People Centric Designs IoP - Dagstuhl October 2017 Paul Houghton Director, Wizardry and Development
Going beyond the screen
An Industry Perspective on Internet of People
WELCOME TO THE DARK SIDE
Our toolbox
Lean Service Creation LSC is a multi-disciplinary way of working that maximizes the probability of creating successful digital services
A process to replicate success
HTTP://IOTSERVICEKIT.COM
INTELLIGENCE AUGMENTATION FOR DESIGNERS
Cool technology is not enough
EMBEDDING HUMAN BEHAVIOR MODELS IN NETWORK PROTOCOLS
How Do We Design for IoP? • People want new tech, but don’t know how to use it • We need Designing for IoP workshop. Interactive, collaborative tools. • The details of such a kit implicitly sets the boundaries and mindset, for better and for worse
IoP KISS A: Industry adoption needs simple, usable concepts they can map to ideas they already know • Not a new “opportunistic network protocol with cloud fallback”, it is a “distributed database and an easy API ” B: (there is no point B)
IoP: Social Variables • Pick your variable type. Use. • Thread safe (functional approach?) • With local atomic training • Locally coherent structure • Global convergence • Geographic and affinity-group variation • Trust baked in at a deep level (only trust open training data?) • Illustrate the most useful archetypes/design patterns, discard the rest • Show, don’t tell. Short examples and cheap PR rule. IoP Shrödinger Cat videos • Start a foundation. Build the ecosystem with relentless, boring message repetition
IoP: Tell a Story to Your Audience The Driver: Great UX “So, IoP , entertain me, tell me a story” • Designer: (blah blah here) • Developer: architecture details • Reliability • No single point of failure • Fallback models • Latency • Bandwidth • New capabilities • Contextual • Location based • Better AI integration • Explicit trust contract with the user https://www.flickr.com/photos/wonderlane/7167097899/in/photostream/lightbox/ • Business: markets and money • Increased local market access • Local competition to drive down prices • (Don’t say “commoditization”)
Thanks! paul.houghton@futurice.com @mobile_rat
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