Primary Care and Behavioral Health Integration: Brief Overview of - - PowerPoint PPT Presentation

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Primary Care and Behavioral Health Integration: Brief Overview of - - PowerPoint PPT Presentation

Primary Care and Behavioral Health Integration: Brief Overview of Massachusetts Efforts 6/13/2019 CONFIDENTIAL Do Not Distribute AGENDA Introduction and Overview of the Health Policy Commission Some Context and History: MassHealth


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6/13/2019

Primary Care and Behavioral Health Integration: Brief Overview of Massachusetts Efforts

CONFIDENTIAL – Do Not Distribute

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  • Introduction and Overview of the Health Policy Commission
  • Some Context and History: MassHealth PCMH and BHI Initiatives
  • HPC’s PCMH PRIME Certification Program

AGENDA

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Two independent state agencies work together to monitor Massachusetts’ health care performance and make data-driven policy recommendations

▪ Data hub ▪ Independent state agency overseen by a

Council chaired by the Secretary of Health and Human Services

▪ Duties include:

– Collects and reports a wide variety of

provider and health plan data

– Examines trends in the commercial health

care market, including changes in premiums and benefit levels, market concentration, and spending and retention

– Manages the All-Payer Claims Database – Maintains consumer-facing cost

transparency website, CompareCare

Center for Health Information and Analysis (CHIA)

▪ Policy hub ▪ Independent state agency governed by an 11-

member board with diverse experience in health care

▪ Duties include:

– Sets statewide health care cost growth

benchmark

– Enforces performance against the benchmark – Certifies accountable care organizations and

patient-centered medical homes

– Registers provider organizations – Conducts cost and market impact reviews – Holds annual cost trend hearings – Produces annual cost trends report – Supports innovative care delivery investments

Massachusetts Health Policy Commission (HPC)

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  • Monitor system transformation in the Commonwealth and cost drivers

therein

  • Make investments in innovative care delivery models that address the whole-

person needs of patients and accelerate health system transformation

  • Promote an efficient, high-quality health care delivery system in which

providers efficiently deliver coordinated, patient-centered, high-quality health care that integrates behavioral and physical health and produces better outcomes and improved health status

  • Examine significant changes in the health care marketplace and their

potential impact on cost, quality, access, and market competitiveness The HPC: Main Responsibilities

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The HPC employs four core strategies to advance its mission

RESEARCH AND REPORT

INVESTIGATE, ANALYZE, AND REPORT TRENDS AND INSIGHTS

WATCHDOG

MONITOR AND INTERVENE WHEN NECESSARY TO ASSURE MARKET PERFORMANCE

CONVENE

BRING TOGETHER STAKEHOLDER COMMUNITY TO INFLUENCE THEIR ACTIONS ON A TOPIC OR PROBLEM

PARTNER

ENGAGE WITH INDIVIDUALS, GROUPS, AND ORGANIZATIONS TO ACHIEVE MUTUAL GOALS

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  • Introduction and Overview of the Health Policy Commission
  • Some Context and History: MassHealth PCMH and BHI Initiatives
  • HPC’s PCMH PRIME Certification Program

AGENDA

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PCMH PRIME in Context: MassHealth Payment Innovations and the PCMH Model 2018 2014 2011

1 “Participating Practices”. Massachusetts Patient Centered Medical Home Initiative, Executive Office of Health and Human Services. http://www.mass.gov/eohhs/gov/commissions-and-initiatives/healthcare-reform/pcmhi/about/participating-practices.html 2 Harris, Julian. “Transition to Alternative Payment Methods: From Patient Medical Homes to the Primary Care Payment Reform Initiative”. MassHealth, Executive Office of Health and Human Services, December 18, 2012. http://www.mass.gov/anf/docs/hpc/pcmhi-and-pcpr-presentation-to-the-hpc.pdf 3 Henriquez, Claudia. “Lessons Learned in Primary Care Payment Reform and Practice Transformation”. MassHealth, Executive Office of Health and Human Services, June 2017. https://www.masspartnership.com/pdf/PCPRandPracticeTransformation-June2017.pdf 4 “MassHealth Accountable Care Organization (ACO) Models: Questions and Answers”. MassHealth, Executive Office of Health and Human Services. September 30, 2016. https://www.mass.gov/files/documents/2016/09/pn/aco-models-questions-and-answers.pdf

  • Multi-payer

demonstration project aimed at promoting adoption of the patient-centered medical home model

  • Practices followed 3

year transformation plan with goal of applying for NCQA PCMH Recognition

  • Practices received

PMPMs for medical home activities, and upside-only shared savings

  • Building on PCMHI,

practices integrated BH care through coordination, co- location, or full- integration

  • Increased practice

readiness for accountable care through experience with risk, care coordination, building PC infrastructure

  • Capitated payment for

primary care services with

  • ption to include BH,

quality performance incentive, and shared savings/risk for non-PC spending

  • Further emphasis on integrated

care across domains such as BH and LTSS and additional emphasis on SDH

  • Patients attributed to ACOs

through primary care physicians

  • ACOs accountable for cost and

quality of care through a variety of prospective payment and shared savings/risk models

  • Emphasizes many aspects of the

PCMH model, e.g. the BH/LTSS CP program aims to improve care coordination

  • DSRIP funding supports ACO

investment in primary care

Patient-Centered Medical Home Initiative1,2 Primary Care Payment Reform Initiative2,3 Accountable Care Organization program4

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  • Introduction and Overview of the Health Policy Commission
  • Some Context and History: MassHealth PCMH and BHI Initiatives
  • HPC’s PCMH PRIME Certification Program

AGENDA

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“The commission, in consultation with the office of Medicaid, shall develop and implement standards of certification for patient-centered medical homes. In developing these standards, the commission shall consider existing standards by the National Committee for Quality Assurance

  • r other independent accrediting and medical home organizations. The standards developed by

the commission shall be based on the following criteria:

(1) enhancing access to routine care, urgent care and clinical advice though means such as implementing shared appointments, open scheduling and after-hours care; (2) enabling utilization of a range of qualified health care professionals, including dedicated care coordinators, which may include, but not be limited to, nurse practitioners, physician assistants and social workers, in a manner that enables providers to practice to the fullest extent

  • f their license;

(3) encouraging shared decision-making for preference-sensitive conditions such as chronic back pain, early stage of breast and prostate cancers, hip osteoarthritis, and cataracts; provided that shared decision-making shall be conducted on, but not be limited to, long-term care and supports and palliative care; and (4) ensuring that patient-centered medical homes develop and maintain appropriate comprehensive care plans for their patients with complex or chronic conditions, including an assessment of health risks and chronic conditions. (5) such other criteria as the commission deems appropriate.”

HPC PCMH Certification Statutory Language

Commonwealth of Massachusetts, Legislature. An Act Improving the Quality of Health Care and Reducing Costs through Increased Transparency, Efficiency and Innovation. Chapter 224 of the Acts of 2012, 6 August 2012.

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  • In Massachusetts, treatment gaps and delays for behavioral health treatment persist. Among

Massachusetts residents reporting any mental illness (AMI), 46.2% did not receive mental health treatment or counseling.1

  • The presence of a behavioral health condition can exacerbate a chronic medical condition,

increase total health care costs, and complicate disease management.2

  • Cost implications of behavioral health and chronic disease co-morbidities are significant. Medicaid

patients with both depression and diabetes have twice the average healthcare spending as patients with diabetes alone. 3

  • Primary care is an appropriate setting for identifying many behavioral health conditions
  • Integrating appropriate screenings, treatment, and care coordination for behavioral health

conditions into primary care visits may help reduce the need for higher-cost behavioral health care and additional medical care, and lead to better health outcomes

Why focus on behavioral health integration?

1Substance Abuse and Mental Health Services Administration. Behavioral Health Barometer: Massachusetts, 2015. HHS Publication No. SMA-16-Baro-2015-MA. Rockville, MD: Substance Abuse

and Mental Health Services Administration, 2013. http://www.samhsa.gov/data/sites/default/files/Massachusetts_BHBarometer.pdf

2Mental Health Financing in the United States, A Primer, April 2011. The Kaiser Commission on Medicaid and the Uninsured. Data based on SAMHSA Spending Estimates Project, 2010.

https://kaiserfamilyfoundation.files.wordpress.com/2013/01/8182.pdf

3Unutzer, Jurgen et al. The Collaborative Care Model: An Approach for Integrating Physical and Mental Health Care in Medicaid Health Homes. Health Home: Information Resource Center. Brief May

  • 2013. http://www.medicaid.gov/State-Resource-Center/Medicaid-State-Technical-Assistance/Health-Homes-Technical-Assistance/Downloads/HH-IRC-Collaborative-5-13.pdf

Treatment gaps impact health outcomes and costs Integration may improve quality and close gaps

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HPC PCMH PRIME Certification

Starting January 1, 2016, practices achieved HPC’s PCMH PRIME certification by demonstrating enhanced capacity and capabilities in behavioral health integration (BHI). Practices entered the Pathway to PCMH PRIME and were certified on a rolling basis.

Pathway to PCMH PRIME (up to 18 months)

2011 Level 2 NCQA 2011 Level 3 NCQA 2014 NCQA 2017 NCQA HPC/NCQA Assessment of Behavioral Health Integration (PRIME)

PCMH PRIME Certification

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Practices Participating in PCMH PRIME

5 practices are on the Pathway to PCMH PRIME 94 practices are PCMH PRIME Certified

101 Total Practices Participating

2 practice applying for NCQA PCMH Recognition and PCMH PRIME concurrently

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As of April 2019:

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# Criteria (practice must meet ≥ 7 out of 13)

1 The practice has at least one care manager qualified to identify and coordinate behavioral health needs. 2 The practice has at least one clinician located in the practice who provides medication-assisted treatment, and provides behavioral therapy directly or via referral, for substance use disorders. 3 The practice works with behavioral healthcare providers to whom the practice frequently refers, to set expectations for information sharing and patient care. 4 The practices integrates behavioral healthcare providers into the care delivery system of the practice site. 5 The practice tracks referrals to behavioral health specialists and has a process to monitor the timeliness and quality of the referral response. 6 The practice conducts a comprehensive health assessment that includes behaviors affecting health, and the mental health/substance use history of patient and family. 7 The practice conducts developmental screening using a standardized tool for patients under 30 months of age. 8 The practice conducts depression screenings for adults and adolescents using a standardized tool. 9 The practice conducts anxiety screenings for adults and adolescents using a standardized tool. 10 The practice conducts alcohol use disorder or other substance use disorder screenings for adults and adolescents using a standardized tool. 11 The practice conducts postpartum depression screenings using a standardized tool. 12 The practice implements clinical decision support following evidence-based guidelines for care of mental health conditions and substance use disorders. 13 The practice establishes a systemic process for identifying patients who may benefit from care management, and criteria that include consideration of behavioral health conditions.

2017 PCMH PRIME Criteria

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PCMH PRIME criteria aligned with NCQA PCMH Recognition standards

  • HPC has aligned many PCMH PRIME criteria with NCQA PCMH

Recognition criteria in order to maintain consistency and reduce administrative burden on practices

  • 12 PCMH PRIME criteria have a PCMH 2017 equivalent
  • For 10 of these 12, practices applying for PCMH PRIME may

automatically receive full or partial credit for documentation submitted for PCMH 2017 The HPC and the National Committee for Quality Assurance (NCQA) are partners in delivering PCMH PRIME. NCQA provides program design,

  • perations, and training support for the PCMH PRIME program.

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NCQA Scope of Work for PCMH PRIME

HPC partnered with National Committee for Quality Assurance (NCQA) to: Program design consulting support Communications about PCMH PRIME

  • Outreach to practices who are renewing or converting NCQA recognition
  • Disseminating Informational materials about PCMH PRIME

Evaluation of practices for PCMH PRIME

  • Update submission platform to include PCMH PRIME criteria
  • Evaluate practice submissions against PCMH PRIME standards
  • Provide results to HPC for scoring

Training for practice applying for PCMH PRIME

  • Virtual and in-person training opportunities for practices to learn about

PRIME and the application process

1 2 3 4

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PCMH PRIME Technical Assistance Goals and Objectives

Increase the capacity of primary care practices to identify and treat behavioral health conditions, in coordination with behavioral health providers as appropriate Increase the number of PCMH PRIME certified practices in the Commonwealth Increase the number of PCMH PRIME criteria that practices are able to meet Facilitate knowledge transfer between “leading” practices and those newer to implementing behavioral health integration Support primary care practices that may vary in geographic location, setting, primary care model, patient population, and other characteristics (including those serving special high-risk populations) to achieve PCMH PRIME certification Identify areas of need for further behavioral health integration support among primary care practices in the Commonwealth

1 2 3 4 5 6

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Overview of PCMH PRIME Technical Assistance

Eligible Entities All MA primary care practices; some TA for Pathway or PCMH PRIME Certified practices only TA Contractor HPC contracted with Health Management Associates to design and deliver PCMH PRIME TA Content Behavioral health integration: collaborative care model and PCMH PRIME criteria Structure

In-person sessions to facilitate peer-to-peer learning on behavioral health integration best practices HMA practice coaches provide telephonic or

  • nsite practice coaching. Practices submit a

proposal to request up to 20 hours of practice coaching for a BHI project of their choice. 7 pre-recorded webinars on how to

  • perationalize BHI into primary care are

available to all Pathway or PCMH PRIME Certified primary care practices.

~4 knowledge sharing sessions in 2018 Individualized practice coaching Access to 7 pre- recorded webinars

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PCMH PRIME TA Cohort 1 by the Numbers

115

Hours of practice coaching

Virtual Learning Community Participants

23+

Knowledge sharing session viewers

36 29

Learning Collaborative attendees

LC 2 LC 1

“[Practice coach] was instrumental in helping us think about population managing our behavioral health patients and giving us the tools needed to advocate for the resources needed to do so.”

1 infographic to share

learnings

20

Practices participated in TA

54

“TA helped add to the processes that were in place and also help prioritize what other criteria need to be reviewed to attain PCMH PRIME.”

50% of Pathway to PCMH

PRIME cohort 1 participants

achieved PCMH PRIME

after completing TA

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PCMH PRIME 2017 Standards vs. NCQA’s Distinction in BHI

PCMH PRIME NCQA Distinction in BHI

Eligibility

NCQA PCMH Recognized practices (MA

  • nly)

NCQA PCMH Recognized practices (all states)

Certification/ recognition period

3 years 1 year; after initial application, practices submit abbreviated documentation to maintain distinction

Total number of criteria

13 criteria 18 criteria

# of criteria needed to pass

Any 7 criteria 13 criteria, including all 11 “core” criteria and any 2

  • f 7 “elective” criteria

Overview of standards

  • Information sharing with BH providers
  • Integration of BH providers into primary

care

  • Referral tracking and follow up
  • Comprehensive health assessment

including BH screenings (6 criteria)

  • Identifying high-risk patients for care

management

  • Care manager to support patients with BH

needs

  • Evidence-based decision support
  • Medication-assisted treatment
  • Includes 9 PCMH PRIME criteria
  • Additional components of the collaborative care

model such as brief interventions, consultative relationship with a BH provider, and monitoring BH symptoms and adjusting care

  • BH resources and training for care team
  • Integrated health record and care plans for

behavioral and physical health

  • Monitoring of BH clinical quality measures and

taking action to improve performance

  • Controlled substance database review

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HPC PCMH Certification 2019

 Current PCMH PRIME program sunseted on April 30, 2019  NCQA Distinction in Behavioral Health Integration now qualifies practices for HPC PCMH Certification  HPC is exploring new ways to support behavioral health integration:

Telehealth Tools Outcomes- Oriented Measurement BH Prescribing In Primary Care

Increase Access Measure Impact Integrate Service Delivery

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