Preference, Behaviors, and Impact: A Case Study of Library Space - - PowerPoint PPT Presentation

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Preference, Behaviors, and Impact: A Case Study of Library Space - - PowerPoint PPT Presentation

Looking at Preference, Behaviors, and Impact: A Case Study of Library Space Renovation Rachael Elrod, M.Ed., MLIS and Laura I. Spears, PhD. University of Florida Top 10 Best Public Universities in United States Over 54,000 students


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Looking at Preference, Behaviors, and Impact: A Case Study of Library Space Renovation

Rachael Elrod, M.Ed., MLIS and Laura I. Spears, PhD. University of Florida

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  • Top 10 Best Public Universities in United States
  • Over 54,000 students
  • 7 Libraries
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University of Florida

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Introduction

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Introduction

“SO convenient to where I live. It makes me feel safe knowing I can study late and walk home without a trek. It’s also incredibly quiet, unlike most libraries on campus.”

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Introduction

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  • 1. What do our patrons think about the space?
  • 2. What can we observe about space usage?
  • 3. What organizational statistics can we examine to compare

before and after?

G a t h e r p a t r o n i n p u t u s i n g m u l t i p l e m e t h o d s t h a t m i x q u a l i t a t i ve a n d q u a n t i t a t i ve d a t a c o l l e c t i o n p r o c e s s e s .

Purpose of the Study Design

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Design Elements

  • 1. What do our patrons think about the space?

Qualtrics Online Survey Software

Pre-renovation survey Target Audience of likely users to include:

  • Education faculty, staff, and students
  • Sorority members

Distribution:

  • Email
  • Social media
  • Posters
  • Table tents
  • Word-of-mouth
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Survey Instrument

Survey Question Topics

Awareness Frequency of Visits Demographics Feature Use Feature Satisfaction Feature Importance Recommendations for Future Scholarly Impact

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Survey

Discipline (n=729)

54.4% 9.2% 8.2% 7.6% 4.7% 3.5% 2.8% 2.7% 2.5% 2.1% 2.4%

50 100 150 200 250 300 350 400

Education Liberal Arts & Sciences Business Engineering Agricultural & Life Sciences Nursing Public Health & Health Professions Health and Human Performance Journalism and Communications Medicine Other

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Survey

Yes 99% No 1%

Awareness of the Education Library (n=712)

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Survey

University Status

339, 47% 316, 44% 31, 4% 23, 3% 16, 2%

Undergraduate Graduates Staff Faculty Alumni/Other

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Survey

Frequency of Computer Use Frequency of Visits

Never Once or twice a semester Once or twice a month Once or twice a week Daily

Never Once or twice a semester

73.0% 24.6% 0.8% 0.8% 0.8%

Once of twice a month

39.8% 35.9% 22.7% 0.8% 0.8%

Once or twice a week

37.8% 22.4% 22.0% 17.0% 0.8%

Daily

35.7% 21.4% 20.0% 15.7% 7.1%

Total

45.4% 25.7% 17.4% 9.8% 1.6%

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Survey

Frequency of Librarian Assistance Frequency of Visits

Never Once or twice a semester Once or twice a month Once or twice a week Daily Total Never Once or twice a semester 69 52 2 123 Once of twice a month 63 50 15 128 Once or twice a week 142 77 26 13 258 Daily 36 20 6 7 1 70 Total 310 199 49 20 1 579

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Design Elements

  • 2. What can we observe about space usage?

Unobtrusive Observations

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Unobtrusive Observations

First Floor Second Floor

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Unobtrusive Observations

Day People Laptop Tablet Drink Book Food Headphones Using Tech

Sunday 1 36 32 23 2 2 5 Sunday 2 45 40 28 5 10 Monday 1 89 69 1 58 9 7 29 Monday 2 98 81 60 10 6 32 Tuesday 1 103 83 67 3 3 27 Tuesday 2 118 98 1 76 4 47 Wednesday 1 75 59 1 51 2 11 14 1 Wednesday 2 104 87 71 12 16 1 Thursday 1 73 61 41 2 8 16 Thursday 2 100 85 50 1 3 26 Friday 1 58 45 2 40 1 5 25 Friday 2 62 51 41 8 23 Saturday 1 32 30 1 21 4 15 3 Saturday 2 41 37 1 39 37 15

Total 1034 858 7 656 39 109 300 2 Median 74 60 45 2 5.5 19.5

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Design Elements

  • 3. What statistics can we gather to compare?

Existing statistics Traffic sensors Circulation Computer Usage

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Organizational Data

Traffic Sensors

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Organizational Data

Traffic Sensors

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Organizational Data

Self-reported Traffic

290, 42% 152, 22% 143, 20% 78, 11% 37, 5%

Once or twice a week Once or twice a semester Once or twice a month Daily Never

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Organizational Data

Circulation

Course Reserves General Collection Children’s & Young Adult K-12 Textbooks Journals Spring 2017 858 1070 835 12 26 Fall 2017 634 953 1603 46 63 Spring 2018 222 N/A N/A N/A Fall 2018 Spring 2019

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Organizational Data

Public Access Computer Usage

Workstations Unique Logins (Sessions) Unique Users Application Launches

Fall 2016 18 1,575 843 3,020 Spring 2017 18 1,685 699 3,529 Fall 2017 18 997 270 2,004 Spring 2018 N/A N/A N/A N/A Fall 2018 Spring 2019

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Organizational Data

Self-reported Computer Usage

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Organizational Data

Self-reported Computer Usage

Never 1-2 times a semester 1-2 times a month 1-2 times a week Daily Total 263 149 101 57 9 579

Never 1-2 semester 1-2 month 1-2 week Daily

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Preliminary Findings

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Future

Conduct post-renovation survey Conduct post-renovation observations Collect post-renovation organizational data Associate frequency of use with academic performance

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Questions?