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New Technologies, Innovation, and Quality Assurance: How to Consider QA and its Key Principles in a World of Disruptive Technology and Change in the Academy Troy Williams Managing Director, University Ventures March 2019 Technology and Quality


  1. New Technologies, Innovation, and Quality Assurance: How to Consider QA and its Key Principles in a World of Disruptive Technology and Change in the Academy Troy Williams Managing Director, University Ventures March 2019

  2. Technology and Quality Assurance in Higher Education Market pressure for faster degree programs 1 Rise of alternative credentials 2 Growth of online and competency-based education 3 New quality assurance = learning verification 4 1 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  3. Roadmap Market pressure for faster degree programs 1 Rise of alternative credentials 2 Growth of online and competency-based education 3 New quality assurance = learning verification 4 2 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  4. Over 10,000+ colleges and universities worldwide founded in the past 50 years From… …To Year 1500s 2019 66 26,000+ Number of institutions universities, colleges and primarily in universities Europe worldwide SOURCE: World Bank; Our World in Data 3 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  5. “Peak University” - US university count declining US Colleges and Universities Over Time 5,000 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 0 1870 1880 1890 1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 2010 2019 Number of US Degree-Granting Colleges and Universities SOURCE: US National Center for Education Statistics (NCES) 4 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  6. A research-oriented, faculty-centered, isomorphic university model Typical University Model » Advance knowledge and research » Prepare students with research and critical thinking skills Objectives » Serve society through basic research and innovative thought » Academic departments organized around same set of canonical disciplines (humanities, social sciences, natural sciences, engineering) Governance » “Guild-like” tenure system rewards faculty conducting research in core disciplines for traditionally recognized journals 5 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  7. Employee tenures are decreasing Average US Employee Tenure Percent Decrease (2012-2018) 6 5.3 5.2 5.1 4.9 4.9 5 -8% 4.6 4.6 4.4 4.2 4.2 Number of Years -9% 4 3.2 3.1 3 2.8 2.8 3 -13% 2 1.5 1.3 1.3 1.3 1.2 -8% 1 2010 2012 2014 2016 2018 Total US Workforce 20 to 24 years 25 to 34 years 35 to 44 years SOURCE: US Bureau of Labor Statistics 6 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  8. Technology is remaking the workplace rapidly 2018+ Artificial intelligence/ 2007 automation Smartphone 2000s adoption Cloud- based 2000 enterprise software Social media 1990s Email, Internet 1980s Personal computer 7 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  9. US student count declining US Higher Education Enrollment Over Time 25 Millones 20 15 10 5 0 1870 1880 1890 1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 2010 2019 Number of Students SOURCE: US National Center for Education Statistics (NCES) 8 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  10. Global participation in higher education SOURCE: World Bank; Our World in Data 9 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  11. Increasingly, students go to college to get a better job Percent of Students who Consider Getting a Better Job a Very Important Reason to Go to College 90% 85% 85% 85% Percent of students 80% 76% 75% 75% 72% 70% 70% 65% 60% 1970 1980 1990 2000 2010 2016 SOURCE: National Freshmen Survey (UCLA) 10 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  12. Two models of education Education Employment Front-loading Just-in-time Age 20s 30s 40s 50s 60s 11 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  13. Coding “boot camps” address student employment goals Traditional University Coding Boot Camp Length of study 4 years 2-3 months Total tuition $200K+ $15-20K Job placement 81% 85%+ rate Expected salary $50K $85K 12 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  14. Boot camps will proliferate across many industries Selected Industries Illustrative Boot Camps Software Engineering Medical Training Design Sales 13 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  15. New technical skills are necessary U V C O N F I D E N T I A L / / T R A D E S E C R E T

  16. The skills gap has widened US Job Openings and Unemployment Rate 8 12% 7 10% Number of Jobs Open (millions) 6 8% 5 4 6% 3 4% 2 2% 1 0 0% Job Openings Unemployment Rate % Jobs Open SOURCE: US Bureau of Labor Statistics U V C O N F I D E N T I A L / / T R A D E S E C R E T

  17. Is the Skills Gap a broad phenomenon? SOURCE: Trading Economics U V C O N F I D E N T I A L / / T R A D E S E C R E T

  18. The mechanics and technology of hiring have changed Hiring managers 75% that use Applicant <1% Tracking Systems: 2000: Today: 73% Companies that <1% use social media to recruit: 2000: Today: Most popular application mediums: 2000: Today: U V C O N F I D E N T I A L / / T R A D E S E C R E T

  19. Why are employment outcomes worse? Proliferation of technical skills U V C O N F I D E N T I A L / / T R A D E S E C R E T

  20. In response, universities are launching boot camps In the US, more than 40-50 universities have launched coding boot camps SOURCE: Course Report 19 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  21. How the Skills Gap will impact higher education » Boot camp and shorter degree programs will proliferate – Second and third tier universities must adapt – Regulation needs to support these programs – The traditional 3-4 year degree will decline in popularity – Boot camps will be integrated into higher education 20 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  22. Roadmap Market pressure for faster degree programs 1 Rise of alternative credentials 2 Growth of online and competency-based education 3 New quality assurance = learning verification 4 21 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  23. Micro-credentials address the communications gap between educators and employers LEARNING EMPLOYEES EMPLOYERS PROVIDERS Resume Job Certificate Description 22 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  24. Digital credentials are at the nexus of key market trends 89% 70% 51% #1 Engagement a Millennials Skill-Based Skill-based Demand for Priority Hiring Learning machine-readable, Almost 75% of workforce, 89% HR pros: a recognition Reduces cost-to-hire by 51% employers already actionable data about they rank learning & system at work improves 70%, time-to-train by 50%; moving to competency- growth as top priority in job employees & the employee experience. Companies organize based microlearning. selection. Lifts productivity & the around skills, not job titles. learners bottom line. $1.6T 85% 43% 81% Portable, digital, Debt Lack of Trust Gigs & verified Certifications Freelancing achievements Growing $1.56T in US student debt 85% of employers found a 43% of workforce by 2020 81% of adults with a non- and degree half life is short; lie or misrepresentation on will be free agents, driving degree credential say it’s other credentials are on the a resume or job application. demand for trusted skill very useful for getting a job. rise. indicators. SOURCE: Credly 23 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  25. Micro-credentials will require a marketplace, verification, and collaboration among issuers Individual Academic Candidates Institutions Verification Credential Credential Intermediaries Marketplace Issuers Employers Recruiting Training Intermediaries Providers 24 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  26. Less selective universities will be impacted more by micro-credentials Impact of Micro-Credentials Most selective Least impacted institutions Moderately selective institutions Least selective Most impacted institutions 25 U V C O N F I D E N T I A L / / T R A D E S E C R E T

  27. University degrees will have value based on graduate performance Driver rating Seller rating Restaurant rating University rating 26 U V C O N F I D E N T I A L / / T R A D E S E C R E T

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