NG9-1-1 Procurement Outcomes June 25, 2020
The Process 2 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | • Due Diligence • RFP • Development • Publishing • Scoring • Establish Scoring Committees • Training Scoring Committees • Scoring • Finalist Oral Interviews • Virtual Presentations • Scoring Committee Voting • Negotiations
What is Due Diligence? 3 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | • Similar to RFI process • Less formal but structured agenda – Held 10/1/2019 through 10/4/2019 – 6hrs of meetings daily split between Call Routing and Call Handling • Motorola, Comtech, ATOS, and Intrado • Conversational environment with industry leading solution providers • Helps to inform technical and operational requirements for RFP • Gain an understanding of technology trends in the industry • Not a factor for selection of award
The RFP 4 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | • Two part RFP – NG911 Call Routing – NG911 Call Handling • Multiple rounds of input from 9-1-1 and Public Safety division and Procurement staff • Seeking Industry Standard Solutions for NG9-1-1 technologies • Responded to 150 questions from Offerors with only administrative addendums to the RFP (no structural and changes to requirements)
Procurement Schedule 5 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | Event Date RFP Issued 12/19/2019 Intent to Respond (Mandatory) 1/6/2020 Offeror Procurement Meeting (conference call available) 1/15/2020 Submit Written Questions 1/24/2020 Review top 3 from Response to Written Questions 2/3/2020 Part A and Part B Week of 5/18/20 * Proposal Due Date 3/13/2020 Interviews (if applicable) TBD Intent to Award 6/1/2020 Anticipated Start Date 7/1/2020 Seek Approval of Top Offeror from Part A/B at June 25 Board meeting
Scoring Teams 6 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | • Team A scores Part A (ESInet & NGCS) • Team Leader is ACOG staff member • Other members include four PSAP representatives • Team B scores Part B (CHE) • Team Leader is ACOG staff member • Other members include four PSAP representatives
RFP Evaluation Process 7 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | 1. Procurement Officer • Open/record proposals • Administrative review • Score terms & conditions, references and pricing 2. Scoring Teams • Score requirements, service, experience, terms & conditions, • Meet at end of scoring (Team Leader) • Calculate total scores (Team Leader) 3. ACOG Executive Director • Receive evaluation results • Determine need for discussion, negotiations, award
Scoring Structure 8 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | Part A (ESInet / NGCS) Part B (CHE) Evaluation Factor Available Points Evaluation Factor Available Points General Requirements 15 points max General Requirements 15 points max Technical Requirements 25 points max Technical Requirements 25 points max Service 15 points max Service 15 points max Pricing 15 points max Pricing 15 points max Experience 15 points max Experience 15 points max Terms & Conditions 10 points max Terms & Conditions 10 points max References 5 points max References 5 points max
Part A Weighted Scores – Call Routing 9 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | NGA 911 & Motorola NGA 911 & RFP Criterion AT&T Atos CenturyLink Comtech Hamilton MicroAuto Vesta West Tel Part A - ESInet/NGCS mation General Requirements 12.43 10.13 10.82 11.01 12.42 12.45 11.85 12.75 Technical Requirements 20.17 15.84 18.19 18.60 20.87 20.20 19.91 21.03 Service 12.05 7.88 10.76 12.19 12.75 12.77 12.58 13.00 Pricing 9.51 1.86 12.34 4.29 7.58 5.80 15.00 15.00 Experience 13.03 11.32 11.49 11.56 11.10 11.84 10.83 11.75 Terms and Conditions 10.00 10.00 10.00 10.00 10.00 10.00 10.00 10.00 References 5.00 5.00 5.00 5.00 5.00 5.00 0.00 0.00 Total Part A - ESInet/NGCS Weighted Totals (100 max) 82.19 62.04 78.61 72.65 79.73 78.05 80.18 83.52
Part B Weighted Scores – Call Handling 10 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | NGA 911 & Motorola NGA 911 & RFP Criterion AT&T Atos CentralSquare Comtech Intrado MicroAutoma Solacom Vesta West Tel Part B - CHE tion General Requirements 11.94 11.39 10.14 11.56 11.76 12.57 11.13 11.23 12.13 Technical Requirements 20.24 19.50 16.28 20.57 20.74 20.30 19.45 19.32 20.24 Service 12.38 9.61 9.12 12.19 12.13 12.64 12.15 12.34 12.27 Pricing 9.52 2.75 15.00 12.75 11.62 9.44 3.72 3.95 12.60 Experience 13.16 12.12 10.66 11.54 13.54 13.15 11.19 11.81 12.81 Terms and Conditions 10.00 10.00 10.00 10.00 10.00 10.00 10.00 10.00 10.00 References 5.00 5.00 5.00 5.00 5.00 5.00 0.00 0.00 5.00 Total Part B - CHE Weighted Totals (100 max) 82.24 70.37 76.20 83.62 84.79 83.11 67.64 68.65 85.05
Virtual Oral Interviews 11 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | • Part A conducted on 5/18 – Top 3 Offerors from scoring cmte – Each Offeror was given 90 minutes for an offering overview and questions – Executive Leadership, 911 & Public Safety and Scoring cmte members invited • Part B conducted on 5/19 – Top 3 Offerors from scoring cmte – Each Offeror was given 90 minutes for an offering overview and questions – Executive Leadership, 911 & Public Safety and Scoring cmte members invited
RFP Outcomes 12 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | Part B Part A Finalist Weighted Scoring Finalist Weighted Scoring Rank 1 Solacom Rank 1 NGA911 Rank 2 Intrado Rank 2 AT&T Rank 3 Motorola Vesta Rank 3 Hamilton Oral Interview Scoring Oral Interview Scoring Rank 1 Solacom Rank 1 NGA911 Rank 2 Intrado Rank 2 AT&T Rank 3 Motorola Vesta Rank 3 Hamilton Final Recommendation Final Recommendation Rank 1 Solacom Rank 1 NGA911 Rank 2 Intrado Rank 2 AT&T Rank 3 Motorola Vesta Rank 3 Hamilton
Recommendation to the Board 13 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | 9-1-1 A ACO COG G Noti otice e of of Intent ntent t to Awar o Award • Part A – Call Routing June 15, 2020 – NGA911 The 9-1-1 ACOG RFP Scoring Committees have completed evaluation on the Part A and Part B RFP responses and finalist Oral Interviews of the Offeror submissions and announces its intent to recommend to the Board of Directors that the 9-1-1 ACOG award the contracts for the procurement and implementation of a standards-compliant Emergency Services IP Network (ESInet) along with Next Generation Core Services (NGCS) and an i3-compliant call-handling solution to: NGA 911 for Part A Solacom for Part B • Part B – Call Handling As provided in the RFP, this Notice of Intent to Award is subject to execution of a written contract and, as a result, this Notice does NOT constitute the formation of a contract between the 9-1-1 ACOG and the apparent successful vendor. The vendor shall not acquire any legal or equitable rights relative to the contract services until a contract containing terms and conditions acceptable to 9-1-1 ACOG is executed. If the apparent successful vendor fails to negotiate and execute a contract with the 9-1-1 ACOG, the 9-1- 1 ACOG may revoke the award and award the contract to the next highest scored vendor or withdraw – Solacom the RFP. The 9-1-1 ACOG further reserves the right to cancel this Notice of Intent to Award at any time prior to the execution of a written contract. This “ Notice of Intent to Award ” commences the period in which an unsuccessful vendor may protest solicitations for proposal or the award procedure pursuant to ACOG Procurement Policy, Article V: Resolution of Controversies, 5-101 Protest of solicitations and awards. Thank you for participating in the competitive selection process. For information about this notice, please contact the undersigned. Comments or Questions Procurement Questions Chad Brothers, PMP, ENP Patricia Buckley Senior Technology Specialist Procurement Administrator Mission Critical Partners ACOG chadbrothers@MCP911.com pbuckley@acogok.org (615) 519-3755 (405) 234-2264
Budgetary Pricing – Pre Negotiation 14 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | 9-1-1 ACOG NG9-1-1 Cost Estimates Recurring Cost One-time Cost Year Year One Year Two Year Four Year Five Year Five Year Five Three Solacom $1,723,678 $177,778 $182,994 $184,318 $185,709 $187,170 $1,188,967 $221,486 NGA911 $250,000 $600,336 $600,336 $600,336 $600,336 $600,336 $600,336 $600,336 Total $1,973,678 $778,114 $783,330 $784,654 $786,045 $787,506 $1,789,303 $821,822
Next Steps 15 Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | • Negotiations – May result in lower contract values – In the event that a contract is not reached the next highest scored Offeror will be engaged – Will begin immediately following board approval • Implementation
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