Presenters: Joe Totman & Shari A. Summers The Residential - - PowerPoint PPT Presentation

Presenters: Joe Totman & Shari A. Summers

 The Residential Living Mission is to enhance

students’ educational and developmental

• experiences. We ensure safe, well-maintained

living environments; promote a wellness lifestyle; and provide outstanding service to

• ur customers.

 Outcome I: Residential Living will provide academic

support programs and create a community in the Residence Halls that support the academic mission of UWSP.

 Outcome II: Residential Living will provide safe, clean on

campus living facilities to UWSP students.

 Outcome III: Residential Living will encourage Residence

Hall students to take part of the opportunities of engagement and learning provided in the Residence Halls and on the UWSP campus community.

 Outcome IV: Residential Living will develop the leadership

skills of the student staff and professional hall staff.

 CDER Program Databank: in-house departmental web based on-

line tracking system for staff members to input program details.

 FIG Program and ARC Program: Annual Surveys  Probationary Student Program is assessed by tracking students

• n probation in the fall versus those that are on probation in the

spring.

 ACUHO-I EBI Survey (Association of College and University

Housing Officers-International Educational Benchmarking, Inc.) is an external annual survey completed to provide insight into resident perceptions and demonstrates to residents that their perceptions are important in 19 residence hall factors.) UWSP results were also compared with six other schools of comparable size and demographics, called the Select 6 Comparison. The six universities UWSP was compared to are: University of Wisconsin- Platteville, University of Wisconsin-Oshkosh, University of Wisconsin-Eau Claire, University of Wisconsin-Green Bay, University of Wisconsin-Whitewater, and Minnesota State University-Mankato.

 Academic Support

rt Programs: ms:



ARC to Success Program : program for entering freshman met individually with an Academic Resource Coordinator (ARC) throughout the fall semester to learn academic tips.



Freshman Interest Group Program (FIG): program for incoming freshman to be part of an academically-focused group of peers with similar majors. The small groups of 20 students or less live in the same building and take a core set of classes/sections

• together. We have six different themes of FIGs.



Faculty Mentor Program: program where individual faculty members are invited to join residence hall staff to create opportunities for students to engage in educational and developmental experiences with faculty.



Probationary Student Program: an intervention program that is a conversation of Hall Directors with hall residents who were placed on academic probation at the end of Fall semester.



The Achieving Career Exploration through Services (ACES) Program: is a class (Eng. 157) available only to upper-class residence hall students emphasizing aspects of service learning and career development.

The majority of ARC participants found the topic sessions to be good or excellent.

ARC Highlights

 ARC participants have

slightly higher retention rates than first year students from fall to spring semester.

 Participant survey included

that of the 199 students who completed the survey:

• 78% indicated that the

program was helpful to them in their overall academic transition

• 82% stated that the program

helped them become more familiar with campus resources.

FIG Highlights

The majority of FIG students found the Topic Sessions to be good or average.

10 20 30 40 50 60

Percent t of Stude dents ts

FIG G Topic Sess ssion n Resu sults ts

Excellent Good Average Poor Very Poor Not Applicable 

The FIG program had a 12% higher retention rate for the last 5 years compared to all other freshman.



FIG participants had a slightly higher GPA than other non FIG FYS



FIG demonstrated a social connection to UWSP by participating in FIG events as well as utilizing many campus resources and programs.



62% reported that they interacted with their faculty outside of class



92% of respondents reported that the FIG program had met their expectations.

 FML- Faculty attended or hosted 38 programs in the

Residence Halls.

 ACES enrolled14 upper-class residence hall students  Probationary Student Program:

• 67students were on probation during the fall
• 52 of the students on probation during the spring semester

 EBI results of time management, study skills etc… are

below select 6 and Carnegie peers and mark of excellence

5 5.2 5.4 5.6 5.8 6 Manage Time, Study, solve problems Diverse Interactions Satisfaction: Programming Respectful Residents Personal Interactions Community Tolerant Residents Satisfaciton: Hall Staff Mean Results

EBI Result lts Commun munit ity Develo lopment ment and Academi mic c Culture re

Select 6 Carnegie UWSP

5.5 is EBI "mark of excellence"

 Facili

lities ties

 Residence Halls that meet code and professional certification

standards

 All residence halls serve students with disabilities  In hall custodial staff  Rotational update and remodeling of study lounges and front

lobbies

 Floor kitchens  Refurbished furniture to save money and be environmentally

friendly, Green Room, purchase of green energy, eco-products and design

 Prop alarms on doors to ensure residents enter main entrance  In hall computer labs  ResNet, wireless access in common areas and cable service  Support of a secure armory, requiring residents to not store

weapons in their room

 Academic community:

• 52.8% of residents say they are moderately or very

satisfied with their ability to study in their room

• 89.5% of residents moderately to extremely believe

residents living with or near them are concerned about their academic success

 Safety:

• 78% report feeling moderately or very satisfied with

how safe in their hall

• 80% report feeling moderately or very satisfied with

how safe in their room

4 4.2 4.4 4.6 4.8 5 5.2 5.4 5.6 5.8 6 Dining Services Sastifaciton: Facilities Sastifaciton: room/floor Satisfaction: Services Room Assignments/Change Saftey Mean Results

EBI Result lts Facilities lities and Services ices

Select 6 Carnegie UWSP

5.5 is EBI "mark of excellence

 Only 33% of our Residence Hall students

report being moderately or very satisfied with their in room temperature control

 Only 37% of our Residence Hall students

report being moderately or very satisfied with

• ur vending services

 Only 40% of our Residence Hall students

report being moderately or very satisfied with the cleanliness of the bathroom facilities

Services and Support Initiatives:

EBI results indicate that with regards to satisfaction of programming type and quality, UWSP ranks in the top 2 or 3 of our select in all factors!

 Wellness programming  Walkover opportunities to

campus and community events

 Residence Hall Association

(RHA)

 Hall Governments  National Residence Hall

Honorary (NRHH)

 Diversity Ambassador

Program

 Faculty Mentor Liaison

program

953 237 285 58 78 46

Number ber of Residence nce Hall Progr grams ams 2008-2009 2009

Social Physical Intellectual Career Emotional Spiritual

…

There has been a 30% reduction in all dimensions of programs over the last 5 years.

200 400 600 800 1000 1200 1400 1600 2004-2005 2005-2006 2006-2007 2007-2008 2008-2009 Number r of Program ams Academi emic Year

Total al Programs ams in Residence nce Halls

Social / Community Programs Physical / Health Programs Intellectual Programs Career Programs Emotional Programs

5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 6 Manage Time, Study, solve problems Diverse Interactions Satisfaction: Programming Respectful Residents Personal Interactions Community Tolerant Residents Satisfaciton: Hall Staff Mean Results

EBI Result lts Commun munit ity Develo lopment ment

Select 6 Carnegie UWSP

5.5 is EBI "mark of excellence"

 Training and on-going professional developments for Hall

Directors (HD)

 Fall training and mid year training for HDs, ADs, CAs, ARCs,

FIG ARCs, DAs, Hall Government, (STAFF) and Pointer Pals

 On-going training topical for ARCs, DAs, FMLs  8-week staff seminar class for new CAs  Leadership Developments throughout the year  Mini-conferences, Leadership Extravaganza, Job Shop  SLTC Mentor/Mentee program, AD monthly meetings  One on ones between Hall Director and student staff or

government members

 Community Housing Council (CHC)  Social Justice Issues Committee (SJIC)  Recognition and Support Committee  Student Leadership Training Committee (SLTC),Student

Conduct Board

 The majority of staff

felt more comfortable after training with the demands of their

• position. (Comfort

Survey)

 Staff training results

are then looped back into making changes for next year changes

• n a staff or

programmatic level

Yearly Staff Training Staff Evaluation of Training Before Training Staff Evaluation

• f Training

after Training

 Outcome 1: Academic Culture

• Review assessment cycles and maybe put it on a 2
• r 3 rotational cycle (don’ t have to everything every

year)

• Review FIG and ARC programs see if there is need

for expansion of successful academic support programs.

• Look at other ways to create an academic culture

for all residents.

5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Full Residence Experience Overall Learning Overal Sastisfaciton Stasifaction w/ University Personal Growth Mean Results

EBI Result lts Overal erall l Satisfactio sfaction

Select 6 Carnegie UWSP

5.5 is EBI "mark of excellence"

 Ou

Outcome come II: Community unity & & Development/P elopment/Progr rogramming amming

• Consider a rotational cycle of assessment of student

programming and engagement.

• Consider an Internal Review Board process to focus

assessment efforts

• Develop consistent programming language

 Outc

tcom

• me

e III: I: Ha Hall l Envi vironm

• nment

ent and services vices

• Consider breaking out EBI results for newly remodeled

halls, the new hall and compare with unremodeled halls

• Use EBI to target halls that may need improvement in

cleanliness and upgrade of facilities

 Outcome IV

• Consider putting assessment of training on a cycle

and consider an internal review process for other assessment projects to minimize the potential for

• ver-surveying our students.
• Continue to use EBI for goal setting and training

and monitoring.