Now What? Using Digital Marketing Solutions to Get Developers - - PowerPoint PPT Presentation

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Now What? Using Digital Marketing Solutions to Get Developers - - PowerPoint PPT Presentation

a division of MCS Advertising Youve Set Up a TIF District. Now What? Using Digital Marketing Solutions to Get Developers Attention Kara Garten account director If you build it, they will come they Field of Dreams,


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a division of MCS Advertising

You’ve Set Up a TIF District.

Now What?

Using Digital Marketing Solutions to Get Developers’ Attention Kara Garten

account director

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“If you build it, they will come…” they

“Field of Dreams,” Universal Studios, 1989

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“If you build it, they will come…”

…not necessarily

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What Are You Doing to Market Your Community?

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Large or Small, Urban or Rural,

Communities Face Similar Challenges

How can we attract new businesses that will help stimulate our economy, enhance the lives of our residents, and expand

  • ur tax base?

How do we promote

  • urselves to

prospective developers and builders? How do we reach

  • ut to prospects —

locally, nationally, and globally — in a cost-efficient way? How do we get the word out about

  • ur TIF districts and
  • ther benefits of

doing business in

  • ur city?
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The Marketing (R)Evolution

TV Radio Print Display Cable TV Website Search Online Display Paid Search Landing Pages Microsites Online Video Affiliate Marketing Webinars Blogs/RSS Podcasts Contextual Wikis Social Networks Mobile Web Behavioral Social Media & Abs Virtual Worlds Widgets Twitter Mobile Apps Geolocation Apps/Push Notifications Group Texting Social DM Voice Marketing Mobile Email SMS & MMS IM Email Events Direct Mail Telephone TV Radio Print Display Cable TV Website Search Online Display Paid Search Landing Pages Microsites Online Video Affiliate Marketing Webinars Blogs/RSS Podcasts Contextual Wikis Social Networks Mobile Web Voice Marketing Mobile Email SMS & MMS IM Email Events Direct Mail Telephone TV Radio Print Display Cable TV Website Search Online Display Paid Search Landing Pages Microsites Online Video Affiliate Marketing IM Email Events Direct Mail Telephone TV Radio Print Display Cable TV Website Search Online Display IM Email Events Direct Mail Telephone TV Radio Print Display Events Direct Mail Telephone

< 1990 1990s 1999 2000s 2014 >

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The Marketing (R)Evolution

TV Radio Print Display Cable TV Website Search Online Display Paid Search Landing Pages Microsites Online Video Affiliate Marketing Webinars Blogs/RSS Podcasts Contextual Wikis Social Networks Mobile Web Behavioral Social Media & Abs Virtual Worlds Widgets Twitter Mobile Apps Geolocation Apps/Push Notifications Group Texting Social DM Voice Marketing Mobile Email SMS & MMS IM Email Events Direct Mail Telephone TV Radio Print Display Cable TV Website Search Online Display Paid Search Landing Pages Microsites Online Video Affiliate Marketing Webinars Blogs/RSS Podcasts Contextual Wikis Social Networks Mobile Web Voice Marketing Mobile Email SMS & MMS IM Email Events Direct Mail Telephone TV Radio Print Display Cable TV Website Search Online Display Paid Search Landing Pages Microsites Online Video Affiliate Marketing IM Email Events Direct Mail Telephone TV Radio Print Display Cable TV Website Search Online Display IM Email Events Direct Mail Telephone TV Radio Print Display Events Direct Mail Telephone

< 1990 1990s 1999 2000s 2014 >

26 years and 38 methods later… …what worked in the ‘90s is not the same as what works today

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What Has Not Changed

To make a difference, we have to serve companies and people directly.

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What Has Not Changed

To make a difference, we have to serve companies and people directly. The way we start conversations has changed forever.

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Economic Development Moves Offline to Online

  • Brochures
  • Trade Shows
  • Telemarketing
  • Info Packets
  • Websites
  • E-mail
  • E-books
  • Videos
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Leveraging the Internet for Economic Development

“With the growth of the Internet as a site selection tool, today’s prospects often conduct the early stages of a search without contacting the communities they are considering. While that makes the process more efficient for both site seekers and economic development organizations, it also means that communities with lower quality web offerings may be missing opportunities without even realizing it.”

— Steve Stackhouse, Area Development

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The Internet Can (and Should) Be Used to Help:

  • Hone your target audience
  • Market your community’s

assets

  • Identify who’s taken an

interest in your community

  • Facilitate introductions and

initiate a conversation Identify Prospects Promote & Educate Pursue Leads Engage & Communicate … … … …

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Marketing Essentials

  • Enhanced Website Design & Content
  • Email Marketing
  • Site Selector Outreach
  • Prospect Development
  • Marketing Materials Updated in Real Time
  • Social Media
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Using Digital Marketing Solutions to Get Developers’ Attention

Economic Development Websites Email Marketing Campaigns Data Analytics

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Economic Development Websites

Using Digital Marketing Solutions to Get Developers’ Attention

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Create a Dedicated Economic Development Website

Personalized, informative, and visually appealing

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Most Important Features of an Economic Development Website

  • Available Properties (sites & buildings)
  • Business Incentives
  • Data
  • Clear Contact Details
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Most Important Features of an Economic Development Website

> Available Properties (sites & buildings)

  • Business Incentives
  • Data
  • Clear Contact Details
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Available Properties

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Available Properties

  • Map Location
  • Parcel Size – acreage, square footage
  • Building Details – square feet, # floors,

building material, parking, etc.

  • Utilities – electricity, natural gas,

water/sewage, broadband/fiber optics, etc.

  • Transportation & Infrastructure –

highway, rail, water, air, public transit, etc.

  • Neighboring Businesses
  • Zoning – commercial, manufacturing,

residential, etc.

  • Incentives – TIF, EZ, FTZ, fee waivers, tax

abatements, façade programs, etc.

  • Photos! Photos! Photos!
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Most Important Features of an Economic Development Website

  • Available Properties (sites & buildings)

> Business Incentives

  • Data
  • Clear Contact Details
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Business Incentives

  • Tax Increment Financing (TIF) Benefits
  • Enterprise Zones
  • Foreign Trade Zones
  • Historical Districts
  • Façade Improvement Programs
  • Fee Waivers
  • Utility Discounts
  • Tax Abatements
  • Grants
  • Financing Programs
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Business Incentives

Don’t forget about statewide incentives

Illinois: www.illinois.gov/dceo/ExpandRelocate/Incentives

  • Economic Development for a Growing Economy (EDGE)
  • State Revolving Fund (SRF)
  • Illinois Film Production Services Tax Credit
  • Illinois Historic Preservation Tax Credit
  • Healthcare 501(c)(3) Equipment Finance Program
  • Capital Opportunity Bond (COB)
  • Working Capital Guarantee Program
  • Capital Access Program (CAP)
  • Industrial Development Revenue Bond Program
  • Grant Programs
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Most Important Features of an Economic Development Website

  • Available Properties (sites & buildings)
  • Business Incentives

> Data

  • Clear Contact Details
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Data

  • Population
  • Demographics /

Socioeconomic Data

  • Workforce / Labor

Statistics

  • Income / Wages
  • Education
  • Traffic Counts
  • Tax Rates
  • Housing Costs
  • Economic Activity /

Expenditures

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Data

Create a reference document (“RFI Cheat Sheet”), and/or set up detailed bookmarks in your web browser ESRI Business Analyst Online ($50/report) – Free Trial –

www.esri.com/software/BAO

Send me an email to get a copy of my cheat sheet kgarten@developmentdelivered.com

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Most Important Features of an Economic Development Website

  • Available Properties (sites & buildings)
  • Business Incentives
  • Data

> Clear Contact Details

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Clear Contact Details

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Other Information

  • Community History / Culture / Lifestyle
  • Community Facilities (schools, parks & rec,

banks, healthcare facilities, entertainment)

  • Major Retailers
  • Hotels & Conference Facilities
  • Government Services
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Other Information

Marketing Magazines

– Print & Digital –

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Economic Development Websites

Using Digital Marketing Solutions to Get Developers’ Attention

Data Analytics

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Data Analytics

Optimizing prospect development and lead generation You can’t manage what you can’t measure. Your impact can be tracked and measured.

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Website Data Analytics

The Internet provides some of the richest data available

Detailed reports inform you:

  • How many people have visited your website each day, week,

month, and over the lifespan of your site

  • How many people are unique vs. return visitors
  • How much time a visitor spent on your site, and which

page(s) were accessed

  • How many total times a specific page(s) on your site has

been accessed

  • Which web pages are the most popular by number of visits
  • Which web pages are the most popular by duration of visits
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Website Data Analytics

Know how your site is performing

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Website Data Analytics

Know how your site is performing

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Website Data Analytics

The Power of Lead Generation Software

Only 2% of website visitors will actually make contact with you. That means 98% of people are coming to your site, looking around, and leaving.

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Website Data Analytics

The Power of Lead Generation Software

Only 2% of website visitors will actually make contact with you. That means 98% of people are coming to your site, looking around, and leaving. Lead generation software can identify who visits your website, and which areas they focused on, so that you can follow up with them accordingly.

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Website Data Analytics

Find out who’s visiting your site and what they’re looking at

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Website Data Analytics

Find out who’s visiting your site and what they’re looking at

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Using Digital Marketing Solutions to Get Developers’ Attention

Economic Development Websites Email Marketing Campaigns Data Analytics

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Email Marketing Campaigns

Using Digital Marketing Solutions to Get Developers’ Attention

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Develop an Email Marketing Strategy

Outbound communication drives prospects to your site

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Most Important Features of an Email Marketing Campaign

  • Provides relevant content
  • Includes a mix of images and text
  • Drives readers to your website
  • Keeps prospects engaged & nurtures relationships
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Most Important Features of an Email Marketing Campaign

  • Provides relevant content
  • Includes a mix of images and text
  • Drives readers to your website
  • Keeps prospects engaged & nurtures relationships

…and doesn’t get caught by spam filters!

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Most Important Features of an Email Marketing Campaign

Provides relevant content Includes a mix of text & images Drives readers to your website

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Most Important Features of an Email Marketing Campaign

Keeps prospects engaged and nurtures relationships

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Our Email Database Reaches Over 90,000 Decision-Makers

  • Site Selectors
  • Land Developers
  • Retail / Shopping Developers
  • Commercial Real Estate Developers
  • Residential Developers / Home Builders
  • Multi-Family Unit Developers
  • Senior Housing Developers
  • Healthcare Facility Developers
  • Construction Companies
  • Industrial / Warehouse Developers
  • Office / Professional Space Developers
  • Hotel / Hospitality Developers
  • Mixed Use Developers
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Email Marketing Campaigns

Using Digital Marketing Solutions to Get Developers’ Attention

Data Analytics

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Email Data Analytics

The Internet provides some of the richest data available

Detailed reports inform you:

  • Who opened the e-blast, and how many times
  • Who clicked on links in the e-blast, which links, and how

many times

  • Which distribution list the person came from (e.g., site

selectors, residential developers, commercial, etc.)

  • Which e-blast prompted a visit to your website
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Email Data Analytics

Comprehensive reports show how each email performs

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Economic Development Websites Email Marketing Campaigns

Now…

 

Data Analytics

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“If you build it, they will come…”

“Field of Dreams,” Universal Studios, 1989

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Yes…

  • Even with those tools in place, we can’t lose sight

that economic development is a long game.

  • From the moment a lead is generated, it can still

take up to 36 months before ground is broken on a new development project.

2 0 2 6 5 4 3 2 1 1 9 8 7 6

…But Not So Fast

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How Our Clients Are Benefiting

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How Our Clients Are Benefiting

City of Morris, IL (pop. 14,135)

60 miles southwest of Chicago, on I-80 near I-55 interchange Email promoting a commercial property sent to nearly 8,000 people in the development sector Daily activity on the city’s website for the month of February Guess which day the e-blast was sent

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How Our Clients Are Benefiting

Village of Gridley, IL (pop. 1,432)

20 miles north of Bloomington, 40 miles east of Peoria Email promoting a commercial property sent to

  • ver 14,000 people in the development sector

Visitors to Gridley’s website increased 152%... and included an Illinois-based housing developer that recently completed a townhouse project in a nearby city. I forwarded the contact to Gridley’s economic development representatives so they could follow up.

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How Our Clients Are Benefiting

Village of Gridley, IL (pop. 1,432)

20 miles north of Bloomington, 40 miles east of Peoria A large Michigan-based grocery distributor and retailer that operates in a 10-state region spent over 30 minutes

  • n Gridley’s website.

I passed along the contact to Gridley’s economic development representatives so they could follow up. After scouring our distribution lists, I found somebody from this company – a real estate site selector – who

  • pened an email blast that was sent last March.
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How Our Clients Are Benefiting

City of Pittsfield, IL (pop. 4,500)

West central Illinois, 70 miles west of Springfield, 100 miles north of St. Louis Email promoting a commercial property sent to

  • ver 10,000 people in the development sector

A real estate coordinator for a power company clicked on a link in the email and was taken to Pittsfield’s website, where she not only viewed the property being promoted, but also checked out an available parcel in Pittsfield’s Industrial Park. Sometimes the property being promoted isn’t suitable for the needs of a particular business, but the e-blasts direct them to the website where they can check out other available properties.

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How Our Clients Are Benefiting

City of Peru, IL (pop. 10,016)

Within 60 miles of Rockford, Bloomington, Peoria, and Quad Cities; 90 miles southwest

  • f Chicago

RFP emailed to nearly 10,000 people in development sector, with emphasis on hospitality developers One of the 3 viable proposals received by the city was submitted by a Rockford-based real estate developer, who found out about the opportunity as a result of the email. The Rockford developer was ultimately awarded the bid to purchase and redevelop the blighted former hotel site.

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Thank You!

Kara Garten

account director 815.780.0907 kgarten@developmentdelivered.com

a division of MCS Advertising