Please tell us what you think Mr or Mrs Building! Dr Claire Penny - - PowerPoint PPT Presentation

Please tell us what you think… Mr or Mrs Building!

Dr Claire Penny Global Industry Leader, Watson IOT 4 Buildings @Claire_PennyTay Dr Joern Ploennigs Research Leader, Cognitive Buildings

Organizations use a lot of space

Commercial real estate in the US accounts for

12 billion

square feet of covered area

Source: Florance, A., Miller, N., Peng, R. and Spivey, J. (2010), “Slicing, dicing and scoping the size of the US commercial real estate market”, Journal of Real Estate Portfolio Management, Vol. 16 No. 2, pp. 101-118.

Source: The Square Foot, via MarketWatch.com

This space is expensive Providing a workspace for one employee can cost your organization between

$4,000 - $14,000

dollars per year.

http://www.workforce.com/articles/some-companies-replace-cubicles-with-flex-spaces

This space is often under-utilized

The average organization uses only

50%

• f their space on any given day.

Savings achieved with GE via space remodeling ($6 Billion out of $1.2 Billion yearly spend) Eliminating an entire floor in a six story Manhattan building, saved $9 Million/year

An opportunity exists

Optimizing space utilization can save

millions

• f dollars and result in better

Employee engagement

• Multi-modal transportation services
• Alerts before leaving home
• "Please be aware that we are serving fish in the

• Remember your umbrella
• Car sharing with colleauges
• Pre-book work area (and you might decide to

• Various work-from-home-services
• Walking around guidance
• Pay for your parking in-app (guest)
• Issue mobile parking ticket
• Provide alternative parking
• Find me a parking spot (before arriving)
• Find my car

GETTING HERE

• Access control
• The concierge knows you and can notify
• The building knows you and can advise/notify
• Alternative authentication means, e.g. combination
• f smartphone and biometrics, face recognition,

• Information services - app based
• Counting, crowd and pattern analytics
• Video survelliance
• Anormaly video analytics (security)

ENTERING ARRIVING

• Get alerts and notifications on building app

• Get around - office maps 2D/3D
• Order hot drinks
• Order light meal
• Check delivery situation on beverage machines
• Manage postal services via app and notifications
• Understand building usage and environment
• Align internal climate with outside
• Space management

BEING HERE

• Locate my colleauges
• Who is in my working area today
• Status on infrastructure
• Find me an empty seat based on personal profile
• Optimise usage of office space
• Crowd and usage analytics

WORKING HERE

• Get todays menu at the restaurant
• How long is the queue right now?
• When is it optimal for me to eat?
• Nutritional information compared to

• Order guest tickets
• Order takeaway based on prefernces

DRINKING AND EATING

• Physical meeting room displays
• Reserve meeting room
• Arrange spontaneous meeting (lets

• Conference support app
• Booked but unused meeting rooms
• Meeting rom outages / defects

MEETING WITH OTHERS

• Checking out
• Evaluating the day
• Find my car, bicycle or the path

• Heating the car
• Notifying the spouse

LEAVING

COGNITIVE BUILDING TOUCHPOINTS

Building Management Evolution

Automated Buildings (1980 – 2000) Smart Buildings (2000 – 2015) Cognitive Buildings (> 2015)

The Dark Side of Big Data

not analysis tools setup

• nly analyzes

structured data Tools can’t make sense

• f data

90%

45%

sensor data that is never utilised

28% 17% USED DATA DARK DATA

Example – Tesco Ireland

Strong investment in montioring infrastructure of their stores to make them more energy efficient

160

Stores

110.956

Data Objects

678 TB

Data per annum

£20M savings pa

20%

reduced cooling

Cognitive Computing

Natural Human Interaction Reason with Purpose Self-learning System

Cognitive Computing

Various Use Cases and Challenges

DIGITAL ASSET LIFECYCLE The manual input of data into a maintenance system for thousands of assets is a costly, error prone process. SEMANTIC INSIGHTS Analyzing thousands of IoT devices cannot provide meaningful insights without a semantic method. FLUID SPACES The lack of real-time

• ccupancy information within

a building inhibits effective energy and space performance. MY COGNITIVE CAMPUS Increase productivity of teams by providing a comfortable environment and easy navigation. MY ARTEFACT Maintaining the perfect environment for art galleries and museums is critical. REAL TIME ASSET LOCATION Finding assets and their relevant data is challenging, in particular when you are in the field. SELF-LEARNING ENERGY DIAGNOSER Energy consumption has many influences and it is hard to detect and diagnose abnormal consumption. COGNITIVE ASSET HEALTH Predictive and preventive maintenance are immanent to reduce operation costs, but, lack the required sensors. SCALABLE IOT PLATFORM Cognitive Buildings require a highly scalable platform for data integration and analysis. COGNITIVE CONCIERGE Guiding people to their rooms and answering their questions is an central element of hospitality.

Ferrovial: 3% - 7% TLC savings IBM: 33% - 50% FM savings Tesco: £20M Energy savings

Scalable IoT Platform

Navigate a campus via Watson speech Understand energy flow and diagnose anomalies with cognitive analytics Manage and find your assets in 3D Electricity with IoT Meter Occupancy with PIR Vibration Data with IoT Sensors Easily monitor and maintain assets before they fail Understand temperature, comfort and occupancy in buildings and data centers Desk Comfort Sensors

Cognitive analytics for deep insights to unlock new cost savings. Customizable IoT platform that provides simple integration and high scalability Plug-and-play instrumentation with IoT devices

Rapid modelling with laser scanner

INTEGRATE INTERACT REASON LEARN

Proximity with BLE

Semantic Insights

Bruce can automatically configure the analytic system with a few clicks from available documentation. “Only 9291 devices left”

Fluid Spaces

Ayman can compare space bookings against real-time information of the space utilisation. He can plan ahead and better utilize the available space using predicted models. integrated dashboard with TRIRIGA People Count with Modcam and TRIRIGA cost reporting „Everything is booked, but, there is definitely an empty room that you can use.“

Cognitive Concierge

Tom can use the Cognitive Building Advisor to guide people around the building in natural language using Watson speech engine and the semantic knowledge graph to search for answers in unstructured data. „You can ask me anything.“

Which building has the worst air-conditioning? Which building has the coolest elevator? Which building has the best reviews? Which building has the best restrooms? Which building has the most tweets? Which building has the most rainfall?

Unstructured data

2015‘s Most Tweeted Iconic Buildings

• 1. Empire State Building
• 2. Madison Square Gardens
• 3. The Louvre
• 4. One World Trade Center
• 5. Sydney Opera House
• 6. Burj Al Arab
• 7. St. Mery Aze
• 8. Hagia Sophia
• 9. Eifel Tower
• 10. Big Ben

2015‘s Most Uniquely Tweeted Iconic Buildings

• 1. Eiffel Tower
• 2. Burj Khalifa
• 3. Big Ben
• 4. Taj Mahal
• 5. Sagrada Familia
• 6. Madison Square Gardens
• 7. Buckingham Palace
• 8. Space Needle
• 9. London Bridge Tower
• 10. 20 Fenchurch Street

2015‘s Most Positively Tweeted Iconic Buildings

1. Space Needle 2. Burj Al Arab 3. 20 Fenchurch („Cheese grater“) 4. London Bridge Tower (Shard) 5. Madison Square Garden 6.

• St. Mary Axe („Gherkin“)

7. Empire State Building 8. Petronas Towers 9. Eiffel Tower 10. Sony Center

The Space Needle, Seattle

What do visitors love about the Space Needle? View Elevator ride Restaurant Gift Shop Facilities & Maintenance

Who has the coolest elevator?

▪ Burj Khalifa There are 57 elevators in BurjKhalifa! It's not often you're in a lift with this many buttons. ▪ Eiffel Tower Wonderful to see most elevators hardware are still the original equipment and in good working condition! ▪ Empire State Building It takes forever to get up there. You don't take one elevator straight through. ▪ One World Trade Center Now that's a fancy elevator ride. ▪ Space Needle I love how you can decide what launch time you want to go up

The Louvre, Paris

The worst air-conditioning

There isn't much for air conditioning so if going during a warm season dress in attire that will keep you cool! There's a lot of stairs and not very good airflow so you're sure to sweat! The overall experience, however, could be improved upon starting with air conditioning.

Best Restroom Facilities

Sydney Opera House It's unique and beautiful in pictures, but even better in person. Even the restroom sinks are fun to look at! Also, the toilets inside are great - always an important feature of a cultural and historical landmark! I have to say the restroom was one of the nicest one I been to in Australia. There is plenty of sitting and standing space outside the playhouse and the toilets were clean and plentiful ...

A large API stack is available to build Cognitive Buildings

Language Vision Analytics Integration

Security Storage Mobile

118 Development Services and API on Bluemix

Phase 1: Data Center Phase 2: Campus Phase 3: More Sites

STORE INTEGRATE INTERACT REASON INSTRUMENT LEARN &

26

Your buildings are a wealth of data and information that can be leveraged to enhance your work places and delight your employees, clients and visitors – but it’s up to you to allow your buildings to have their say!

So, what can your building tell you?

„I want my office to be fun, and an environment that allows me do my job efficiently“

Questions

Claire Penny Watson IoT PennyCla@ie.ibm.com Joern Ploennigs IBM Research, Dublin Joern.Ploennigs@ie.ibm.com