Pe e r Me nto ring : T he P.A.I .R. Pro g ra m @ CSUL A T e - PowerPoint PPT Presentation

Pe e r Me nto ring : T he P.A.I .R. Pro g ra m @ CSUL A T e re sa Po rtilla Omidsa la r & Ro me lia Sa lina s

Wha t is P.A.I .R. ?  P = pe e r  A = a ssiste d  I = info rma tio n  R = re se a rc h

Why did we sta rt the pro g ra m?  T o fill a g a p in the spe c trum o f o ur instruc tio n/ re se a rc h/ re fe re nc e suppo rt se rvic e s.  We kne w tha t no t a ll stude nts c a me to the lib ra ry to g e t he lp.  T o pro vide o ne -o n-o ne re se a rc h suppo rt to stude nts.  Othe r pe e r me nto ring pro g ra ms ha d b e e n suc c e ssful.  We c o uld a pply fo r a g ra nt.  We ha d the pe e rs a lre a dy!

T ypic al Day at Re fe r e nc e De sk

ac tions Noisy and with Distr

Pro g ra m Ob je c tive s  Pro mo tio n o f a c a de mic suc c e ss a nd pe rfo rma nc e thro ug h impro ve d pa pe rs a nd o the r re se a rc h pro duc ts.  E sta b lish se rvic e po ints o utside the L ib ra ry to re a c h stude nts a t a po int o f ne e d .  De ve lo pme nt o f supe rio r info rma tio n a nd le a de rship skills in L ib ra ry stude nt a ssista nts (PAI R Me nto rs) .  Pro mo tio n o f the a c a de mic missio n o f the Unive rsity L ib ra ry.

Co mmunity Building  Pa rtne r with c a mpus c o mpute r la b s, tuto ria l c e nte r, a nd writing c e nte r.  Co ntinue to b uild re la tio nships with the se a s the y a re pla c e s we kno w stude nts use a nd g a the r.  Use the ir lo c a tio ns to o ffe r the me nto ring .  Give the me nto rs a n o ppo rtunity to “run” the pro g ra m • Na me d the pro g ra m • Assist in tra ining o f ne w hire s, he lp de ve lo p pro c e dure s, c re a te pub lic ity ma te ria ls

Ho w we sta rte d the pro g ra m  T he o nly wa y to fund the pro g ra m wa s thro ug h g ra nt $  We a pplie d fo r a n “I nstruc tio na lly Re la te d Ac tivitie s” Gra nt  F irst time we a pplie d wa s 2008  We wo uld use the $ to : • Pa y the me nto rs sa la rie s • Buy la pto ps • Buy style ma nua ls • Pub lic ity • Give a wa ys

F unding we ha ve re c e ive d  Oc to b e r 1, 2012 – June 30, 2013 = $9,000  Oc to b e r 1, 2011 – June 30, 2012 = $9,600  Oc to b e r 1, 2010 – June 30, 2011 = $8,600  Oc to b e r 1, 2009 – June 30, 2010 = $10,000  Oc to b e r 1, 2008 – June 30, 2009 = $10,000 T o ta l= $47,200

Hiring  We o nly hire stude nts who ha ve a pro ve n tra c k re c o rd. • Re fe re nc e De sk Assista nts • E le c tro nic Cla ssro o m Assista nts (ro ve rs)  $12.00 pe r ho ur (RDAs b e g in with $10.00)

T ra ining & Suppo rt  I n-de pth tra ining whe n hire d • Just a s impo rta nt wha t the y CAN a nswe r a nd wha t the y CAN’ T a nswe r  Annua l re fre she r tra ining  Me nto rs he lp with the tra ining o f ne w me nto rs  Da ily suppo rt • E ma il • Ce ll pho ne s • Re fe rra ls

Ope ra tio ns  Ho urs • Mo nda y – T hursda y 12no o n to 6:00pm • F rida y 11a m – 3pm  Shifts a re 3 ho urs, e xc e pt F rida ys  Be g in 3 rd we e k o f q ua rte r e nd F rida y o f 10 th we e k  Ave ra g e 4 to 8 PAI R me nto rs pe r q ua rte r

PAIR Me ntor s assisting stude nts

Adve rtising  Stude nts a re re spo nsib le fo r de live ring a nd po sting flye rs  L ib ra ria ns a nno unc e a t the ir c la sse s  L ia iso ns se nd ma iling s to the ir de pa rtme nts  L ib ra ry’ s we b site  Give a wa ys

Sa mple F lye r P.A.I.R. Pe e r -Assiste d Infor ma tion Re se a r c h Pr og r a m GE T F RE E RE SE ARCH HE L P @ Unive r sity Wr iting Ce nte r Monda y –T hur sda y 12:00 – 6:00pm F r ida y 11:00a m – 3:00pm Close d Sa tur da ys, Sunda ys & F ina ls We e k Sponsor e d by the CSUL A L ibr a r y F a ll Qua rte r 2012

Pro g ra m E va lua tio n  T wo e le me nts • Stude nt e va lua tio n • Me nto r e va lua tio n • F o r e a c h tra nsa c tio n  Me nto rs write re fle c tio ns a t the e nd o f the q ua rte r

valuation PAIR Me ntor E Ple ase take a minute to te ll us how we ’r e doing! Da te : ___________________Co urse Na me & Numb e r____________ (e .g . CHDV 496) 1. Ho w did yo u find o ut a b o ut us ( c ir c le only one ): Sig n/ po ste r F rie nd/ c la ssma te Pro fe sso r/ c o urse L ib ra ry Unive rsity Writing Ce nte r T uto ria l Ce nte r Stude nt Unio n 2. Me nto r’ s na me ( c ir c le only one ): Glo ria Sa ma ntha F ra nc ine Na ndo Othe r: _________________________

PAIR Me ntor E valuation Cont. 3. L o c a tio n : Unive rsity Writing Ce nte r Othe r: _________________________ 4. I n g e ne ra l the me nto r wa s ( c ir c le only one ): a . Ve ry he lpful b . He lpful c . A little he lpful d. No t he lpful a t a ll 5. Do yo u fe e l mo re c o nfide nt a b o ut yo ur re se a rc h skills a fte r this se ssio n? ( c ir c le only one ) a . Ye s, ve ry. b . Ye s. c . Ye s, a little . d. No .

PAIR Me ntor E valuation Cont. 6. Wo uld yo u re c o mme nd this pro g ra m to a frie nd? ( c ir c le only one ) a . Ye s, stro ng ly re c o mme nd b . Ye s, wo uld re c o mme nd c . Ma yb e , no t sure . d. No , de finite ly no t b e c a use ____________________________ 7. Sho uld the pro g ra m ho urs b e e xte nde d? ( Cir c le as many as apply ): Ye s: Add Sa turda y ho urs Ye s: Add 9a m – 12pm No , the time s a re fine . 8. Any c o mme nts o r sug g e stio ns?

P.A.I .R. Stude nt E va lua tio n  Co urse na me & numb e r  Da y o f the we e k  We e k o f the q ua rte r  L e ng th o f se ssio n  L o c a tio n  Na me o f PAI R me nto r  Did yo u ma ke a re fe rra l?  Ge nde r  Ag e (a ppro xima te )

P.A.I .R. Stude nt E va lua tio n  E ng lish first la ng ua g e  Re se a rc h ne e d  Da ta b a se s we re sug g e ste d/ use d  T ype re se a rc h q ue stio n  L e ve l o f c o nfide nc e a t a nswe ring q ue stio n  T ype o f a ssig nme nt  Co nne c tivity pro b le ms

P.A.I .R. Stude nt E va lua tio n  Stude nt wa s • Unpre pa re d • Ha d se a rc h b e fo re • Unde rsto o d his/ he r a ssig nme nt • Ha d no t re a d the a ssig nme nt • F o llo we d a lo ng with me • Ha s a c ita tio n pro b le m • Othe r  Wa s a nyo ne e lse wa iting fo r yo u  Re pe a t c usto me r

Statistic s Do you fe e l mor e c onfide nt about your r e se ar c h afte r this se ssion? 90% 80% 70% 60% Ye s, ve ry. 50% Ye s. 40% Ye s, little . 30% 20% No . 10% 0% Winte r Spring 09 F a ll 09 Winte r Spring 10 F a ll 10 Winte r Spring 11 F a ll 11 Winte r 09 (N=58) (N=27) 10 (N=53) (N=76) 11 (N=47) (N-87) 12 (N=59) (N=62) (N=102) (N=67)

Statistic s Would you r e c omme nd this pr ogr am to a fr ie nd? 100% 90% Ye s, stro ng ly 80% 70% Ye s, 60% re c o mme nd 50% No t Sure 40% No 30% 20% 10% 0% Winte r Spring F a ll 09 Winte r Spring F a ll 10 Winte r Spring F a ll 11 Winte r 09 09 (N=27) 10 10 (N=76) 11 11 (N-87) 12 (N=59) (N=58) (N=62) (N=53) (N=102) (N=47) (N=67)

Statistic s He lpfulne ss of the Me ntors 100% 90% 80% Ve ry 70% 60% He lp ful 50% 40% 30% A little 20% 10% 0% Winte r 09 Spring 09 F a ll 09 Winte r 10 Spring 10 F a ll 10 Winte r 11 Spring 11 F AL L 11 WI NT E R (N=59) (N=58) (N=27) (N=62) (N=53) (N=76) (N=102) (N=47) (N-87) 12 (N=67)

Wha t we ha ve le a rne d  Stude nts who do n’ t unde rsta nd the ir re se a rc h ne e d do no t se e k o ut this se rvic e .  Wo rd o f mo uth is a n impo rta nt me a ns o f pro mo ting the se rvic e .  I mpro ve d se lf c o nfide nc e o n pa rt o f me nto rs.  Stude nt me nto rs ha ve b e c o me b e tte r stude nt de sk a ssista nts a nd ro ve rs.  One mo re wa y fo r the lib ra ry to g e t no tic e d o n c a mpus.  L e a rn mo re a b o ut wha t stude nts ne e d he lp with.  Re wa rding fo r us to se e the g ro wth in o ur me nto rs a nd the pro g ra m.

P.A.I .R. Me nto r Re fle c tio ns “No t o nly did I g ain mo re insig ht ab o ut stude nts’ re se arc h ne e ds (o r lac k the re o f) b ut I also le arne d ab o ut the vast amo unt o f use ful re se arc h skills I ’ ve ac q uire d that have pre pare d me to he lp o the r stude nts thro ug h P.A.I .R. Cle arly, the re is still a lo t to le arn, b ut I fe lt c o mfo rtab le answe ring the q ue stio ns po se d b y stude nts. Muc h o f the c re dit has to b e g ive n no t o nly to the tho ro ug h training I ’ ve re c e ive d, b ut also to e ve ry lib rarian who didn’ t b urst o ut [with] laug hte r at my q ue stio ns. I ’ ve re ally le arne d a lo t.” - Alb e rt E .

P.A.I .R. Me nto r Re fle c tio ns “I g o t this q ue stio n mo re than o nc e : ‘ I want to kno w ho w to navig ate the lib rary c atalo g , b ut I do n’ t kno w whe re to g o o r what to do [ne xt], c o uld yo u ple ase sho w me ho w to find the info rmatio n I ne e d? ’ ” - Marle n O.