Presentation for Set 4: Day One 14 November 2016 Presentation - - PowerPoint PPT Presentation

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Presentation for Set 4: Day One 14 November 2016 Presentation - - PowerPoint PPT Presentation

COMMISSION OF INQUIRY INTO HIGHER EDUCATION AND TRAINING: STUDENT FUNDING Presentation for Set 4: Day One 14 November 2016 Presentation Overview 1 A legacy of investing in human potential 2 Regulatory Framework 3 Historical overview of


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SLIDE 1

Presentation for Set 4: Day One

14 November 2016

COMMISSION OF INQUIRY INTO HIGHER EDUCATION AND TRAINING: STUDENT FUNDING

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SLIDE 2

Presentation Overview

A legacy of investing in human potential

1

Regulatory Framework

2 3

Historical overview of funding of NSFAS

4

Strategic planning within NSFAS

5

Funding model for university students

6

Funding model for TVET students

7

Procedures governing applications for NSFAS funding

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SLIDE 3

A legacy of investing in human potential

The journey from 1991 to 2016

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SLIDE 4

Exec Coaching Delegations Staff sessions

TONEFRO M THE TOP BUILDING A TEAM ETHOS

SMF PMO NCOs

Accessibility Transparency Affordability Reliability Authenticity

Vision

A model public entity that provides financial aid to all eligible public university and Technical and Vocational Education and Training College (TVET) students from poor and working class families.

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SLIDE 5

Accessibility Transparency Affordability Reliability Authenticity

Mission

To transform NSFAS into an efficient and effective provider of financial aid to students from poor and working class families in a sustainable manner that promotes access to, and success in, higher and further education and training, in pursuit of South Africa’ s national and human resource development goals.

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SLIDE 6

Values

External Values for our Students and Stakeholders:

  • Accessibility - We create an environment that

allows efficient, effective and direct access to NSFAS and the funding it provides to eligible students.

  • Transparency - We are open and honest with all

students and stakeholders.

  • Affordability - We offer affordable solutions for

students to study at public universities and TVET colleges.

  • Reliability - We honour our commitments and

strive to deliver on our mandate.

  • Authenticity - We protect our students and

stakeholders by offering quality services and information. Internal Values for our staff and organization:

  • Integrity - We act with integrity towards all

stakeholders, and support clients that uphold the same values.

  • Accountability - We take responsibility for our

actions that drive performance management.

  • Respect - We treat all our staff members with

respect and fairness.

  • Innovation - We strive to innovate in

communicating with and serving students.

Accessibility Transparency Affordability Reliability Authenticity

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SLIDE 7

Translating our vision into a value chain

17

Right student Right amount Right time

  • Potential to

succeed

  • Poor households

“ in”

  • Support
  • Funding success
  • Coverage of cost

“ through”

  • Within

minimum time

  • Employable –

right skills

  • ut”

Funding Application/ Origination Service/ Maintain Payment Collection

Applicant Debtor Student

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SLIDE 8

NSFAS’ regulatory framework

Demonstrating our commitment to delivering our mandate within the broader national legislative context

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SLIDE 9

NSFAS Act 56 of 1999

Purpose of the Act

  • Provide for the

management, governance and administration of NSFAS.

  • Provide for the granting of

loans and bursaries to eligible students at public HEIs and for the administration of such loans and bursaries.

  • Provide for the recovery of

loans.

  • Carry out research and

advise the Ministry

Helping students build a brighter tomorrow

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SLIDE 10

Accessibility Transparency Affordability Reliability Authenticity

FIVE YEAR STRATEGIC OUTLOOK

  • Improved stakeholder satisfaction
  • Enhanced employee engagement and organisational

culture

  • Focus on policy and research
  • Turning around negative trajectory of loan recoveries
  • Effective roll out of the student centred model to 100%
  • f all public Institutions by academic year 2018
  • Strengthening compliance with laws and regulations

AND

  • Improve fund-raising capability
  • Improve efficiencies in the disbursement of loans and

bursaries NSFAS Act 56 of 1999 NSFAS’ MANDATE

Providing loans and bursaries to eligible students; Developing criteria and conditions for the granting of

loans and bursaries to eligible students in consultation with the Minister of Higher Education and Training;

Raising funds; Recovering loans; Undertaking research to improve the utilisation of

financial resources;

Advising the Minister of Higher Education and Training

  • n matters relating to student financial aid; and

Performing other functions assigned to it by the NSFAS

Act or by the Minister.

20

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SLIDE 11

NSFAS Act 56 of 1999

Timeline – Regulatory Framework

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SLIDE 12

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Key Regulatory Stakeholders

Monitors performance of NSFAS in terms of its mandate Requires timely reporting Bilateral discussions on policy – as this relates to the sector and student aid Expenditure must be in line with approved budget Review and monitors performance of NSFAS in terms of its mandate Provides funding for the sector as a whole Compliance with the National Credit Act Registration of student debts Review of financial statements – providing audit assurance Ensuring compliance with legislation irt revenue management, debt recovery and public expenditure Reviews APP plan to ensure alignment in KPIs with strategic plan Reviews performance in respect to NSFAS mandate Requires timely reporting

AUDITOR-GENERAL of SOUTH AFRICA NCR MINISTER OF FINANCE DHET and BOARD

PCHET/ SELECT COMMITTEE/PARLIAMENT

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SLIDE 13

23

DISABILITY SERVICES

DEPARTMENT OF HIGHER EDUCATION AND TRAINING (DHET) – GOVERNING THE SECTOR

STUDENTS FINANCIAL AID UNIVERSITY MANAGEMENT

SAUS FAPSA HEDSA Universities SA COUNCIL FOR HIGHER EDUCATION (CHE) – QUALITY ASSURING THE SECTOR

Who are key partners and stakeholders in PSET?

  • SAQA –

South African Qualifications Authority (register qualifications on the NQF, maintain NLRD)

  • QCTO –

Quality Council for Trades and Occupations (quality of workplace training)

  • HRDC –

Human Resource Development Council (ensuring programmes are streamlined)

  • NSA –

National Skills Authority (implement NSDS)

  • performance in terms of the NSFAS mandate
  • timely submission of required documents

Parliament and the Portfolio Committee on Higher Education and Training

  • expenditure against the approved budget
  • performance in terms of the NSFAS mandate

National Treasury

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SLIDE 14

Historical overview of funding of NSFAS

Mapping our funding platform over 25 years – making a difference to the lives of students from 1991 to 2016

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SLIDE 15

2007 2003 1999

R441m 68 362 students funded in this year 29 176 students funded since inception Average loan R6 451

NSFAS Act promulgated

R893m 96 552 students funded in this year 44 300 students funded since inception Average loan R9 255

First task team appointed to determine impact of Scheme by DoE

R1,76bn. 125 897 students funded in this year 57 837 students funded since inception Average loan/bursary R13 979

Introduced new bursary funding – TVET Colleges, Teachers (Funza Lushaka), Social Workers (DSD)

R21m 7 220 students Average loan R2 977

Inception - TEFSA

25 years of funding students

2009

R3,15bn 191 035 students funded in this year (TVET and university) 97 700 students funded since inception Average loan/bursary R16 513

10 years as NSFAS

1991 2010

Ministerial Review report released

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SLIDE 16

6 universities + 22 TVET colleges (approximately 30%) #FeesMustFall escalates despite increase in funding for historic debt Secondment of the banking sector skills to increase capacity February budget: Additional R4.5bn is made available for student funding October mid-term budget: Additional R9,2bn is made available for student funding over the MTEF period.

Phase II of implementation of student centred model

6 universities + 11 TVET colleges 414 949 students funded in this year R59,8m disbursed since 1991 #RhodesMustFall #FeesMustFall Increase in recoveries late in year as a result of new strategy

Continued implementation of student-centred model

6 universities and 11 TVET colleges using the new student-centred model – Pilot year 15% of students - +- 65 000 students R8,96bn 414 802 students funded in this year 229 600 students funded since inception Average loan/bursary R21 906

First year of implementation of student-centred model

R8,7bn 416 180 students funded in this year 201 495 students funded since inception Average loan/bursary R20 907 Over R41,2bn since 1991 SETA funding introduced

Design phase of student-centred model

2016 2015

25 years of funding students

2014 2013

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SLIDE 17

Exec Coaching Delegations Staff sessions

TONEFRO M THE TOP BUILDING A TEAM ETHOS

SMF PMO NCOs

Accessibility Transparency Affordability Reliability Authenticity

NSFAS: Sources

  • f Funding

Parliament Department of Higher Education and Training Other State Donors: DBE, DSD, SETA,

  • thers

Private Donors University

  • wn-funding

NSFAS

Debtors SARS Employers

Appropriated Funds Ring-fenced grants and/or levy-funded grants 3-yr rolling grant allocation Tranche payments

Sets aside funding commitments – DHET, NSF

Repayments via universities

Students enter labour market Recoveries – capital + interest (re-injected) Employment trigger for repayment

LN1 FL1 LN2 FL2 LN4 FL3

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SLIDE 18

Slide 17 LN1 I dont under the ring-fenced section....what are we trying to communicate here?

Lerato Nage, 12-Nov-2016

FL1 We are trying to differentiate between the appropriation of funds which is what NSFAS receives through DHET (in other words, Treasury/Parliaments makes the determination of how much of the money goes to NSFAS), and the ringfencing of funds by other state donors for NSFAS - this ring-fencing is out of their appropriated funds, but in the appropriation from Treasury, these depts do not get a specific allocation for NSFAS - they create an allocation for NSFAS

Fiona Lewis, 12-Nov-2016

LN2 Recoveries - capital + interest....i dont quite follow how this calc works and what we are trying to communicate? would it not be best if we said: Net Amount Gross disbursed - bursary component - credit refund - interest benefit + interest = re-injection

Lerato Nage, 12-Nov-2016

FL2 It should actually read: recoveries = capital + interest

Fiona Lewis, 12-Nov-2016

LN4 we need to add a link to the HOME AFFAIRS over and above the SARS link.

Lerato Nage, 12-Nov-2016

FL3 But I am not sure how Home Affairs help us to trace debtors? This loop is meant to demonstrate how the SARS connection helps NSFAS identify employers so that we can trigger repayment.

Fiona Lewis, 12-Nov-2016

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SLIDE 19

NSFAS numbers worth noting

  • Over 1,7m students

funded over 25 years

  • # of African students

increased from less than 5% in 2000 to 70% in 2013

  • In 2013, African

students received 87%

  • f the loans/bursaries

from NSFAS

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SLIDE 20

Funding allocated for students FY 2015/16

DHET R6,3bn

(PY R4,3bn)

DBE R995m

(PY R941m)

Universities

R311m

Other gov. depts. R483m

(PY R292m)

SETAs

R259m Deferred income recognised R254m

NSF R785m

Funza

Sources of funding for NSFAS

LN6 FL4

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SLIDE 21

Slide 19 LN6 WHERE IS KGODISO AND HISTORIC DEBT NUMBERS?

Lerato Nage, 12-Nov-2016

FL4 This was not part of the 2015/16 funding cycle. I have not used current 2016/17 numbers, only the audited 2015/16 as per the annual report.

Fiona Lewis, 12-Nov-2016

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SLIDE 22

1 2 3 4 5 6

NSFAS funding tomorrow’s leaders today

  • At 26 public universities and 50 public TVET colleges …..
  • NSFAS will fund more than 405 000 students …….
  • With over 320 campuses ……
  • Using a grant budget of R14,6bn …..
  • While continuing with the implementation of the student-

centred model……

  • Continuing its support to more than 1,7m students over 25 years

Helping students build a brighter tomorrow

NSFACTS for 2016

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SLIDE 23

Strategic planning within NSFAS

Ensuring our continuous journey towards becoming a model public entity supporting students to access funding

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SLIDE 24

Accessibility Transparency Affordability Reliability Authenticity

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SLIDE 25

Strategic Goal 1

An efficient and effective public entity in providing student financial aid GOAL STATEMENT: To implement effective and efficient processes and operations to ensure stakeholder objectives are met PERFORMANCE INDICATOR: NSFAS receives a clean audit report annually.

Strategic Goal 2

Increased access to higher education and improved student financial aid environment GOAL STATEMENT: To increase access to funding for eligible students by raising funds, maximizing loan recoveries and creating a student-centred loans and bursaries model through improved communication support for students and a central application process. PERFORMANCE INDICATORS: Increased total number of student loans and bursaries; and Augmented capital available for disbursement.

Strategic

  • verview

FIVE YEAR STRATEGIC OUTLOOK

  • Improved stakeholder satisfaction
  • Enhanced employee engagement
  • Focus on policy and research
  • Turning around negative trajectory
  • f loan recoveries
  • Student centred model roll-out
  • Strengthening compliance with

laws and regulations

Helping students build a brighter tomorrow

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SLIDE 26

Strategic planning process

  • Responsibility of the Board

and the NSFAS Executive Management

  • Situational analysis which

includes external and internal environmental scanning

  • Design of the NSFAS value

chain

  • Review of objectives to ensure

in accordance with SMART principles

Strategic Outcome Oriented Goals Goal 1: An efficient and effective public entity in providing student financial aid Goal 2: Increased access to higher education and improved student financial aid environment Goal Statement To implement effective and efficient processes and operations to ensure stakeholder objectives are achieved To increase access to funding for eligible students by raising funds, maximising loan recoveries and creating a student centred loans and bursaries model through improved communication support for students and a central application process Outcomes

  • Robust systems, processes

and controls

  • Effective and efficient

governance structures

  • Productive and engaged

employees

  • Increased funding
  • Improved recoveries
  • Financial support extended to more

students

  • Improved stakeholder

communications and relations

  • Client service management

Performance Indicator NSFAS receives a clean audit report annually

  • Increased total number of student

loans and bursaries

  • Augmented capital available for

disbursement

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SLIDE 27

Accessibility Transparency Affordability Reliability Authenticity

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SLIDE 28

Funding model for university students

Meeting the mandate to develop criteria and conditions for the granting of loans and bursaries to eligible students

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SLIDE 29

Funding for first opportunity access

First undergraduate degrees or diplomas, AND postgrads limited to that required for professional registration and employment in a professional field

Funding the “right” amount

Tuition fees, accommodation fees, meals, learning support materials costs, and allowances for students with disabilities. Loans/bursaries from NSFAS capped at an average calculated on the basis of projected costs for the following year.

Increased from R13 00 (1999) to R71 800 (2016)

What does “free” mean?

All education must be paid for – by someone, through some means. Policy choice therefore “who pays”, “when do they pay” and “how much”

  • f the costs are shared.

Who should receive?

Need to prioritise applicants with appropriate mix of academic excellence and financial need. Using means testing for targeted assistance AND to determine how much each receives. Use of multiple proxies to be considered (race, income, schools etc).

Defining key concepts

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SLIDE 30

Old Application Process

Receives allocation Receives upfront payment Awards loans Pays allowances Submits claim to NSFAS Checks claim Pays claim

NSFAS Institution

  • At least 70 % of students are currently (2016) on this model.
  • Model places heavy reliance on Institutions
  • These funds are allocated to institutions based on allocation formula.
  • Institutions accept loan applications on behalf of NSFAS –

loan value determined by NSFAS means test.

  • Upon request NSFAS pays an upfront amount for use for registration and allowances.
  • Institutions then pay allowances directly to students.
  • Paper claims are then submitted to NSFAS for checking.
  • NSFAS then pays institutions directly.
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SLIDE 31

Student applies

  • nline –

and other channels Ranked after results and provisionally funded Registration Signs online Loan Agreement/ Schedule of Particulars Allowances paid within 48 hours Confirm returning student listing – no application required Ranked after results and provisionally funded Registration Allowances paid within 48 hours

New model:

  • Student Centred
  • Allocations managed by

NSFAS

  • Student knows funding

status before registration

  • Apply once only for a

course of study

New Applications Returning Students

New student-centred funding model

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SLIDE 32

What is changing?

The process of applying for financial assistance through NSFAS through multiple platforms –

  • nline, paper, mobile –
  • nly once

( Loans and Bursaries)

Our ability to track and keep in contact with students from time

  • f origination

Our ability to track and keep in contact with students from time

  • f origination

Disbursement process for fees and allowances Disbursement process for fees and allowances The process of signing for loan and bursaries The process of signing for loan and bursaries Student Experience Student Experience

What is changing ?

Helping students build a brighter tomorrow

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SLIDE 33

From application to making the funding decision

Academic eligibility Financial eligibility Registration Origination

Grade 12 learners who receive Bachelors pass

  • Students need to

meet the university academic admission requirements Students may be means-test waived (quintiles and/or SASSA grant status) or means- tested Determine EFC Once advised of their provisional funding status, students MUST register at the university BEFORE they will be able to access loan funding Grade 12 learners considering university and applying for NSFAS Funded NSFAS students

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SLIDE 34

Evaluation Ranking & Funding

Check if all supporting documents are received If docs are missing, send e- mail and sms to students Match Application information with supporting documents Perform means test

Process Registration Online Loan Agreement Loan Creation Disbursement Verified App List of registered students Registered Students On NSFAS Online Application Supporting docs Signed SOP LAFS Loan agreement in place

Rank students per institute and per study cycle Identify which students will funded and not funded Send funded & unfunded list of students to the institutions and request registration details of funded Upload list of registered students from institutes Check and fix errors that arises from the uploaded list Match quotation fees to the actuals Send notification to students that LAFs (Loan Agreement Form)

  • r

SOP (Schedule

  • f Particulars/

bursary) are ready for sign off. One agreement for duration of qualification N+2 Create a profile

  • n a phoenix

system and record loan agreement (All systematic) Send vouchers to students via SBUX for :

  • Books
  • Accomm.
  • Transport
  • Food

Tuition gets paid directly to the institutions. Loan a/c debited per disbursement

From application to origination

Recommended loan size Full cost

  • f study

Expected family contribution Other bursaries

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SLIDE 35

Impact on university funding

24%

52%

% of African students.

% of African students in universities has increased from 4,84% in 2000 to 70,1% in 2013. African students account for 87% of NSFAS funding.

Types of qualifications.

3-year and 4-degrees make up 52% of the qualifications from universities since 2005. Diploma programmes represent 40%, with the balance being a small number of postgraduate programmes.

87%

11%

% of students funded.

In 2000, NSFAS funded 83 251 students in higher education of 441 504 (19%). In 2015, NSFAS funded 178 961 students in higher education of 756 356 (24%)

Increase in average FCS.

From 2003 to 2015, NSFAS annual cap has increased from R20 000 to R67 200 (average annual growth of11%). CPI in same time = 5,6%

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SLIDE 36

Funding model for TVET college students

Meeting the mandate to develop criteria and conditions for the granting of bursaries to eligible students

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SLIDE 37

Programme costs are approved by the DHET annually ito funding norms DHET makes allocation to each college on the basis of enrolment for Report 191 and NCV Bursary covers the 20% student own contribution to tuition

Accessibility Transparency Affordability Reliability Authenticity

Funding rules determined by the DHET

  • Introduced in 2007
  • Only funding for the

NCV and Report 191 programmes (both highest NQF level = 4)

  • Purpose: Attract young

learners into vocational education and training

  • Approx. 33-35% of

students in these programmes are funded by NSFAS

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SLIDE 38

Procedures governing applications for NSFAS funding

Meeting the mandate to develop criteria and conditions for the granting of bursaries to eligible students

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SLIDE 39

NSFAS Handbook

A guide for administering student financial aid

  • 2008
  • 2011
  • 2016
  • 2017 (currently WIP)

Accessibility Transparency Affordability Reliability Authenticity LN7 FL5

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SLIDE 40

Slide 37 LN7 i would suggest you add salient features of the NSFAS Handbook...... Make reference to Circulars as a form of communication by NSFAS to Institutions The new SLA between the NSFAS and Institutions to govern the workings of the student centered model......

Lerato Nage, 12-Nov-2016

FL5 Good point - added a new slide. (see next slide)

Fiona Lewis, 12-Nov-2016

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SLIDE 41

Reinforcing procedures through …

NSFAS deploys a number of strategies during the year to reinforce the implementation of the processes and procedures

Administration Agreements:

NSFAS has MoAs in place with the institutions – both TVET colleges and universities – to administer the funding allocated by NSFAS. Will be updated this year for 2017 to govern processes for the student- centred model.

Regular update via Circulars:

Circulars throughout the year reinforce and remind universities and TVET colleges of the obligations in respect to the Handbook.

Regular workshops:

Training sessions – both regionally and nationally – with Financial Aid Offices, ICT, Disability units.

Stakeholder Forums:

Including Universities South Africa, student bodies, monthly engagements with the Registrars, regular communications with the Marketing and Communications depts of the universities.

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Audits:

Annual compliance audits. Forensic and/or risk audits.

Visits to Institutions:

Regular visits from different units within NSFAS to the universities and TVET Colleges - sBux, Loans and Bursaries, Contact Centre, Communications

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SLIDE 42

QUESTIONS