Personalising care beyond the hospital stay How involving the patient saves scarce clinical time for early interventions www.personifycare.com Ken Saman – CEO Confidential
Background Clinician Patient www.personifycare.com Ken Saman – CEO Confidential
The Evidence There’s no place like home! Paul Rogers www.personifycare.com Ken Saman – CEO Confidential
The Evidence Patients only recall 25% of clinical instructions 1 Godwin Y. Do they listen? A review of information retained by patients following consent for reduction mammoplasty. Br J Plast Surg 2000;53: 121-5. 2 Harrison P, Hara P, Pope, J, Young, M, Rula, E. The Impact of Postdischarge Telephonic Follow-Up on Hospital Readmissions. Popul Health Manag. 2011 Feb; 14(1): 27 – 32. www.personifycare.com Ken Saman – CEO Confidential
Current Processes Paper forms & Phone calls www.personifycare.com Ken Saman – CEO Confidential
Background Located Adelaide, South Australia • Specialising in acute medical and surgical care, • One of South Australia’s largest providers of orthopaedic, • cardiac, and neurosurgical services. The only private provider of 24/7 accident & emergency. • $300M new hospital: “ the biggest and most comprehensive • private hospital ever built in South Australia” Samara Szymaniak Felicity Scholz Director of Clinical Services Clinical Services Coordinator www.personifycare.com Ken Saman – CEO Confidential
Calvary Wakefield: Enhanced Post-Discharge Program Introduce 6-8 week post-op care program. Without Personify Care: Time spent pre-admission / post-op : 40 mins / patient Cost estimate: $1,077,000 / year www.personifycare.com Ken Saman – CEO Confidential
St Stre reamlin amlining ing pro rotoco ocols ls to o fre ree-up up scarc arce re resou ources rces Se See more e patie ients nts Enhanc ance e qua ualit ity Intervene ervene early Re Reduce ce cost sts www.personifycare.com Ken Saman – CEO Confidential
Plug-in clinical protocols Surgery Hospital Post op Booking Stay recovery Pre-admission preparation Post-discharge recovery www.personifycare.com Ken Saman – CEO Confidential
Patient Experience Ken Saman – CEO www.personifycare.com www.personifycare.com Ken Saman – CEO Confidential
Clinician Experience Ken Saman – CEO www.personifycare.com www.personifycare.com Ken Saman – CEO Confidential
Clinician Experience ID the patients that require intervention in the last 24 hours based on existing clinical rules Ken Saman – CEO www.personifycare.com www.personifycare.com Ken Saman – CEO Confidential
Calvary Protocols powered by Personify Care www.personifycare.com www.personifycare.com Ken Saman – CEO Confidential
Technology that learns from patients: Deliver any protocol Response rate 83.6% Eliminate 70-80% manual effort last 12 mths Ensure patient response Learning system: Uses data-driven algorithm • Deliver protocols to hard to • reach populations www.personifycare.com Ken Saman – CEO Confidential
Results: Calvary Post-Discharge Program powered by Personify Care www.personifycare.com Ken Saman – CEO Confidential
Results: Calvary Post-Discharge Program powered by Personify Care Within the first 6 months: Less admin / more care 16,000 patient interactions monitored + 6,500 clinical risks screened Improved Patient experience 98% patients would recommend service to family and friends Detected risks early 614 early interventions within first 6 months. www.personifycare.com Ken Saman – CEO Confidential
Results: Calvary Post-Discharge Program powered by Personify Care www.personifycare.com Ken Saman – CEO Confidential
Not an EMR: a channel to the patient • Visibility to patient beyond hospital stay • Integrates into patient record systems • My Health Record ready • No data double entry APPs and HIPAA Compliant ICHOM Support Integrations: Restful API www.personifycare.com Ken Saman – CEO Confidential
Deployed in 2 weeks No workflow changes "Personify is user friendly. Able to receive and send No upfront projects / costs messages without making extra phone calls. Prompt and professional response from the Personify team“ No special hardware Preadmission Nurse Staff using it in 15-20 mins www.personifycare.com Ken Saman – CEO Confidential
Smarter Safer Patient Care Supported by: 330,000+ patient interactions 100,000+ patient risks screened 83%+ response rate Trusted by leading health providers: www.personifycare.com Ken Saman – CEO Confidential
The best care, often turns out to be the least expensive care - Atul Gawande www.personifycare.com Ken Saman – CEO Confidential
Sm Smar arter ter saf afer er pat atient ient car are beyond the hospital stay www.personifycare.com/demo/ Booth #12 HIC | #T2 NIA www.personifycare.com Ken Saman – CEO Confidential
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