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Medium-term Management Plan KAI -KAKU 150 1st STAGE Gateway to the Future Aiming to Transform into a Digital & Consulting Bank Progress Review Gateway to the Numerical Targets (General) Future The indicators demonstrated steady


  1. Medium-term Management Plan “KAI -KAKU 150 1st STAGE —Gateway to the Future” Aiming to Transform into a Digital & Consulting Bank Progress Review

  2. Gateway to the Numerical Targets (General) Future  The indicators demonstrated steady performance towards the final goals of the Medium-term Management Plan. Personnel with professional qualifications increased to as many as 220. Numerical Targets of the Medium-term Management Plan FY 3/19 FY 3/20 FY 3/22 Item (actual) (actual) (Final goal of the Plan) Profitability indicator Net income 10.7 billion yen 11.3 billion yen 10.0 billion yen Capital efficiency ROE (shareholders’ equity basis) 4.32% 4.41% 3.7% or more indicator OHR (core gross operating profit Efficiency indicator 74.43% 75.67% Less than 79% basis) Soundness indicator Equity ratio 9.74% 10.07% 9.5% or more Average balance of total 5,230 billion yen or 4,992.9 billion yen 5,102.3 billion yen deposits (including negotiable more certificates of deposit) Growth indicators 3,700 billion yen or Average balance of total loans 3,246.2 billion yen 3,529.7 billion yen more Loan-to-deposit ratio 65.0% 69.2% 70.8% or more (average balance base) Operating income from services to 1.5 billion yen 2.9 billion yen 3.7 billion yen customers Profit indicators 941 million yen 1,103 million yen 2,000 million yen Corporate solutions fees Human resources Number of personnel with 161 persons 221 persons 300 persons development indicator professional qualifications (for examination No. 1 among regional A total of 28 staff members passed the knowledge-based held in Jan 2020) exam of the 1st Grade Financial Planning Qualifications banks in Japan 18

  3. Gateway to the Challenges and Solutions for FY2020 Business Plan Future  A challenge is “many redemptions of relatively high -yield JPY- denominated bonds.” A solution is to increase the volume of loans to local companies and housing loans Maturity of many JPY-denominated bonds will Solution peak in FY2020 Focus on increasing the volume of loans to medium-sized companies/SMEs in the As fewer JPY-denominated bonds mature in FY2021 region, and housing loans onward, Increase the volume of loans to medium- FY2019 sized companies/SMEs in the region Average effective yield FY2020 is the crucial point. of loans to medium- (Unit: 100 million yen) 12,080 sized companies/SMEs in the region 11,280 1.055 % +800 11,000 Trends in redemption amount of +280 JPY-denominated bonds and average yield Increase the volume of housing loans 14,700 (Unit: 100 million yen) (Unit: 100 million yen) FY 3/19 FY 3/20 FY 3/21 13,000 (plan) 3,300 +1,700 FY2019 11,200 Average effective +1,800 2,600 yield of housing loans 0.55 % FY 3/19 FY 3/20 1,800 FY 3/21 0.60% (plan) 0.60% 1,500 0.50% 0.40% Secure profits while minimizing the impact of JPY-denominated bond FY2019 FY2020 FY2021 FY2022 redemption 19

  4. Profit Structure Innovation: Gateway to the Strengthening Loan Income (General) Future  Increase average balance of loans, such as loans to local medium-sized companies/SMEs and consumer loans, by approx. 500 billion yen. JPY-denominated loans Average balance plan Total loans Average balance plan Consumer loans Loans to medium-sized companies and JPY-denominated loans SMEs in the region Foreign currency-denominated loans Housing loans Unsecured loans (Unit: 100 million yen) (Unit: 100 million yen) (Unit: 100 million yen) 11,841 +194.3 billion yen 14,102 +35.7 billion yen 492 12,573 37,043 11,082 +283.4 billion yen 10,725 10,630 409 13,610 372 35,297 2,146 32,462 12,164 10,258 1,854 1,617 34,897 FY 3/19 FY 3/20 FY 3/22 FY 3/20 FY 3/19 FY 3/22 Medium-term Medium-term Management Plan Management Plan 33,442 Foreign currency-denominated loans Average balance plan 30,845 Acquire prime borrowers while enhancing the operating scheme and performing careful risk analysis Increase the volume of loans for higher portfolio For companies operating diversification During the term of overseas business the Medium-term Ensure to acquire fund needs of overseas For companies operating Management Plan FY 3/19 FY 3/20 FY 3/22 domestic business subsidiaries 50 billion yen Medium-term Fulfill aircraft demand while carefully examining the up Aircraft finance Management Plan industry trends Loan-to-deposit ratio FY 3/22 FY 3/19 FY 3/20 (Final year of the Medium- (actual) (actual) term Management Plan) +4.2p Loan-to-deposit ratio 65.0% 69.2% 70.8% or more 20

  5. Profit Structure Innovation: Strengthening Loan Income Gateway to the Future (Loans to Medium-sized Companies and SMEs)  Deepen business feasibility assessment to further strengthen financial intermediary capability and increase market share for loans. Toward More Sophisticated Business Feasibility Assessments Client-supporting project Improve level of business Change in the loan balance based on business feasibility feasibility assessment activities assessment and the number of clients who received a business feasibility assessment Previous business feasibility assessment activities (Unit: 100 million yen) Place emphasis on identifying current status Balance of loans based on the business feasibility assessment Prepare the business feasibility assessment sheet/ Number of clients who received a business feasibility assessment support improving financial position 2,408 clients Allowing execution of loans based on different criteria FY 3/20 2,167 clients Average yield on loans based 1,635 clients on business Support for core businesses 4,557 1,051 clients Win support feasibility assessment 3,721 Become their Propose solutions for enhancing 1.143 % corporate value main bank 3,068 Head JPY- External Branches office Establish 2,389 institutions sustainable denominated Group business Collaboration loans transactions (average yield) 0.86 % Achieve differentiation and superiority in loan transactions FY 3/20 FY 3/17 FY 3/18 FY 3/19 Expand share of loans Strengthen loan income 21

  6. Profit Structure Innovation: Gateway to the Strengthening Loan Income (Housing Loan Strategy) Future  Advancing into new sales areas. Establishing no branch, while encouraging new customers to open new accounts at Aichi Internet branch Housing loan promotion measures Aichi Internet Branch Advancing into new sales areas Available to customers under a housing loan contract at Toyohashi Personal Plaza only Save expenses by not launching a second Toyohashi Personal Plaza Internet branch after the Osaka internet branch Open June 2020 Housing starts in municipalities in Aichi Prefecture 1st: Nagoya City 27,046 2nd: Okazaki City 3,182 Toyohashi City 3rd: Toyohashi City 2,712 4th: Toyota City 2,645 Started offering housing loans in Toyohashi City, Aichi Prefecture . . *Prepared based on Ministry of Land, Infrastructure, Transport and Tourism, “the 2019 Statistical Survey of Construction Starts” Attract more borrowers by developing new excellent housing loan markets 22

  7. Profit Structure Innovation: Gateway to the Strengthening Loan Income (Housing Loan Strategy) Future  Make more use of the business hours by streamlining operations. The average balance is increasing at a faster pace than stated in the Medium-term Management Plan Streamlining operations and numerical targets Single-year execution of housing loans (Unit: 100 million yen) Steady 2,585 progress Streamlining operations 2,354 Streamlining and Annual execution homogenizing operations of housing loans 1,335 1,636 Ensure steady 1,058 execution of housing The use of YouTube content Full- loans of 729 year Present the flow of a loan agreement in an animated 200 billion 1st format to expand the coverage of contactless and Half yen or more mail contracting FY 3/18 FY 3/19 FY 3/20 Average balance of housing loans (plan) (Unit: 100 million yen) Increase rate 13,610 Annual rate of 18.6 % 12,164 Increase rate Annual rate of 10,258 15.1 % 11,525 8,908 8,146 At a faster pace than the target of the Medium-term Management Plan Make more use of the business hours FY 3/19 FY 3/17 FY 3/18 FY 3/20 FY 3/22 by reducing the operational burden Medium-term Management Plan 23

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