Public Information Centre Flynn Scott Manager of Regulatory - - PowerPoint PPT Presentation

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Public Information Centre Flynn Scott Manager of Regulatory - - PowerPoint PPT Presentation

Mobile Business Licensing Public Information Centre Flynn Scott Manager of Regulatory Services Legislative Services November 28, 2019 1 What is a Mobile B usiness? A business that provides goods and/or services to the public from a


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Mobile Business Licensing Public Information Centre

Flynn Scott Manager of Regulatory Services Legislative Services November 28, 2019

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What is a “Mobile Business”?

  • A business that provides goods and/or

services to the public from a vehicle or apparatus that is designed to be mobile, including but not limited to, a cart or concession stand.

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What is a “Mobile Business”?

  • A mobile business does not include:

(a) a stall at a farmer’s market; (b) a business which uses a motor vehicle only as a means to physically transport its goods and/or services to a customer or to obtain goods from a suppler; and (c) any other form of business that is restricted from regulation by a municipality under the Municipal Act.

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Mobile Business Classifications

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Overview

  • Background
  • Purpose
  • Transportation Network Companies (TNCs)
  • Taxicabs
  • Tow Trucks
  • Other Classifications
  • Conclusion

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Background

  • On March 25, 2019, Regulatory Review

workshop completed to identify by-laws/ timelines for review of regulatory areas

  • Transportation Network Companies

(TNCs) (i.e., Uber, Lyft), Taxicabs, and Tow Trucks all identified in project plan

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Purpose of Today’s Public Information Centre

  • To provide info on TNCs, taxicabs, tow trucks,

and other mobile businesses

  • To discuss a fair, consistent approach
  • To recognize different business models
  • To consider regulation and deregulation

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Time to use the survey equipment!

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Question: Do you live in Newmarket?

  • A. Yes
  • B. No

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Question: Which best describes you?

  • A. I am associated with the

Taxi Industry

  • B. I am associated with Uber,

Lyft, or a private transportation network company

  • C. I am a member of the public
  • D. I am associated with

another type of mobile business

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Question: If you are associated with another classification, which best describes you?

  • A. Limousine Services
  • B. Driving School Instructor
  • C. Refreshment Vehicles
  • D. Tow Trucks
  • E. Other
  • F. Not Applicable

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Question: Which type of ride service do you prefer?

  • A. Public transit
  • B. Uber/Lyft/Other
  • C. Taxicab
  • D. Friends or someone I

know and trust

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Question: Do you, or someone you live with or support, require accessible transportation services?

  • A. Yes
  • B. No

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Question: How do you rate the current accessible transportation services (including private & public transportation modes) in Newmarket?

  • A. Excellent
  • B. Good
  • C. Average
  • D. Poor
  • E. Not applicable to me

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Transportation Network Companies (TNCs)

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Transportation Network Companies (TNCs)

What is a TNC?

“An organization (whether a corporation, partnership, sole proprietor or other form) that provides pre-arranged transportation services for compensation using an online-enabled application or platform to connect passengers with drivers using their personal vehicles”.

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Transportation Network Companies (TNCs)

General Business Model

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Transportation Network Companies (TNCs)

TNCs Known in Ontario

TNC Area of Operation Uber Most urban municipalities Lyft Most urban municipalities RideCo Waterloo Region Blancride GTA and surrounding areas DriveHer GTA and surrounding areas

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Transportation Network Companies (TNCs)

Understanding Different Business Models

TNCs Taxis Technology Ride arranged via app Phone-in dispatch/

  • nline booking

Driver Screening TNC Municipality Rating System? Yes – customer & driver rated No – general reviews online Payment Cashless – only via app Cash/Credit/Debit Fares Dynamic pricing

(surcharge and discount)

Tariff + set rate by Municipality

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Transportation Network Companies (TNCs)

Understanding Different Models Cont’d

TNCs Taxis Transport of Passenger(s) Personal Vehicle Commercial Vehicle Arranging/ Hailing

  • f Rides

App Online Phone-In Hail on Street Employment Classification of Driver(s) Part-Time & Full-Time

  • Dynamic

Predominantly Full-Time Insurance TNC Insures while App is Active Driver Requires Commercial

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Transportation Network Companies (TNCs)

Main Issues

  • General TNC business model does not comply with

Newmarket’s Taxi Licensing By-law

  • The Town’s highly regulated Taxi industry is facing

competition from new platforms in transportation services

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Transportation Network Companies (TNCs)

Important Considerations

  • Consumer protection concerns (driver screening, vehicle safety, fares)
  • Accessibility concerns
  • Modernization of standards
  • Licensing companies and brokers vs drivers
  • Changing role of staff admin to audit
  • Cost recovery for Town services

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Time to use the survey equipment!

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Question: How often do you use a TNC? (ie. Uber/Lyft/Other)

  • A. Once a week
  • B. Once a month
  • C. Several times a month
  • D. Never

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Question: What types of regulations would you like to see TNCs (Uber/Lyft/Others) to comply with?

  • A. Driver Security

Check/Clearance

  • B. Vehicle Safety Certification
  • C. Vehicle Commercial

Insurance

  • D. All of the above
  • E. None of the above – do not

regulate them

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Municipal Response: TNC Regulations

Municipalities with TNC Regulations:

  • Toronto
  • Ottawa
  • Waterloo Region
  • Niagara Region
  • Oakville
  • Barrie
  • Hamilton
  • London
  • Mississauga
  • Oshawa
  • Vaughan
  • Whitby
  • Windsor

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Hamilton Niagara Region Toronto Ottawa Edmonton Waterloo Region City Audit TNC data Cameras Vehicle Signage Regulate Fares Annual Safety Criminal Record Checks

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Transportation Network Companies (TNCs)

Consultation/Feedback

  • TNC Regulations:

– Annual record checks + driver’s information – Initial background checks – Vehicle inspection (annual – third party) – Safety standard certificates – Vehicle age restrictions – Insurance requirements – Consumer protection features

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Transportation Network Companies (TNCs) Opportunities

New technologies present new opportunities for the Town, TNCs, and Taxicabs:

  • Delegating licensing admin to third party

– Fair, consistent approach – Ensure compliance through auditing data

  • More accessible licensing process for industries
  • Increased options for public transportation

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Taxicabs

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Taxicabs

What is a Taxicab?

“A motor vehicle that is designed or customarily

used for the transportation of passengers, where such motor vehicle is offered or made available for hire together with a driver for the conveyance of passengers or goods, but "taxicab" does not include a delivery cab, limousine or a bus as defined in the Highway Traffic Act”.

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Taxicabs

Taxicabs Licensed in Newmarket

Taxi Company Area of Operation Solo Taxi Aurora-Newmarket Today’s Taxi Aurora-Newmarket

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Time to use the survey equipment!

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Question: How often do you use a Taxicab?

  • A. Once a week
  • B. Once a month
  • C. Several times a month
  • D. Never

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Taxicabs

Current regulations in Newmarket:

1) Licensing Brokers & Drivers 2) Set Tariffs & Fares 3) Display Meter 4) Illuminated Signage 5) Annual Vehicle Inspections 6) Consumer Protection Features

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Taxicabs

Considerations for changing current regulations:

1) Licensing Brokers & Drivers

  • Only licence brokers, not drivers
  • Consistent with TNCs and creates equal
  • pportunities for drivers

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Time to use the survey equipment!

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Question: Should the Town licence taxi companies and not individual drivers?

  • A. Yes
  • B. No
  • C. It doesn’t matter to me

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(This would hold taxi companies responsible, not individual drivers)

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Taxicabs

Considerations for changing current regulations:

2) Set Tariffs & Fares

  • Remove tariffs and set fares
  • Equals the playing field for all ride service providers by no

longer requiring a set rate

  • Consistent with other municipalities
  • Removes Town from competing business models

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Taxicabs

Considerations for changing current regulations:

3) Display Meter

  • Remove set meters and allow for adjustable fares
  • Taxi industry can establish digital meters through

tablet/app to regulate their business model

  • Allows for competitive pricing to compete with other ride

services

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Time to use the survey equipment!

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Question: Should the Town allow competitive pricing models for Taxicabs rather than regulate the tariff and set rates per km?

  • A. Yes
  • B. No
  • C. It doesn’t matter to me

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Taxicabs

Considerations for changing current regulations:

4) Illuminated Signage

  • Maintain signage regulations on

vehicles to differentiate TNCs from Taxicabs

5) Annual Vehicle Inspections

  • Maintain annual safety inspections, but inspections

conducted by broker/company

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Taxicabs

Considerations for changing regulations:

6) Consumer Protection Features

Maintain current features such as: vehicle age, mechanical safety inspections, driver background checks, insurance, etc.

  • Focus is consumer protection: safety is top priority
  • Different businesses have different models

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Taxicabs

Summary:

1) Allow taxicabs competitive pricing model 2) Review licensing fees/structure 3) Regulate taxi-only hail-rides 4) Maintain vehicle safety (audit) 5) Maintain signage requirements 6) Maintain Consumer Protection features, but remove individual driver-licensing

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Tow Trucks

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Tow Trucks

What is a Tow Truck?

“A vehicle used for towing or otherwise conveying

  • f a vehicle or vehicles”.

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Tow Trucks

Tow Trucks companies known in the Newmarket Area

Tow Truck Company Area of Operation Elliot’s Towing York Region Kings Towing York Region Arrow Towing & Recovery York Region Abram’s Towing York Region Professional Roadside Assistance York Region Aurora Towing York Region ASAP Towing York Region Cardinal Towing York Region

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Tow Trucks

There are currently no regulations in Newmarket. Considerations for new regulations:

1) Licensing Regime (includes vehicle display) 2) Insurance Requirements 3) Capped Fees/Rates 4) Data Retention (i.e., logbooks, location drop-off, costs) 5) Vehicle Safety Inspection Reports 6) Consumer Protection Features (storage criterion, disclosure

  • f rates/fees, proper certifications, police background checks, etc.)

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Tow Trucks Cont’d

Additional considerations:

1) Storage Operators regulated in separate by-law 2) Authorization by Owner (unless YRP) 3) Quotes for services (within a %) 4) Payment options 5) Operators must hold valid CVOR

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Time to use the survey equipment!

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Question: Should the Town implement a cap on Tow Truck rates or additional fees?

  • A. Yes
  • B. No
  • C. It doesn’t matter to me

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(e.g. only allow them to charge up to a certain amount?)

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Question: For tow trucks, which regulation is most important to you?

  • A. Provide estimates

(e.g. cost for towing)

  • B. Insurance + Vehicle

Inspections

  • C. Consent to tow the vehicle
  • D. All of the above
  • E. None of the above

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Other Mobile Business Classifications

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Other Mobile Business Classifications

The Town of Newmarket currently regulates:

  • Driving School Instructors
  • Refreshment Vehicles

(ice cream trucks, food trucks/carts, coffee trucks, hot dog carts)

  • Recently implemented by-laws
  • Opportunity to offer feedback

Please see our information stands to provide input on recommended changes

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Other Mobile Business Classifications

The Town is also exploring new regulations for:

  • Limousine Services
  • Focus is consumer protection: safety is top priority
  • Valid driver’s licence
  • Vehicle safety certification
  • MTO permit

Please see our information stands to provide input on recommended changes

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Conclusion

Process & Next Steps

Review of Current By-laws Consultation with TNCs Consultation with Taxi Industry PIC for Stakeholder + Public Input Further Consultation

March 2019 July 2019 July 2019 Nov 2019 Jan 2020

  • Draft By-law will be proposed to Council in Q1 2020
  • If you are interested to know when a report and by-law will

be presented, please sign up with staff today

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Following the Presentation

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  • Various booths set up around

the room

  • Each booth focuses on mobile

business classifications

  • Surveys and comment cards

available

Additional Information:

  • Online survey available at

www.Newmarket.ca under “News & Notices”

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Thank you!

Questions can be asked at individual information stands

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