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NGLC TIER 2 Learning Session #4 - Organizational Change & - PowerPoint PPT Presentation

NGLC TIER 2 Learning Session #4 - Organizational Change & Sustainability October 10th, 2019 FOR WIFI: 1. Connect to ATTWIFI network 2. When Hilton login page pops up, stay connected 3. Choose I have a coupon/promo code 4. Code is


  1. NGLC TIER 2 Learning Session #4 - Organizational Change & Sustainability October 10th, 2019

  2. FOR WIFI: 1. Connect to ATTWIFI network 2. When Hilton login page pops up, stay connected 3. Choose “I have a coupon/promo code” 4. Code is Sbtdt1

  3. Agenda - October 10th, 2019 - Session #4 9:00 - Breakfast 1:30 - Radical Imagination 9:30 - Grounding / Community Altar Reflection on What we’ve Learned 2:45 - Giving Feedback & Setting Expectations Reinventing our Organizations 4:30 - Closing 12:30 - Lunch

  4. Learning Community Agreements ● Confidentiality ● Move-up participation ● Intent is different than Impact ● It’s okay to disagree ● Take care of yourself ● Acknowledge positional power & create space for learning together ● Active listening & ask for clarification ● Generative space, gentle pace.

  5. Creating our Altar - Celebrating Culture Bring one item for our altar that symbolizes something about yourself, your loved ones, or your community that you want to celebrate.

  6. Tier 2: ORGANIZATIONAL STRENGTHENING ROADMAP

  7. Session #1 - History of a Leader

  8. Session #1 - Understanding Conflict Styles Conflict Style Definition Fundamental Premise Avoid To side step or ignore the problem, This isn't the right time or place to address this issue. issue, or person Accommodate To yield your own position in favor of Working toward a common purpose is more important than the other party’s need in a conflict any of the peripheral concerns; the trauma of confronting differences may damage fragile relationships. Compete The inverse of accommodation, where Associates "winning" a conflict with competition. you fight your corner and insist on ‘winning’ the conflict. Compromise Both sides yield or give up part of their Winning something while losing a little is OK. position in order to resolve the issue. Collaborate Working together to satisfy both parties; Teamwork and cooperation help everyone achieve their distinct from compromise in that neither goals while also maintaining relationships. side has to give anything up.

  9. Session #1 - Adaptive Leadership “The process of mobilizing others to tackle difficult challenges.” Ron Heifetz, The Practice of Adaptive Leadership

  10. Right Revenue & Right Flexible? Primary Revenue Repeatable? Stream Creates surplus? Relationship Session #2 Secondary Flexible? Revenue Stream Repeatable? Creates surplus?

  11. Session #2 How Culture Influences our Relationship to Money: Home Culture Dominant Culture Org. Money Culture

  12. Session #2: Development Cycle CULTIVATE the IDENTIFY prospective relationship donors ASK for STEWARD the gift & relationship gift THANK & recognize

  13. Page 5 Session #3: Change and Transition Change Events Situational Outcome based Relatively quick Transition Experience Psychological Process based Gradual and slow

  14. Session #3: Transition Framework The New Beginning The Neutral Zone Ending, Losing, Letting go

  15. Session #3: Margin to Center The Center: Individuals and groups that receive and benefit the most The Margins : from structural Individuals and privilege. groups that experience the most structural oppression and marginalization.

  16. Session #3: Margin to Center Where the power of the Volunteers institution is (board of directors, managers, etc.); where decisions are made, Positional and budgets are decided, people formal authority are hired and fired, programs Staff with are approved, boundaries little or no Clients are set, etc.; where structures positional authority of accountability are designed and implemented.

  17. Session #4: Reinventing Organizations

  18. MODEL: WHY (CONTEXT) WHAT (BREAKTHROUGHS & PURPOSE): POWER & PRIVILEGE CONSIDERATIONS

  19. Session #4: Radical Imagination Crunch & Toss: What’s keeping our orgs. stagnant & not responsive to more imaginative thinking? AND / OR Where are there opportunities for us to embrace the work from a radically different place?

  20. Session #4: Setting Expectations & Giving Feedback Expectation Setting: Giving Feedback: - Describe in ○ Describe the behavior behavioral terms ○ Expectations (met or not - The more specific, met) the better ○ Impact (negative or positive) ○ Request ( less / more of)

  21. Closing "Do the best you can until you know better. Then when you know better, do better." - Maya Angelou Thank you and Evaluations, please!

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