Pe e r Me nto ring : T he P.A.I .R. Pro g ra m @ CSUL A T e - - PowerPoint PPT Presentation

Pe e r Me nto ring : T he P.A.I .R. Pro g ra m @ CSUL A

T e re sa Po rtilla Omidsa la r & Ro me lia Sa lina s

Wha t is P.A.I .R. ?

 P = pe e r  A = a ssiste d  I

= info rma tio n

 R = re se a rc h

Why did we sta rt the pro g ra m?

 T

• fill a g a p in the spe c trum o f o ur

instruc tio n/ re se a rc h/ re fe re nc e suppo rt se rvic e s.

 We kne w tha t no t a ll stude nts c a me to the

lib ra ry to g e t he lp.

 T

• pro vide o ne -o n-o ne re se a rc h suppo rt to

stude nts.

 Othe r pe e r me nto ring pro g ra ms ha d b e e n

suc c e ssful.

 We c o uld a pply fo r a g ra nt.  We ha d the pe e rs a lre a dy!

T ypic al Day at Re fe r e nc e De sk

Noisy and with Distr ac tions

Pro g ra m Ob je c tive s

 Pro mo tio n o f a c a de mic suc c e ss a nd

pe rfo rma nc e thro ug h impro ve d pa pe rs a nd o the r re se a rc h pro duc ts.

 E

sta b lish se rvic e po ints o utside the L ib ra ry to re a c h stude nts a t a po int o f ne e d .

 De ve lo pme nt o f supe rio r info rma tio n a nd

le a de rship skills in L ib ra ry stude nt a ssista nts (PAI R Me nto rs) .

 Pro mo tio n o f the a c a de mic missio n o f the

Unive rsity L ib ra ry.

Co mmunity Building

 Pa rtne r with c a mpus c o mpute r la b s, tuto ria l

c e nte r, a nd writing c e nte r.

 Co ntinue to b uild re la tio nships with the se a s the y

a re pla c e s we kno w stude nts use a nd g a the r.

 Use the ir lo c a tio ns to o ffe r the me nto ring .  Give the me nto rs a n o ppo rtunity to “run” the

pro g ra m

• Na me d the pro g ra m
• Assist in tra ining o f ne w hire s, he lp de ve lo p

pro c e dure s, c re a te pub lic ity ma te ria ls

Ho w we sta rte d the pro g ra m

 T

he o nly wa y to fund the pro g ra m wa s thro ug h g ra nt $

 We a pplie d fo r a n “I

nstruc tio na lly Re la te d Ac tivitie s” Gra nt

 F

irst time we a pplie d wa s 2008

 We wo uld use the $ to :

• Pa y the me nto rs sa la rie s
• Buy la pto ps
• Buy style ma nua ls
• Pub lic ity
• Give a wa ys

F unding we ha ve re c e ive d

 Oc to b e r 1, 2012 – June 30, 2013 = $9,000  Oc to b e r 1, 2011 – June 30, 2012 = $9,600  Oc to b e r 1, 2010 – June 30, 2011 = $8,600  Oc to b e r 1, 2009 – June 30, 2010 = $10,000  Oc to b e r 1, 2008 – June 30, 2009 = $10,000

T

• ta l= $47,200

Hiring

 We o nly hire stude nts who ha ve a pro ve n

tra c k re c o rd.

• Re fe re nc e De sk Assista nts
• E

le c tro nic Cla ssro o m Assista nts (ro ve rs)

 $12.00 pe r ho ur (RDAs b e g in with $10.00)

T ra ining & Suppo rt

 I

n-de pth tra ining whe n hire d

• Just a s impo rta nt wha t the y CAN a nswe r a nd

wha t the y CAN’ T a nswe r

 Annua l re fre she r tra ining  Me nto rs he lp with the tra ining o f ne w

me nto rs

 Da ily suppo rt

• E

ma il

• Ce ll pho ne s
• Re fe rra ls

Ope ra tio ns

 Ho urs

• Mo nda y – T

hursda y 12no o n to 6:00pm

• F

rida y 11a m – 3pm

 Shifts a re 3 ho urs, e xc e pt F

rida ys

 Be g in 3rd we e k o f q ua rte r e nd F

rida y o f 10th we e k

 Ave ra g e 4 to 8 PAI

R me nto rs pe r q ua rte r

PAIR Me ntor s assisting stude nts

Adve rtising

 Stude nts a re re spo nsib le fo r de live ring a nd

po sting flye rs

 L

ib ra ria ns a nno unc e a t the ir c la sse s

 L

ia iso ns se nd ma iling s to the ir de pa rtme nts

 L

ib ra ry’ s we b site

 Give a wa ys

Sa mple F lye r

P.A.I.R.

Pe e r

• Assiste d Infor

ma tion Re se a r c h Pr

• g r

a m GE T F RE E RE SE ARCH HE L P @ Unive r sity Wr iting Ce nte r Monda y –T hur sda y 12:00 – 6:00pm F r ida y 11:00a m – 3:00pm Close d Sa tur da ys, Sunda ys & F ina ls We e k Sponsor e d by the CSUL A L ibr a r y

F a ll Qua rte r 2012

Pro g ra m E va lua tio n

 T

wo e le me nts

• Stude nt e va lua tio n
• Me nto r e va lua tio n
• F
• r e a c h tra nsa c tio n

 Me nto rs write re fle c tio ns a t the e nd o f the

q ua rte r

Ple ase take a minute to te ll us how we ’r e doing!

Da te : ___________________Co urse Na me & Numb e r____________ (e .g . CHDV 496)

• 1. Ho w did yo u find o ut a b o ut us (c ir

c le only one):

Sig n/ po ste r F rie nd/ c la ssma te Pro fe sso r/ c o urse L ib ra ry Unive rsity Writing Ce nte r T uto ria l Ce nte r Stude nt Unio n

• 2. Me nto r’ s na me (c ir

c le only one):

Glo ria Sa ma ntha F ra nc ine Na ndo Othe r: _________________________ PAIR Me ntor E valuation

• 3. L
• c a tio n :

Unive rsity Writing Ce nte r Othe r: _________________________

• 4. I

n g e ne ra l the me nto r wa s (c ir

c le only one):

a . Ve ry he lpful b . He lpful c . A little he lpful

• d. No t he lpful a t a ll
• 5. Do yo u fe e l mo re c o nfide nt a b o ut yo ur re se a rc h skills a fte r this

se ssio n? (c ir

c le only one)

a . Ye s, ve ry. b . Ye s. c . Ye s, a little .

• d. No .

PAIR Me ntor E valuation Cont.

• 6. Wo uld yo u re c o mme nd this pro g ra m to a frie nd? (c ir

c le only one)

a . Ye s, stro ng ly re c o mme nd b . Ye s, wo uld re c o mme nd c . Ma yb e , no t sure .

• d. No , de finite ly no t b e c a use ____________________________
• 7. Sho uld the pro g ra m ho urs b e e xte nde d? (Cir

c le as many as apply):

Ye s: Add Sa turda y ho urs Ye s:

Add 9a m – 12pm

No , the time s a re fine .

• 8. Any c o mme nts o r sug g e stio ns?

PAIR Me ntor E valuation Cont.

P.A.I .R. Stude nt E va lua tio n

 Co urse na me & numb e r  Da y o f the we e k  We e k o f the q ua rte r  L

e ng th o f se ssio n

 L

• c a tio n

 Na me o f PAI

R me nto r

 Did yo u ma ke a re fe rra l?  Ge nde r  Ag e (a ppro xima te )

P.A.I .R. Stude nt E va lua tio n

 E

ng lish first la ng ua g e

 Re se a rc h ne e d  Da ta b a se s we re sug g e ste d/ use d  T

ype re se a rc h q ue stio n

 L

e ve l o f c o nfide nc e a t a nswe ring q ue stio n

 T

ype o f a ssig nme nt

 Co nne c tivity pro b le ms

P.A.I .R. Stude nt E va lua tio n

 Stude nt wa s

• Unpre pa re d
• Ha d se a rc h b e fo re
• Unde rsto o d his/ he r a ssig nme nt
• Ha d no t re a d the a ssig nme nt
• F
• llo we d a lo ng with me
• Ha s a c ita tio n pro b le m
• Othe r

 Wa s a nyo ne e lse wa iting fo r yo u  Re pe a t c usto me r

Statistic s

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Winte r 09 (N=59) Spring 09 (N=58) F a ll 09 (N=27) Winte r 10 (N=62) Spring 10 (N=53) F a ll 10 (N=76) Winte r 11 (N=102) Spring 11 (N=47) F a ll 11 (N-87) Winte r 12 (N=67)

Do you fe e l mor e c onfide nt about your r e se ar c h afte r this se ssion?

Ye s, ve ry. Ye s. Ye s, little . No .

Statistic s

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Winte r 09 (N=59) Spring 09 (N=58) F a ll 09 (N=27) Winte r 10 (N=62) Spring 10 (N=53) F a ll 10 (N=76) Winte r 11 (N=102) Spring 11 (N=47) F a ll 11 (N-87) Winte r 12 (N=67)

Would you r e c omme nd this pr

• gr

am to a fr ie nd?

Ye s, stro ng ly Ye s, re c o mme nd No t Sure No

Statistic s

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Winte r 09 (N=59) Spring 09 (N=58) F a ll 09 (N=27) Winte r 10 (N=62) Spring 10 (N=53) F a ll 10 (N=76) Winte r 11 (N=102) Spring 11 (N=47) F AL L 11 (N-87) WI NT E R 12 (N=67)

He lpfulne ss of the Me ntors

Ve ry He lp ful A little

Wha t we ha ve le a rne d

 Stude nts who do n’ t unde rsta nd the ir re se a rc h

ne e d do no t se e k o ut this se rvic e .

 Wo rd o f mo uth is a n impo rta nt me a ns o f

pro mo ting the se rvic e .

 I

mpro ve d se lf c o nfide nc e o n pa rt o f me nto rs.

 Stude nt me nto rs ha ve b e c o me b e tte r stude nt

de sk a ssista nts a nd ro ve rs.

 One mo re wa y fo r the lib ra ry to g e t no tic e d o n

c a mpus.

 L

e a rn mo re a b o ut wha t stude nts ne e d he lp with.

 Re wa rding fo r us to se e the g ro wth in o ur

me nto rs a nd the pro g ra m.

P.A.I .R. Me nto r Re fle c tio ns

“No t o nly did I g ain mo re insig ht ab o ut stude nts’ re se arc h ne e ds (o r lac k the re o f) b ut I also le arne d ab o ut the vast amo unt o f use ful re se arc h skills I ’ ve ac q uire d that have pre pare d me to he lp o the r stude nts thro ug h P.A.I .R. Cle arly, the re is still a lo t to le arn, b ut I fe lt c o mfo rtab le answe ring the q ue stio ns po se d b y stude nts. Muc h o f the c re dit has to b e g ive n no t o nly to the tho ro ug h training I ’ ve re c e ive d, b ut also to e ve ry lib rarian who didn’ t b urst o ut [with] laug hte r at my q ue stio ns. I ’ ve re ally le arne d a lo t.” -Alb e rt E .

P.A.I .R. Me nto r Re fle c tio ns

“I g o t this q ue stio n mo re than o nc e : ‘ I want to kno w ho w to navig ate the lib rary c atalo g , b ut I do n’ t kno w whe re to g o o r what to do [ne xt], c o uld yo u ple ase sho w me ho w to find the info rmatio n I ne e d? ’ ”

• Marle n O.

P.A.I .R. Me nto r Re fle c tio ns

“My attitude to wards lib rarie s has shifte d fro m thinking that the y we re no t so impo rtant (o r g o ing o ut o f style ) to b e ing c o nvinc e d that the y are [so me thing ] mo re fo lks ne e d to b e c o me we ll ac q uainte d with… the disc o ve ry that the lib rary ho lds all the ne c e ssary info rmatio n fo r us to re ady

• urse lve s fo r ac ade mic suc c e ss is

so me time s a mo me nt o f lib e ratio n fo r tho se

• f us that ne ve r to o k o urse lve s se rio usly

ac ade mic ally.” -Made lyn W.

Na ndo silly… .

Ca the rine Ha ra s & T e re sa Omidsa la r

P.A.I .R. Pro g ra m 2011 re c ipie nt o f the Pro Que st I nno va tio n in Co lle g e L ib ra ria nship Awa rd

T ha nk Yo u

Que stio ns?