Pre-Summit Learning Opportunity Presenter: Hanna Nichols The Civic - - PowerPoint PPT Presentation

Continuous Quality Improvement through Results Based Accountability (RBA) Pre-Summit Learning Opportunity

Presenter: Hanna Nichols

The Civic Canopy

• Building Connections
• Building Capacity
• Building a Movement

Helping the many work as one for the good of all

The Canopy Summit: Pre-Summit Learning Opportunities

• Next Pre-Summit Learning

Opportunity

• Summit!
• No

Novemb ember er 29 29 – Dec Decemb ember er 1, 2 1, 201 016 6 in in Den Denver er

• This multi-day, interactive learning

experience is designed to enhance skills and practice in inclusive, collaborative processes that result in real social change.

• Learn more and register:

www.civiccanopy.org/summit

3 2 1

Desired Outcomes

Participants feel confident and excited about attending Summit workshops connected to Shared Measurement Participants understand the basic concepts of Results Based Accountability (RBA) Participants understand shared measurement as a key element of collaborative efforts

Much of our material is adapted from

Sound familiar?

• “Problems in my community are so big

and complex that it’s too much to take on.”

• “I’m just going to my best to make

change in my small corner of the world and hope things happen.”

Source: New Yorker Magazine, 1991

Shared Measurement

• One element of collective impact
• Measuring progress toward your shared

goals

• More challenging than it might seem –

especially when considering large social problems with multiple contributors

RBA Fundamentals

(and a poll!)

1

Results Based Accountability

• Disciplined process of

moving from desired result to concrete action steps

• Starts with ends and

works backwards to means.

• Designed to be

common-sensible, not jargonny

• Emphasizes use of data

to inform decisions

A Leaking Roof:

Results Thinking in Everyday Life

Experience: Measure: Story behind the baseline (causes): Partners: What Works: Action Plan:

Inches of Water

? Fixed

Not OK Turning the Curve

Results Accountability

Performance Accountability about the well-being of CLIENT POPULATIONS

For Programs – Agencies – and Service Systems

Population Accountability about the well-being of WHOLE POPULATIONS

For Communities – Cities – Counties – States - Nations

Definitions

Children born healthy, Children ready for school, Safe communities, Clean Environment, Prosperous Economy Rate of low-birthweight babies, Percent ready at K entry, crime rate, air quality index, unemployment rate

• 1. How much did we do?
• 2. How well did we do it?
• 3. Is anyone better off?

A measure of how well a program, agency

• r service

system is working.

RESULT INDICATOR PERFORMANCE MEASURE

A condition of well-being for children, adults, families or communities. A measure which helps quantify the achievement

• f a result.

Population

Accountability

Performance

Accountability

Language discussion

What’s important is always going back to the idea.

Ideas Group 1 Group 2 Group 3

• 1. A condition of

well-being for children, adults, families and the community. RESULT OUTCOME GOAL

Population Level Accountability

• It’s always tempting to go straight to

what we think works, but going immediately to action ≠ results

• So, the question is to start with the

ENDS and THEN focus on the means to get there.

Population Level Accountability The first question we need to ask is “what does success look like?”

Population Level Accountability

Examples of Results

Early Childhood Colorado Partnership Larimer County Early Childhood Council Prowers County Collective Impact Team

• Young children reach their

developmental potential and are ready to succeed in school and in life

• Adults are knowledgeable,

responsible, and interact effectively on behalf of young children

• Environments that impact

children are safe, stable, and supportive

• Localities and the state attain

economic and social benefits by prioritizing children and families

All children are valued, healthy and thriving

• All Prowers County

residents are physically active

• All Prowers County

residents eat healthy foods

• Families choose to stay,

live and invest in Prowers County

Performance Level Accountability

How much service did we deliver?

Drug/Alcohol Treatment Program

How well did we deliver it? How much change/effect did we produce? Quantity Quality Effect Effort

Number of persons treated Percent of staff with training/ certification

Number of clients

• ff of alcohol & drugs
• at exit
• 12 months after exit

Percent of clients

• ff of alcohol & drugs
• at exit
• 12 months after exit

What quality of change/effect did we produce?

Who are your clients?

• Important to distinguish between your service delivery

system and your clients

• Many of us picture children as our clients, but in many

cases, they are NOT our clients

• So, who are your clients? Where is there overlap?

Opportunity to collaborate?

Let’s practice!

Result, indicator, or performance measure?

• # of hours community partners contributed to Council

work

• Families are engaged as leaders in their child’s

development and learning

• % of child care programs achieving and maintaining a 2

– 5 quality rating

• Childhood obesity rates

Result Indicator Performance measure Indicator

Turn the Curve

1

How are we Doing?

Indicator Baseline

Why?

Story behind the baseline

Who can Help?

Partners

Options?

What works

What is the Action?

Strategic Action Plan

Turn rn – the – Curve e Think nkin ing Resu esult lt

0.5 1 1.5 2 2.5 3 3.5 4 4.5 5

Turn the Curve Example: Prowers County

Turn the Curve Example: Prowers County

Turn the Curve Example: Prowers County

Turn the Curve Example: Prowers County

Resources

RBA Implementation Guide: http://raguide.org/ Results Leadership Group: http://resultsleadership.org/ The Civic Canopy: www.civiccanopy.org

No Novemb ember er 29 29 – Dec Decemb ember er 1, 1, 2016 2016 in in De Denver er

This multi-day, interactive learning experience is designed to enhance skills and practice in inclusive, collaborative processes that result in real social change. Learn more and register: www.civiccanopy.org/summit

In partnership with Tamarack Institute