Next Gen Startup Cultures INNOVATING AS YOU GROW > whoami Jim - - PowerPoint PPT Presentation

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Next Gen Startup Cultures INNOVATING AS YOU GROW > whoami Jim - - PowerPoint PPT Presentation

Next Gen Startup Cultures INNOVATING AS YOU GROW > whoami Jim Plush Sr Director of Engineering, CrowdStrike Employee 30 of > 500 Member of the Culture Team @jimplush > whois > whois Endpoint security > whois


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Next Gen Startup Cultures

INNOVATING AS YOU GROW

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Jim Plush

  • Sr Director of Engineering, CrowdStrike
  • Employee 30 of > 500
  • Member of the Culture Team
  • @jimplush

> whoami

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> whois

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  • Endpoint security

> whois

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  • Endpoint security
  • Cloud based, realtime detection & prevention

> whois

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  • Endpoint security
  • Cloud based, realtime detection & prevention
  • DNC Breach Attribution

> whois

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  • Endpoint security
  • Cloud based, realtime detection & prevention
  • DNC Breach Attribution
  • High Scale
  • 1M+ Inbound events per second
  • Multi Petabytes under management

> whois

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What Is Culture?

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What Is Culture?

  • How business gets done
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What Is Culture?

  • How business gets done
  • What happens when no one is looking
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That’s My Job?

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That’s My Job?

  • You are the culture influencers
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That’s My Job?

  • You are the culture influencers
  • Don’t be a passenger
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The Early Years

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The Early Years

  • Next Gen?
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The Early Years

  • Next Gen?
  • Distributed from the start
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The Early Years

  • Next Gen?
  • Distributed from the start
  • Culture from the start
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Culture Team

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Culture Team

  • Phrase mission & define values
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Culture Team

  • Phrase mission & define values
  • How will we incentivize behaviors?
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Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do.

  • Jason Fried
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Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do.

  • Jason Fried
  • What can we learn from the past?
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Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do.

  • Jason Fried
  • What can we learn from the past?
  • Structure environment to avoid past mistakes
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Contributors To Poor Culture

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Contributors To Poor Culture

  • Poor management practices
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Contributors To Poor Culture

  • Poor management practices
  • Lack of autonomy
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Contributors To Poor Culture

  • Poor management practices
  • Lack of autonomy
  • Too much process, too many meetings
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In Practice

Structure People

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In Practice

Structure People

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People Don’t Leave Companies, They Leave Managers

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People Don’t Leave Companies, They Leave Managers

  • Skip Level 1:1s
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People Don’t Leave Companies, They Leave Managers

  • Skip Level 1:1s
  • Multiple sign offs on promotions
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People Don’t Leave Companies, They Leave Managers

  • Skip Level 1:1s
  • Multiple sign offs on promotions
  • Managers don’t control tasks
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  • Joi Ito

Want To Increase Innovation? Lower The Cost Of Failure.

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  • Invention != Innovation
  • Joi Ito

Want To Increase Innovation? Lower The Cost Of Failure.

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  • Invention != Innovation
  • Focus on automation
  • Joi Ito

Want To Increase Innovation? Lower The Cost Of Failure.

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  • Invention != Innovation
  • Focus on automation
  • Avoid Process
  • Joi Ito

Want To Increase Innovation? Lower The Cost Of Failure.

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  • Invention != Innovation
  • Focus on automation
  • Avoid Process
  • 5 Whys
  • Joi Ito

Want To Increase Innovation? Lower The Cost Of Failure.

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Meetings Are A Symptom Of A Bad Organization. The Fewer The Meetings The Better

  • Peter Drucker
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Meetings Are A Symptom Of A Bad Organization. The Fewer The Meetings The Better

  • Peter Drucker
  • Question all meetings
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Meetings Are A Symptom Of A Bad Organization. The Fewer The Meetings The Better

  • Peter Drucker
  • Question all meetings
  • No Meeting Thursday
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Creativity Is Thinking Up New Things. Innovation Is Doing New Things

  • Theodore Levitt
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Creativity Is Thinking Up New Things. Innovation Is Doing New Things

  • Think Week
  • Theodore Levitt
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Software Development Life Cycle How We Build Things

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Single, Prioritized List

Customer Feature Foo Infrastructure Project Bar Platform Project Baz

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Customer Feature Foo

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Customer Feature Foo context

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Customer Feature Foo context

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Customer Feature Foo context

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Customer Feature Foo context

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Customer Feature Foo context

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Customer Feature Foo context feasibility

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Customer Feature Foo context feasibility

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Customer Feature Foo context feasibility

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Customer Feature Foo context feasibility

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Customer Feature Foo context feasibility

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Customer Feature Foo context feasibility

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Customer Feature Foo context feasibility Platform Bar context feasibility Customer Feature Baz context feasibility Small Projects / Live Site

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In Practice

Structure People

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The Urge To Excel And The Urge To Lead Aren’t The Same. Sometimes I Think They May Be Opposites.

  • Kim Stanley Robinson
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The Urge To Excel And The Urge To Lead Aren’t The Same. Sometimes I Think They May Be Opposites.

  • Kim Stanley Robinson
  • Dual Management / Engineering Path
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The Urge To Excel And The Urge To Lead Aren’t The Same. Sometimes I Think They May Be Opposites.

  • Kim Stanley Robinson
  • Dual Management / Engineering Path
  • Same comp ranges for ICs and managers
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The Urge To Excel And The Urge To Lead Aren’t The Same. Sometimes I Think They May Be Opposites.

  • Kim Stanley Robinson
  • Dual Management / Engineering Path
  • Same comp ranges for ICs and managers
  • IC growth up to Senior VP
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The Only Thing Worse Than Training Employees And Losing Them Is To Not Train Them And Keep Them.

  • Zig Ziglar
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The Only Thing Worse Than Training Employees And Losing Them Is To Not Train Them And Keep Them.

  • Zig Ziglar
  • Near unlimited book budget
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The Only Thing Worse Than Training Employees And Losing Them Is To Not Train Them And Keep Them.

  • Zig Ziglar
  • Near unlimited book budget
  • Budget for training, conferences
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The Only Thing Worse Than Training Employees And Losing Them Is To Not Train Them And Keep Them.

  • Zig Ziglar
  • Near unlimited book budget
  • Budget for training, conferences
  • Opportunity across projects
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We Are A Distributed Team, Not Remote Workers

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We Are A Distributed Team, Not Remote Workers

  • Inclusion
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We Are A Distributed Team, Not Remote Workers

  • Inclusion
  • Open Communication
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We Are A Distributed Team, Not Remote Workers

  • Inclusion
  • Open Communication
  • On-boarding
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How Do You Grade Culture?

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How Do You Grade Culture?

  • Surveys
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How Do You Grade Culture?

  • Surveys
  • Long timers view
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How Do You Grade Culture?

  • Surveys
  • Long timers view
  • Exit Surveys
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How Do You Grade Culture?

  • Surveys
  • Long timers view
  • Exit Surveys
  • Retention Comparisons
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How Do You Grade Culture?

  • Surveys
  • Long timers view
  • Exit Surveys
  • Retention Comparisons
  • Referral Rates
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Takeaways

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Takeaways

  • Start small
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Takeaways

  • Start small
  • Define your values
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Takeaways

  • Start small
  • Define your values
  • What drives people away from those values
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Everything That You Want In This World Is Just Beyond Your Comfort Zone

  • Robert Allen

@jimplush