Mulitteam Systems from the Members Point of View Small Group - - PowerPoint PPT Presentation

Katharina Kugler, Teresa Bezler, Martin Winkler, Julia Reif, Felix Brodbeck

Mulitteam Systems from the Members‘ Point of View

Small Group Meeting of the „European Association for Work and Organizational Psychology“, 28.10.2012, Varenna, Italy

… from the members’ point of view “Only by building networks, we can be innovative. This was different in former times.” “We have dared further into the interconnectedness than we can actually control in terms of processes.”

Economic and Organisationl Psychology

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The necessity to study MTS

Economic and Organisationl Psychology

• To work in MTS, people create an understanding of “MTS”
• Emergence of a collective representation
• Goal of study 1: Eliciting the social representation of MTS

Background

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Economic and Organisationl Psychology

• Effective functioning of MTS is essential for organizations
• Research has often focused on specific factors such as interteam-

coordination, interface management, leadership, etc. and transferred concepts from team-research

• Goal of Study 2: Eliciting the multiplicity of factors determining effective

functioning of MTS

Background

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Economic and Organisationl Psychology

• Goal
• Eliciting the social representation of MTS
• Method
• 62 participants with experience working in MTS
• Questionnaire: including a definition of MTS and a question about

participants‘ associations

• Analysis
• clustering the associations
• determining their rank

Study 1

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5 10 15 20 25 30 35 40 45 50 1 1.5 2 2.5 3 3.5 4 4.5 5

% of participants average rank

coordination labor division innovations, syergies cooperation / collaboration performance communication team work, team spirit diversity Meetings inter- dependent structure, organization community multiple levels & people competition complexity time (management) responsibility chaotic conflicts social loafing time consuming / inefficient work compromises Motivation goals engagement

Economic and Organisationl Psychology

• Associations with both, positive and negative

connotations

• Strong focus on associations related to the

coordination, labor division, communication

• No focus on common goals, mission of the MTS etc.

Conclusion: Study 1

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Economic and Organisationl Psychology

• Goal: eliciting the multiplicity of factors determining

effective functioning of MTS

• Method: qualitative study
• 15 structured interviews
• Participants: managers, responsible for M= 79,4 employees

experience working in an MTS (R&D, automotive industry) age: M=47,8 years, sex: 14 male

• Analysis:
• Inductive coding (rel. = 77%) of 343 statements first order categories
• Deductive clustering second order themes, third order dimensions

Study 2

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General organizational conditions Temporal resources Knowledge resources Leadership Autonomy Determining the superior goal Understanding of the common goal / mission Goal alignment Process alignment Gaining knowledge about the others in the MTS Agreeing on collaboration Allocating responsibilities Entrainment Passing information Communication Decision making Conflict management Managing interpersonal relationships Mutual understanding Hones collaboration Trust Commitment cohesion Awareness of the necessity of the MTS Awareness of the vale of the MTS Awareness of the complexity of the MTS

ORGANIZIONAL CONDITIONS Transition Processes Action Processes Interpersonal Processes Climate within the MTS MTS-awareness PROCESSES EMERGENT STATES First Order Categories Second order themes Aggregate dimensions

ORGANIZATIONAL CONDITIONS

• General organizational

conditions

• Temporal resources
• Knowledge resources
• Leadership
• Autonomy

PROCESS

• Transition processes
• Action processes
• Interpersonal processes

EMERGENT STATES

• Climate within the MTS
• MTS-awareness

EFFECTIVE FUNCTIONING OF MTS Economic and Organisationl Psychology

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ORGANIZATIONAL CONDITIONS

• General organizational

conditions

• Temporal resources
• Knowledge resources
• Leadership
• Autonomy

PROCESS

• Transition processes
• Action processes
• Interpersonal processes

EMERGENT STATES

• Climate within the MTS
• MTS-awareness

EFFECTIVE FUNCTIONING OF MTS

10 8 8 6 8 127 44 77 23 32

Economic and Organisationl Psychology

Economic and Organisationl Psychology

• The taxonomy for teamwork can be applied to MTS,

but the categories are unique for MTS

• Transition processes play a major role for effective

functioning of MTS

• No focus on intra-team processes / intra-team

emergent states Conclusion: Study 2

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Economic and Organisationl Psychology

• Identification of multiple factors determining effective

functioning of MTS

• Quantitative studies are needed to support the factors and to identify their

relations to each other

• Basis for measuring of MTS processes / emergent states
• There is a gap between the social representation of

MTS and the factors for effective functioning of MTS

• Implications for the practice

General Conclusion

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Economic and Organisationl Psychology

Thank you for your attention!

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