Multi-Agency Shelter Transition The Evolution of Shelter - - PowerPoint PPT Presentation

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Multi-Agency Shelter Transition The Evolution of Shelter - - PowerPoint PPT Presentation

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Multi-Agency Shelter Transition The Evolution of Shelter Transitioning National Hurricane Conference March 2018 1 MASTT/MASTTF Definition of MASTT or MASTTF Multi-Agency Shelter Transition Team/Task Force is an approach that looks for

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Multi-Agency Shelter Transition

The Evolution of Shelter Transitioning

National Hurricane Conference March 2018

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  • Definition of MASTT or MASTTF –

Multi-Agency Shelter Transition Team/Task Force is an approach that looks for transitional or permanent housing solutions for disaster survivors through a multi-agency approach using immediate casework from all available stakeholders

  • History - 2016
  • MASTT is not a new concept. We

have done this in an informal manner for years

  • No doctrine or written guidance

(federal or otherwise) existed on transitioning survivors from sheltering to interim housing

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MASTT/MASTTF

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  • Transitional Sheltering has always been a linear approach

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Historic model

Shelter

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  • Transitional Sheltering has always been a linear approach

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Historic model

Shelter TSA

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  • Transitional Sheltering has always been a linear approach

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Historic model

Shelter TSA IHP

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  • Transitional Sheltering has always been a linear approach

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Historic model

Shelter TSA IHP Stability

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  • Historically disaster sheltering led by Red Cross
  • Closing was determined when every resident had a place to go
  • Financial and local resources were more available

– As partner resources began to emerge we didn’t use the partners in shelter casework

  • TSA in its infancy started during Hurricane Katrina disaster

– Residents moved from shelters to hotels by Red Cross and FEMA covered the expenses

  • TSA became a quick fix solution to close shelters
  • Local jurisdictions began receiving pressure to close shelters earlier

– Event venues need their facilities back – Schools want to reopen – Jurisdictions not owning the responsibility of those in shelter

  • Success of sheltering was based on how fast you could close a shelter

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Disaster Sheltering

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  • Rush to close shelters puts more pressure on post-shelter

programs

  • TSA not intended to be used as a shelter plan or a housing

plan

  • Thousands remain in post-shelter programs as solutions for

transition fade away

  • MASTTF

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Cause and Effect

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  • Instead of working through a continuum of options, case workers can use

the concept to build a recovery plan that will best address the needs of the client

  • To re-energize this strategy, we established a Shelter Transition Workgroup

consisting of representatives from the whole community

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Local Housing Experts TSA IHP Stability Client in Shelter

We needed to look at Shelter Transitioning in a whole community approach

A New Approach

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  • The Project Plan called for:

– Revising the Shelter Transition Appendix of the Multi-Agency Sheltering/Sheltering Support Plan Template – Develop a document that outlines the shelter transition process – Develop a sample Shelter Transition Team

  • perational procedure

– Develop checklists and other job aids on shelter transition oriented to local emergency managers

  • This work plan was presented at the 2016

National Hurricane Conference

  • In 2017 we reported on the progress of the

Plan along with the sub-work groups at the NHC

  • In 2018 we can report that the document is

completed

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Multi-Agency Shelter Transition Workgroup

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Shelter Transition Model

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Barriers to Shelter Transitions

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Stakeholders and their Roles

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Shelter Transition Team

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  • In 2016 the MASTTF process was

used to transition over one thousand residents out of shelters in Louisiana to temporary or permanent housing

  • ptions
  • Lessons Learned in Louisiana were:

 No one size fits all approach  All agencies (on the MASTT) needed to be on board and committed to the cause  HUD and Homeless Coalition as well as Independent living centers were key to our success

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Use of MASTFF in 2016

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Observations from 2017

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Hurricane Harvey – Landfall August 25,2017

  • Texas & Louisiana shelter population peak August 30,

2017- 270 Shelters 44,000 population

  • Experienced FEMA staff to do MASTT was a challenge
  • Red Cross supportive of MASTT but also challenged with

sufficient resources

  • FEMA MC able to put teams in the field within 10 days but

lacked multiple local agency resources

  • Houston had a robust plan to shelter and transition which

helped

  • Last shelter closed 10-28-18

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Observation from 2017

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43906 16438 5322 2370 1572 1083 814 483 208 89 29 277 95 31 24 17 9 5 3 2 1 1 00 50 100 150 200 250 300 1 2000

Shelter Residents

Shelter Trend Hurricane Harvey

Shelter Residents Open Shelters

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Hurricane Irma – Florida Landfall September 10, 2017

  • Shelter population peak 9-11-2017 - 694 opened shelters -

192 to 200 thousand residents most were evacuees.

  • MASST was FEMA staff only (not multi-agency)
  • Red Cross inconsistent on support.
  • City state and local pressure to close making it a FEMA

responsibility

  • FEMA facilitated progress on shelter consolidations and

closures in Collier, Hendry, Lee, Miami-Dade, and Monroe Counties

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Observations from 2017

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200000 7621 1226 642 287 151 48 19 694 92 20 9 5 1 1 10 100 200 300 400 500 600 700 800 1 10000

Shelter Trend Hurricane Irma

Shelter Population Open Shelters

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Hurricane Maria – Puerto Rico Landfall 9-20-2017

  • At peak assumptions 9-21-2017 - 175 shelters open – assumed

15000 to 20000 shelter residents

  • PR Dept. of Housing responsible for sheltering – subcontracted

PR Department of Public Housing (PRDPH) to manage shelters

  • Formed a MASTT group immediately pulling in local partners

(dept. of Family, PRDPH, DIA, and HUD grantees COC. Red Cross was not a part of sheltering but did support with health and mental health.)

  • Challenges - too many shelters opened – no consolidation plan or

alternate locations plan – most shelters had less than 50 residents

  • FEMA Staffing challenges – 3 major disaster within one month.

All qualified staff working other disasters

  • Department of Housing had challenges providing MASTT with

shelter closing priorities. Department of Housing worked in their

  • wn silo by closing shelters without the knowledge of MASTT as

well as providing inaccurate proposed closing dates

  • Robust participation from Continuum of Care (COC) - they

retained shelter clients until they were transitioned out of the shelters

  • Last shelter closed March 9, 2018.

Observations from 2017

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15000 11375 8221 5141 3348 2041 1014 395 123 15 8 175 162 132 106 76 52 42 24 7 2 1 20 40 60 80 100 120 140 160 180 200 2000 4000 6000 8000 10000 12000 14000 16000

Shelter Trend Hurricane Maria

Shelter Residents Open Shelters

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California Wildfires – Peak Fire activity (10-13-18) 105,000 evacuees 64 shelters population 5331

  • TSA immediately activated 10-14-17
  • MASTT not used as most shelter residents were

evacuees and able to return home

  • FEMA/Red Cross facilitated County Social

Services to work with remaining 72 shelter residents that were pre-disaster precariously housed individuals

  • Last shelter closed on 11-8-17

Observations from 2017

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4910 1156 227 71 1 64 26 4 2 1 10 20 30 40 50 60 70 1000 2000 3000 4000 5000 6000

California Wildfires 2017

Shelter Residents Open Shelters

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  • 2018 Continuing engagement

between Red Cross, FEMA, & HUD

  • Many lessons were learned as the

Red Cross, FEMA and HUD, committed resources to address disaster sheltering needs of the impacted populations.

  • Agreed on an agency level that we

would commit to supporting MASTT

  • MAST Appendix to the Multi-

Agency Sheltering/Sheltering Support Plan Template (available on the National Mass Care Strategy Website)

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We’ve made progress

http://nationalmasscarestrategy.org/

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  • Understand how the variables enhance, support community outcomes after a

disaster

  • Achieve multi-agency consensus, agreement, and training on MAST concepts
  • Develop interagency AND intra-agency training
  • Achieve multi-agency agreement on a tool to capture data from shelter clients

(e.g. Survey123, HMIS)

  • Ensure the MAST concepts are flexible to each shelter, jurisdiction, state, tribe
  • r territory
  • Initial casework and ongoing case management

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Next steps

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Questions/Comments Thank you,

Contact Info: Michael Whitehead michael.whitehead2@redcross.org Elizabeth DiPaolo elizabeth.dipaolo@fema.dhs.gov David Canavan david@davidcanavan.com Jodie Halsne jodie.halsne@redcross.org Kathryn Janssen kathryn.janssen@redcross.org

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Questions