objectives Examine and assess typical reactions to change from a - PowerPoint PPT Presentation

objectives • Examine and assess typical reactions to change from a personal and leadership perspective • Create an environment conducive to change initiatives • Influence and sustain successful change initiatives within your specific department

Ice breaker • What changes have you experienced? • Best of the best, worst of the worst?

Activity Personal and Leadership Reactions to Change • Behavioral • Emotional

exercise What changes are upcoming or are you currently experiencing in your operations?

KOTTER’S MODEL

Change planner CREATE THE CLIMATE Create A Sense of Urgency Determine the WIFM? Build A Guiding Coalition Align the right people with the right perspective Define The Vision Create a slogan, acronym, graphic etc.

CHANGE PLANNER ENGAGE AND ENABLE Create the Communication Plan Include the 4 P’s of communication Remove Barriers to enable action Determine possible barriers and plan to remove them Generate Short-Term Wins Identify wins and plan to share them

Change planner IMPLEMENT AND SUSTAIN Sustain Acceleration Schedule review times and adjust the plan as needed Memorialize the Change Make the change the new normal

Exercise Diffusion of Innovation

Rogers’ diffusion of innovation curve

Self Reflection Page 4

“It isn’t the changes that do you in, it’s the transition.” William Bridges

CHANGE PLANNER ENGAGE AND ENABLE Create the Communication Plan 4 P’s of communication Remove Barriers to enable action Determine possible barriers and plan to remove them Generate Short-Term Wins Identify wins and plan to share them

CHANGE PLANNER ENGAGE AND ENABLE Create the Communication Plan 4 P’s of communication 1. Purpose 2. Picture 3. Plan 4. Part

The change curve

By failing to prepare you are preparing to fail. Benjamin Franklin

Change planner IMPLEMENT AND SUSTAIN Sustain Acceleration Schedule review times and adjust the plan as needed Memorialize the Change Make the change the new normal

CHANGE PLANNER KOTTER APPLICATION

SELF REFLECTION PAGE 11

Innovator

Early Adopter

Early Majority

Late Majority

Non-Adopter

Case Study