Presented by Muriel G. Westmorland Former Chair, New Veterans - - PowerPoint PPT Presentation

Presented by Muriel G. Westmorland Former Chair, New Veterans Charter Advisory Group Presented to Veterans Affairs Stakeholder Advisory Committee Ottawa 2011

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 To present

sent the rational

• nale

e for establi blishing shing the New w Veterans rans Charter ter Advi viso sory ry Group up (NV NVCAG AG)

 To identi

tify fy repres resentation entation on NVCAG

 To discuss

uss obje jective ves s of Committee ee

 To

To pres esent ent princ ncipl iples es go gove verni ning ng wo work of NVCAG AG

 To revi

view w majo jor obje jective ves s and focus

 To

To facilitate ate discussion ussion

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 Ap

April il 20 2006 06 Ne New w Vet eteran erans s Charte rter r (NV NVC) enacted cted

 Sh

Shifts fts focus from m illnes ess s to we wellness ess

 Is a livi

ving g charter er

 May

y be modified ed and chang nged ed as needed ded

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An arms le lengt gth h Advis isory y Commit ittee ee to co conduc uct t an in independe endent nt re revie iew and pro rovid ide e exper ert t advic ice on ways to i improve ve benefi fits ts and servic ices es under r the New Ve Veterans s Chart rter er (NVC VC)

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 Seven Veterans’ Organizations – ANAVETS,

TS, CAVUNP NP, , RCMP P Vets, , CPV PVA, , RCL, NCVA, GWV WVAC AC

 11 Veterans

rans on the NVCAG

 3 Academics

emics (Geront rontol

• logy
• gy,

, Rehabi bilit itation ation, Po Policy) y)

 1 Cl

1 Clinician ian (Ps Psycho ycholog logist) ist)

 1 Family

y repres resentativ entative

 1 Disabi

abili lity ty Management agement represen resentative ative

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 Social

ial Covenant nant

 Determin

rminants ants of H Health

 Respect

ect for

• r Family

ily

 Economic

nomic Security rity

 Approp

• pri

riat ate e Rehab abilit ilitation ation

 Communicat

munication ion

 Researc

arch

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 The implicit social contract between

Canadians and Canadian Forces members

 In other words – government exits “to serve

the will of the people” (Plato, Hobbes, Rousseau) and look after their well-being

 The people have given power to government

to in theory enact their wishes i.e. There is a responsibility to do what is right.

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There are 12 determi minants nts –

 Income

e and Social Status, s, Social Support t

 Networ

• rk,

k, Educatio tion n and Literacy, y, Employm yment nt

 and Working

ng Conditi itions,

• ns, Physical

al

 Envir

ironme

• nments,

nts, Personal Health Practices, s,

 Healthy

hy Childhoo hood d Development nt

 Individua

idual l Capacity ty and Coping g Skills

 Biology

• gy and Ge

Genetic Endowme wment nt

 Health

h Services

 Ge

Gender

 Cultu

ture re (Canad adia ian n Public Health Agency) y)

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9

Review iew informa

• rmatio

ion gather hered ed by VAC, Veter eran ans s Organizati anizations and Famil milies ies and discus cussio ions s with h Regio iona nal l Directors ctors To

• revi

view ew informa

• rmatio

ion/report /reports s deve velo loped ped by other her Advi visor sory y Groups ups i.e., , GAC, , SNAG, G, OSSIS SSIS/Men Mental al Healt lth h Comm mmitte ittees es To

• recomme
• mmend

nd chan anges ges to NVC Program rams and Policies icies in order to to meet et identi ntifie fied need eds

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 Fulfill

ill the object ctives ives of the NVC

 Re

Reco cognize gnize the e co contri tributions, butions, sacr crifi ifices ces and ach chiev evements ements of Vetera rans ns and their famili ilies es

 Prov

• vide

ide harmonize

• nized

d support port programs rams

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 Provid

vide e appropriat iate e level l

• f compens

ensati ation

• n and

benef efit its to e ensure re economic nomic and social l well-being eing of Veteran ans and their r families ies

 Devel

elop

• p an optimal,

l, client ent-cen centred red rehabil abilitation itation program am (Disabi bility lity Management gement)

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 Moral

al obligati ation

• n

 Natur

ure e of Militar ary y Servi vice ce

 Famil

ily y Centred ed

 Strengths

ngths-Ba Based sed

 Wellne

ness ss and early intervention rvention

 Re

Respect, ect, responsiveness

• nsiveness and

flexibil ibility ity

 Eq

Equity ty

 Employment

loyment and health th

 Evidenc

dence inform rmed

 Inte

tegrati gration

• n an

and co collabora aboratio tion

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• Families

ilies – Strength gthen en Support

• rt Services

ices:-

• Family

ily Centr tred ed Cultu ture re

• Fill

l Servic vice e Gaps

• Improve
• ve Access to

prov

• vid

iders ers

• Increa

crease se Support rt to Family ily members rs

• Increa

crease se support to survivors vivors/f /families amilies of Fallen len

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 Famil

ily y Centred ed Culture re

 Need to increase

ease VAC staff sensitivit ivity y to n needs

• f familie

lies

 Devel

elop

• p a family

y covenant enant

 Consis

istent tent definit ition ion of family ly

 Raisin

ing public c awareness ness

 contribut

ributions ions of families ies

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 Fill Service

ice Gaps to ease transitio ition n to Ci Civil ilian ian Life

 Tr

Tran ansition ition gap aps from milita itary ry to ci civilian ian life

 Match

ching ng servic ices es and benefi fits ts between en forces ces and veterans ans e.g. MFRC RC

 Changing

ging acc ccess s requireme irements nts for fam amili ilies es – voca cational tional, co counse nselling, ling, educati cation

• n

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 Impro

prove Acc ccess s to Skilled, led, Knowled wledgeabl geable e Hea ealth th Ca Care e Provider viders

 Short

rtage age of Primary ary Care Provid viders ers

 Variat

iation ion among Rehab habilit ilitati ation

• n

Profes essionals ionals

 Difficul

culty ty accessing ing ment ntal al health th providers ers and programs ams

 Consis

istency tency between n forces es and Veterans rans programs ams

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 Prov

• vide

ide Suppor

• rt

t for Famil ily y Caregivers ivers

 Financ

ncia ial l and other r support port

 Loss

ss of voca catio tiona nal

• pportuniti
• rtunities

es

 Ch

Child d ca care e an and support

• rt

 Educatio

cation n of family y re

 Avail

ilabi ability lity of res esourc urces es

 Acc

ccess ss to models s ie.,MFRC FRC

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• Ensure

ure Economic

• mic Securi

urity y

• End legacy

y of

• f I

Insuran rance ce based approach ach

• Provid

vide e fair, equitab able le inco come me

• Increa

crease se acces ess to P PIA

• Adjust non-economic

economic loss awards =s =society

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 Incr

crea ease e support

• rt for

Survivors vivors and Familie ies s

• f Fal

allen en

 Impro

prove support

• rt for

survi rvivo vors rs partners, ners, fam amili ilies es i.e.

• e. VIP

 Incr

crea ease e bereavement avement co counsell selling ing

 Prov

• vide

ide financial cial support port

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 End legacy

cy of Insur suranc ance e based ap approac

• ach

h to Ben enef efits ts

 VAC should

ld free itself from m SISIP IP co constr traints aints

 Elimi

mina nate te ca cap on Earnings ings Loss s Benefits ts

 Make

e reservist vists s eligibl ble e.g., Acc ccident nt Dismemberment memberment

 Re

Re-align ign Benefit t Structure cture

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 Prov

• vide

ide Fair and Equitable table Inco come me

 Ra

Raise Earnings ngs Loss s Benefi fit t to 10 100% 0% inco come me

 En

Ensur ure e Sal alar ary y ref eflec ects ts poten enti tial al earnings ngs not stay at low rate

 Prov

• vide

ide for financial ncial stabili ility ty for earnings ngs loss s ensuring ing Veterans ans stab abili ility ty in ret etirement ement

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 Incr

crea ease e Acc ccess s to Permane manent nt Impai airm rment nt Allowanc wance

 Re

Re-exam am eligibi bility lity cr criteri eria

 Make

e PIA retroac activ tive e to date of impairm irment nt

 Re

Review ew nee eeds of seriously

• usly disable

led d Vetera rans ns regarding ing financ ncial ial suppor

• rts

ts and subsequen sequent t improve roveme ment nt in Qu Quality ty

• f Life

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 Ensur

ure e Non-Ec Economi

• nomic

c Loss ss Awards s Co Compar parable able to Soci ciet ety

 Disabi

bility lity Award less than an that at aw awar arded ed by y Courts ts in Civil ca cases

 Op

Options ions for paymen ents ts – not just lump sum

 Prov

• vide

ide $ $ and other r help regarding ing use of funds ds

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• Raise

ise Bar for Rehab habilitation litation

• Moder

erniz nize rehab

• Impro

prove Case Man anagemen agement

• Impro

prove acc ccess

• Re

Repai air provider ider relati tionship

• nship

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 Moder

erniz nize Re Rehab Programs grams

 Var

ariat ations ions in def efiniti ition

• n of

rehabil bilita itatio tion n acr cross s Canada da, , public/priv c/private ate prov

• viders

ders

 Ensur

ure e provid viders rs under erstand stand Military/ ary/ Vet eter eran an Cu Culture re

 Import

portanc ance of holistic tic Programs grams

 Early co

contact act with workpla kplace ce opportuniti rtunities es

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 Impro

prove Case Managemen gement t Services ices

 Case manageme

gement nt needs to build relationshi ionship p with cl clients nts & f & famili lies es

 Impro

prove knowle ledge dge of co community mmunity resource rces

 Assist

st with navigation gation of systems tems

 Be sensitive to client’s

readiness iness

 Focus

cus on cl client t needs and fac acilita litation tion

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 Impro

prove Acc ccess s to Re Rehab Services ces

 Ensur

ure e harmonizatio

• nization

n of Re Rehab approach ches es bet etween een Force ces s an and VAC

 Focus

cus on Re Rehab that support ports s transitio ition n and is indivi ividual dual and goal- ce centr tred ed

 Dea

eal with cu current ent Re Rehab ab barrie iers rs i.e., funding ing and transpor sportati tation

• n

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 Re

Repair Damage ged d Re Relation

• nship

hip with Provide

• viders

rs

 Ensur

ure e that paymen ent t sch chedules edules mirror

• r ac

acce cepte ted d level els

 Re

Reduce ce negativ tive e impre ression ssion ca caused d by form m filling ing

 Re

Respect ct opinions ions of prov

• viders

ders rather than ch chal alle lenging nging them em

 Prov

• vide

ide educa catio tional nal

• pportuniti
• rtunities

es for front t line staf aff f i.e.

• e. knowle

ledge dge of Re Rehab

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 Act

ctive ively ly Promote mote New ew Vetera rans ns Charter r and Servi vice ces

 Ensur

ure e co commun munica cati tion

• n

vehicles icles are appropri

• priate

te for target t populatio ulation

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 Ensur

ure e Communicatio munication n Vehicles cles are ap appropria

• priate

te

 Re

Respond nd to yo younger, ger, technol chnology

• gy savvy

vy demogra

• graphic

phic

 Use popular

lar modes s i.e, Blogs, , Tw Twitter, r, Face cebook book

 Ensur

ure e co commun munica cati tion

• n

addresses esses target t au audien ence ce an and is cu current ent

 Communi

mmunica catio tion n polici cies es should uld be relevant ant and build d in acc ccountabil ntability ity

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 Establi

blish sh Perform

• rmanc

ance Measure res, s, Gather r Data and Assess ss Impac act

 Monito

itor r Progr grams ams and Service ces

 Inve

nvest st in Re Research ch

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 Monito

itor r Progr grams ams and Servi vice ces

 Applicati

ication

• n of

functional ctional assessme sment nt tools ls to performanc rmance co could ld be e used ed

 Evalua

luatio tion n of Health h Status us – use of standa andardiz rdized ed tools

 Import

portanc ance of regular ar progr gram am review w and ad adjustm stment ent

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 Inve

nvest st in Re Research ch

 Re

Research ch essenti tial al to ev eviden denced ced bas ased ed policy cy and deci cision ion making ng

 Import

portanc ance of funding ing to the e res esea earch ch process cess

 Buildi

ding ng on strengths ngths that at al alrea eady y ex exist t withi hin n research ch co community mmunity

 Sco

copi ping ng out potentia ntial l funding ding partners ners

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 Vetera

rans ns Affairs s has an oppor

• rtunity

tunity to beco come me a lea eader er

 Areas providing

iding opportuniti rtunities es are:

• Preve

eventing nting Health h Dispari rities ties

• Providi
• viding

ng supportiv

• rtive

e programs rams for famili ilies es

• Demonstra
• nstrating

ting exce cellen ence ce in Re Rehab abil ilitati itation

• n
• Focusi

cusing ng on eviden ence ce through ugh Re Research ch

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