PARQs R s Repor port Ba Back on on Le Legal A Agre reements f - - PowerPoint PPT Presentation

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PARQs R s Repor port Ba Back on on Le Legal A Agre reements f - - PowerPoint PPT Presentation

PARQs R s Repor port Ba Back on on Le Legal A Agre reements f s for or 39 39 Sm Smit ithe St Street Pro g re ss upda te o n Re sponsible Ga ming Ag re e me nt & Inne r- City L mployme nt a nd Proc ure me nt Ag re


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SLIDE 1

PARQ’s R s Repor port Ba Back on

  • n Le

Legal A Agre reements f s for

  • r

39 39 Sm Smit ithe St Street

Pro g re ss upda te o n “ Re sponsible Ga ming Ag re e me nt” & “ Inne r- City L

  • c a l E

mployme nt a nd Proc ure me nt Ag re e me nt”

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SLIDE 2

T he inte nt of r e zoning c onditions, DP Boar d de c isions, and Counc il motions wa s to de mo nstra te the

City’ s c o mmitme nt to stre ng the ning so c ia l a nd e c o no mic b e ne fits while mitig a ting ha rms a sso c ia te d with pro b le m g a mb ling

Decisions s since 2 2011 to Miti tigate H Harms rms Associated w with th P Proble lem G Gamb mbli ling

T

  • de ve lo p c le a r,

inno va tive , a nd a c c o unta b le ste ps

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SLIDE 3

Wh What t is a a Com

  • mmunity

ty Benefit A t Agreement ( t (CBA)?

  • L

e g a lly-b inding a g re e me nt b e twe e n the City a nd o wne r to e nsure tha t de ve lo pme nt pro je c ts e nha nc e so c ia l a nd e c o no mic o ppo rtunitie s fo r inne r-c ity re side nts a nd lo c a l b usine sse s.

  • 6 CBAs in Va nc o uve r
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SLIDE 4

CBAs in Vancouv couver

Ha sting s Ra c e c o urse 2005 Mille nnium/ Olympic Villa g e (2007) Aq uilini Pa c ific Co a st Are na (2014) Co nc o rd 5BE (2014) Co nc o rd 5BW (2014)

PARQ (2015) L e g e nd Ga ming F a c ility

Ha lf (46.4%)

  • f re spo n-

de nts tra ve lle d <5km to a g a ming fa c ility

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SLIDE 5

Prob

  • blem Gam

Gamblin ing S Statis istics ics (in in BC)

  • Ma jo rity who e ng a g e in

g a mb ling a re re spo nsib le g a mb le rs.

  • Mo de ra te / hig h-risk

pro b le m g a mb le rs a c c o unt fo r 3.3% (o r 125,000) o f po pula tio n, o f whic h 0.7% a re se ve re a nd 2.5%.a re mo de ra te pro b le m g a mb le rs.

  • Gre a te r risk a mo ng st

Ab o rig ina l, e thno -c ultura l mino ritie s, lo w-inc o me g ro ups.

  • Me nta l he a lth issue s a nd

sub sta nc e use a re pre dic to rs fo r a t- risk/ pro b le m g a mb ling .

  • So c ia l/ e c o no mic impa c ts:

Ba nkruptc y, fa mily disruptio n, e xa c e rb a tio n o f me nta l he a lth issue s, suic ide .

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SLIDE 6

PARQ CBA Hig hlig hts

 Va nc o uve r’ s mo st ro b ust CBA  “Re spo nsib le Ga ming Ag re e me nt”  10% “Inne r-City L

  • c a l E

mplo yme nt & Pro c ure me nt” fo r c o nstruc tio n a nd

  • n-g o ing o pe ra tio ns

 Dire c ting b e st e ffo rts to hig he st

ne e ds ne ig hb o urho o ds

 “Mo nito ring ”: PARQ funds ne utra l

third pa rty with City a g re e me nt

 PARQ funds de dic a te d PARQ sta ff  Prio r-to DP c o nditio ns, BP & OP ho lds

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SLIDE 7

Responsib ible Gam Gamin ing A Agree eement nt

Condition: Addre ss Provinc ia l He a lth Offic e r’s re port:

  • 1. Ho urs o f o pe ra tio n a nd liq uo r se rvic e
  • 2. Sig na g e o n slo t ma c hine s to sig na l pro b le m

g a mb ling

  • 3. Cre a ting a ha rm re duc tio n stra te g y
  • 4. Re vie wing o f risk mitig a ting a c tivitie s

Upda te : “Re sponsible Ga ming Ag re e me nt” upda te :

 I

nc re a se funding fo r City to g ra nts.

 Pro hib it c o mplime nta ry a lc o ho l o n c a sino flo o r.  Se q ue ste r AT

Ms o ff pub lic g a ming flo o r.

 Re spo nsib le g a ming me ssa g ing o n ma c hine s.  Pa rtne rship a nd funding fo r ha rm re duc tio n.  Co mmitme nt to b e st pra c tic e s in a lig nme nt with

e xte rna l a udits o f c a sino .

 E

nha nc e sta ff tra ining .

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SLIDE 8

Local Em l Employment & & Procurement Agr greem eemen ent

Condition: “E xe c ute a n ‘Inne r

  • City

L

  • c a l E

mployme nt & Pr

  • c ur

e me nt Ag r e e me nt’ for c onstr uc tion a nd

  • pe r

a tions” Upda te : Se c ur e d L

  • c a l E

mployme nt & Pr

  • c ur

e me nt Ag r e e me nt

Ac hie ve d 10% lo c a l e mplo yme nt

ta rg e t during c a sino o pe ra tio ns.

Ac hie ve d 10% lo c a l e mplo yme nt

a nd pro c ure me nt ta rg e t fo r c o nstruc tio n with e xpa nd g e o g ra phy.

Mo ving fo rwa rd: Use b e st e ffo rts

to wa rds me e ting o b lig a tio ns.

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SLIDE 9

VANCOUVER INNER- CITY EMPLOYMENT & PROCUREMENT PROGRAM & RESPONSIBLE GAMING ANNUAL REPORT 2016

NOVEMBER 30 th , 2016

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SLIDE 10

PG 10

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SLIDE 11

PROJECT DESCRIPTION

  • 2 levels of Casino Gaming
  • 600 Slot machines
  • 75 Table Games (including multiple private salons)
  • Vancouver’s largest conference area (60,000 sq.ft)
  • Over 30,000 sq.ft of public outdoor space on the 6th floor Park
  • 4,000 sq.ft of retail space
  • 6 Restaurants of various cuisines (2 fine dining, 3 casual, 2 bars , 1 lobby lounge/terrace)
  • JW Marriott Hotel (329 rooms)
  • Douglas Hotel (188 Rooms) (Marriot Autograph Collection)
  • 1,069 parking spaces in underground parking facility

PG 11

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SLIDE 12

EMPLOYMENT & PROCUREMENT | RESPONSIBLE GAMING

Responsible Gaming – As of October 2016

  • Edgewater has received the highest Responsible Gaming Check score in Canada

Employment & Procurement – As of October 2016

  • Edgewater has achieved 25.06% of its labour forces from within the catchment area
  • Ellis Don Tishman has achieved 20.17% of its labour forces from within the catchment area based on a

“headcount” metric

  • Parq has achieved 11.70% of procurement from within the catchment area, based on expanding the catchment

to include LaFarge

PG 12

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SLIDE 13

PG 13

EMPLOYMENT & PROCUREMENT | RESPONSIBLE GAMING

  • Yasmine Roulleau, RPN, Exec.MBA, CHE - Director of Social Responsibility, Edgewater/parq Vancouver
  • Jasmine Marchant, CHRP, BAI – Director of Human Resources, Edgewater/parq Vancouver
  • Brad Reid – Senior Project Manager, Ellis Don Tishman
  • Jessica Breen, LEED AP, PMP - Project Manager, Procurement & Construction, parq Vancouver
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SLIDE 14

PG 14

OVERVIEW OF RESPONSIBLE GAMING AGREEMENT

  • Social Responsibility Fund- Monetization of impact plans to stakeholders
  • Responsible Gaming Operational Covenants
  • Local HealthCare Professional’s Participation in Responsible Gaming Training- Data sharing and knowledge

translation via Speaker Series, pilots with RG counselors, partnership with VPD , bearings program for employment

  • Vancouver Stakeholders’ Responsible Gaming Collaboration
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SLIDE 15

ENHANCED RESPONSIBLE GAMBLING PROCEDURES

  • New Employee Training includes Responsible Gaming
  • All Associates have received ART 1 training. Managers/Supervisors ART 2
  • Events throughout the casino to engage and facilitate best practices, (shift change-RG quizzes, dedicated

responsible gaming month, responsible gaming posters in break room, education/speaker series, nightly newsflash to all staff with RG messaging, monthly newsletter with RG updates)

  • Responsible gaming Refresher mandatory for all supervisors and mangers, 250 staff (completed in

September).Exam yielded results of 85%

  • HR Training include third party vendors i.e. Valet, Service Masters
  • Plans for responsible gaming education/training modules in multiple language (pilot)
  • Monthly responsible gaming Committee Meetings with all Department Heads & Quarterly Corporate Social

Responsibility Meetings

PG 15

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SLIDE 16

ATM AND GLOBAL CASH ACCESS

  • In accordance with responsible gaming Audit recommendations, all ATM machines and global cash access is
  • ff the gaming floor.
  • Responsible gaming messaging is visible and accessible in surrounding areas
  • Staff are well trained to support responsible gaming and/or problem gambling concerns

PG 16

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SLIDE 17

HOURS OF OPERATION

  • As 24/7 gaming operators,
  • We ensure our Associates and Managers are trained in responsible gaming
  • We encourage our Patrons to take breaks
  • We ensure clocks are visible throughout the casino floor and on slot machines

PG 17

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SLIDE 18

LIQUOR POLICY

  • We adhere to all liquor requirements in accordance to our primary license and BCLC regulations
  • We adhere to our commitment in Section 3.1 (d) of the recorded Responsible Gaming Agreement to not

comp alcoholic beverages on the public gaming floor

  • Staff training for responsible gaming includes Intoxication and the correlation between liquor and responsible

gaming.

PG 18

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SLIDE 19

RESPONSIBLE GAMING MESSAGING

  • Responsible gaming brochures are found at the entrance and throughout the casino floor, in the bathrooms
  • All electronic machines have game sense messaging (600 messages every 2 hours approx.10,000 RG

messages)

  • Audible time alerts are now in place
  • Reserve signs with gambling help line number and game sense tag
  • Increased responsible gaming messaging on cool signs regulation requires 4 cool signs, we have and

additional 6 displaying responsible gaming message every few moments

  • Game Sense Advisors are resourced during peak times/Game Sense Booth is at the entrance and offers

myth busting information, interactive games, information on support including debt counseling and problem gambling counseling for patrons, staff and family

  • All Associates and Management are well-versed in problem gambling resources

PG 19

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SLIDE 20

PILOTS/INITIATIVES

  • VSE process map
  • Community responsible gaming events (i.e. Food Trucks)
  • Resources collaboration GPEB (RG Counselors) and Security
  • Working with Vancouver Police Department for responsible gaming /problem gamblingtraining
  • VSE cool down periods and resource access for family
  • Development of a problem gambling tool (pre- VSE enrollment)
  • GSA integration Plans
  • Game Sense focused responsible gaming messaging disaggregated by player, age, demographic etc.
  • Standardized evaluation tools and practices for responsible gaming and problem gambling.
  • International Conference participation and sponsorship

PG 20

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SLIDE 21

RESPONSIBLE GAMING AUDIT CHECK

  • Responsible Gaming Audit Score 82.6%
  • Highest score in BC for “like” casino
  • Highest score across the nation
  • Highest percentage increase between audits

PG 21

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SLIDE 22

PG 22

SPHF ADDICTIONS HEALTH PARTNERSHIP

Intent: incorporate evidence based best practice for both responsible gaming and problem gambling behaviors.

  • 300K per year for 5+ years (duration TBD)
  • Knowledge sharing and integration with UBC Center For Gaming Addiction
  • Standardized evaluation and self-assessment tools and practices for responsible gaming and problem

gambling.

  • Generate new insights into different types of metrics and data that are unique based research and clinical

understanding, specific to Edgewater/PARQ and BCLC.

  • Work with BCLC/UBC on influencing research and or policy specifically: database data mining; mitigation

and identification of problem gambling and addictive behaviors; “safe” time on machines, and the relationship between alcohol and problem gambling.

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SLIDE 23

PG 23

HARM REDUCTION PROCESS

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SLIDE 24

METRICS

  • To be industry leaders in responsible gambling Audit Score
  • To share best practices
  • To constantly integrated international best practice recommendations into operations
  • To learn from validation studies and push the envelope
  • To contribute to the evolving indicators for best practice
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SLIDE 25

PG 25

OVERVIEW OF EMPLOYMENT & PROCUREMENT

  • Employment & Procurement – As of October 2016
  • Edgewater has achieved 25.06% of its labour forces from within the catchment area
  • Ellis Don Tishman has achieved 20.17% of its labour forces from within the catchment area based on a

“headcount” metric

  • Parq has achieved 11.70% of procurement from within the catchment area, based on expanding the

catchment to include LaFarge

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SLIDE 26

EDGEWATER CASINO INCLUSIVE EMPLOYMENT PARTNERSHIPS

  • Edgewater is working with the Lead WorkBC Sites such as WorkBC Vancouver City

Centre, WorkBC Vancouver Downtown Eastside, WorkBC Vancouver Midtown, Pacific Community Resource Society, Open Door, Mosaic and YWCA

  • Other working partnerships: ISS of BC, Success, Musqueam, Tsleil-Waututh Nation,

Vancouver Community College, Art Institute, BCIT, Look out Society and WorkBC North Vancouver & Surrey Whalley

PG 26

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SLIDE 27

INCLUSIVE EMPLOYMENT BREAKDOWN

PG 27

First Nations 9% Social Development Agencies 10% V5K 8% V5L 4% V5M 11% V5N 19% V5T 8% V5Y 2% V6A 10% V6B 19% Postal Code 81%

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SLIDE 28

INCLUSIVE EMPLOYMENT BREAKDOWN

PG 28

1.1% 28.5% 50.5% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% TOTAL COUNT Disability Visible Minority Female

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SLIDE 29

EDGEWATER CASINO INCLUSIVE EMPLOYMENT PARTNERSHIPS

Edgewater’s currently supports the following:

  • YWCA Admin Essentials practicum/Skills link – focuses on under skilled women
  • BC Partners in Workplace Innovations – BC Win Project – focused on people with disabilities
  • We have participated in 17 job fairs in 2016
  • Guest speaker/panelist for YWCA Career Zone, Vancouver Community College, Open Door, Untapped

Conference, Vancouver Employer Engagement Committee which is made up of all of the Lead Work

BC sites

  • Immigrant Employment Council of BC – Mentor Connect program

PG 29

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SLIDE 30

PG 30

ELLISDON TISHMAN EMPLOYMENT

  • As of October 2016 - the current employment percentage reported through headcount is 20.17%.
  • Headcount reporting is widely embraced on-site due to the increased employee emphasis on privacy,

therefore many more trades have been reporting

  • As of November 2016, the type of labour is shifting from basic general labour to more specialized labour
  • Working closely with EMBERS, BladeRunners, First Nations Communities, etc. to source workers of all skill

levels and develop on/off site training programs for skilled trades and employee development.

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SLIDE 31

PG 31

PARQ PROCUREMENT

Concrete breakdown (incl. in EDT value)

  • LaFarge - $4,473,058
  • Burnco - $2,107,409
  • Ocean- $3,811,535
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SLIDE 32

PG 32

GVRA 6% BC 7% USA 55% OVERSEAS 22% CATCHMENT AREA 7% CANADA 3%

LOCATIONS OF PROCUREMENT OF CONSTRUCTION MATERIALS AT PARQ VANCOUVER

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SLIDE 33

PG 33

INDUSTRIAL / LIGHT INDUSTRIAL ZONING AREAS (DT CORE)

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SLIDE 34

INDUSTRIAL / LIGHT INDUSTRIAL ZONING (S/E MARINE AREA)

PG 34

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SLIDE 35

LESSONS LEARNED

  • City of Vancouver Zoning Policies
  • currently the DTES is not located in a Light Industrial / Industrial area
  • We need Policy changes to encourage business to come and build their businesses locally
  • LEED – Regional Material Credit
  • Due to the nature of the construction of this project (Curtain Wall, Steel, Large Mechanical units, etc.)

many of the materials are not available locally, nor within the 500km designation as required by LEED.

  • Construction type is an anomaly for Vancouver. Where majority of our development is Condo High rise

(heavy concrete, minimal finishes & fixtures) our project is very diverse in its use and its construction.

  • Competitive Bid process (our project) vs Self Preformed Work (typical Vancouver condo)

The method of our project does not offer us as much flexibility as a Developer self-preforming their work (procurement, construction labour, interior design, etc.)

PG 35

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SLIDE 36

PG 36

THANK YOU

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SLIDE 37

Consulta nt Re c omme nda tions

1.

Citywide Polic y Re quir e me nts

  • L
  • c a l jo b s a nd pro c ure me nt fo r a ll la rg e b uilding s
  • Ba la nc e g e o g ra phy a nd pe o ple with c ha lle ng e s to e mplo yme nt
  • F
  • rm a dviso ry ne two rk
  • 2. Re c onc iliation
  • E

sta b lish pro to c o l with lo c a l F irst Na tio ns & Ab o rig ina l o rg n’ s

  • 3. Quic k Star

ts

  • Co nside r lo c a l pro c ure me nt e a rly in de sig n
  • Re q uire jo b o ppo rtunitie s a s pa rt o f de ve lo pme nt a ppro va l
  • 4. Re c r

uitme nt, T r aining, Re te ntion

  • E

mplo ye rs to e nsure c o mmunic a tio n o f jo b o ppo rtunitie s fo r pe o ple with c ha lle ng e s

  • E

nc o ura g e e mplo ye rs to de sig n tra ining a nd hire g ra dua te s

  • Suppo rt o ng o ing e mplo yme nt a nd a ffo rda b le ho using
  • 5. Busine ss Oppor

tunitie s

  • L

e ve ra g e la nd use (e g zo ning ) to e nsure industria l spa c e

  • e nc o ura g e pro c ure me nt fro m so c ia l e nte rprise s a nd o the rs tha t

hire lo c a l re side nts"

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SLIDE 38

+ L e gal Se r vic e s + Planning & De v. Se r vic e s + PARQ staff + Nathan E de lson + Vanc ouve r Coastal He alth, Pr

  • vide nc e

He alth, & UBC + Soc ial De ve lopme nt Age nc ie s + Consultants

Ne xt Ste ps: Apply le ar nings to upc oming c itywide polic y (2017)

Ack cknowledgements a and d Next xt Step eps

+ E llisDon T ishman