OCC Responsible Innovation Initiative Financial Services Landscape - - - PowerPoint PPT Presentation

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OCC Responsible Innovation Initiative Financial Services Landscape - - - PowerPoint PPT Presentation

OCC Responsible Innovation Initiative Financial Services Landscape - Customers Demographic changes 85 million millennials 29 million small businesses 67 million under and unbanked adults Consumer & small business focus on:


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OCC Responsible Innovation Initiative

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Financial Services Landscape - Customers

  • Demographic changes
  • 85 million millennials
  • 29 million small businesses
  • 67 million under and unbanked adults
  • Consumer & small business focus on:
  • Speed
  • Consistency
  • Customization
  • Preferences evolving toward digital and mobile
  • Increased willingness to use multiple entities for

financial needs

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Fintech Landscape

Wealth Management Retail and B2B Payments Consumer Lending Wholesale Payments / Clearing & Settlement Reg Tech

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Community Bank Responses

  • Partnerships
  • Reliance on Core Providers
  • Investors in Fintechs and Innovation Initiatives
  • Labs/Incubators
  • Watch/Follow

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Responsible Innovation is the use of new or improved financial products, services, and processes to meet the evolving needs of consumers, businesses, and communities in a manner that is consistent with sound risk management and is aligned with the bank’s overall business strategy.

Definition and Responsible Innovation Framework

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Responsible Innovation Framework

Outreach & Technical Assistance Awareness & Training Coordination & Facilitation Research Interagency Collaboration

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  • Central point of contact and clearinghouse to facilitate responses to inquiries and

requests on innovation-related matters

  • Enhances the OCC’s ability to identify, understand, and respond to emerging trends

and related risks in the financial services industry

  • Provides an open forum to discuss regulatory principles, processes, and expectations

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Introduction to the OI

Financial Services Industry Office of Innovation Other OCC Business Units

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Office of Innovation Structure

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Chief Innovation Officer (CINO) Innovation Officer - SF

Responsible Innovation Committee (RIC)

Innovation Tech Innovation Fellow(s) Innovation Officer(s) - DC Innovation Officer - NYC Comptroller of the Currency

The Office of Innovation (OI) is led by a Chief Innovation Officer (CINO). Permanent staff also includes Innovation Officers located in New York, San Francisco, and Washington, D.C. The CINO is advised by a Responsible Innovation Committee (RIC). The RIC is composed of Deputy Comptrollers from various divisions within the OCC. The OI is also developing a Fellowship program to bring in expertise from the private sector.

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Types of Partnerships

  • Vendors
  • White Label
  • Referral
  • Sponsorship Model

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  • Digital/Mobile Banking
  • Marketplace Lending
  • Deposit Gathering
  • Banking as a Platform
  • Artificial Intelligence/Machine Learning
  • “RegTech”

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Emerging Trends

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When should I contact the Office

  • f Innovation?

How can I contact the Office

  • f Innovation?

How can the Office of Innovation help me?

  • If you have questions about partnering with a fintech or a bank
  • If you are considering offering an innovative product or service
  • If you have questions about innovation topics or emerging industry trends
  • Banks may go through your assigned Portfolio Manager or EIC/ADC
  • Go to the Responsible Innovation webpage on occ.gov
  • E-mail directly
  • Provide candid information on financial services innovation
  • Assist in understanding what questions to ask and what issues to consider
  • Provide success stories and lessons learned

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Contacting the Office of Innovation

innovation@occ.treas.gov (202) 649-5200

  • cc.gov/innovation

Beth Knickerbocker Chief Innovation Officer