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October 2005
Profitably Growing Per Capita Consumption in Australia
Warwick White Managing Director
13 October 2005
Pat Malloy Director, Sales & Customer Service Jeff Maguire Operations Director
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October 2005
Profitably Growing Per Capita Consumption in Australia Warwick - - PDF document
Profitably Growing Per Capita Consumption in Australia Warwick White Managing Director Pat Malloy Jeff Maguire Operations Director Director, Sales & Customer Service 13 October 2005 1 October 2005 Overall Agenda Capitalising on
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$M
50 100 150 200 250 300 350 400 450
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004
1993 to 2000 CAGR +7.0% 2001 to 2004 CAGR +15.2% EBIT Growth of CCA Australia
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October 2005
Source: Industry Estimates/ACN Food & Convenience T1/T2
CCA share in each category
0.5% 1.6% 1.7% 0.4% 19.0% 19.0% 58% CSD Energy Other RTD Coffee/Tea Sports Juice Water
Market Size based on Litres consumed
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October 2005
Source: TCCC Infact – Market Estimates
New Zealand UK Belgium Australia Canada Germany Spain USA Mexico
1021 1142 1178 1266 1377 1415 1511 1659 1912 2278
500 1000 1500 2000 2500 In 2004: Total Industry Non-alcoholic ready to drink beverage per capita (8oz Serves)
France
2000
capita in 2000 to 1,266 per capita in 2004
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October 2005
The Coca-Cola System: Bringing You A World Of Refreshment
Simple Pleasure Sugar CSDS Better for You Pleasure Sugar Free CSDS Health & Lifestyle NCBs & NPD
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October 2005
US
Source: TCCC Infact – Market Estimates
339 379 400 428 463 493 497 624 777
100 200 300 400 500 600 700 800 900
Germany New Zealand UK Belguim Canada Australia Northern Ireland Mexico United States
In 2004: Total Industry Carbonated Soft Drink Consumption Per Capita (8oz Serve)
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October 2005
ACNielsen Food & Convenience (T1/T2) - Value Sales (000s)
1998 1999 2000 2001 2002 2003 2004
Sugar Free CSDs Sugar CSDs Source: ACNielsen Food & Conv (T1/T2)
27% 23%
5.1% 5.6% 8.1% 3.9% 1.9% 6.9% 0.8% Value Growth
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October 2005
The Opportunity
Source: TCCC Infact – Market Estimates
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Against This Background, Diet Coke Has Grown in Volume by 25% and contributed $498M to growth since 2000
Launched in Australia in 1983
Diet Coke – Australia’s favourite diet brand amongst Australian women
franchise
2006
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May 2005
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October 2005
INCIDENCE (PAST 24HRS) CSD X AGE
33% 16% 7% 55% 26% 32% 43% 9% 13% 8% 6% 9%
0% 10% 20% 30% 40% 50% 60%
Total 12-19 Years 20-29 Years 30-39 Years 40-49 Years 50-65 Years
SUGAR DIE T
However, As Older Consumers Reduce Their Frequency Of Consumption of Sugar CSDs, Not All Of Them Move into Diet CSDs….
Source: COG 12MMT May ’05 – All Beverages
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May 2005
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October 2005
Household penetration remains low relative to the long term potential
80% of consumers claimed they consumed tap water in the last 24 hrs Bottled water has only 17% household penetration
47 96 152 152 240 402 522 576 580 585 760
100 200 300 400 500 600 700 800 NZ Netherlands UK Australia Canada USA Germany Belgium France Spain Italy
Source: TCCC Infact – Market Estimates
In 2004: Total Industry Packaged Water Consumption Per Capita (8oz Serve)
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Our Increased Investment in Water Driving Results with 12% Volume and 21% Value Growth pa Over the Last 3 Years
12.2% 10.2% 10.2% 14.6% 11.2% 20.8% 21.1% 31.6% 14.5% 16.9% 5.7% 10.4% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0%
1999 2000 2001 2002 2003 2004
Water - Volume & Value Growth
(ACN Food & Conv)
Volume Grth Value Grth
Source: TCCC Infact – Market Estimates
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October 2005
At Home Out & About Younger Older
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October 2005
Sparkling & still in glass Premium glass multi pack Drive in home availability of 1.5 litre
Introduce 4 x 750mL multi pack
Pump 4 x 750mL Pump 4 x 750mL
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May 2005
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October 2005
Key Brand Initiatives to Increase Total Water consumption ensure We have an Offering for every Water Occasion Peat's Ridge
Neverfail
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May 2005
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October 2005
Building on Fruitopia’s Early Success, We Will Continue To Drive Value Ahead of Volume Growth In The Juice Market
market)
solutions
0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% 2002 2003 2004 2005 E st
Juice & Juice Drinks - Volume & Value Growth
(ACN Food& Conv)
Volume Grth Value Grth
Source: ACN Food & Con (T1/T2);
Market Size: $1.4bn 766m litres
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October 2005
Source: ACNielsen Foodstore
Manufacturer % Share of Juice
2 4 6 8 10 12 14 16 % $ share of Juice
TCCC Golden Circle
Launch of Fruitopia Classic
Jun 05 Sep 05 Aug 05 Jul 05
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May 2005
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October 2005
Powerade Volume % Share gain versus year ago
1.1 9.0 8.0 7.7
0.0 2.0 4.0 6.0 8.0 10.0
4W/E 4W/E 23/01/2005 4W/E 20/02/2005 4W/E 20/03/2005 17/04/2005 4W/E 15/05/2005 4W/E 12/06/2005 4W/E 10/07/2005 4W/E 07/08/2005 4W/E 04/09/2005 Source: ACN Foodstore
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11 15 15 16 19 49
10 20 30 40 50 Spain Canada Netherlands Australia New Zealand United States
Source: TCCC Infact – Market Estimates
In 2004: Total Industry Sports Consumption Per Capita (8oz Serve)
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October 2005
6.0% 9.1% 6.2% 13.4% 7.1% 16.2% 31.6% 32.6%
0% 5% 10% 15% 20% 25% 30% 35%
2001 2002 2003 2004
Sports - Volume & Value Growth
(ACN Food& Conv)
Vo lume G r th Va lue G r th
Source: TCCC Infact – Market Estimates
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October 2005
New 1.0 Litre Powerade Grip bottle
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October 2005
Significant Opportunity to Expand our RTD Tea Offering with Market forecast to grow at more than 50% Volume in 2005
1 1 2 2 9 14 15 33 35 49 162
20 40 60 80 100 120 140 160 180 UK Mexico Brazil Australia Spain Indonesia France Canada USA Germany Japan
(Estimated size: $0.05bn, 20m litres)
Source: TCCC Infact – Market Estimates
In 2004: Total Industry RTD Tea Consumption Per Capita (8oz Serve)
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October 2005
Source: TCCC Infact – Market Estimates
grown 40% MAT 2005
In 2004: Total Industry RTD Energy Consumption Per Capita (8oz Serve) New Zealand USA Australia Spain Germany 10 20 30 40 50 UK Japan Netherlands Belgium
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equivalent of 20 million 8oz serves per day; 75,000 Convenience Customers 5,000 Grocery Stores (supermarkets) 55,000 Venders
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October 2005
2005 2005 1995 1995 RETAILERS RETAILERS
Multi cultural – Vietnamese/ Thai/Greek/Indian, etc., sophisticated Al Fresco Consolidated with increased shopper frequency Essentially Chinese/ Foodservice takeaway Fragmented Restaurants/Cafes Pharmacies McDonalds/KFC/Subway/ Domino/Red Rooster/ Nandos/Michel’s/Muffin Break McDonalds/KFC/Cinema National Convenience Grocery/Discount/Variety/ Petroleum/Liquor Supermarkets/Discount/ Variety Major Chains
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October 2005
50% of shoppers visit a supermarket several times a week (24x7) 58% of households have 2 or less people (more households but smaller) 56% of females in workforce Convenience/range is critical 28% of main shoppers are male Time poor (longer working hours) Generally shop twice a week Monday to Friday (daytime) 53% of households have 2 or less people 48% of females in workforce Less than 20% of main shoppers were male
SHOPPERS SHOPPERS 2005 2005 1995 1995
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Invested in highly skilled customer teams (focussed on conceptual selling rather than order taking) Tailored customer solutions by customer & channel Introduced channel based selling teams (Grocery, C-Stores/Petroleum, Foodservice, HORECA, Route, Vending) Invested in National Call Centre Innovated package/product solutions to meet changing consumer demand (additional 350 products) Invested in the exploitation of Scan Data to maximise revenue & share Continued to invest in Customer Service Improvement to differentiate CCA from others 15.2% CAGR EBIT growth from 2001 15.2% CAGR EBIT growth from 2001 – – 2004 2004
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October 2005
Continue to grow per capita consumption profitability Continue to grow our customers’ profits
CCA Strategies are based on five core pillars:-
COLD DRINK
(immediate consumption)
OUTLET EXPANSION DEVELOPMENT
(by channel/ by customer)
NEW PRODUCTS
(a beverage for every consumption
CUSTOMER SERVICE REVENUE MANAGEMENT
(right pack, right product, right price, right channel)
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October 2005
CCA Australia 25.0 35.0 45.0 55.0 65.0 75.0
2003 2004 2005 2004 Mexico Coolers per 1 0,00 0 population
332 8oz. serves per capita 517 8oz. serves per capita Cld Drink Cold Drink
CCA only 50% through cooler rollout
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October 2005
37% increase in space for products in the past 3 years 342,000 2003 2004 2005 467,000 411,000 CCA Shelves in the Australian Market
Cold Drink
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October 2005
Cold Development: Open Front Coolers: Express Lane & Checkout Solutions Opportunity: To promote impulse sales at front of store Number of Placements: 1,760 units nationally
Cooler Investment
Before After Before After
+24% +12%
Cold Drink 48
October 2005
Cold Development: Open Front Cooler: Express Lane & Checkout Solutions Opportunity: To remove barriers to purchase at the checkout Number of Placements: 1,100 units nationally
Cooler Investment
After Before Before After Cold Drink
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October 2005 1 8 7 6 4 5 3 2 9
Availability of beverages throughout a Supermarket provide greater likelihood of a beverage sale in every shopper basket
*Corporate grocery is defined as Coles & Woolworths grocery stores
Outlet Expansion Development 50
October 2005
16,000 additional racks to be placed in 2006 to drive volume & profit growth Dimmeys (Vic) – Ambient Water and Open Air Cooler driving +15% volume, +30% Net Contribution Village Cinemas (Karingal & Glen Waverley, Vic) – Ambient Water and Open Air Cooler driving +20% volume, +37% Net Contribution
Outlet Expansion Development
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50,000 55,000 60,000 65,000 70,000 75,000 80,000 2002 2003 2004 2005 2006
Actual Forecast
Outlet Expansion Development 52
October 2005
Pharmacy Stockists 1,475 outlets +31% growth
Outlet Expansion Development
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October 2005
“Picture of Success” - HORECA Specific Sales Training
FROM TO
Outlet Expansion Development
Pr imar y Oppor tunitie s
aining & inc e ntive s
able ac tivation
Se c ondar y Oppor tunitie s
anding
e llas & br e e ze bar r ie r s
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October 2005
2L
Non Carbonated Carbonated
Water Water Tea Tea Sports Sports Juice Juice Energy Energy
New Products
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October 2005
New Products
Additional ambient PET pack to drive promotional frequency & store traffic; PET options (1.25L, 1.5L & 2L) to suit light, medium & heavy users; Fast tracked opportunity into Qtr 4 2005; Entice consumers into the category. Build shopping basket incidence; Tailored solution for:
Clear differentiation of can packs & pricing.
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Revenue Management
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October 2005
TCCC AVERAGE RETAIL UNITS PER PURCHASE
1.0 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 JANUARY 2004 JANUARY 2005 AUGUST 2005 AVERAGE RETAIL UNITS PER PURCHAS
18 Pack +8% 2 Litre +8%
1.64 bottles per purchase 1.12 packs per purchase 1.78 bottles per purchase 1.21 packs per purchase
Source: Aztec Temple Data AVERAGE RETAIL UNITS PER PURCHASE
Revenue Management 58
October 2005
AUSTRALIA GROCERY SCAN MARKET TCCC
43.3 45.4 50.8 $1.28 $1.27 $1.32
10 20 30 40 50 60 70 80 90 100 JANUARY 2004 JANUARY 2005 AUGUST 2005 VOLUME SHARE (%) OF TOTAL SOFT DRINK $- $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40 PRICE PER LITRE ($
TTL TCCC SFT DRK % SHARE TTL TCCC SFT DRKS $ / LITRE
Source: ACNielsen ScanTrack for the 4 weeks of the month
Revenue Management
PRICE PER LITRE ($) VOLUME SHARE (%) OF TOTAL SOFT DRINKS
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October 2005
+8% +8% +4% Net Contribution +5% +5% +3% Net Sales Revenue 2005 2005 2004 2004 2003 2003
Revenue Management 60
October 2005
Working with Retailers to develop shelf friendly packaging, that will:
Reduce handling Increase speed of shelf replenishment Facilitate good product presentation on shelf Not increase cost of goods Conform to OH&S requirements Be an industry/market solution
Customer Service
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October 2005
Calls Received 960k 1.3m Average speed of response 15 sec 8 sec Hours speaking with Customers providing In-Bound Customer Service 31k 55k 1 million calls p.a. answered within 5 seconds 2.6 million p.a. proactive sales calls
Customer Service 62
October 2005
Customer Service
Electronic Payments Easy Pay October 2004 BPAY July 2005 Pay-By-Phone 10 October 2005 Pay-By-Web 10 October 2005
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October 2005
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Comprehensive distribution reaching 90,000 customers
Neverfail Juice Carbonated Beverages Peats Ridge Springs
Juice
Powerade
water
Carbonated beverage
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October 2005
warehouses
warehouses and cross docks
customers
serves delivered this year
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ensures NSW meets anticipated growth for 10 years.
$2.6 million Small PET Line in NSW Carbonated Soft Drinks
improved tasting juice products
million litres of Powerade per year.
$5 million Pacific Beverage Line Upgrade Powerade & Juice
meets anticipated growth for next 10 years
$18 million QLD Water Line Water
RESULTS INVESTMENT PRODUCT TYPE
HIGHLIGHTS OF 2005 MANUFACTURING INVESTMENT
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October 2005 Planned I nvestment 2006-2009
CSDs 24% Hotfill 22% Juice 25% Water 29%
Product specific manufacturing investment e.g. excludes warehousing, IT etc.
Carbonated Beverages Non-carbonated Beverages
Investment envisages 1 line per year for 3 years @ $15 – 20M per line
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October 2005
13.8 39.7 Pallet Movements per 1000 cases sold 10% 10% Cost per Case % reduction
(inc depreciation)
0.8 2.9 Error order picking (errors
per 1000 cases picked)
98.6% 90% Accuracy of inventory records 183 96 Productivity (cases/man hr) Mentone Average from CCA’s traditional warehouses Measure
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October 2005
Northmead Plant Smithfield DC Smithfield Plant Newcastle Break-Bulk Canberra Break-Bulk Route Customers Grocery Customer DCs Outside Storage 102 Briens Rd Route Customers Route Customers Interstate Outbound Interstate Outbound Interstate Inbound Interstate Inbound
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October 2005
Northmead Plant Eastern Creek DC Smithfield Plant Route Customers Grocery Customer DCs Interstate Outbound Interstate Inbound
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October 2005
Production Expansion Warehouse Office Space W a r e h
s i n g
$180million investment gives: 50,000 pallets of storage, a picking facility with capacity till 2015, space for 4 more production lines
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