Open Source: A Way of Life Transform Government Operations 1. - - PowerPoint PPT Presentation

Open Source: A Way of Life

• 1. Deploy open source technology in the

enterprise

• 2. Arm everyone as a knowledge worker
• 3. Democratize data: the digital public

square

Transform Government Operations

Open Source Technology in the Enterprise

Arm Everyone as a Knowledge Worker

• DCPedia
• War on Paper

Cell/Camera Phone Web/IM Network Playstation 2 Multiplayer Tactical Trainer Workstation P4 3.2ghz Broadband Video Conferencing WebCam Federated Search Personalized News Reputation Management (EBay) Collaboration (Netmeeting) Alienware Wireless Laptop Massively Multiplayer Gaming/ Immersive Virtual Environments Voice over IP TIVO PVR 80 Hrs DirectTV Sat MP3 Player Portable Digital Library Wireless PDA Email

The Digital Public Square

OCFO/OCP

Data Catalog and Live Data Feeds Neighborhood View , GIS CrimeMap and CapStat Mapping

DCRA MPD OUC DDOT OTR OCTO DOH FEMS

Agency Data

Data Warehouse & Data Presentation

Consumers

Government agencies Citizens, Neighborhood Orgs, Mashups creators

Reporting in Business Objects And Daily Reports

CapStat

Democratize Data

The Citizen: Participatory Democracy

Crime Data Public Space Permits Building Permits and Applications

A citizen documents and visualizes real estate development, crime and government response to service requests

Source: JD Land Mashup

The Private Company: Monetizing Data

Free to the public - law enforcement agencies can sign up to publish data for $49 per month to $199 per month

Source: crimereports.com

Knight Foundation funded this initiative to transform community news and information exchange

Source: everyblock.com

The NGO: Serving the Public Interest

0% 50% 100% Agency On Time Performance 0% 50% 100% Percent Done from Customer Surveys 0% 50% 100% Perception Gap

Rat Abatement Alley Repair Sidewalk Repair Parking Meter Litter Can Street Repair/Potholes Traffic Signals Grass & Weed Mowing Sanitation Enforcement Street Cleaning Illegal Dumping Alley Cleaning Signs Parking Enforcement Yard Waste Recycling Carts Streetlight Repair Supercan Bulk Collection Trash Collection Dead Animal Recycling Collection Trees Abandoned Auto

77.0% 84.8% 97.9% 83.8% 99.7% 77.1% 91.7% 98.3% 96.8% 99.7% 95.4% 98.6% 99.0% 86.3% 95.5% 99.7% 58.0% 93.1% 90.3% 98.1% 98.7% 82.3% 97.8% 97.9% 82.6% 83.1% 87.2% 72.8% 88.7% 64.5% 69.5% 73.8% 66.2% 64.5% 60.0% 57.5% 53.1% 36.0% 42.9% 22.9% 59.5% 76.7% 56.1% 47.1% 46.4% 28.6% 31.1% 25.8%

• 5.6%

1.7% 10.7% 11.0% 11.1% 12.7% 22.2% 24.5% 30.5% 35.2% 35.4% 41.1% 45.9% 50.3% 52.6% 76.9%

• 1.4%

16.4% 34.2% 51.1% 52.3% 53.8% 66.7% 72.1%

Agency DDOT DOH DPW

Source: Monthly Service Delivery On-time Performance Report, Sep 2006 to Aug 2007; Customer Surveys Apr – Sep 2007 (n = 2,840). Gap is difference. Omits graffiti and vacant lots, which have no on-time targets

Customer Service Perception Gap

500 1000 1500 2000 Av erage Enrollm ent 5 10 Violent Crim e in Schools 05/06 and 06/07 50 100 150 Violent Crim e near Schools 05/06 and 06/.. 20 40 60 80 Security Incidents not leading to crim e 06.. 2 4 Current SROs As s igned DCPS Cardozo Woodrow Wils on Roos ev e l t Spingarn Anacos tia Coolidge Eas tern M .M . Was hington Woods on, HD Ballou M cKinley Dunbar Ellington Arts Bannek er School w/out Walls Bell M ulticultural Chart er Hy de L eaders hip PCS Kam it Ins titute for M agnificent Achi.. Friends hip Edis on Collegiate Acade.. Ces ar Chav ez PCHS for Public Polic.. IDEA PCS Book er T. Was hington PCS* M ay a Angelou See Forev er PCS Nex t Step/El Prox im o Pas o PCS Ces ar Chav ez Public Charter High S.. Was hington M athem atics , Science .. SEED PCS M arriott Hos pitality PCHS Young Am erica Work s PCS (6015 C.. Youth Build PCS City L ights Public Charter School Thurgood M ars hall Academ y PCS* M ay a Angelou See Forev er PCS: Ev .. 777 344 415 436 938 705 1,912 987 278 767 690 879 712 1,139 1,452 856 2 2 3 3 3 4 4 4 5 7 8 11 108 6 36 3 37 41 19 25 68 31 9 26 57 9 13 55 7 7 1 12 2 32 53 25 31 19 75 36 53 37 36 2 1 1 1 3 2 5 3 2 4 3 3 2 3 3 3 118 342 56 58 113 165 326 367 455 76 115 300 402 578 1,202 203 785 1 1 1 1 1 3 4 10 56 38 26 3 26 12 20 61 14 149 37 22 37 32 16 24 5 3 21 1 1 2

Source: MPD School Risk Ranking Tool,.

Crimes in and around Schools

Source: Destiny Vehicle Registration Driver's License

2004 2005 2006 2007 2004 2005 2006 2007

Walk-in Mail-in Internet

0K 50K 100K 0K 50K 100K 0K 50K 100K 85,572 90,092 99,854 102,387 52,769 36,690 17,875 46,127 31,815 15,435 27,092 21,351 29,341 25,944 20,323 16,698 3,946 4,683 3,029 2,634

Renewals by Channel

Democratize data through Catalogs

16

http://data.octo.dc.gov

Apps for Democracy

Vivek Kundra

Chief Technology Officer www.octo.dc.gov