Performance & Enabler Analysis Objectives You should be able to - - PowerPoint PPT Presentation

ASTD Charlotte - Day of Learning – December 4 2013

Guy W. Wallace, CPT

Performance & Enabler Analysis

Objectives

You should be able to…

• 1. Determine Areas of

Performance for a job or multi-job process

• 2. Complete a Performance

Model chart for each Area of Performance

• 3. Derive the Enablers of

Performance using the Performance Model data

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Agenda

• Open
• Quick Objectives & Agenda Review
• Application Exercise Handout Overview
• Applications Exercise Steps 1-9
• Applications of the Data
• Applications Exercise Q&A
• Close

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2 Sided Handout

Performance & Enabler Analysis www.eppic.biz

2 Sided Handout

Performance & Enabler Analysis www.eppic.biz

2 Sided Handout

Performance & Enabler Analysis www.eppic.biz

Step 1

Performance & Enabler Analysis www.eppic.biz

• Focus the analysis
• n a job title
• Reflect on your
• wn personal past

Kid Jobs to chose

• ne for this

webinar

Step 1

Performance & Enabler Analysis www.eppic.biz

• Focus the analysis
• n a job title
• Reflect on your
• wn personal past

Kid Jobs to chose

• ne for this

webinar

• Guy: Newspaper

Delivery Boy

Step 2

• Identify 1 major

portion of the job

– AoP: Area of Performance

Performance & Enabler Analysis www.eppic.biz

Step 2

• Identify 1 major

portion of the job

– AoP: Area of Performance

• For Guy: Deliver

Newspapers

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers

Cycle: Daily

Step 3

• Identify the AoP that

logically precedes your first AoP in its “Cycle”

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers

Step 3

• Identify the AoP that

logically precedes your first AoP in its “Cycle”

• Guy’s Adds

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers Insert, Roll and Bag Obtain correct #

• f Papers

Step 4

• Identify the AoP that

logically follows your first AoP in its “Cycle”

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers Insert, Roll and Bag Obtain correct #

• f Papers

Step 4

• Identify the AoP that

logically follows your first AoP in its “Cycle”

• Guy’s Adds: None

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers Insert, Roll and Bag Obtain correct #

• f Papers

Step 5

• Identify any

additional AoP Cycles and their AoP/AoPs

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers Insert, Roll and Bag Obtain correct #

• f Papers

Step 5

• Identify any

additional AoP Cycles and their AoP/AoPs

• Guy’s Adds

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers Insert, Roll and Bag Obtain correct #

• f Papers

Collect Sub- scription Fees Sell Sub- scriptions

Step 6

• Acid Test: Identify any

and all additional AoP Cycles and their AoP/AoPs

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers Insert, Roll and Bag Obtain correct #

• f Papers

Collect Sub- scription Fees Sell Sub- scriptions Train

• ther

Kids

Step 6

• Acid Test: Identify any

and all additional AoP Cycles and their AoP/AoPs

• Guy’s Adds: Train
• ther Kids

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers Insert, Roll and Bag Obtain correct #

• f Papers

Collect Sub- scription Fees Sell Sub- scriptions Train

• ther Kids

Step 7

• Complete the left side
• f the PM Chart

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers Insert, Roll and Bag Obtain correct #

• f Papers

Collect Sub- scription Fees Sell Sub- scriptions Train

• ther Kids

Step 7

• Complete the left side
• f the PM Chart
• Guy’s Adds

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers Insert, Roll and Bag Obtain correct #

• f Papers

Collect Sub- scription Fees Sell Sub- scriptions Train

• ther Kids

Newspaper Bag ready for delivery

• right #
• right roll
• bagged in

plastic if needed

• Get inserts
• Insert
• roll & tuck
• bag tightly
• mount bag

Insert, Roll and Bag

Step 8

• Complete the right

side of the PM Chart

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers Insert, Roll and Bag Obtain correct #

• f Papers

Collect Sub- scription Fees Sell Sub- scriptions Train

• ther Kids

Newspaper Bag ready for delivery

• right #
• right roll
• bagged in

plastic if needed

• Get inserts
• Insert
• roll & tuck
• bag tightly
• mount bag

Insert, Roll and Bag

Step 8

• Complete the right

side of the PM Chart

• Guy’s Adds

Performance & Enabler Analysis www.eppic.biz Newspaper Delivery Boy

Deliver News- papers Insert, Roll and Bag Obtain correct #

• f Papers

Collect Sub- scription Fees Sell Sub- scriptions Train

• ther Kids

Newspaper Bag ready for delivery

• right #
• right roll
• bagged in

plastic if needed

• Get inserts
• Insert
• roll & tuck
• bag tightly
• mount bag
• missed

inserts

• Poor

roll

• lack of

attentio n to detail

• Poor

roll techniq ue

dI dK

Insert, Roll and Bag

Step 9

• Select the Enabler

Categories appropriate for the project’s goals

Performance & Enabler Analysis www.eppic.biz

Step 9

• Select the Enabler

Categories appropriate for the project’s goals

• Guy’s example

Performance & Enabler Analysis www.eppic.biz Materials & Supplies Personal/Interpersonal

• Front Bag
• Back Bag
• Inserts
• Taking Criticism
• Sales

Applications

• f the Data

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Applications

• f the Data

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Applications

• f the Data

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Q&A

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Close

Thank you for your participation! Guy can be reached via email and his web site – where there are over 350 free resources related to Human Performance Technology www.eppic.biz guy.wallace@eppic.biz