Presenters: Joe Totman & Shari A. Summers
The Residential Living Mission is to enhance students’ educational and developmental experiences. We ensure safe, well-maintained living environments; promote a wellness lifestyle; and provide outstanding service to our customers.
Outcome I: Residential Living will provide academic support programs and create a community in the Residence Halls that support the academic mission of UWSP. Outcome II: Residential Living will provide safe, clean on campus living facilities to UWSP students. Outcome III: Residential Living will encourage Residence Hall students to take part of the opportunities of engagement and learning provided in the Residence Halls and on the UWSP campus community. Outcome IV: Residential Living will develop the leadership skills of the student staff and professional hall staff.
CDER Program Databank: in-house departmental web based on- line tracking system for staff members to input program details. FIG Program and ARC Program: Annual Surveys Probationary Student Program is assessed by tracking students on probation in the fall versus those that are on probation in the spring. ACUHO-I EBI Survey (Association of College and University Housing Officers-International Educational Benchmarking, Inc.) is an external annual survey completed to provide insight into resident perceptions and demonstrates to residents that their perceptions are important in 19 residence hall factors.) UWSP results were also compared with six other schools of comparable size and demographics, called the Select 6 Comparison. The six universities UWSP was compared to are: University of Wisconsin- Platteville, University of Wisconsin-Oshkosh, University of Wisconsin-Eau Claire, University of Wisconsin-Green Bay, University of Wisconsin-Whitewater, and Minnesota State University-Mankato.
Academic Support rt Programs: ms: ARC to Success Program : program for entering freshman met individually with an Academic Resource Coordinator (ARC) throughout the fall semester to learn academic tips. Freshman Interest Group Program (FIG): program for incoming freshman to be part of an academically-focused group of peers with similar majors. The small groups of 20 students or less live in the same building and take a core set of classes/sections together. We have six different themes of FIGs. Faculty Mentor Program: program where individual faculty members are invited to join residence hall staff to create opportunities for students to engage in educational and developmental experiences with faculty. Probationary Student Program: an intervention program that is a conversation of Hall Directors with hall residents who were placed on academic probation at the end of Fall semester. The Achieving Career Exploration through Services (ACES) Program: is a class (Eng. 157) available only to upper-class residence hall students emphasizing aspects of service learning and career development.
ARC Highlights ARC participants have slightly higher retention rates than first year students from fall to spring semester. Participant survey included that of the 199 students who completed the survey: 78% indicated that the ◦ program was helpful to them in their overall academic transition ◦ 82% stated that the program helped them become more The majority of ARC participants familiar with campus found the topic sessions to be resources. good or excellent.
FIG Highlights FIG G Topic Sess ssion n Resu sults ts 60 50 The FIG program had a 12% higher retention rate for the last 5 40 dents ts years compared to all other t of Stude freshman. 30 FIG participants had a slightly Percent higher GPA than other non FIG 20 FYS 10 FIG demonstrated a social connection to UWSP by participating in FIG events as well 0 as utilizing many campus resources and programs. 62% reported that they interacted with their faculty outside of class Excellent Good Average 92% of respondents reported that Poor Very Poor Not Applicable the FIG program had met their expectations. The majority of FIG students found the Topic Sessions to be good or average.
FML- Faculty attended or hosted 38 programs in the Residence Halls. ACES enrolled14 upper-class residence hall students Probationary Student Program: ◦ 67students were on probation during the fall ◦ 52 of the students on probation during the spring semester EBI results of time management, study skills etc… are below select 6 and Carnegie peers and mark of excellence
EBI Result lts Commun munit ity Develo lopment ment and Academi mic c Culture re Satisfaciton: Hall Staff Tolerant Residents Community Personal Interactions Select 6 Respectful Residents Carnegie UWSP Satisfaction: Programming Diverse Interactions Manage Time, Study, solve problems 5 5.2 5.4 5.6 5.8 6 Mean Results 5.5 is EBI "mark of excellence"
Facili lities ties Residence Halls that meet code and professional certification standards All residence halls serve students with disabilities In hall custodial staff Rotational update and remodeling of study lounges and front lobbies Floor kitchens Refurbished furniture to save money and be environmentally friendly, Green Room, purchase of green energy, eco-products and design Prop alarms on doors to ensure residents enter main entrance In hall computer labs ResNet, wireless access in common areas and cable service Support of a secure armory, requiring residents to not store weapons in their room
Academic community: ◦ 52.8% of residents say they are moderately or very satisfied with their ability to study in their room ◦ 89.5% of residents moderately to extremely believe residents living with or near them are concerned about their academic success Safety: ◦ 78% report feeling moderately or very satisfied with how safe in their hall ◦ 80% report feeling moderately or very satisfied with how safe in their room
EBI Result lts Facilities lities and Services ices Saftey Room Assignments/Change Satisfaction: Services Select 6 Sastifaciton: room/floor Carnegie UWSP Sastifaciton: Facilities Dining Services 4 4.2 4.4 4.6 4.8 5 5.2 5.4 5.6 5.8 6 Mean Results 5.5 is EBI "mark of excellence
Only 33% of our Residence Hall students report being moderately or very satisfied with their in room temperature control Only 37% of our Residence Hall students report being moderately or very satisfied with our vending services Only 40% of our Residence Hall students report being moderately or very satisfied with the cleanliness of the bathroom facilities
Number ber of Residence nce Hall Services and Support Initiatives: Progr grams ams 2008-2009 2009 Wellness programming 46 78 58 Walkover opportunities to campus and community Social events 285 Physical Residence Hall Association Intellectual (RHA) Career Hall Governments 953 Emotional National Residence Hall Spiritual Honorary (NRHH) 237 Diversity Ambassador Program Faculty Mentor Liaison EBI results indicate that with regards to program satisfaction of programming type and quality, UWSP ranks in the top 2 or 3 of our select in all factors!
Total al Programs ams in Residence nce Halls 1600 1400 Social / Community 1200 Programs Physical / Health ams Programs r of Program 1000 Intellectual 800 Programs Number Career Programs 600 400 Emotional Programs 200 0 2004-2005 2005-2006 2006-2007 2007-2008 2008-2009 … Academi emic Year There has been a 30% reduction in all dimensions of programs over the last 5 years.
EBI Result lts Commun munit ity Develo lopment ment Satisfaciton: Hall Staff Tolerant Residents Community Personal Interactions Select 6 Respectful Residents Carnegie UWSP Satisfaction: Programming Diverse Interactions Manage Time, Study, solve problems 5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 6 Mean Results 5.5 is EBI "mark of excellence"
Training and on-going professional developments for Hall Directors (HD) Fall training and mid year training for HDs, ADs, CAs, ARCs, FIG ARCs, DAs, Hall Government, (STAFF) and Pointer Pals On-going training topical for ARCs, DAs, FMLs 8-week staff seminar class for new CAs Leadership Developments throughout the year Mini-conferences, Leadership Extravaganza, Job Shop SLTC Mentor/Mentee program, AD monthly meetings One on ones between Hall Director and student staff or government members Community Housing Council (CHC) Social Justice Issues Committee (SJIC) Recognition and Support Committee Student Leadership Training Committee (SLTC),Student Conduct Board
The majority of staff felt more comfortable after training with the demands of their Staff Evaluation of Training position. (Comfort after Training Survey) Staff Evaluation of Staff training results Training Before are then looped back Training into making changes Yearly Staff Training for next year changes on a staff or programmatic level
Outcome 1: Academic Culture ◦ Review assessment cycles and maybe put it on a 2 or 3 rotational cycle (don’ t have to everything every year) ◦ Review FIG and ARC programs see if there is need for expansion of successful academic support programs. ◦ Look at other ways to create an academic culture for all residents.
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