PORTSIDE ISSUE 20, SPRING 2014 The Offjcial Newsletter of Transnet Port Terminals, a Division of Transnet SOC Limited THE APP THAT'S CUSTOMER FOCUSED FEATURE Targeted Volumes 2014/2015 Berth 108/109 outage. Phase 1 complete TPT's Customer Relationship - Page 3 - Page 5 ARTICLES: Management Journey - Page 7
From the CE's desk With the company now well into the new fjnancial 01 year, I and the Executive Committee attended Financial performance 02 the press conference for the Transnet Annual Targeted volumes 2014/2015 03 Financial Results for the previous fjnancial year DCT: Pier 2 - A winning plan, 5 Gangs and 5 Cranes 04 at the end of June in Johannesburg. The good TPT now has an app to help your customers 04 news was well received by customers, labour, Berth 108/109 outage Phase 1 complete. First vessel berthed 05 investors and other stakeholders. Back home, Saldanha MPT double volumes handled 06 the exhilaration created by the Phusha campaign TPT’s Customer Relationship Management (CRM) Journey 07 to achieve year-end volume targets and the excitement from the bonus pay-out seems long Richards Bay customers feel the benefjt of the National Customer 08 gone. Service Centre New locally manufactured RMGs on course for handover 09 The fjrst quarter of the new fjscal year has been Shifting into gear 09 particularly challenging. GDP growth contracted Evergreen Presidents meet TPT Chief Executive 10 by 0.6% in the fjrst three months of 2014 and Delegation to Bremen 10 the World Bank has consequently revised South TPT sponsors MSC Regatta 10 Africa’s growth forecast downwards to 2% TPT exhibits at the Africa Ports and Harbours Conference for 2014. In addition, we witnessed a lengthy 11 19 week mining strike which culminated in the Transnet Port Terminals on social media 11 country receiving a downgrade of its credit Information booths project launch Richards Bay Terminals 12 rating. NCT was also directly impacted by strike Netherlands trade mission 13 action, which unfortunately had incidents of CPT Terminals receive PMR Africa Leaders and Achievers 13 violence and intimidation on non-strikers. On the Diamond Arrow Award international front, Europe and China’s growth 2014 Ground Breakers Awards 14 rates have been revised downwards to 1.2% and 14 th KwaZulu-Natal Exporter Awards Launch in Durban 16 7% respectively. TPT Dominates Transnet Internal Audit (TIA) Integrated 17 The above economic conditions have had an Governance Awards adverse impact on the volume performance of Safety Awards 18 our business. After the fjrst quarter, the key Zero fjndings for Saldanha Bulk Terminal's fjrst ISO 9001 Audit 19 volume performances are: Saldanha Environmental Stakeholder Forum 20 Container volumes - 7.7% below budget • Another great idea: The Innovation Programme at TPT 20 Auto volumes - 11.9% below budget • TPT celebrates Mandela Day 21 Bulk volumes - 2.9% below budget • TPT raises its voice on World Environment Day 22 Break bulk volumes - 1.5% above budget • Legal & Compliance 23 The break bulk sector performed well with 3.53m Developing and expanding our terminal footprint: Applications to 23 tons handled versus a target of 3.48m tons. handle new commodities Overall, the lower volumes handled resulted in a Marine Insurance: only 4 000 years old 24 lower than expected EBITDA, which was R46m Know your consumer rights: The Consumer Protection Act and you 25 below budget for the fjrst quarter. Operating Cyber crime 25 expenses were curtailed, resulting in a favourable National Prosecution Authority and the enforcement of eco laws 26 variance of R76.2m. Contaminated land provisions 27 TPT will strive to improve its performance over Dawn raids conducted by the Competition Commission 28 the next two quarters with the help of new, New appointments 29 advanced equipment at the terminals. CTCT Sustainability: energy news 30
will be commissioning two new STS twin lift cranes in mid-September 2014. These new machines, combined with additional hauler/ trailer combinations, will allow the terminal to become even more effjcient and volume driven. NCT, as part of its Phase 2A expansion plans, had two new STS twin lift cranes installed in early July 2014. The terminal is currently completing endurance testing on these cranes before they can be fully commissioned. DCT’s berth 108 was taken out of service for four months from 17 February 2014 to 30 June 2014. This allowed for maintenance of the quay wall by TNPA (scour protection). This berth outage gave TPT the opportunity to effect much needed refurbishment of the four Liebherr STS cranes and attend to critical safety paving repairs on the area adjacent to the quayside. The berth can now service vessels commensurate with the available stacking area in the South Quay. Phase 2 of the stack rehabilitation commenced on 9 June with an expected completion date of 10 October 2014. During this phase, 1 500 out of 2 500 ground slots on the South Quay will be available From the CE’s desk for operational deployment. Employee wellbeing is one of the seven values which TPT embraces as an organisation. TPT values its staff and therefore invests Continuously striving for excellence while more attractive to shipping lines. We would like continuously in employee care initiatives which embracing and living our values will allow us to to urge you to resume the enthusiastic Phusha create a more comfortable, employee-centred take this organization from good to great. efforts from last year. It was indeed inspiring work environment. In this vein, work is already to see that we could all work so well together to underway on the central staff facility at In conclusion, the key challenge moving forward achieve a common goal. Pier 1, with the outer structure expected to be will be the recovery from the sluggish quarter completed by November 2014. Handover of the one volume performance. While we may not have South Africa needs faster export growth to facility to the terminal is expected in April 2015. much control over global and local economic stimulate the economy, create employment and conditions, the Commercial Team and the TPT reduce poverty. To this end, TPT has a vital role to These are TPT’s full set of values: Executive Team are engaging customers to play. Each one of us is a part of this solution. 1. Employee wellbeing win additional volumes. We have had positive 2. Openness and honesty engagements, and will continue to position TPT I thank you for your continued support and 3. Innovativeness favourably as the terminal operator of choice for commitment to making TPT the terminal our customers. operator of choice. 4. Customer focus 5. Accountability We recognise that improving our operational Your colleague, 6. Speed of delivery effjciencies and turning around vessels faster Karl Socikwa 7. Growth is everybody’s business will go a long way in making South African ports 01
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