 2,014 Eq uity 304 292 4.2% 287 287 308 304 308 (1.1%) 292 L

  • a ns to c usto me rs

1,364 1,329 2.6% 1,329 1,351 1,309 1,364 1,309 4.2% 1,329

  • He re o f no n-fina nc ia l c o rpo ra tio ns %2

41.1% 40.1% 1.0 PP 40.9% 42.3% 42.4% 41.1% 42.4% (1.3 PP) 40.1%

  • He re o f ho use ho ld s %2

57.2% 58.1% (0.9 PP) 57.4% 56.1% 56.7% 57.2% 56.7% 0.5 PP 58.1%

  • He re o f FCY %

47.2% 48.2% (1.0 PP) 47.7% 47.3% 48.4% 47.2% 48.4% (1.2 PP) 48.2% De po sits fro m c usto me rs 1,929 1,897 1.7% 1,897 1,856 1,843 1,929 1,843 4.7% 1,897 Busine ss o utle ts 103 103 0.0% 103 103 102 103 102 1.0% 103 Numb e r o f e mplo ye e s 1,283 1,316 (2.5%) 1,349 1,376 1,341 1,283 1,341 (4.3%) 1,316 Numb e r o f c usto me rs (in mn) 0.4 0.4 0.5% 0.4 0.4 0.4 0.4 0.4 (0.0%) 0.4 In EUR mn

slide-52
SLIDE 52

Gro up I nve sto r Re la tio ns 52

Country Financials (SEE) – Bulgaria

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 29 29 (0.4%) 29 29 26 29 26 11.1% 114 Ne t fe e a nd c o mmissio n inc o me 13 13 (1.2%) 15 14 13 13 13 (1.1%) 55 Ne t tra d ing inc o me a nd fa ir va lue re sult 1 (99.0%) 1 1 1 (98.9%) 3 Othe r ne t o p e ra ting inc ome (0) (2) (92.0%) 2 1 1 (0) 1 – 2 Ope ra ting inc o me 42 42 0.7% 46 45 44 42 44 (3.8%) 176 Ge ne ra l a d ministra tive e xp e nse s (26) (27) (4.2%) (22) (22) (25) (26) (25) 4.2% (96) Ope ra ting re sult 16 14 10.1% 24 23 19 16 19 (14.6%) 80 Othe r re sult – – L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s (6) – (1) (4) (6) (4) 43.8% (5) Impa irme nt lo sse s o n fina nc ia l a sse ts (10) (7) 32.2% 1 6 (2) (10) (2) >500.0% (2) Pro fit/ lo ss b e fo re ta x 7 (97.6%) 25 28 13 13 (98.6%) 73 Pro fit/ lo ss a fte r ta x 7 (98.2%) 22 25 12 12 (99.0%) 66 Re turn o n e q uity b e fo re ta x1 0.2% 6.6% (6.4 PP) 23.1% 25.5% 10.9% 0.2% 10.9% (10.8 PP) 16.9% Re turn o n e q uity a fte r ta x1 0.1% 5.7% (5.6 PP) 21.1% 23.0% 9.9% 0.1% 9.9% (9.8 PP) 15.3% Ne t inte re st ma rg in1 2.64% 2.73% (0.09 PP) 2.84% 2.86% 2.67% 2.64% 2.67% (0.03 PP) 2.77% Co st/ inc o me ra tio 62.4% 65.6% (3.2 PP) 48.2% 48.1% 57.7% 62.4% 57.7% 4.8 PP 54.6% L

  • a n/ d e po sit ra tio

81.7% 81.7% 0.0 PP 83.9% 84.4% 85.6% 81.7% 85.6% (3.9 PP) 81.7% Pro visio ning ra tio 1 1.26% 0.97% 0.29 PP (0.11%) (0.86%) 0.23% 1.26% 0.23% 1.03 PP 0.07% NPE ra tio 1.7% 1.7% (0.0 PP) 1.8% 1.9% 2.0% 1.7% 2.0% (0.3 PP) 1.7% NPE c o ve ra g e ra tio 61.9% 66.8% (4.9 PP) 68.6% 69.3% 69.3% 61.9% 69.3% (7.4 PP) 66.8% To ta l a sse ts 4,692 4,626 1.4% 4,475 4,235 4,172 4,692 4,172 12.5% 4,626 RWA 2,642 2,550 3.6% 2,380 2,322 2,336 2,642 2,336 13.1% 2,550 Eq uity 462 467 (1.1%) 461 438 479 462 479 (3.5%) 467 L

  • a ns to c usto me rs

3,060 3,015 1.5% 2,935 2,781 2,717 3,060 2,717 12.6% 3,015

  • He re o f no n-fina nc ia l c o rpo ra tio ns %2

54.7% 55.5% (0.8 PP) 55.9% 55.8% 57.3% 54.7% 57.3% (2.7 PP) 55.5%

  • He re o f ho use ho ld s %2

44.4% 43.8% 0.6 PP 43.4% 43.4% 41.8% 44.4% 41.8% 2.6 PP 43.8%

  • He re o f FCY %

34.7% 36.3% (1.6 PP) 37.5% 37.6% 37.6% 34.7% 37.6% (2.9 PP) 36.3% De p o sits fro m c usto me rs 3,784 3,723 1.6% 3,535 3,337 3,221 3,784 3,221 17.5% 3,723 Busine ss o utle ts 148 148 0.0% 148 147 146 148 146 1.4% 148 Numb e r of e mp lo yee s 2,656 2,633 0.9% 2,641 2,622 2,606 2,656 2,606 1.9% 2,633 Numb e r of c usto me rs (in mn) 0.6 0.6 0.5% 0.6 0.6 0.6 0.6 0.6 0.0% 0.6 In EUR mn

slide-53
SLIDE 53

Gro up I nve sto r Re la tio ns 53

Country Financials (SEE) – Croatia

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019

3

Q2/2019

3

Q1/2019

3

1-3/2020 1-3/2019

3

y-o-y 1-12/2019 Ne t inte re st inc o me 30 31 (1.7%) 31 30 30 30 30 2.2% 122 Ne t fe e a nd c o mmissio n inc o me 17 20 (15.5%) 22 17 16 17 16 4.9% 75 Ne t tra d ing inc o me a nd fa ir va lue re sult (5) 2 – 1 1 2 (5) 2 – 6 Othe r ne t o p e ra ting inc ome 2 >500.0% (1) 2 2 295.3% 1 Ope ra ting inc o me 44 53 (16.2%) 53 52 48 44 48 (7.5%) 205 Ge ne ra l a d ministra tive e xp e nse s (30) (31) (3.2%) (29) (30) (30) (30) (30) 0.6% (120) Ope ra ting re sult 14 22 (34.6%) 24 21 18 14 18 (21.0%) 85 Othe r re sult (8) (13) (40.6%) (3) (3) (2) (8) (2) 300.3% (21) L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s (2) (0) >500.0% (0) (2) (2) (2) (21.4%) (2) Impa irme nt lo sse s o n fina nc ia l a sse ts (6) 1 – (7) 3 (6) 3 – (3) Pro fit/ lo ss b e fo re ta x (2) 10 – 14 19 16 (2) 16 – 59 Pro fit/ lo ss a fte r ta x (2) 20 – 11 14 13 (2) 13 – 58 Re turn o n e q uity b e fo re ta x1 – 6.1% – 8.6% 11.5% 10.4% – 10.4% – 9.3% Re turn o n e q uity a fte r ta x1 – 11.7% – 6.7% 8.7% 8.3% – 8.3% – 9.1% Ne t inte re st ma rg in1 2.68% 2.73% (0.05 PP) 2.84% 2.75% 2.70% 2.68% 2.70% (0.01 PP) 2.75% Co st/ inc o me ra tio 67.8% 58.7% 9.1 PP 54.5% 58.6% 62.3% 67.8% 62.3% 5.5 PP 58.4% L

  • a n/ d e po sit ra tio

73.3% 70.9% 2.4 PP 69.8% 67.9% 68.6% 73.3% 68.6% 4.7 PP 70.9% Pro visio ning ra tio 1 0.95% (0.23%) 1.18 PP 1.21% (0.06%) (0.44%) 0.95% (0.44%) 1.39 PP 0.12% NPE ra tio 3.2% 3.2% (0.1 PP) 3.6% 4.0% 4.5% 3.2% 4.5% (1.3 PP) 3.2% NPE c o ve ra g e ra tio 73.6% 72.9% 0.7 PP 73.2% 71.3% 65.0% 73.6% 65.0% 8.6 PP 72.9% To ta l a sse ts 4,871 4,959 (1.8%) 4,811 4,820 4,815 4,871 4,815 1.2% 4,959 RWA 2,707 2,637 2.7% 2,677 2,556 2,577 2,707 2,577 5.1% 2,637 Eq uity 656 680 (3.6%) 665 655 664 656 664 (1.2%) 680 L

  • a ns to c usto me rs

2,738 2,676 2.3% 2,509 2,442 2,397 2,738 2,397 14.3% 2,676

  • He re o f no n-fina nc ia l c o rpo ra tio ns %2

35.9% 34.2% 1.7 PP 35.3% 33.9% 36.5% 35.9% 36.5% (0.7 PP) 34.2%

  • He re o f ho use ho ld s %2

58.0% 59.0% (1.0 PP) 60.4% 60.2% 58.9% 58.0% 58.9% (1.0 PP) 59.0%

  • He re o f FCY %

50.9% 51.0% (0.1 PP) 50.6% 52.1% 49.3% 50.9% 49.3% 1.6 PP 51.0% De p o sits fro m c usto me rs 3,699 3,736 (1.0%) 3,754 3,654 3,602 3,699 3,602 2.7% 3,736 Busine ss o utle ts 75 76 (1.3%) 77 78 79 75 79 (5.1%) 76 Numb e r of e mp lo yee s 1,861 1,860 0.1% 1,852 1,861 1,926 1,861 1,926 (3.4%) 1,860 Numb e r of c usto me rs (in mn) 0.4 0.5 (15.9%) 0.5 0.5 0.5 0.4 0.5 (15.7%) 0.5 In EUR mn

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re 3) Pre vio us-ye a r fig ure s a da pte d due to c ha ng e d a llo c a tio n

slide-54
SLIDE 54

Gro up I nve sto r Re la tio ns 54

Country Financials (SEE) – Kosovo

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 12 11 1.9% 11 11 10 12 10 10.2% 44 Ne t fe e a nd c o mmissio n inc o me 2 3 (13.4%) 4 2 2 2 2 15.2% 10 Ne t tra d ing inc o me a nd fa ir va lue re sult (99.5%) (0) (0) (99.4%) Othe r ne t o pe ra ting inc o me 35.4% 46.7% 1 Ope ra ting inc o me 14 14 (2.3%) 15 13 13 14 13 10.5% 56 Ge ne ra l a dministra tive e xp e nse s (8) (8) (2.4%) (7) (7) (7) (8) (7) 6.3% (30) Ope ra ting re sult 6 7 (2.2%) 8 6 5 6 5 16.2% 26 Othe r re sult – – L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s – – Imp a irme nt lo sse s o n fina nc ia l a sse ts (3) (3) 19.7% (2) (0) (0) (3) (0) >500.0% (5) Pro fit/ lo ss b e fo re ta x 3 4 (17.6%) 6 5 5 3 5 (40.9%) 21 Pro fit/ lo ss a fte r ta x 3 3 (15.2%) 5 5 5 3 5 (41.3%) 18 Re turn o n e q uity b e fo re ta x1 9.8% 12.3% (2.5 PP) 21.0% 17.7% 16.5% 9.8% 16.5% (6.7 PP) 17.4% Re turn o n e q uity a fte r ta x1 8.7% 10.6% (1.9 PP) 18.7% 15.9% 14.7% 8.7% 14.7% (6.1 PP) 15.5% Ne t inte re st ma rg in1 4.78% 4.75% 0.03 PP 4.83% 4.92% 4.90% 4.78% 4.90% (0.12 PP) 4.85% Co st/ inc o me ra tio 54.8% 54.9% (0.1 PP) 48.5% 56.1% 57.0% 54.8% 57.0% (2.2 PP) 53.9% L

  • a n/ d e p o sit ra tio

86.1% 82.7% 3.4 PP 82.1% 88.2% 86.9% 86.1% 86.9% (0.8 PP) 82.7% Pro visio ning ra tio 1 1.80% 1.57% 0.23 PP 1.04% 0.20% 0.11% 1.80% 0.11% 1.69 PP 0.75% NPE ra tio 2.4% 2.0% 0.4 PP 1.6% 2.3% 2.3% 2.4% 2.3% 0.1 PP 2.0% NPE c o ve ra g e ra tio 66.6% 68.0% (1.4 PP) 67.9% 79.3% 81.8% 66.6% 81.8% (15.2 PP) 68.0% To ta l a sse ts 1,060 1,062 (0.1%) 1,024 988 956 1,060 956 10.9% 1,062 RWA 742 746 (0.7%) 713 699 667 742 667 11.1% 746 Eq uity 132 129 2.0% 126 120 134 132 134 (2.0%) 129 L

  • a ns to c usto me rs

725 710 2.1% 672 676 648 725 648 11.9% 710

  • He re o f no n-fina nc ia l c o rpo ra tio ns %2

45.5% 45.6% (0.1 PP) 45.0% 46.3% 47.3% 45.5% 47.3% (1.8 PP) 45.6%

  • He re o f ho use ho ld s %2

54.5% 54.4% 0.1 PP 55.0% 53.7% 52.7% 54.5% 52.7% 1.8 PP 54.4%

  • He re o f FCY %

0.0% 0.0% 0.0 PP 0.0% 0.0% 0.0% 0.0% 0.0% 0.0 PP 0.0% De p o sits fro m c usto me rs 857 861 (0.5%) 825 767 749 857 749 14.5% 861 Busine ss o utle ts 47 47 0.0% 48 48 48 47 48 (2.1%) 47 Numb e r o f e mplo ye e s 854 862 (0.9%) 855 856 830 854 830 2.9% 862 Numb e r o f c usto me rs (in mn) 0.3 0.3 0.6% 0.3 0.2 0.3 0.3 0.3 6.0% 0.3 In EUR mn

slide-55
SLIDE 55

Gro up I nve sto r Re la tio ns 55

Country Financials (SEE) – Romania

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 96 96 (0.3%) 96 92 90 96 90 6.8% 374 Ne t fe e a nd c o mmissio n inc o me 39 40 (1.9%) 44 44 40 39 40 (3.3%) 168 Ne t tra ding inc o me a nd fa ir va lue re sult 3 10 (73.3%) 4 4 3 >500.0% 18 Othe r ne t o p e ra ting inc o me (2) 22 – (12) (13) (2) – (3) Ope ra ting inc o me 136 168 (19.2%) 132 129 131 136 131 4.0% 560 Ge ne ra l a dministra tive e xpe nse s (72) (74) (3.8%) (70) (68) (76) (72) (76) (5.8%) (288) Ope ra ting re sult 64 94 (31.4%) 62 61 55 64 55 17.5% 271 Othe r re sult (4) (5) (33.7%) (12) 1 (3) (4) (3) 41.3% (19) L e vie s a nd spe c ia l g o ve rnme nta l me a sure s (7) (10) (34.1%) (0) (0) (4) (7) (4) 66.8% (14) Impa irme nt lo sse s o n fina nc ia l a sse ts (19) (10) 98.5% (5) (21) (4) (19) (4) 412.8% (39) Pro fit/ lo ss b e fo re ta x 35 69 (48.9%) 45 41 45 35 45 (21.1%) 200 Pro fit/ lo ss a fte r ta x 30 57 (47.8%) 33 34 37 30 37 (19.6%) 161 Re turn o n e q uity b e fo re ta x1 13.9% 28.9% (15.0 PP) 20.9% 18.5% 19.6% 13.9% 19.6% (5.7 PP) 23.2% Re turn o n e q uity a fte r ta x1 11.7% 23.8% (12.1 PP) 15.3% 15.7% 16.1% 11.7% 16.1% (4.5 PP) 18.7% Ne t inte re st ma rg in1 4.37% 4.65% (0.28 PP) 4.63% 4.47% 4.36% 4.37% 4.36% 0.01 PP 4.52% Co st/ inc o me ra tio 52.7% 44.3% 8.4 PP 52.9% 52.8% 58.1% 52.7% 58.1% (5.5 PP) 51.5% L

  • a n/ d e p o sit ra tio

68.8% 76.4% (7.6 PP) 77.4% 77.7% 77.4% 68.8% 77.4% (8.6 PP) 76.4% Pro visio ning ra tio 1 1.29% 0.65% 0.64 PP 0.35% 1.47% 0.27% 1.29% 0.27% 1.02 PP 0.68% NPE ra tio 2.7% 3.1% (0.4 PP) 3.4% 3.5% 3.5% 2.7% 3.5% (0.8 PP) 3.1% NPE c o ve ra g e ra tio 67.1% 65.5% 1.5 PP 55.4% 48.2% 50.9% 67.1% 50.9% 16.1 PP 65.5% To ta l a sse ts 10,125 9,246 9.5% 9,218 8,762 8,904 10,125 8,904 13.7% 9,246 RWA 4,994 4,756 5.0% 4,918 4,743 4,977 4,994 4,977 0.4% 4,756 Eq uity 1,017 1,020 (0.2%) 920 889 943 1,017 943 7.9% 1,020 L

  • a ns to c usto me rs

5,930 5,838 1.6% 5,957 5,691 5,541 5,930 5,541 7.0% 5,838

  • He re o f no n-fina nc ia l c o rpo ra tio ns %2

43.3% 43.8% (0.5 PP) 43.6% 43.6% 44.5% 43.3% 44.5% (1.2 PP) 43.8%

  • He re o f ho use ho lds %2

52.0% 53.1% (1.1 PP) 51.0% 51.7% 51.8% 52.0% 51.8% 0.2 PP 53.1%

  • He re o f FCY %

32.5% 32.7% (0.2 PP) 34.5% 32.8% 34.1% 32.5% 34.1% (1.6 PP) 32.7% De po sits fro m c usto me rs 8,430 7,591 11.1% 7,466 7,179 7,105 8,430 7,105 18.6% 7,591 Busine ss o utle ts 354 354 0.0% 369 378 422 354 422 (16.1%) 354 Numb e r o f e mplo ye e s 5,011 4,987 0.5% 4,971 5,008 5,097 5,011 5,097 (1.7%) 4,987 Numb e r o f c usto me rs (in mn) 2.3 2.3 (1.0%) 2.3 2.2 2.3 2.3 2.3 (0.4%) 2.3 In EUR mn

slide-56
SLIDE 56

Gro up I nve sto r Re la tio ns 56

Country Financials (SEE) – Serbia

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 21 22 (3.7%) 22 22 22 21 22 (0.9%) 88 Ne t fe e a nd c o mmissio n inc o me 12 13 (3.3%) 13 13 11 12 11 11.0% 51 Ne t tra d ing inc o me a nd fa ir va lue re sult 2 2 (16.7%) 2 3 1 2 1 13.0% 8 Othe r ne t o p e ra ting inc ome 2 (1) – 2 2 2 2 (2.5%) 3 Ope ra ting inc o me 37 36 3.1% 39 38 36 37 36 3.7% 149 Ge ne ra l a d ministra tive e xp e nse s (19) (23) (18.2%) (21) (20) (19) (19) (19) (0.0%) (83) Ope ra ting re sult 18 13 41.6% 19 18 17 18 17 8.0% 66 Othe r re sult (37.4%) (44.6%) L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s (0) – (3) – (3) Impa irme nt lo sse s o n fina nc ia l a sse ts (3) (1) 397.5% (4) 2 (3) 2 – (3) Pro fit/ lo ss b e fo re ta x 15 12 23.0% 14 15 19 15 19 (19.6%) 60 Pro fit/ lo ss a fte r ta x 13 11 25.1% 13 13 16 13 16 (19.3%) 53 Re turn o n e q uity b e fo re ta x1 11.4% 9.5% 1.9 PP 11.8% 12.0% 14.4% 11.4% 14.4% (3.0 PP) 12.2% Re turn o n e q uity a fte r ta x1 10.1% 8.3% 1.8 PP 10.5% 10.3% 12.7% 10.1% 12.7% (2.6 PP) 10.7% Ne t inte re st ma rg in1 3.31% 3.62% (0.31 PP) 3.71% 3.88% 3.88% 3.31% 3.88% (0.58 PP) 3.76% Co st/ inc o me ra tio 51.1% 64.4% (13.3 PP) 52.8% 52.5% 53.0% 51.1% 53.0% (1.9 PP) 55.6% L

  • a n/ d e po sit ra tio

73.4% 74.2% (0.8 PP) 73.8% 72.6% 73.6% 73.4% 73.6% (0.2 PP) 74.2% Pro visio ning ra tio 1 0.77% 0.17% 0.61 PP 1.21% (0.11%) (0.52%) 0.77% (0.52%) 1.29 PP 0.20% NPE ra tio 1.8% 1.9% (0.1 PP) 1.9% 2.1% 2.2% 1.8% 2.2% (0.4 PP) 1.9% NPE c o ve ra g e ra tio 71.7% 72.0% (0.3 PP) 75.3% 75.5% 73.1% 71.7% 73.1% (1.5 PP) 72.0% To ta l a sse ts 2,977 2,789 6.7% 2,758 2,609 2,522 2,977 2,522 18.1% 2,789 RWA 2,060 1,854 11.1% 1,787 1,715 1,905 2,060 1,905 8.1% 1,854 Eq uity 540 523 3.2% 511 496 538 540 538 0.3% 523 L

  • a ns to c usto me rs

1,668 1,567 6.4% 1,513 1,398 1,364 1,668 1,364 22.3% 1,567

  • He re o f no n-fina nc ia l c o rpo ra tio ns %2

66.4% 64.7% 1.7 PP 64.4% 62.3% 62.0% 66.4% 62.0% 4.4 PP 64.7%

  • He re o f ho use ho ld s %2

33.0% 34.7% (1.7 PP) 34.5% 36.6% 37.2% 33.0% 37.2% (4.3 PP) 34.7%

  • He re o f FCY %

70.3% 70.8% (0.5 PP) 71.9% 70.3% 55.4% 70.3% 55.4% 14.9 PP 70.8% De p o sits fro m c usto me rs 2,330 2,166 7.6% 2,102 1,979 1,920 2,330 1,920 21.4% 2,166 Busine ss o utle ts 88 88 0.0% 88 88 88 88 88 0.0% 88 Numb e r of e mp lo yee s 1,563 1,581 (1.1%) 1,582 1,571 1,547 1,563 1,547 1.0% 1,581 Numb e r of c usto me rs (in mn) 0.8 0.8 (0.3%) 0.8 0.8 0.8 0.8 0.8 3.4% 0.8 In EUR mn

slide-57
SLIDE 57

Gro up I nve sto r Re la tio ns 57

Country Financials (EE) – Belarus

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 25 27 (8.9%) 28 25 23 25 23 5.2% 103 Ne t fe e a nd c o mmissio n inc o me 15 15 4.0% 16 14 12 15 12 23.8% 57 Ne t tra d ing inc o me a nd fa ir va lue re sult 8 2 355.9% 1 1 8 1 >500.0% 3 Othe r ne t o pe ra ting inc o me (1) (3) (85.0%) (1) (1) (1) (1) (1) (47.8%) (6) Ope ra ting inc o me 47 40 17.4% 43 39 35 47 35 32.3% 157 Ge ne ra l a dministra tive e xp e nse s (18) (20) (9.1%) (19) (18) (17) (18) (17) 6.8% (74) Ope ra ting re sult 29 20 44.3% 24 21 18 29 18 55.9% 83 Othe r re sult (0) – (0) (0) (0) (0) – (0) L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s – – Imp a irme nt lo sse s o n fina nc ia l a sse ts (7) (1) >500.0% 1 (1) (7) – (0) Pro fit/ lo ss b e fo re ta x 22 19 16.7% 25 20 19 22 19 17.1% 82 Pro fit/ lo ss a fte r ta x 16 13 22.7% 19 15 14 16 14 19.4% 61 Re turn o n e q uity b e fo re ta x1 23.2% 19.3% 3.9 PP 26.8% 22.0% 21.3% 23.2% 21.3% 1.8 PP 23.1% Re turn o n e q uity a fte r ta x1 17.4% 13.8% 3.7 PP 20.3% 16.1% 15.8% 17.4% 15.8% 1.7 PP 17.1% Ne t inte re st ma rg in1 5.08% 5.63% (0.55 PP) 5.93% 5.68% 5.57% 5.08% 5.57% (0.49 PP) 5.74% Co st/ inc o me ra tio 38.9% 50.3% (11.4 PP) 43.7% 46.5% 48.2% 38.9% 48.2% (9.3 PP) 47.1% L

  • a n/ d e p o sit ra tio

81.7% 85.8% (4.1 PP) 83.4% 91.7% 88.4% 81.7% 88.4% (6.8 PP) 85.8% Pro visio ning ra tio 1 2.21% 0.35% 1.85 PP (0.36%) 0.18% (0.49%) 2.21% (0.49%) 2.70 PP (0.07%) NPE ra tio 1.5% 1.6% (0.0 PP) 1.9% 2.0% 2.3% 1.5% 2.3% (0.8 PP) 1.6% NPE c o ve ra g e ra tio 83.7% 83.2% 0.5 PP 80.2% 81.2% 84.0% 83.7% 84.0% (0.3 PP) 83.2% To ta l a sse ts 2,138 2,088 2.4% 2,133 1,986 1,933 2,138 1,933 10.6% 2,088 RWA 1,595 1,749 (8.8%) 1,774 1,734 1,635 1,595 1,635 (2.5%) 1,749 Eq uity 346 394 (12.1%) 398 390 365 346 365 (5.1%) 394 L

  • a ns to c usto me rs

1,258 1,274 (1.2%) 1,251 1,218 1,142 1,258 1,142 10.2% 1,274

  • He re o f no n-fina nc ia l c o rpo ra tio ns %2

72.3% 70.0% 2.2 PP 70.0% 74.0% 75.2% 72.3% 75.2% (2.9 PP) 70.0%

  • He re o f ho use ho ld s %2

27.7% 30.0% (2.2 PP) 30.0% 26.0% 24.8% 27.7% 24.8% 2.9 PP 30.0%

  • He re o f FCY %

50.0% 46.9% 3.1 PP 46.0% 49.4% 50.2% 50.0% 50.2% (0.3 PP) 46.9% De po sits fro m c usto me rs 1,632 1,504 8.5% 1,523 1,415 1,354 1,632 1,354 20.5% 1,504 Busine ss o utle ts 87 86 1.2% 87 87 87 87 87 0.0% 86 Numb e r o f e mplo ye e s 1,738 1,746 (0.5%) 1,764 1,768 1,792 1,738 1,792 (3.0%) 1,746 Numb e r o f c usto me rs (in mn) 0.8 0.8 (4.7%) 0.8 0.8 0.8 0.8 0.8 0.2% 0.8 In EUR mn

slide-58
SLIDE 58

Gro up I nve sto r Re la tio ns 58

Country Financials (EE) – Russia

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 207 218 (5.4%) 205 190 176 207 176 17.5% 789 Ne t fe e a nd c o mmissio n inc o me 91 121 (24.8%) 106 89 78 91 78 17.5% 394 Ne t tra d ing inc o me a nd fa ir va lue re sult 22 (10) – 4 12 10 22 10 125.0% 15 Othe r ne t o pe ra ting inc o me (4) 9 – (9) 1 2 (4) 2 – 2 Op e ra ting inc o me 316 338 (6.5%) 306 293 265 316 265 19.5% 1,202 Ge ne ra l a dministra tive e xpe nse s (114) (140) (18.7%) (118) (115) (101) (114) (101) 13.1% (474) Op e ra ting re sult 202 198 2.2% 188 178 164 202 164 23.3% 728 Othe r re sult (1) (13) (94.3%) (3) (0) (0) (1) (0) 330.7% (17) L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s – – Imp a irme nt lo sse s o n fina nc ia l a sse ts (17) (32) (46.7%) (18) (14) (4) (17) (4) 323.7% (68) Pro fit/ lo ss b e fo re ta x 185 153 20.7% 166 163 160 185 160 15.5% 643 Pro fit/ lo ss a fte r ta x 145 114 27.6% 130 128 126 145 126 15.8% 498 Re turn o n e q uity b e fo re ta x1 31.3% 25.9% 5.4 PP 31.1% 33.0% 33.7% 31.3% 33.7% (2.4 PP) 32.7% Re turn o n e q uity a fte r ta x1 24.7% 19.3% 5.4 PP 24.3% 25.9% 26.5% 24.7% 26.5% (1.8 PP) 25.3% Ne t inte re st ma rg in1 4.96% 5.34% (0.39 PP) 5.10% 5.06% 4.96% 4.96% 4.96% 0.00 PP 5.11% Co st/ inc o me ra tio 36.0% 41.4% (5.4 PP) 38.6% 39.4% 38.0% 36.0% 38.0% (2.0 PP) 39.4% L

  • a n/ de p o sit ra tio

77.4% 85.4% (8.0 PP) 90.7% 85.2% 86.4% 77.4% 86.4% (9.0 PP) 85.4% Pro visio ning ra tio 1 0.61% 1.16% (0.55 PP) 0.69% 0.55% 0.19% 0.61% 0.19% 0.43 PP 0.67% NPE ra tio 1.8% 1.5% 0.2 PP 1.7% 1.9% 1.9% 1.8% 1.9% (0.1 PP) 1.5% NPE c o ve ra g e ra tio 50.1% 55.1% (5.0 PP) 50.5% 51.9% 51.2% 50.1% 51.2% (1.1 PP) 55.1% To ta l a sse ts 16,771 18,178 (7.7%) 16,502 16,434 15,058 16,771 15,058 11.4% 18,178 RWA 9,172 10,266 (10.7%) 10,164 9,804 9,048 9,172 9,048 1.4% 10,266 Eq uity 2,175 2,496 (12.8%) 2,350 2,193 2,027 2,175 2,027 7.3% 2,496 L

  • a ns to c usto me rs

9,916 11,344 (12.6%) 10,926 10,454 9,908 9,916 9,908 0.1% 11,344

  • He re o f no n-fina nc ia l c o rp o ra tio ns %2

61.7% 59.1% 2.6 PP 60.0% 60.2% 60.8% 61.7% 60.8% 0.9 PP 59.1%

  • He re o f ho use ho ld s %2

36.4% 37.9% (1.5 PP) 37.5% 37.4% 36.3% 36.4% 36.3% 0.0 PP 37.9%

  • He re o f FCY %

23.4% 18.1% 5.2 PP 19.9% 20.4% 22.3% 23.4% 22.3% 1.1 PP 18.1% De po sits fro m c usto me rs 13,049 13,696 (4.7%) 12,184 12,405 11,656 13,049 11,656 12.0% 13,696 Busine ss o utle ts 153 154 (0.6%) 188 185 184 153 184 (16.8%) 154 Numb e r o f e mp lo ye e s 8,906 8,819 1.0% 9,178 9,083 9,131 8,906 9,131 (2.5%) 8,819 Numb e r o f c usto me rs (in mn) 3.5 3.3 4.1% 3.3 3.2 3.2 3.5 3.2 9.3% 3.3 In EUR mn

slide-59
SLIDE 59

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re

Gro up I nve sto r Re la tio ns 59

Country Financials (EE) – Ukraine

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019 Q2/2019 Q1/2019 1-3/2020 1-3/2019 y-o-y 1-12/2019 Ne t inte re st inc o me 67 68 (1.6%) 65 61 57 67 57 18.2% 250 Ne t fe e a nd c o mmissio n inc o me 22 29 (23.0%) 31 24 22 22 22 1.8% 106 Ne t tra d ing inc o me a nd fa ir va lue re sult 1 5 (89.1%) 4 3 2 1 2 (78.4%) 14 Othe r ne t o p e ra ting inc o me 1 5 (71.5%) 1 1 1 1 1 (2.9%) 8 Ope ra ting inc o me 91 106 (14.3%) 100 89 82 91 82 10.7% 378 Ge ne ra l a d ministra tive e xpe nse s (42) (50) (16.4%) (44) (40) (38) (42) (38) 10.8% (173) Op e ra ting re sult 49 56 (12.5%) 56 49 44 49 44 10.6% 205 Othe r re sult (1) (1) (15.6%) (0) 1 1 (1) 1 – L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s – – Imp a irme nt lo sse s o n fina nc ia l a sse ts (2) 7 – (3) 5 1 (2) 1 – 10 Pro fit/ lo ss b e fo re ta x 46 61 (25.6%) 53 55 46 46 46 (0.2%) 215 Pro fit/ lo ss a fte r ta x 38 50 (25.1%) 44 45 38 38 38 (0.3%) 177 Re turn o n e q uity b e fo re ta x1 37.3% 51.1% (13.8 PP) 54.9% 58.8% 45.7% 37.3% 45.7% (8.4 PP) 57.8% Re turn o n e q uity a fte r ta x1 30.8% 41.9% (11.1 PP) 45.0% 48.3% 37.8% 30.8% 37.8% (7.0 PP) 47.5% Ne t inte re st ma rg in1 9.75% 10.38% (0.64 PP) 10.81% 11.25% 11.04% 9.75% 11.04% (1.29 PP) 10.83% Co st/ inc o me ra tio 46.3% 47.4% (1.1 PP) 44.1% 45.3% 46.2% 46.3% 46.2% 0.1 PP 45.8% L

  • a n/ d e p o sit ra tio

66.0% 72.8% (6.8 PP) 73.5% 78.8% 85.7% 66.0% 85.7% (19.6 PP) 72.8% Pro visio ning ra tio 1 0.56% (2.03%) 2.59 PP 1.15% (1.43%) (0.15%) 0.56% (0.15%) 0.71 PP (0.64%) NPE ra tio 4.2% 5.2% (0.9 PP) 6.4% 6.6% 8.7% 4.2% 8.7% (4.4 PP) 5.2% NPE c o ve ra g e ra tio 61.5% 63.9% (2.4 PP) 66.2% 65.8% 69.7% 61.5% 69.7% (8.2 PP) 63.9% To ta l a sse ts 3,080 3,139 (1.9%) 2,928 2,579 2,340 3,080 2,340 31.6% 3,139 RWA 2,722 3,039 (10.4%) 2,964 2,466 2,395 2,722 2,395 13.7% 3,039 Eq uity 449 523 (14.1%) 479 384 445 449 445 0.9% 523 L

  • a ns to c usto me rs

1,581 1,848 (14.4%) 1,706 1,590 1,516 1,581 1,516 4.3% 1,848

  • He re o f no n-fina nc ia l c o rp o ra tio ns %2

82.0% 80.6% 1.4 PP 83.1% 83.8% 84.8% 82.0% 84.8% (2.8 PP) 80.6%

  • He re o f ho use ho lds %2

17.4% 16.4% 1.0 PP 16.3% 14.2% 13.6% 17.4% 13.6% 3.7 PP 16.4%

  • He re o f FCY %

28.1% 26.7% 1.4 PP 23.8% 23.4% 25.8% 28.1% 25.8% 2.3 PP 26.7% De p o sits fro m c usto me rs 2,425 2,512 (3.5%) 2,359 2,024 1,787 2,425 1,787 35.7% 2,512 Busine ss o utle ts 453 492 (7.9%) 493 499 499 453 499 (9.2%) 492 Numb e r o f e mplo ye e s 7,351 7,791 (5.6%) 7,795 7,810 7,895 7,351 7,895 (6.9%) 7,791 Numb e r o f c usto me rs (in mn) 2.5 2.5 (0.2%) 2.5 2.5 2.5 2.5 2.5 0.6% 2.5 In EUR mn

slide-60
SLIDE 60

Gro up I nve sto r Re la tio ns 60

Group Corporates & Markets

No te : All da ta , e xc e pt P/ L , a re da te d to the e nd o f the pe rio d 1) Annua lize d 2) Ge ne ra l g o ve rnme nts a nd o the r fina nc ia l c o rpo ra tio ns a s re ma ining sha re 3) Pre vio us-ye a r fig ure s a da pte d due to c ha ng e d a llo c a tio n

14 Ma y 2020

Q1/2020 Q4/2019 q-o-q Q3/2019

3

Q2/2019

3

Q1/2019

3

1-3/2020 1-3/2019

3

y-o-y 1-12/2019 Ne t inte re st inc o me 151 143 5.9% 160 149 146 151 146 3.3% 598 Ne t fe e a nd c o mmissio n inc o me 104 118 (11.5%) 97 92 88 104 88 17.9% 394 Ne t tra ding inc o me a nd fa ir va lue re sult (13) 20 – 15 16 (16) (13) (16) (22.5%) 35 Othe r ne t o p e ra ting inc o me 27 45 (39.9%) 26 34 25 27 25 6.5% 130 Op e ra ting inc o me 272 327 (16.8%) 299 305 244 272 244 11.6% 1,176 Ge ne ra l a d ministra tive e xp e nse s (170) (195) (12.7%) (162) (177) (166) (170) (166) 2.4% (700) Ope ra ting re sult 102 133 (22.9%) 137 128 78 102 78 31.4% 476 Othe r re sult (1) (32) (96.1%) (2) 6 (3) (1) (3) (54.7%) (31) L e vie s a nd sp e c ia l g o ve rnme nta l me a sure s (7) (5) 36.6% (5) (5) (6) (7) (6) 23.9% (21) Impa irme nt lo sse s o n fina nc ia l a sse ts (25) (38) (34.8%) (5) (20) (1) (25) (1) >500.0% (64) Pro fit/ lo ss b e fo re ta x 69 57 20.7% 126 109 69 69 69 0.6% 361 Pro fit/ lo ss a fte r ta x 54 47 16.5% 96 85 55 54 55 (2.2%) 283 Re turn o n e q uity b e fo re ta x1 8.5% 7.8% 0.7 PP 16.6% 14.9% 10.0% 8.5% 10.0% (1.5 PP) 12.5% Re turn o n e q uity a fte r ta x1 6.7% 6.4% 0.3 PP 12.6% 11.7% 8.1% 6.7% 8.1% (1.4 PP) 9.8% Ne t inte re st ma rg in1 1.17% 1.10% 0.06 PP 1.24% 1.23% 1.33% 1.17% 1.33% (0.16 PP) 1.23% Co st/ inc o me ra tio 62.5% 59.5% 3.0 PP 54.1% 58.0% 68.1% 62.5% 68.1% (5.6 PP) 59.5% L

  • a n/ d e p o sit ra tio

151.5% 147.6% 3.9 PP 163.6% 164.0% 145.8% 151.5% 145.8% 5.7 PP 147.6% Pro visio ning ra tio 1 0.32% 0.47% (0.15 PP) 0.09% 0.29% 0.01% 0.32% 0.01% 0.31 PP 0.22% NPE ra tio 1.7% 1.7% 0.0 PP 1.9% 1.9% 2.3% 1.7% 2.3% (0.6 PP) 1.7% NPE c o ve ra g e ra tio 58.6% 55.9% 2.7 PP 55.4% 55.9% 53.3% 58.6% 53.3% 5.3 PP 55.9% To ta l a sse ts 56,228 53,706 4.7% 55,974 53,454 49,391 56,228 49,391 13.8% 53,706 RWA 26,215 24,581 6.6% 24,267 23,037 22,480 26,215 22,480 16.6% 24,581 Eq uity 3,413 2,809 21.5% 3,049 3,029 2,819 3,413 2,819 21.1% 2,809 L

  • a ns to c usto me rs

31,766 29,720 6.9% 30,829 28,841 28,259 31,766 28,259 12.4% 29,720

  • He re o f no n-fina nc ia l c o rp o ra tio ns %2

58.4% 56.6% 1.9 PP 56.6% 61.4% 60.3% 58.4% 60.3% (1.9 PP) 56.6%

  • He re o f ho use ho ld s %2

16.5% 17.7% (1.2 PP) 16.9% 17.9% 18.0% 16.5% 18.0% (1.5 PP) 17.7%

  • He re o f FCY %

20.3% 23.3% (3.1 PP) 26.3% 22.5% 21.1% 20.3% 21.1% (0.8 PP) 23.3% De po sits fro m c usto me rs 29,054 27,601 5.3% 26,472 23,466 26,955 29,054 26,955 7.8% 27,601 Busine ss o utle ts 22 23 (4.3%) 23 23 24 22 24 (8.3%) 23 Numb e r o f e mplo ye e s 2,995 2,908 3.0% 2,894 2,877 2,843 2,995 2,843 5.3% 2,908 Numb e r o f c usto me rs (in mn) 2.0 2.0 (0.7%) 2.0 2.0 2.0 2.0 2.0 (1.3%) 2.0 In EUR mn

slide-61
SLIDE 61

Gro up I nve sto r Re la tio ns 61

Sustainable Ratings and Industry Awards

14 Ma y 2020

“C+” le ve l a nd prime sta tus in susta ina b ility ra ting b y I SS E SG (June 2019) Ove ra ll E SG sc o re 77 29th o ut o f 379 (De c e mb e r 2019) 2019 le a de rship list:

  • Be st Austria n fina nc ia l se c to r

c o mpa ny (5th c o nse c utive ye a r)

  • Supplie r e ng a g e me nt le a de rb o a rd

I nc lude d sinc e 2015 in the F T SE 4Go o d I nde x Se rie s, whic h is de sig ne d to me a sure the pe rfo rma nc e o f c o mpa nie s tha t ha ve e ffe c tive E SG pra c tic e s

Global Finance 2020 – Best Bank in

  • Ce ntra l a nd E

a ste rn E uro pe

  • Cro a tia
  • Ukra ine

The Banker – Bank of the Year 2019 in

  • Ce ntra l & E

a ste rn E uro pe

  • Bulg a ria
  • Bo snia a nd He rze g o vina
  • Ukra ine

EMEA Finance 2020

  • Be st Ba nk in CE

E & CI S

  • Be st Ba nk in Austria , Be la rus, Bo snia a nd

He rze g o vina , Bulg a ria , Cro a tia , Hung a ry, K

  • so vo , Ro ma nia , Se rb ia , Slo va kia a nd

Ukra ine

  • Be st fo re ig n b a nk in Alb a nia a nd Russia
  • Be st inve stme nt b a nk in Austria , Be la rus,

Cze c h Re pub lic a nd Ro ma nia

  • Be st priva te b a nk in Bulg a ria , Slo va kia ,

Cze c h Re pub lic a nd Hung a ry

  • Be st a sse t ma na g e r in Austria (RCM)
slide-62
SLIDE 62

Ra iffe ise nla nde sb a nk NÖ-Wie n 22.6% Ra iffe ise n L a nde sb a nk Ste ie rma rk 10.0% Ra iffe ise nla nde sb a nk Ob e rö ste rre ic h 9.5% Ra iffe ise n-L a nde sb a nk T iro l 3.7% Ra iffe ise nve rb a nd Sa lzb urg 3.6% Ra iffe ise nla nde sb a nk K ä rnte n 3.5% Ra iffe ise nla nde sb a nk Burg e nla nd 3.0% Ra iffe ise nla nde sb a nk Vo ra rlb e rg 2.9%

TOTAL regional Raiffeisen banks 58.8%

Gro up I nve sto r Re la tio ns 62

Shareholder Information Overview

Moody’s Standard & Poor’s Long term

A3 A-

Outlook

Sta b le Ne g a tive

Covered bonds

Aa 1

Short term

P-2 A-2

Subordinated (Tier 2)

Ba a 3 BBB

Additional Tier 1

Ba 3(hyb ) BB+

Junior Subordinated (Legacy T1)

Ba 3(hyb ) BB+

Shareholder Structure1

Vie nna Sto c k E xc ha ng e : RBI Blo o mb e rg : RBI AV Re ute rs: RBI V.VI

General Information

  • L

iste d sinc e 25 April 2005 o n the Vie nna Sto c k E xc ha ng e Prime Ma rke t

  • I

ndic e s: AT X, AT X Prime , AT X five , MSCI Sta nda rd I nde x E uro pe , E URO ST OXX Ba nks

  • 328,939,621 o rdina ry sha re s issue d
  • I

SI N: AT 0000606306

  • T

ra ding Symb o ls:

1) Ba se d o n sha re s issue d (ple a se no te tha t displa ye d va lue s a re ro unde d)

Re g io na l Ra iffe ise n b a nks ~58,8% RBI fre e flo a t ~41,2%

14 Ma y 2020

slide-63
SLIDE 63

Gro up I nve sto r Re la tio ns Ra iffe ise n Ba nk I nte rna tio na l AG Am Sta dtpa rk 9 1030 Vie nna Austria +43 1 71 707 2089 ir@ rb inte rna tio na l.c o m www.rb inte rna tio na l.c o m

Gro up I nve sto r Re la tio ns 63

Contact and Financial Calendar

Financial Calendar Contact Details

1) Quie t Pe rio d: pe rio d b e fo re the pub lic a tio n o f the q ua rte rly fina nc ia l sta te me nts. During the se pe rio ds we do no t ho ld inve sto r o r a na lyst me e ting s * T he po stpo ne me nt o f the Annua l Ge ne ra l Me e ting was a lso re fe re nc e d in the a d ho c a nno unc e me nt o n April 8 2020

28 July 2020 Sta rt o f Quie t Pe rio d 1 11 Aug ust 2020 Se mi-Annua l Re po rt, Co nfe re nc e Ca ll 9 Oc to b e r 2020* Re c o rd Da te Annua l Ge ne ra l Me e ting 20 Oc to b e r 2020* Annua l Ge ne ra l Me e ting 28 Oc to b e r 2020* E x-Divide nd Da te 29 Oc to b e r 2020* Re c o rd Da te Divide nds 29 Oc to b e r 2020 Sta rt o f Quie t Pe rio d 1 30 Oc to b e r 2020* Divide nd Pa yme nt Da te 12 No ve mb e r 2020 T hird Qua rte r Re po rt, Co nfe re nc e Ca ll

14 Ma y 2020