Playing the Certification Game (No Straitjacket Required) Dru Lavigne Chair, BSD Certification Group Inc. LISA, 2011
a.k.a How to Become Certified Without Becoming Certifiable
a.k.a. The Good, the Bad, and the Ugly of System Administration Certification Exams Let's start with the Bad and the Ugly, then work our way towards the Good... (don't let the bad and the ugly scare you off, stick around for the good, it does exist!)
The Bad: “Paper” (MCSEs)
The Bad: Braindumps
The Ugly: “Official” Training Required to Pass Exam Information needed to pass the exam is only available from the certification vendor's “official” training program Of course, said training costs several thousands of dollars in addition to travel costs Training doesn't provide knowledge or skills, but rather how to answer the exam questions (in other words, an expensive braindump)
The Ugly: Who Needs Psychometrics? Choose all that apply (from a list of a-n) Read through three screens worth of irrelevant information in order to find the fragment of a sentence which contains the actual question being asked Decipher the meaning of a grammatically impossible question written by someone whose first language was obviously not English Questions are technically inaccurate and sound like they were written by the sales team
The Ugly: “Hot” Sells Sought after certification programs are rarely about content but rather about the current hot trend Certificants often end up taking exams that do not increase their skillset, force them to memorize irrelevant info, or to learn yet another new marketing spin on old terminology or another set of meaningless acronyms
The Ugly: Costs Psychometrics is expensive to achieve and not marketed as a value Exams are expensive to maintain which can result in one version of the exam and/or questions that rarely change Many programs force you to re-certify (ka-ching, ka-ching) in order to maintain certified status. New product versions with new certifications provide a never-ending “what features do I have to memorize this time” certification path
Recognizing the Good: Value of Certification There is value (to both employers and certificants) in quantifying the tasks that comprise a skillset There is value in learning about the bigger picture and in learning the skills you missed along the way because your experience thus far didn't require them There is value in being a member of a community that shares a proficiency in a well defined skillset These values are the hallmark of a well designed certification program
Recognizing the Good: What to look for in a certification program Are the exam objectives available? Are they skill based? Does third-party information about the program indicate that the exam adheres to the published objectives? What forms of training and study materials are available? (hint: a lack of materials is not necessarily a bad thing)
Playing the Game: how to gain from any certification Know your end goal: are you trying to pass the exam, learn new skills, or a little bit of both? Recognize that few training programs are geared towards skills, even if the exam itself is Recognize that your own lab setup is a given Gain a network of skilled friends and look for user groups that provide an environment for learning that specific skill
Playing the Game: how to gain from any certification (even the bad and the ugly ones) While the lack of technical merits may grate on the geek in you, some certifications will make your employer, support vendor, or HR happy Even if the exam concentrates on features and irrelevant info, there is no law preventing you from learning the skills you'll need to wrangle that darn product into submission
Reinventing the Game The first generation of sysadmins didn't go to school to become sysadmins: Instead, they were the ones who were good at “that computer thing” and figuring out how to keep their employer's systems up and running Skills were learned in the field, on an as needed to know basis
Reinventing the Game How will the next generation of sysadmins learn their skills? Post-secondary education isn't known for its plethora of skill-based sysadmin programs While certification programs have improved since the 90s, there are still plenty which are vendor- specific, study what we want you to know (as opposed to how the product actually works or in understanding the world that exists beyond a vendor's particular product)
Changing the Game Look for and promote/contribute to quality certification programs, they do exist! Integrate good programs into larger post- secondary programs (they define skills which can be taught) A good certification program provides a tool which can be used to bridge the post-secondary knowledge-skill gap or to bring new hires up to speed
Additional Resources Why Certification Exams Suck: Introduction http://it.toolbox.com/blogs/bsd-guru/why- certification-exams-suck-introduction-11037 How to Create a Psychometrically Valid Certification Examination http://www.slideshare.net/dlavigne/ lavigne-eurobsdcon11 BSD Certification Website http://www.bsdcertification.org
Contact & Questions Contact: dru@freebsd.org URL to slides online: http://www.slideshare.net/dlavigne/lisa2011
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