OUR BRANDS RAFFLES, FAIRMONT, SWISSTEL HOTELS & RESORTS 2 WHO WE - - PowerPoint PPT Presentation

OUR BRANDS

2014

RAFFLES, FAIRMONT, SWISSÔTEL HOTELS & RESORTS

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WHO WE ARE

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Turning Moments into Memories for our Guests 73 Hotels across 17 countries An Oasis for the Well Travelled 10 Hotels across 8 countries A Passion for Perfection 28 Hotels across 17 countries

NEW GDS CODE

We are pleased to announce that FRHI Hotels & Resorts has launched a global GDS chain code for all 110 + hotels worldwide. The new GDS Chain code is FW

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OUR BRANDS IN THE MARKET PLACE

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Ritz‐Carlton InterContinental JW Marriot Westin Shangri‐La Four Seasons Peninsula

• St. Regis

Mandarin Oriental Westin Hyatt Hilton Marriott Kempinski

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OUR GUEST LOYALTY PROGRAMS

• Complimentary high speed Internet – all

members

• Access to Fairmont Fit – complete Reebok

work out attire – all members

• Complimentary upgrade certificates –

Premier and Platinum members

• Complimentary night certificate – Platinum

members

• Food and beverage certificates – Premier and

Platinum members

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OUR GUEST LOYALTY PROGRAMS

• Free breakfast ‐ Eleva and Zenit members
• Access to the Executive Club lounge ‐

Eleva and Zenit members

• Complimentary Internet – all members
• The ability to earn rewards that can be

redeemed for room nights, dinner and upgrades – Zenit members

• 48 hour room guaranteed room availability

‐ Eleva and Zenit members

FAMOUS AGENTS

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Education A program that will make you and expert on our hotels, resorts and destinations Rewards 1 night = 1 point Recognition 15 points = 500 airline miles 25 points = $25 gift card 50 points = complimentary night Special member only rates Famous Agents rates are $30 to $40 less than the Travel Agent rate

RESPLUS – CORPORATE BOOKER LOYALTY

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Recognition Loyalty Rewards

Famous Agents and Resplus Member receive points for the same booking 10 room nights = 375 points 450 points = $10 gift card 3000 points = A Complimentary night

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We’re everywhere that you are

NEW HOTELS IN 2014

Swissôtel Sochi, Krasnaya Polyana, Russia Swissôtel Sochi, Kamelia , Russia Raffles Istanbul Zorlu Center, Turkey Raffles Jakarta, Indonesia Fairmont Business Gate, Riyad Fairmont Ajman, UAE Swissôtel Bodrum Beach, Turkey Swissôtel Clearwater Bay, Hainan China

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HOTELS OPENING IN 2015

Fairmont Fujairah, UAE Fairmont Chengdu, China Swissôtel Chengdu, China Fairmont Jakarta, Indonesia Swissôtel Resort Sanya, China Fairmont Amman, Jordan Swissôtel Bangalore, Whitefield, India

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Thank You

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