Pro gradu University of Lapland Anu Nylund What kind of image - - PowerPoint PPT Presentation

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Pro gradu University of Lapland Anu Nylund What kind of image - - PowerPoint PPT Presentation

Pro gradu University of Lapland Anu Nylund What kind of image Tourism professionals really present as opposed to the ideal image as portrayed by the Finnish Tourist Board through the official Tourist brand of Finland The Finnish


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 

Pro gradu University of Lapland Anu Nylund

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 What kind of image Tourism professionals really present as

  • pposed to the ideal image as portrayed by the Finnish Tourist

Board through the official Tourist brand of Finland

 The Finnish Tourist Board main task is to develop the image of

Finland as a tourist destination together with supporting related businesses in the sector in collaboration with embassies and representative offices.

 The Finnish Tourist Board addresses its marketing campaigns

abroad

 Do professionals working in Finland know how to act, what to tell

about Finland and where to take tourist to experience Finland?

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 Finnish people know how to solve the problems  Finland´s education sistem is well-known  Finland´s culture has much to offer

(www.team.finland.fi)

 Cou

  • unt

ntry b brand rand -> Finl Finland and´s Touris rism b brand rand

  • Silence, please (sauna, nature..)
  • Wild and Free (activ life in nature)
  • Cultural Beat (cultural events)

(www.visitfinland.fi)

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word rd/ attr ttracti tion Answe wers Nature 58 Segurity 23 Clean 23 Silence 11 Fours seasons 10 Culture 9 Tranquility 8 Contrasts 7 Midnight sun 7 Wha What do touris ists answe wer? Nature Sea and lakes Contrasts: warm and cold Santa Claus Contrasts: west and east Sauna and Silence Finnish language Finnish people – ”strange people” Design and architecture 78 respondents; turistguides and travel advices (tourist offices))

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 it can be pointed out that most of the Tourism professionals

are not aware of the selling arguments of Finland as a Tourist destination

 nor they are aware of the contents of Finland´s national

brand

 but “by accident”, they are mainly giving the expected

information to the tourists coming to our country.

 The mai

main result of this research is to bring onto the market a Training model offering equal possibilities to all the Tourism professionals all over Finland so they can take part in the training and meet colleagues virtually and in person

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Thank you! Anu Nylund anylund@ulapland.fi