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NEW DEVELOPMENTS AT SHIPSERV

Stuart May, Chief Product Officer Liam Herbert, Product Director, Marketplace & BI Solutions IMPA Conference, 13 September 2017

Agenda

• A very quick corporate intro
• Our vision for supplier side transaction efficiency
• New buyer side reporting tools
• Concept designs for spend analytics
• Questions

ShipServ Corporate Intro

ShipServ’s Mission

Our mission is to drive transformation of the maritime supply chain through digitisation, data insights, efficiencies and communications improvement

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What we actually do…

The world’s largest marine procurement platform

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We successfully deliver millions of transactions every year

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….on a reliable and secure platform, backed up by 24/7 global customer support

Global coverage with 24x7 support

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Some of our key buyer customers…

Selected vessel sectors only Includes vessels under 3rd party management Source: IHS Fairplay Fleet data 2017 where there is a known technical manager, and vessels under 40 years old, and the vessel is over 200 GT

Penetration in key sectors

Supplier Transaction Efficiency

Supplier Transaction Efficiency Product Vision

Real Transaction Efficiency for Suppliers

ShipServ will provide a

• ne-stop-shop to

digitize all inbound and

• utbound transactions

Seamless digital connection with all customers to eliminate all manual work Transactions will flow into and out of your

• wn system. Your staff

use a single system.

Buyers on ShipServ

It all starts with integration…

RFQ/PO

Your internal system

Quote/ POC Quote/ POC

Or you can use our SmartSupplier Application and it’s import/export features (as thousands do!)

Integration

Buyers on ShipServ

RFQ/PO Outbound translation RFQ/PO Quote/ POC Quote/ POC RFQ/PO

• No manual data input, fixes or workarounds
• A consistent user experience and quoting process

Inbound translation

EDI and non- integrated buyers

(Excel, PDFs, portals) RFQ/PO Quote/ POC Quote/ POC

Your internal system (or Smart Supplier) “Loose” Integration

Introducing BuyerConnect

NEW BuyerConnect

How document translation works

Buyer creates RFQ or PO Supplier forwards to ShipServ We extract data and feed into integration RFQ/PO appears in your system (with

• riginal file as

attachment) Buyer receives quote or

• rder confirmation as

normal We fill in buyer quote template/portal (optional) You quote/confirm as normal Pre-defined translator per buyer format

PDF Excel

Supplier advises us

• f a buyer they

want to on-board

These mappings can used by any supplier that trades with this buyer

Example

Excel format RFQ received by email Structured and standardised RFQ in your system

Buyers on ShipServ

Data cleaning RFQ/PO Outbound translation Catalogue Clean RFQ/PO Quote/ POC Quote/ POC

Your internal system

Clean RFQ/PO

• No manual data input, fixes or workarounds
• A consistent user experience and quoting process
• Improved RFQ quality, with most transactions cleaned

Inbound translation

EDI and non- integrated buyers

(Excel, PDFs, portals) RFQ/PO

“Tight” Integration

Quote/ POC Quote/ POC

Add data cleaning to facilitate integration

How cleaning and collaboration works

Your system

Data cleaning and collaboration

Buyer sends RFQ Clean RFQ Your catalogue Previous mappings

Request clarification Get response

System recommends mappings by searching catalogue and using past mappings User maps line items based

• n recommendations

Use Supplier APIs to enable full automation

Supplier’s Internal System ShipServ Buyers

(MTML “Compliant”)

Integration Data Cleaner Catalogue Mappings Collaboration Services Automatic Quote Creation

Price and Availability API

Automatically create and issue quotes to buyers

All Other Buyers

(Not on ShipServ)

BuyerConnect

Buyer Side Reporting

IMPA Benchmarking Tools

IMPA Spend Tracker

• Shows buyer what they are spending on

IMPA coded products

• Identifies those where they are paying

above market average prices IMPA Price Benchmark

• Drilldown to analyse spend on a specific

IMPA coded product

• Analyse by price, time and supplier

location

• Provides supplier recommendations

Usefulness of tools determined by how consistently buyer uses IMPA coding system

Total spend on all IMPA products containing the word ‘lubricant’ with estimated overspend/underspend given to estimated market unit price for same item

User clicks through to view all purchases of a specific item, including name of supplier and a link to the actual transaction.

User can see when they buy the item and how the price they pay and the average market price fluctuates over time.

Where they are buying this product from by unit.

Recommended suppliers of this item as per our standard ranking algorithm.

Supplier Performance Report

• On demand ‘dossier’ on any of

your suppliers that you trade with via ShipServ

• Metrics on volumes,

responsiveness, competitiveness, cycle times and more

• Benchmarked where possible

against the overall supplier community

• First version available End Sept

Supplier Performance Report

At this point, the presenter provides a live demonstration to show the features of the Supplier Performance Report in full. If you would like to view this demo, we have a video of the presentation on our website which you can access with the following link: https://www.shipserv.com/info/news-feed/2017/09/15/video- shipserv-product-developments-for-buyers-and-suppliers

KPI Dashboard

• Track key KPIs for

– E-Enablement – Operational performance – Supplier effectiveness – Average cycle times

• Maintain your own targets and

track KPIs against them

• Anonymously benchmarked

against the other buyers on ShipServ

• First version live Jan 2018

KPI Dashboard

At this point, the presenter provides a live demo to demonstrate the KPI Dashboard service in full. If you would like to view this demo, we have a video of the presentation on our website, which you can access with the following link: https://www.shipserv.com/info/news-feed/2017/09/15/video- shipserv-product-developments-for-buyers-and-suppliers

Spend Analytics

What is Spend Analytics?

....the process of collecting, classifying, enriching and analysing the data, with the

• utcome of providing actionable insights that

will enable you to reduce your procurement spend, improve efficiencies and monitor spend compliance.

Make smarter buying decisions

Effective procurement strategies and decisions require answers to the following key questions:

• What are we buying?
• How much are we spending?
• Which suppliers are we spending with?
• Who’s making those purchases?

.....so what’s preventing detailed answers to all these questions?

Understanding the data

• Fundamental to providing spend analytics and insights is

understanding the data

– Structured – Clean

• What we are doing?

– Classify the data – ‘Normalisation’ and categorising of each transaction

• Algorithms
• Machine Learning / Artificial Intelligence

Understanding the data

At this point, the presenter provides a live demo to demonstrate the Spend Analytics service in full. If you would like to view this demo, we have a video of the presentation on our website which you can access with the following link: https://www.shipserv.com/info/news-feed/2017/09/15/video- shipserv-product-developments-for-buyers-and-suppliers

Questions?

Contact Us

For more information, please visit our website: https://www.shipserv.com If you would like to talk to one of our team members, please email: contactus@shipserv.com.