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Origin Story Connecting with the consumer Tim Hunt General Manager Food & Agribusiness Research 26 th November 2018 Australia and New Zealand What is an origin story? 2 A brief outline of where we are headed Section 1 Context of


  1. Origin Story Connecting with the consumer Tim Hunt General Manager Food & Agribusiness Research 26 th November 2018 Australia and New Zealand

  2. What is an origin story? 2

  3. A brief outline of where we are headed Section 1 Context of consumer engagement is changing – fast ! Section 2 Priorities vary considerably between markets Section 3 Industries are now responding Section 4 How can the NZ dairy industry capitalise ? 3

  4. Food demand growth is concentrated mainly in emerging markets Net Trade in Food An increasing share of global food production will travel long distances, across borders and into less developed supply chains Consumer priorities in emerging market can be different to ours Source: FAO, 2009 4

  5. In advanced economies, consumers are becoming interested in more than quality and price None of these attributes are self-evident at purchase or consumption 5

  6. Trust in institutions is in decline Markets EPA Official Accused of Helping Monsanto ‘Kill’ Cancer Study The Guardian Chairman of UN’s joint meeting on pesticide residue co -runs scientific institute which received donation from Monsanto 6

  7. Social media is facilitating lower barriers to entry 7

  8. Retail models are also starting to change 8

  9. Technology is increasing our ability to trace products What is in it ? Is it the real thing? The whole story Where do the profits go? Beneath the accreditation 9

  10. A brief outline of where we are headed Section 1 Context of consumer engagement is changing – fast ! Section 2 Priorities vary considerably between markets Section 3 Industries are now responding Section 4 How can the NZ dairy industry capitalise ? 10

  11. USA: The media narrative on food supply chains in the US is revealing Summary of 13 years of film making: The supply chain is producing food that is unhealthy, in a way that is environmentally harmful and abusive of both animals and employees (and sometimes farmers) Change the way you eat/vote to address this 11

  12. USA: Social media acts as an echo-chamber to re-enforce views 12

  13. Consumers looking for more natural/less industrial food 13

  14. In China – Safety Remains the #1 Trust Issue in Food 14

  15. In China – Safety Remains the #1 Trust Issue in Food 15

  16. Imported food sales are still rising rapidly as a result Chinese Imports of Infant Formula 350 40% 35% 300 Import penetration 30% '000 tonnes 250 25% 200 20% 150 15% 100 10% 50 5% - 0% 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Import volume Import penetration (import/market volume estimate) 16 Source: Customs Statistics, Rabobank

  17. Supply chain concerns can kill new categories 17

  18. Point of origin sustainability is lower down the list ….Asian markets – particularly India and China – are lagging way behind The little sustainable palm oil (China) imports is driven by demand from multinationals… 18 2016 Palm oil buyers scorecard’ by WWF

  19. A brief outline of where we are headed Section 1 Context of consumer engagement is changing – fast ! Section 2 Priorities vary considerably between markets Section 3 Industries are now responding Section 4 How can the NZ dairy industry capitalise ? 19

  20. USA: Holistic trust via 3 rd party accreditation Danone’s North America Business Receives B-corp certification 12 April 2018 20

  21. USA: Multi- level pitch that’s cuts through 21

  22. China: Offshore presence to create ‘halo’ effect Source: AFR November 2018 22

  23. Companies creating ‘clean’ products No additives Pure and genuinely true The label Only milk and culture Ingredients: Fresh raw milk, and 3 types of live cultures No added food additives: No thickeners • No colourants • No fragrances • No sugar • Only milk and The yoghurt comes with a honey pouch for live cultures you to add based on your preference. Brand name: Ru Shi Meaning: as is, truthful The honey pouch under the lid. 23

  24. A brief outline of where we are headed Section 1 Context of consumer engagement is changing – fast ! Section 2 Priorities vary considerably between markets Section 3 Industries are now responding Section 4 How can the NZ dairy industry capitalise ? 24

  25. How can NZ (and its farmers) capitalise?  dislocation of local producer community and offshore customers creates a challenge to monetise sustainability  pasture base and sustainability will have to be sold as part of a package  opening markets where sustainability is high on agenda will be valuable (UK, EU)  defining terms, meeting them and being able to prove they have been met will be important to the long term sustainability of any value derived  staying in control of your ‘origin story’ is crucial 25

  26. In the real world, origin stories can be re-written 1950s “Macaque fruit” 1950s “Macadamia” 2018 “ Qiyi guo ” 2018 “ Hawaiin nut” 26

  27. Contact details Tim Hunt “The financial link in the General Manager global food chain”™ Food & Agribusiness Research and Advisory Australia and New Zealand Tim.Hunt@Rabobank.com 27

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