North America Vancouver, British Colombia OVERVIEW Recognize the - - PowerPoint PPT Presentation

Employee Assistance Society of North America Vancouver, British Colombia

OVERVIEW

◆ Recognize the need for a Peer

EAP, course developm ent, and structuring the peer program

◆ Program grow th & vision for the

client

◆ Em bed EAP w ithin the client

• rganization and strengthen

your relationship w ith your client

Recognizing the Need for an EAP within the Organization

• At the C Suite level
• At the Mid m anagem ent

level

• On the front line

Program Development

◆ Strategic Planning ◆ Peer Recruitm ent ◆ Peer first year education ◆ Peer advanced education ◆ Encourage individual education

Program Development

◆ Strategic Planning:

✓Benefits of a peer based EAP * ✓Structure of the Peer EAP ✓Who needs to be involved* * ? ✓Who Are the key players* * ? ✓Organizational Buy-in* * * ✓Cost (free?)

Peer Recruitment

◆ Establish the need for EAP peer in

each department

– Awareness of EAP Services/ Product – Access to services - first point of contact – Response to request for services – Embedded presence – Inter-Department Trends (issues, concerns) – Intra-Department Trends

EAP Peer Job Description

◆ What is required? ◆ 1) Personal Characteristics ◆ 2) Job Duties

EAP Peer Job Description

In groups of 3-4:

◆ Brain storm characteristics of a good

EAP Peer Coordinator

◆ Report back to large group

EAP Peer Job Description

◆Personal Characteristics:

◆ Well respected in community ◆ Confidential ◆ In recovery at least 2 years (if

recovering)

◆ Caring, has a “service attitude”

toward others

◆ Excellent listener

EAP Peer Job Description

(continued)

◆ Non-judgmental/ accepting of others ◆ Trustworthy ◆ Collaborative ◆ Good Communicator ◆ Patience

EAP Peer Job Description

(continued)

◆ Good Personal Boundaries ◆ Relates equally with all co-workers ◆ In good standing with the workplace ◆ No Discipline ◆ Actively involved in the department

EAP Peer Job Description

In groups of 3-4:

◆ Brainstorm the “job duties” of the

EAP Coordinator:

◆ Report back to large group

EAP Peer Job Description

◆Job Duties:

◆ Establish sound relationships with

co-workers and management

◆ Information and referral capabilities ◆ Resource development ◆ Develop network for people to find

you

EAP Peer Job Description

(continued)

◆ Workplace mental health and

substance abuse information resource

◆ Consultation – Co-workers and

Company

◆ Follow-up

EAP Peer Job Description

◆An EAP Coordinator IS NOT:

◆ A counselor ◆ An enabler ◆ A gossip ◆ Co dependent ◆ In the business “for the glory”

EAP Peer Job Description

(con’t)

◆An EAP Coordinator does

NOT:

◆ Practice politics ◆ Take sides ◆ Solve problems for others who can

solve them for themselves

◆ Tell others what is best for them

EAP Peer Job Description

◆ Summary:

– EAP Peers are respected members of the community who are trusted to help

• thers. They help by listening, coaching

and guiding others to resources that will address the difficulty the member of his/ her family may be experiencing.

Peer Recruitment

◆ Application Process ◆ Considerations:

– Written application – In-person Interview – Buy in from manager – Buy in from department staff (if possible) – Bi-yearly reappointment

List any formal training or education that you feel will be useful as a coordinator: ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ What has been your involvement with the IAM? (Committee member, shop steward, regularly attending local lodge meetings, etc.) ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ List any disciplinary circumstances you are currently facing at work: ________________________________________________________________ ________________________________________________________________ Applicant Signature: ______________________________ Date: _________ This section to be completed by your Local Lodge President or Recording Secretary after review by the Executive Board to validate the application: I certify that this candidate for EAP coordinator is in good standing and is recommended by this local lodge. We will add this member to our local lodge EAP committee: _______________________________________________ _____________ Signature of Local Lodge President or Recording Secretary Date Local Lodge Comments: ________________________________________________________________ ________________________________________________________________ Regional Coordinator Observations: ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ Regional Coordinator Signature Date

Peer Education

◆ Provide Peer Education

– Regular On-site trainings – Resource list for interested peers – Support for peer certification – On line training – free and fee based – Other Certifications

Peer Introduction Topics

◆ EAP History ◆ Core Technology ◆ Disease Concept ◆ Links to

Com m unity

◆ Treatm ent center

Site Visits

◆ Confidentiality ◆ Enable vs. Help ◆ Listening ◆ Job Description ◆ AA/ Alanon

Peer First Year Training Topics

◆ Core Technology ◆ Disease Concept ◆ Ethics ◆ Confidentiality ◆ Legal I ssues ◆ Suicide

Recognition/ Pre vention

◆ Navigating

Health I nsurance

◆ Taking Care of

Caregiver

◆ Follow -up ◆ Basic Drug

Testing

Peer Advanced Training Topics

◆ Stress

W orkshops

◆ Presenteeism /

Absenteeism

◆ Prom oting EAP/

Making the Case

◆ Marijuana ◆ Opiates/ Heroin ◆ Prescription

Drugs

◆ Mental Health

I ssues

Groups To Include

◆ Retirees ◆ Managem ent Peers ◆ All Departm ents

Questions