NG9-1-1 Procurement Outcomes June 25, 2020 The Process 2 Mission - - PowerPoint PPT Presentation

NG9-1-1 Procurement Outcomes

June 25, 2020

Mission Critical Partners | 9-1-1 ACOG RFP Outcomes | 2

The Process

• Due Diligence
• RFP
• Development
• Publishing
• Scoring
• Establish Scoring Committees
• Training Scoring Committees
• Scoring
• Finalist Oral Interviews
• Virtual Presentations
• Scoring Committee Voting
• Negotiations

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What is Due Diligence?

• Similar to RFI process
• Less formal but structured agenda

– Held 10/1/2019 through 10/4/2019 – 6hrs of meetings daily split between Call Routing and Call Handling

• Motorola, Comtech, ATOS, and Intrado
• Conversational environment with industry leading solution providers
• Helps to inform technical and operational requirements for RFP
• Gain an understanding of technology trends in the industry
• Not a factor for selection of award

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The RFP

• Two part RFP

– NG911 Call Routing – NG911 Call Handling

• Multiple rounds of input from 9-1-1 and Public Safety division and

Procurement staff

• Seeking Industry Standard Solutions for NG9-1-1 technologies
• Responded to 150 questions from Offerors with only administrative

addendums to the RFP (no structural and changes to requirements)

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Procurement Schedule

Event Date RFP Issued 12/19/2019 Intent to Respond (Mandatory) 1/6/2020 Offeror Procurement Meeting (conference call available) 1/15/2020 Submit Written Questions 1/24/2020 Response to Written Questions 2/3/2020 Proposal Due Date 3/13/2020 Interviews (if applicable) TBD Intent to Award 6/1/2020 Anticipated Start Date 7/1/2020

Review top 3 from Part A and Part B Week of 5/18/20 * Seek Approval of Top Offeror from Part A/B at June 25 Board meeting

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Scoring Teams

• Team A scores Part A (ESInet & NGCS)
• Team Leader is ACOG staff member
• Other members include four PSAP

representatives

• Team B scores Part B (CHE)
• Team Leader is ACOG staff member
• Other members include four PSAP

representatives

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RFP Evaluation Process

• 1. Procurement Officer
• Open/record proposals
• Administrative review
• Score terms & conditions, references and pricing
• 2. Scoring Teams
• Score requirements, service, experience, terms & conditions,
• Meet at end of scoring (Team Leader)
• Calculate total scores (Team Leader)
• 3. ACOG Executive Director
• Receive evaluation results
• Determine need for discussion, negotiations, award

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Scoring Structure

Part A (ESInet / NGCS) Evaluation Factor Available Points General Requirements​ 15 points max​ Technical Requirements​ 25 points max​ Service​ 15 points max​ Pricing​ 15 points max​ Experience​ 15 points max​ Terms & Conditions​ 10 points max​ References​ 5 points max​ Part B (CHE) Evaluation Factor Available Points General Requirements​ 15 points max​ Technical Requirements​ 25 points max​ Service​ 15 points max​ Pricing​ 15 points max​ Experience​ 15 points max​ Terms & Conditions​ 10 points max​ References​ 5 points max​

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Part A Weighted Scores – Call Routing

RFP Criterion Part A - ESInet/NGCS AT&T Atos CenturyLink Comtech Hamilton Motorola Vesta NGA 911 & MicroAuto mation NGA 911 & West Tel General Requirements 12.43 10.13 10.82 11.01 12.42 12.45 11.85 12.75 Technical Requirements 20.17 15.84 18.19 18.60 20.87 20.20 19.91 21.03 Service 12.05 7.88 10.76 12.19 12.75 12.77 12.58 13.00 Pricing 9.51 1.86 12.34 4.29 7.58 5.80 15.00 15.00 Experience 13.03 11.32 11.49 11.56 11.10 11.84 10.83 11.75 Terms and Conditions 10.00 10.00 10.00 10.00 10.00 10.00 10.00 10.00 References 5.00 5.00 5.00 5.00 5.00 5.00 0.00 0.00 Total Part A - ESInet/NGCS Weighted Totals (100 max) 82.19 62.04 78.61 72.65 79.73 78.05 80.18 83.52

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Part B Weighted Scores – Call Handling

RFP Criterion Part B - CHE AT&T Atos CentralSquare Comtech Intrado Motorola Vesta NGA 911 & MicroAutoma tion NGA 911 & West Tel Solacom General Requirements 11.94 11.39 10.14 11.56 11.76 12.57 11.13 11.23 12.13 Technical Requirements 20.24 19.50 16.28 20.57 20.74 20.30 19.45 19.32 20.24 Service 12.38 9.61 9.12 12.19 12.13 12.64 12.15 12.34 12.27 Pricing 9.52 2.75 15.00 12.75 11.62 9.44 3.72 3.95 12.60 Experience 13.16 12.12 10.66 11.54 13.54 13.15 11.19 11.81 12.81 Terms and Conditions 10.00 10.00 10.00 10.00 10.00 10.00 10.00 10.00 10.00 References 5.00 5.00 5.00 5.00 5.00 5.00 0.00 0.00 5.00 Total Part B - CHE Weighted Totals (100 max) 82.24 70.37 76.20 83.62 84.79 83.11 67.64 68.65 85.05

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Virtual Oral Interviews

• Part A conducted on 5/18

– Top 3 Offerors from scoring cmte – Each Offeror was given 90 minutes for an offering overview and questions – Executive Leadership, 911 & Public Safety and Scoring cmte members invited

• Part B conducted on 5/19

– Top 3 Offerors from scoring cmte – Each Offeror was given 90 minutes for an offering overview and questions – Executive Leadership, 911 & Public Safety and Scoring cmte members invited

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RFP Outcomes

Rank 1 Solacom Rank 1 NGA911 Rank 2 Intrado Rank 2 AT&T Rank 3 Motorola Vesta Rank 3 Hamilton Rank 1 Solacom Rank 1 NGA911 Rank 2 Intrado Rank 2 AT&T Rank 3 Motorola Vesta Rank 3 Hamilton Rank 1 Solacom Rank 1 NGA911 Rank 2 Intrado Rank 2 AT&T Rank 3 Motorola Vesta Rank 3 Hamilton Part B Finalist Weighted Scoring Oral Interview Scoring Final Recommendation Part A Finalist Weighted Scoring Oral Interview Scoring Final Recommendation

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9-1-1 A ACO COG G Noti

• tice

e of

• f Intent

ntent t to Awar

• Award

June 15, 2020 The 9-1-1 ACOG RFP Scoring Committees have completed evaluation on the Part A and Part B RFP responses and finalist Oral Interviews of the Offeror submissions and announces its intent to recommend to the Board of Directors that the 9-1-1 ACOG award the contracts for the procurement and implementation of a standards-compliant Emergency Services IP Network (ESInet) along with Next Generation Core Services (NGCS) and an i3-compliant call-handling solution to: NGA 911 for Part A Solacom for Part B As provided in the RFP, this Notice of Intent to Award is subject to execution of a written contract and, as a result, this Notice does NOT constitute the formation of a contract between the 9-1-1 ACOG and the apparent successful vendor. The vendor shall not acquire any legal or equitable rights relative to the contract services until a contract containing terms and conditions acceptable to 9-1-1 ACOG is executed. If the apparent successful vendor fails to negotiate and execute a contract with the 9-1-1 ACOG, the 9-1- 1 ACOG may revoke the award and award the contract to the next highest scored vendor or withdraw the RFP. The 9-1-1 ACOG further reserves the right to cancel this Notice of Intent to Award at any time prior to the execution of a written contract. This “Notice of Intent to Award” commences the period in which an unsuccessful vendor may protest solicitations for proposal or the award procedure pursuant to ACOG Procurement Policy, Article V: Resolution of Controversies, 5-101 Protest of solicitations and awards. Thank you for participating in the competitive selection process. For information about this notice, please contact the undersigned. Comments or Questions Procurement Questions Chad Brothers, PMP, ENP Patricia Buckley Senior Technology Specialist Procurement Administrator Mission Critical Partners ACOG chadbrothers@MCP911.com pbuckley@acogok.org (615) 519-3755 (405) 234-2264

Recommendation to the Board

• Part A – Call Routing

– NGA911

• Part B – Call Handling

– Solacom

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Budgetary Pricing – Pre Negotiation

Year One Year Two Year Three Year Four Year Five Year Five Year Five Solacom $1,723,678 $177,778 $182,994 $184,318 $185,709 $187,170 $1,188,967 $221,486 NGA911 $250,000 $600,336 $600,336 $600,336 $600,336 $600,336 $600,336 $600,336 Total $1,973,678 $778,114 $783,330 $784,654 $786,045 $787,506 $1,789,303 $821,822 One-time Cost

9-1-1 ACOG NG9-1-1 Cost Estimates

Recurring Cost

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Next Steps

• Negotiations

– May result in lower contract values – In the event that a contract is not reached the next highest scored Offeror will be engaged – Will begin immediately following board approval

• Implementation

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