objectives Examine and assess typical reactions to change from a - - PowerPoint PPT Presentation
objectives Examine and assess typical reactions to change from a personal and leadership perspective Create an environment conducive to change initiatives Influence and sustain successful change initiatives within your specific
from a personal and leadership perspective
initiatives
within your specific department
Personal and Leadership Reactions to Change
exercise
What changes are upcoming or are you currently experiencing in your operations?
KOTTER’S MODEL
CREATE THE CLIMATE
Change planner
Create A Sense of Urgency
Determine the WIFM?
Build A Guiding Coalition
Align the right people with the right perspective
Define The Vision
Create a slogan, acronym, graphic etc.
ENGAGE AND ENABLE
CHANGE PLANNER
Create the Communication Plan
Include the 4 P’s of communication
Remove Barriers to enable action
Determine possible barriers and plan to remove them
Generate Short-Term Wins
Identify wins and plan to share them
IMPLEMENT AND SUSTAIN
Change planner
Sustain Acceleration
Schedule review times and adjust the plan as needed
Memorialize the Change
Make the change the new normal
Diffusion of Innovation
Rogers’ diffusion of innovation curve
“It isn’t the changes that do you in, it’s the transition.”
William Bridges
CHANGE PLANNER
ENGAGE AND ENABLE
Create the Communication Plan
4 P’s of communication
Remove Barriers to enable action
Determine possible barriers and plan to remove them
Generate Short-Term Wins
Identify wins and plan to share them
CHANGE PLANNER
ENGAGE AND ENABLE
Create the Communication Plan
4 P’s of communication
The change curve
By failing to prepare you are preparing to fail.
Benjamin Franklin
Change planner
IMPLEMENT AND SUSTAIN
Sustain Acceleration
Schedule review times and adjust the plan as needed
Memorialize the Change
Make the change the new normal
KOTTER APPLICATION
CHANGE PLANNER