On Trial with WordPress
PRESENTED BY SALLY POULSEN (@SALLYPOULSEN)
On Trial with WordPress PRESENTED BY SALLY POULSEN (@SALLYPOULSEN) - - PowerPoint PPT Presentation
ENGINEERING HAPPINESS: On Trial with WordPress PRESENTED BY SALLY POULSEN (@SALLYPOULSEN) HAPPINESS ENGINEER (or HE) A WP .COM Support Person, who answers questions, writes documentation, and works with internal teams as needed. HIRING
PRESENTED BY SALLY POULSEN (@SALLYPOULSEN)
TRAINING
Learning the Ropes
HIRING
The Interview Process
WHAT I LEARNED
From the Experience
How the hell did I get noticed anyway?
Done via Skype Chat. You type all your answers. Similar to most interviews.
Given a short writing assignment, based around writing documentation. T
Also done via Skype chat. Generally takes an hour, and may be followed up by an invite for trial. In my case, I didn’t do a second interview, I was just immediately offered a trial.
Sent a .pdf contract to sign electronically.. Trials earn a flat rate of $25 an hour as a contractor. The contract is between you and Matt Mullenweg.
The Hiring team offers several start dates. You do 2 full days of training, then you work on your own time for up to 6 weeks. Contract can be terminated by either party at any time.
Learning how WP Works
Two Days Training via Slack
TRAINING
Slack has chat channels for HEs & Trials
Field Guide Highly detailed internal documentation for Happiness Engineers. WP Training Buddy P2s Internal team blogs
How to use the Super Admin Interface
How to source answers to your questions
How to use the ticketing systems How to find what to do everyday
The best way to talk to clients
The job is secondary
The Admin UI Design at WP is AMAZING.
No job is what it looks like from the outside
Automattic really has figured out the future of work.
Never be too intimidated to apply for any job!