Presentation Skills Oliver Henry CMCIH LBL Skills, 46-50 Rutherford Drive, Wellingborough. NN8 6AX 01933 678110 www.lblskills.co.uk
Icebreaker
What are your aims for today?
Programme • Consider Your Audience • The roles of Ground Rules • Icebreakers • Equality & Diversity • The role of the Presenter • The importance of effective communication when presenting • Listening – The Science and Art • Face to Face – The Communication Package • You Most Important Tool – The Voice • Differentiated Learning Outcomes • Learning Styles • Presentation Techniques • The importance of structure • Final Tips • Putting into Practice • Additional slides
Consider your audience • Check Prior Learning! • Why are you speaking about this topic? • Is what you are speaking about good enough? • Is there enough for the time available? • Do you intend to convince and/or inform? • Do you aim to change the student’s way of thinking? • Is their attendance voluntary? • What would you expect?
The Role of Ground Rules
The Role of Ground Rules Why do we need to set Ground Rules? Who should set the Ground Rules? Who are the Ground Rules set for?
Icebreakers – Why?
Possible Icebreakers Icebreaker Activity Tell the entire group Give One True Statement something about you they about yourself couldn’t possibly guess Give One False Statement What vegetable would you be? about yourself What animal would you be? Get your Neighbour to decide which one is True and which one is False Tell the group something you love to do in your spare time Introduce your neighbour and share this Tell us your favourite meal if information with the money were no issue. Who Whole Group would you take?
Equality & Diversity
Equality & Diversity defined: Equality: Treating everyone differently in order to treat them the same. Diversity: recognising, valuing and taking account of people's different backgrounds, knowledge, skills, and experiences, and encouraging and using those differences to create a productive and effective workforce and community.
D ifferent Diversity I ndividuals V aluing E ach Other Diversity is everything that R egardless Of is different S kin Colour about I ntellect everybody T alent or Y ears
The Equality Act 2010 Orientation Partnership Pregnancy Maternity Reassign- Disability Source: acas . What’s New for employers? Marriage or Belief Religion Gender Sexual & Civil January 2011 ment Race Age Sex & Direct Discrimination - Someone is treated less favourably than another person because of a protected characteristic (PC) Associative Discrimination - Direct discrimination against someone NEW NEW NEW NEW because they associate with another person who has a PC Discrimination by Perception - Direct discrimination against NEW NEW NEW someone because the others think they possess a particular PC Indirect Discrimination - Can occur when you have a rule or policy that NEW NEW applies to everyone but disadvantages a particular PC Harassment - Employees can complain of behaviour they find CHANGES CHANGES CHANGES CHANGES CHANGES CHANGES offensive even if it’s not directed at them Harassment by a third party - Employers are potentially liable for NEW NEW NEW NEW NEW NEW harassment of their staff by people they don’t employ Victimisation - Someone is treated badly because they have CHANGES CHANGES CHANGES CHANGES CHANGES CHANGES CHANGES CHANGES CHANGES made/supported a complaint or grievance under the act Covered in existing legislation - no changes Not covered in existing legislation – now covered Covered in existing legislation - some changes Not covered in existing legislation – still not covered
Define / Source / Explain • Stereotype • Prejudice • Discrimination
Definitions • Stereotype – Because someone is a part of a visible group they must share the characteristics that you believe are typical of that group • Prejudice – Prejudging someone before you have met them, know little about them from direct personal experience • Discrimination – The way we act on that prejudice to the detriment of an individual AGAINST THE LAW Widen Participation, Equality, Differentiation, Diversity, Inclusivity
Why Inclusivity is so Important? - Inclusive Learning is learning which meets the needs, learning styles, abilities and experiences of all who come into the learning environment We can’t just say ‘This is how we teach’ and expect - everyone to fit in with it. - We need to find out how people learn and to develop provision, methods and resources to suit them Scales, P. (2008:274) -
The Role of the Presenter
The Teaching/Training Cycle Identifying Needs Evaluating Planning & Designing Assessing Facilitating/Presenting WHAT CAN YOU DO TO BE EFFECTIVE IN EACH AREA?
The Presenter Should open with… • Confident Introduction – stand still and take a reassuring stance • Credentials Statement - tell them what you will do for them • State your ‘Hook’ like I’ll help you overcome your anxieties when presenting • Introduce your programme – don’t read it • Reaffirm why they need to be there – first 10 minute listening rule
The importance of effective communication when training
Poor Communication • Poor communication can break a reputation • It can • detract from one’s credibility • damage interpersonal relationships • stop some people choosing to listen • affect our progress at key stages
Listening The Science & The Art
“Are you listening?” Is there is a difference between hearing and listening?
Effective Communication • Communication has always involved at least two people • It has never been only about how we give information • It has always involved how skilfully we listen
• Adults spend an average of 70% of their time engaged in some sort of communication, • 45% of this time is spent listening compared to 30% speaking, 16% reading and 9% writing. (Adler, R. et al. 2001).
Active Listening • Restating Demonstrates you are listening • Summarize Bring together the facts and pieces of the communication to check you understand it • Minimal encouragers Brief, positive prompts to keep the conversation going and show you are listening • Mirroring Instead of just repeating, reflect the speaker’s words in terms of feelings • Giving feedback Let the person know what your initial neutral thoughts
Face to Face The Human Communication Package
Face to Face Communication Body Language Tone of Voice Words Used Professor Albert Mehrabian
Face to Face Communication 7 38 55 Body Language Tone of Voice Words Used Don’t negate all your hard work by poor body language
Words used are still significant • The language we use is central to the effectiveness of our communication. You can inspire action! • Churchill addressing the nation during World War II • Rafa Benitez at half time 2006 Champions League Final • Sir Geoffrey Howe in Parliament in 1980 standing behind Mrs Thatcher
TOOLS Your Voice - Confident, Professional & Effective
Your voice should reflect natural punctuation • Pitch – do you vary the pitch of your voice or do you speak in a dull monotone voice? • Pace – at what speed to you speak and is that comfortable for your listener? • Volume – do you speak with appropriate volume and clearly to the caller indicating confidence and commitment to resolving any situation. Or are you softly spoken? • Emphasis/Inflection – Are certain words emphasized during the presentation to convey meaning and importance to those in attendance • Enthusiasm – Indicates you mean what you say and you believe its worth listening to. Video
Words can be misunderstood without speech that reflects punctuation “She fed her dog meat.” “A woman without her man is nothing!”
Words can be misunderstood without tone that reflects punctuation “She fed her, dog meat.” “A woman, without her, man is nothing!”
Inflection • Inflection is the wave-like movement of highs and lows in the pitch of your voice.
Tone: Even Children Expect a Certain Standard How would you read a story to a child?
TIPS: Voice projection • Do not be afraid of silence • Do not fold your arms • Keep your head up • Use clear consonants • Speak slowly • Pause between sections • Use rhetorical questions • Open you mouth wider than in normal speech
Recommend
More recommend
