Outcome Delivery at Miki Renee Tsielepi ? Mobius Loop Workshop - - PowerPoint PPT Presentation

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Nov 10, 2023 769 likes •1.02k views

Outcome Delivery at Miki Renee Tsielepi ? Mobius Loop Workshop Reservations Purchasing Business Mobius workshop change mng Sales Sales Exec Contacting Sales GM Snr Exec MVP What didnt work well Engaged Purchasing Manager

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Outcome Delivery

at Miki

Renee Tsielepi

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?

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Mobius workshop

Snr Exec Sales Exec Contacting Sales GM Sales Purchasing Business change mng Reservations

Mobius Loop Workshop

MVP

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Enthused Executive Engaged Purchasing Manager

What didn’t work well

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What did work well

?

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Search Response Time Problem

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Speed Improvement Outcome

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OUTCOME

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Speed Improvement Outcome

Option 1 – XML file size (Interviews) Option 2 – Specific Cities (Investigation / Interviews) Option 3 – Image files hypotheses User Journey Mapping & System mapping workshop

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OUTCOME Options we were exploring

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Customer visit XML Deep dive Technical Sales Technical Lead Developer

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Proof of Concept
5mb to 522kb
25% improved response time
Predicted additional 2.5m

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Predicted additional 2.5m

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Tasks for the XML lite option from interview users, finding additional pilot customers, analysis, experiments, implementations….

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Experiment

One customer – additional EUR90,000 p/d Flag change for a 48hr period – additional EUR175,000 = possible EUR31m p/a

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Reduce Errors Outcome

Customer error found - EUR 1,071,424.28 additional p/m = EUR 12,857,091.36 p/a Customer error found - EUR 226,675.51 additional p/m = EUR 2,720,106.12 p/a Errors dramatically reduced

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Adapt

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Working Together Common outcome

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