Presentation Skills Oliver Henry CMCIH LBL Skills, 46-50 Rutherford - - PowerPoint PPT Presentation

Presentation Skills

Oliver Henry CMCIH LBL Skills, 46-50 Rutherford Drive,

• Wellingborough. NN8 6AX

01933 678110 www.lblskills.co.uk

Icebreaker

What are your aims for today?

Programme

• Consider Your Audience
• The roles of Ground Rules
• Icebreakers
• Equality & Diversity
• The role of the Presenter
• The importance of effective communication when presenting
• Listening –The Science and Art
• Face to Face –The Communication Package
• You Most Important Tool –The Voice
• Differentiated Learning Outcomes
• Learning Styles
• Presentation Techniques
• The importance of structure
• Final Tips
• Putting into Practice
• Additional slides

Consider your audience

• Check Prior Learning!
• Why are you speaking about this

topic?

• Is what you are speaking about

good enough?

• Is there enough for the time

available?

• Do you intend to convince and/or

inform?

• Do you aim to change the

student’s way of thinking?

• Is their attendance voluntary?
• What would you expect?

The Role of Ground Rules

The Role of Ground Rules

Why do we need to set Ground Rules? Who should set the Ground Rules? Who are the Ground Rules set for?

Icebreakers –Why?

Icebreaker Activity Give One True Statement about yourself Give One False Statement about yourself Get your Neighbour to decide which one is True and which one is False Introduce your neighbour and share this information with the Whole Group

Possible Icebreakers Tell the entire group something about you they couldn’t possibly guess What vegetable would you be? What animal would you be? Tell the group something you love to do in your spare time Tell us your favourite meal if money were no issue. Who would you take?

Equality & Diversity

Equality & Diversity defined:

Equality: Treating everyone differently in order to treat them the same. Diversity: recognising, valuing and taking account of people's different backgrounds, knowledge, skills, and experiences, and encouraging and using those differences to create a productive and effective workforce and community.

Diversity

Diversity is everything that is different about everybody

Different

Individuals Valuing Each Other Regardless Of Skin Colour

Intellect Talent or

Years

The Equality Act 2010

Source: acas. What’s New for employers? January 2011

Age Disability Gender Reassign- ment Race Religion

• r Belief

Sex Sexual Orientation Marriage & Civil Partnership Pregnancy & Maternity Direct Discrimination -Someone is treated less favourably than another person because of a protected characteristic (PC) Associative Discrimination - Direct discrimination against someone because they associate with another person who has a PC NEW NEW NEW NEW Discrimination by Perception - Direct discrimination against someone because the others think they possess a particular PC NEW NEW NEW Indirect Discrimination - Can occur when you have a rule or policy that applies to everyone but disadvantages a particular PC NEW NEW Harassment - Employees can complain of behaviour they find

• ffensive even if it’s not directed at

them CHANGES CHANGES CHANGES CHANGES CHANGES CHANGES Harassment by a third party - Employers are potentially liable for harassment of their staff by people they don’t employ NEW NEW NEW NEW NEW NEW Victimisation - Someone is treated badly because they have made/supported a complaint or grievance under the act CHANGES CHANGES CHANGES CHANGES CHANGES CHANGES CHANGES CHANGES CHANGES Covered in existing legislation - no changes Not covered in existing legislation – now covered Covered in existing legislation - some changes Not covered in existing legislation – still not covered

Define / Source / Explain

• Stereotype
• Prejudice
• Discrimination

Definitions

• Stereotype – Because someone is a part of a visible group they must

share the characteristics that you believe are typical of that group

• Prejudice – Prejudging someone before you have met them, know

little about them from direct personal experience

• Discrimination –The way we act on that prejudice to the detriment
• f an individual

AGAINST THE LAW Widen Participation, Equality, Differentiation, Diversity, Inclusivity

Why Inclusivity is so Important?

• Inclusive Learning is learning which meets the needs,

learning styles, abilities and experiences of all who come into the learning environment

• We can’t just say ‘This is how we teach’ and expect

everyone to fit in with it.

• We need to find out how people learn and to

develop provision, methods and resources to suit them

• Scales, P. (2008:274)

The Role of the Presenter

The Teaching/Training Cycle

Identifying Needs Planning & Designing Facilitating/Presenting Assessing Evaluating

WHAT CAN YOU DO TO BE EFFECTIVE IN EACH AREA?

The Presenter Should open with…

• Confident Introduction – stand still

and take a reassuring stance

• Credentials Statement - tell them

what you will do for them

• State your ‘Hook’ like I’ll help you
• vercome your anxieties when

presenting

• Introduce your programme – don’t

read it

• Reaffirm why they need to be

there – first 10 minute listening rule

The importance of effective communication when training

Poor Communication

• Poor communication can break a

reputation

• It can
• detract from one’s credibility
• damage interpersonal

relationships

• stop some people choosing to

listen

• affect our progress at key stages

Listening

The Science & The Art

“Are you listening?”

Is there is a difference between hearing and listening?

Effective Communication

• Communication has always involved at

least two people

• It has never been only about how we

give information

• It has always involved how skilfully we

listen

• Adults spend an average of 70% of their time engaged in some sort of

communication,

• 45% of this time is spent listening compared to 30% speaking, 16% reading

and 9% writing. (Adler, R. et al. 2001).

Active Listening

• Restating

Demonstrates you are listening

• Summarize

Bring together the facts and pieces of the communication to check you understand it

• Minimal encouragers

Brief, positive prompts to keep the conversation going and show you are listening

• Mirroring

Instead of just repeating, reflect the speaker’s words in terms of feelings

• Giving feedback

Let the person know what your initial neutral thoughts

Face to Face

The Human Communication Package

Face to Face Communication

Body Language Tone of Voice Words Used Professor Albert Mehrabian

Face to Face Communication

55 38 7

Body Language Tone of Voice Words Used

Don’t negate all your hard work by poor body language

Words used are still significant

• The language we use is central to

the effectiveness of our

• communication. You can inspire

action!

• Churchill addressing the nation

during World War II

• Rafa Benitez at half time 2006

Champions League Final

• Sir Geoffrey Howe in Parliament in

1980 standing behind Mrs Thatcher

TOOLS Your Voice - Confident, Professional & Effective

Your voice should reflect natural punctuation

• Pitch – do you vary the pitch of your voice or do you speak

in a dull monotone voice?

• Pace – at what speed to you speak and is that comfortable

for your listener?

• Volume – do you speak with appropriate volume and

clearly to the caller indicating confidence and commitment to resolving any situation. Or are you softly spoken?

• Emphasis/Inflection – Are certain words emphasized

during the presentation to convey meaning and importance to those in attendance

• Enthusiasm – Indicates you mean what you say and you

believe its worth listening to.

Video

Words can be misunderstood without speech that reflects punctuation

“She fed her dog meat.”

“A woman without her man is nothing!”

Words can be misunderstood without tone that reflects punctuation

“She fed her, dog meat.”

“A woman, without her, man is nothing!”

Inflection

• Inflection is the wave-like movement of highs and lows

in the pitch of your voice.

Tone: Even Children Expect a Certain Standard

How would you read a story to a child?

TIPS: Voice projection

• Do not be afraid of silence
• Do not fold your arms
• Keep your head up
• Use clear consonants
• Speak slowly
• Pause between sections
• Use rhetorical questions
• Open you mouth wider than in normal speech