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National Crime Records Bureau Ministry of Home Affairs CRIME AND CRIMINAL TRACKING NETWORK & SYSTEMS(CCTNS) RFP FOR SELECTION OF SYSTEM INTEGRATOR AT STATE LEVEL October 01, 2010 Central Programme Management Unit C RIME AND CRIMINAL


  1. National Crime Records Bureau Ministry of Home Affairs CRIME AND CRIMINAL TRACKING NETWORK & SYSTEMS(CCTNS) RFP FOR SELECTION OF SYSTEM INTEGRATOR AT STATE LEVEL October 01, 2010 Central Programme Management Unit

  2. C RIME AND CRIMINAL TRACKING AGENDA 1. INTRODUCTION 2. STRUCTURE OF THE RFP 3. IMPLEMENTATION MODEL 4. SCOPE OF WORK OF SI 5. ROLES & RESPONSIBILITIES ING NETWORK & SYSTEMS 6. IMPLEMENTATION & ROLL OUT PLAN 6. IMPLEMENTATION & ROLL OUT PLAN 7. SERVICE LEVELS 8. EVALUATION OF BIDS 9. PRE QUALIFICATION CRITERIA 10. PAYMENT SCHEDULE 11. DISCUSSION POINTS Central Programme Management Unit

  3. INTRODUCTION CRIME AND CRIMINAL TRA � CCTNS is a MMP conceptualized by MHA to be implemented across 35 States / UTs � States / UTs to implement CCTNS through a System Integrator (SI) � SI to be the single point for all CCTNS related implementation activities within the State � MHA & NCRB to facilitate selection of SI in the State by issuing Template SI RFP SYSTEM � SI RFP is a model RFP prepared to assist the States in selection of System Integrator TRACKING NETWORK & TEMS for implementation of CCTNS in the State � SPMC to prepare a detailed RFP as per State’s requirements � RFP should be in line with overall CCTNS framework and guidelines � The RFP has 3 volumes. � Templates for Volume I and II has been circulated to States. � Volume III to be prepared by the SPMC � feedback on the template RFP is solicited Central Programme Management Unit

  4. C RIME AND CRIMINAL TRACKING STRUCTURE OF THE RFP • Technical and Functional Volume I Requirements ING NETWORK & SYSTEMS • Commercial and Bidding • Commercial and Bidding Volume II Volume II Terms • Contractual and Legal Volume III Specifications (to be prepared by SPMC) Central Programme Management Unit

  5. IMPLEMENTATION MODEL CRIME AND CRIMINAL TRA � Central feature of implementation model at state level “Bundling of Services” � SI is the single point of contact for all components of CCTNS implementation within the State � Components include • Application (the changes made to the core application provided by MHA) SYSTEM � Hardware � Communications infrastructure TRACKING NETWORK & TEMS � Associated services � Associated services (Capacity Building, Handholding (Capacity Building, Handholding etc. � CAS is being developed at the Centre by a Software Development Core Application Agency i.e Wipro � CAS to be implemented across all 35 States / UTs Software (CAS) � State/UTs to engage SI to customize / configure the application as per State specific requirements � States/UTs also have an option to develop and deploy additional applications Central Programme Management Unit

  6. SCOPE OF WORK OF SI – IMPLEMENTATION PHASE CRIME AND CRIMINAL TRA � Application development and customization � System study, Design, Application development and Integration � Configuration, Customization and Extension (New Modules) of CAS (State) and Integration with CAS (Center) and External Agencies � Infrastructure and site preparation SYSTEM � Site preparation & IT Infrastructure at the Client site locations TRACKING NETWORK & � IT infrastructure at the Data Center and Disaster Recovery Centre � IT infrastructure at the Data Center and Disaster Recovery Centre TEMS � Networking � SI to setup LAN at individual offices and also provide last-mile connectivity � WAN to be provided by BSNL /SWAN to be used as backup � Centre in discussion with BSNL for bandwidth / States to engage with BSNL for network connectivity � ������������������������������������������������������������������ ���������������������������������������������������������������� ����������� Central Programme Management Unit

  7. SCOPE OF WORK OF SI – IMPLEMENTATION PHASE …Contd. CRIME AND CRIMINAL TRA � Data migration and Digitization of Historical Data � Migration of CIPA and CCIS Police Stations / Higher Offices to CCTNS � Support to 3rd party acceptance testing, audit and certification � Change Management & Capacity Building SYSTEM � Handholding – SI to provide one qualified person per police station / higher TRACKING NETWORK & TEMS office for a period of 6 months � Program Management � Coordinate with various stakeholders including the police departments, SPMU, CPMU and SDA � Measure project deadlines, budget figures, and performance objectives Central Programme Management Unit

  8. SCOPE OF WORK OF SI – POST IMPLEMENTATION PHASE CRIME AND CRIMINAL TRA � As part of the post implementation services, the SI shall provide support for the software, hardware, and other infrastructure provided as part of this RFP. SI shall provide 5 years of comprehensive AMC that includes � Warranty support SYSTEM � Annual Technical Support (ATS) TRACKING NETWORK & TEMS � Handholding Services Handholding Services � O&M of Server and Related Infrastructure � Central Helpdesk � Support for end users (including deployment of 1 competent person at each police station for 6 months) � Software maintenance and support � Application functional support services Central Programme Management Unit

  9. C RIME AND CRIMINAL TRACKING ROLES & RESPONSIBILITIES: NCRB CAS Solution Design and Development Services Application Management Services for CAS (State) at NCRB ING NETWORK & SYSTEMS Implementation Support to States/UTs Implementation Support to States/UTs System Integration Services for CAS (Centre) at NCRB. Continuous Improvement of CAS (State) and CAS (Centre) at NCRB Central Programme Management Unit

  10. C RIME AND CRIMINAL TRACKING IMPLEMENTATION AND ROLL OUT PLAN �������������������� ������������������� �������� ��������� , ( ������������ �������������� !�� !������� ������������ �������������� "#������ �$��%���� ��������� ������������������������� ������������������������� &�$�' " (#�����%� ���� ����������������������������� �#� ����������������������� ����������������������������� ��#��� ����) !���$�����$ ���#���!��������������� ��������������������������� ��������������������������� ������� �*#���� ��������+�������� � ING NETWORK & SYSTEMS �"#$%�!���$� � ������������������������ ������� � ������������������������ � ������������������������ -��.��)����������� -��.��)����������� �/��������������*�� �/��������������*�� ����5���� 6 '�()������� ����5���� ! �� ������������������ &����������$���� '������������$���� ��������������0�������������������12����������������&�����' ��� �����������������%��������� �33�������������*� �����������-�.��� �����44 ����������$��������������� ��������������������&�����'�.��%�����&������'�����12����� � �������� �������� , ( #�����,����������#$������-��. �������������*�������/�����*%0�������*����������������#$�1$����2 #�����,�������������� ���������+�������������-��. ����������������������������������$�����*�+� " 6 Central Programme Management Unit

  11. C RIME AND CRIMINAL TRACKING ROLES & RESPONSIBILITIES: NCRB / SDA � Facilitate project implementation through program management activities � Provide the Core Application Software to States / UTs � CAS developed in two technology stacks � SI shall bid for one stack ING NETWORK & SYSTEMS � Funds Management � Funds Management Central Programme Management Unit

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