MTA Tim e and Attendance Board Briefing July 2 4 , 2 0 1 9 The - - PowerPoint PPT Presentation

July 2 4 , 2 0 1 9

MTA Tim e and Attendance

Board Briefing

The project has four parallel w orkstream s w ith clock installations providing the critical path tim eline for the program

Clock installation outpacing expectations, delays being incurred w ith enrollm ent, policy and reporting close to being turned to a green status

Clock I nstalls

• Installations

proceeding ahead

• f forecast
• As we move into

lower density locations progress will slow, but we should still meet forecast dates Em ployees Enrolled

• NYCT is where

majority remaining registration and enrollment is required

• Scaling enrollment

process through leveraging local management in a train the trainer model

• Delays being

incurred to lack of participation from represented employee groups Policy

• Guidehouse was

engaged on 7/ 1/ 2019 to:

• Document

attendance-related requirements included in CBAs/ MOUs, as well as policies and procedures across Agencies

• Conduct leading

practices research

• n organizations

that have implemented large- scale biometric attendance keeping device initiatives Reporting

• Initial V1 set of

reporting requirements is being finalized, highlighting areas such as reconciliation, exception reporting, and

• perational

safety.

• Many of these

reports are standard vendor reports, with 1-2 new custom reports being required

 On track Recoverable, facing challenges Critical issues impacting project Completed

Legend:

8 0 % of MTA em ployees now have access to Biom etric clocks w ith 9 5 % planned by end of August

NYCT LI RR MNR B&T HQ

MTA Agency Employee Count 53,953 7,619 6,578 1,365 2,867 72,383 # employees at access to biometric scanners at inception

• 2,052

(27% )

• 995

(73% )

• 3,047

(4.2% ) # employees currently with access to biometric readers 41,330 (77% ) 6,585 (86% ) 6,129 (93% ) 1,365 (100% ) 1,694 (59% ) 57,103 (79% ) # clocks installed 925 402 164 63 55 1,609 79% 21%

57,103

Remaining Installed

Clock Installations Completed by Agency (as of July 17)

NYCT LI RR MNR B&T HQ MTA Forecast % Employees with Access to a Clock 25%       50%       75%       95% Aug 29 Aug 29 Aug 29  Aug 29 Aug 29

Legend: cell value: original forecast date for population with access to biometric clock % of employees at biometric clocks locations Clock I nstallations

• 79% of MTA employees are at

locations with biometric clocks installed

• Remote, low density locations are

currently having installs by LIRR, with Transit quickly approaching this point. Buses have completed all installs

• Bridges and Tunnels have no

additional clocks to install for the Time and Attendance project.

The enrollm ent process is behind but recoverable

Observations Progress of Agency Registration and Enrollment (as of July 16)

• The railroads, bridges and tunnels

have all employees in Kronos, and

• nly need to register employees on

clocks to have them ready for activation

• Transit is currently defining the

device groups they will use and moving accountability to local level with a train the trainer approach

• Metro-North has not started, but is

planning to use a train the trainer approach to complete within a couple of weeks

• Long Island Railroad have a

scheduled two month enrollment period that we are looking to compress

• A significant barrier to maintaining

the projected timeline has been the lack of timely participation from the represented employees NYCT LI RR MNR B&T

3,484 1,194 3,820 857 5,515 1,085 2,766 1,307 NYCT Uploaded Non-Rep Enrolled Non-Rep Enrolled Rep Enrolled Non-Rep Enrolled 47,359 Rep Enrolled LIRR Uploaded Rep Enrolled Non-Rep Enrolled Non-Rep Enrolled Rep Enrolled B&T Uploaded 33,487 MNR Uploaded Rep Enrolled Non-Rep Enrolled 426 Rep Enrolled 33,487 56,694 1,479 HQ Uploaded MTA Uploaded

MTA

Complete Remaining

Remaining Represented employees

93%

NYCT includes MTA budget allocations of NCYTA, MTA Bus, Staten Island Railroad HQ included MTA HQ, and MTA Capital Construction

HQ

Policy and Business Rules

( Guidehouse)

Document attendance-related requirements included in CBAs/ MOUs, as well as policies and procedures across Agencies; components:

• Hours
• Lunch/ break
• Rounding
• Grace period

Conduct research on organizations that have implemented large-scale biometric attendance keeping device initiatives; components:

• Planning, implementation, and roll-out
• Policy development
• Operational challenges
• Training and communications

Policy docum entation track: Leading practices track:

Progress snapshot:

• # of CBAs/ MOUs reviewed: 130
• Car Equipment: 55, MNR: 44, LIRR: 31
• # of policies & procedures reviewed: 74
• Car Equipment: 31, MNR: 11, LIRR: 32

Progress snapshot:

• Completed interviews: 7
• City: 5 (4 pending)
• Kronos customers: 2 (2 pending)
• Desk research completed on:
• Information/ identity theft concerns
• Legal challenges
• Employees relations

Policy documentation track Leading practices track