N O RT H W E S T I S D D I S T R I C T E F F E C T I V E N E S S R E P O RT 2 0 1 9 - 2 0 2 0
Operations and Community Support On Time Performance – 99% daily average • Continued student roll calls to capture daily student ridership • Annually support of NEF through the Angel Tree Program by providing labor and buses to • deliver all the hundreds of donated gifts to each of the campuses for distribution Continued partnership with Aramark for the Stuff the Bus Food Drive • Parent and community feedback last year was so positive we continue to place Holiday • Bus decorations on the front of the buses Drivers received $1000 retention bonuses this year for returning to work in August and • Monitors received $500 retention bonuses Added paid vacation that is earned by daily attendance for our drivers and monitors this • year
On Site Management Team Operations and Vice President of Operations Supervisor Maintenance General Manager Safety Supervisor Operations Northwest West Operations Supervisor Jason Lowery ISD East Operations Facility Don Chandler Facility Michael Butters Dana Chandler Jami McClellan
Bus Maintenance Preventative Maintenance • Recall issues with AC Relays found by Reliant Team prior to school start • Preventative Maintenance inspections are done every 6,000 miles, every 12,000 miles and then every 36,000 miles, Annual DOT inspections are also performed as required by the state of Texas • Safety Inspections are completed every 90 days • Drivers also inspect buses 2 times daily and report any defects so that buses can be pulled for repairs • Buses are sent to outside vendors for accident body repair as needed . . . . They keep us rolling!
Routes & Field Trips 2018-2019 School Year 2019-2020 School Year ➢ Daily Operations ➢ Daily Operations ▪ 140 Regular Ed Routes ▪ 145 Regular Ed Routes ▪ 37 Special Ed Routes ▪ 40 Special Ed Routes ▪ 32 Midday Routes ▪ 40 Midday Routes for 15,813 miles per day for 16,972 miles per day ➢ Field Trips ➢ Field Trips ▪ 1,206 Field Trips ▪ 1185 Field Trips for 64,571 miles to date for 68,412 miles to date ➢ Transporting approximately 15,124 ➢ Transporting approximately 14,000 students per day students per day ➢ Year End Projection – 2,325,164 miles ➢ Year End Projection – 2,546,673 miles (reduction is due to Covid19)
Safety • Drive Cam – this tool is used for accident prevention and to teach drivers safety techniques to improve their driving skills. It also identifies our most risky drivers so that we can either provide retraining or determine whether a driver is not suited to drive professionally. • Road Supervisors review bus video that is sent to us from a third party after an event is triggered. • These events can include, hard breaking, following distance, drivers speed, hard turns, seatbelt violations, illegal maneuvers, cornering too fast, improper lane changes. • Our division has reduced drive cam incidents in the last year by 90%.
SAFETY Safety Rolling 30 Day Driving Behavior Profile Example 8+ Events DC Points DC Points Event ID Date Recorded Group Driver Name Score REVIEWER NOTES EVENT DETAILS Past 30 days Past 60 days Braking, Late Response, Following Distance: < 1 EUJE69752 3/6/2020 8:40 593 - RTC Southern NV Para Dafrances Hicks 9 13 17 second EUJH39101 3/10/2020 16:50 593 - RTC Southern NV Para Rochelle Wesley 9 9 14 Braking, Late Response, Near Collision Diver given verbal warning EUJD87280 3/5/2020 6:05 583 - San Antonio Adrian Gueira 9 9 9 Other, Late Response, Near Collision Driver given written warning Braking, Other Violation, Following Distance: < 1 EUJF88725 3/6/2020 15:41 423 - NISD Jennifer Martinez 10 13 13 second Braking, Near Collision, Other Distraction, Following EUJD72272 3/5/2020 8:51 269 - North Capital Metro Austin Michelle Foote 13 Distance: < 1 second EUJG11329 3/9/2020 17:47 269 - South Capital Metro Austin Sherry Neely 9 17 25 Braking, Late Response, Near Collision The mechanic was coached he must wear the seat whenever the vehicle is moving , it Braking, Late Response, Following Distance: < 1 EUJH79276 3/11/2020 12:26 269 - South Capital Metro Austin joel odem 9 12 12 is the law second EUJF10495 3/7/2020 22:53 269 - South Capital Metro Austin David Brown 10 10 10 Other, Near Collision, Red Light
Employee Engagement Retention Bonuses • Managers cook pancake breakfasts • New this year: Heart at Work program to recognize employees going above and beyond • Survey and Turnover employee engagement committees • Safety Committee • Turkeys were provided for every employee at Thanksgiving • Reliant has seasonal lunches for employee appreciation – Christmas with raffle, Mardi Gras luncheons, etc. • There are giveaways for employees at our monthly safety meetings that go unrecognized by having no DriveCam events • Employee of the month recognition • Katherine McClary Award
Conclusion Th Thank nk yo you an and I w d I wou ould ld be be ha happy ppy to o ans nswe wers rs any ny q quest stions ions yo you m may h y have ve. .
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