Monthly Statewide CAM Call-in September 19, 2018 If you are not - - PDF document

CAM.oregon.gov cam.communications@state.or.us 9/19/18 CAM September Statewide Monthly Call-In 1

Monthly Statewide CAM Call-in

September 19, 2018

If you are not connected through Join by phone +1 (503) 934-1400 Conference ID: 916394 CAM.oregon.gov cam.communications@state.or.us

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Call Agenda

• Agenda:
• Opening remarks from APD Director Ashley Carson

Cottingham

• Project Updates
• CAM Launch (numbers and lessons learned)
• Statewide Implementation
• Training dates
• Engagements prior to go-live
• Some things to know prior to implementation (use of existing

systems, creating person accounts)

• System Demonstration
• Q&A

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CAM.oregon.gov cam.communications@state.or.us 9/19/18 CAM September Statewide Monthly Call-In 2

Opening Remarks

Ashley Carson Cottingham (APD Director)

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Project Updates

Kairi Orejuela (CAM Analyst)

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CAM.oregon.gov cam.communications@state.or.us 9/19/18 CAM September Statewide Monthly Call-In 3

CAM Launch

• CAM launched in NWSDS AAA and District 10

APD on July 9th.

• Initial offices have now been using CAM for just
• ver 2 months

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CAM Launch

• Feedback from the first roll-out of CAM has been

collected and some system refinements have been made to CAM as a result

• Ability to add multiple reporters to a single

intake

• Ability for more than one supervisor to see

reports that need reviewed

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CAM.oregon.gov cam.communications@state.or.us 9/19/18 CAM September Statewide Monthly Call-In 4

Use of CAM in #s as of 9/17/18

Intakes in Process Closed at Intake Assigned for Investigation Final Status

23% 9% 2% 67%

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Statewide Implementation

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Rollout #1 7/9

Bend, Salem & North Coast

D10 and D1/D3/NWSDS - Complete July 2018

Rollout #2 Albany and Eastern Oregon

D4/OCWCOG, D9, D12, D13, D14)

➢ Training in Late September

Oct 2018

Rollout #3 Portland & surrounding area

D16, D15, D2/Multnomah

➢ Training in October

Nov 2018

Rollout #4 South-west Oregon

D5/Lane, D6, D7, D8, D11

➢ Training in Nov/Dec

Dec 2018

CAM.oregon.gov cam.communications@state.or.us 9/19/18 CAM September Statewide Monthly Call-In 5

Statewide Implementation – weekly check-ins with Project

• Project team will be meeting weekly with each roll-out area 6 weeks

prior to the Go-Live for each roll-out

• Weekly topics will include items such as:
• Training details
• Collection of CAM users
• Technical readiness and preparedness
• Sharing of lessons learned
• Information to share with CAM users prior to training
• How existing systems will be used post-CAM implementation

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Statewide Implementation – Training

• Will be offered throughout the state in the

geographic area of the roll-out

• Will be in-person classroom sessions and users

will be on computers to practice within CAM

• 3 days in duration (8:30-4:30 each day)
• Will include scenario based exercises for

participants to complete, including step by step instructions

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CAM.oregon.gov cam.communications@state.or.us 9/19/18 CAM September Statewide Monthly Call-In 6

Statewide Implementation – Training

Training is organized into 4 sections:

• 1. CAM Basics

2.Intake and Screening

• 3. Investigations

4.Support Tools

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Statewide Implementation #2

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Rollout #2 Albany and Eastern Oregon

OCWCOG, D9, D12, D13, D14 Oct 2018

D9 (Hood River/Wasco/Sherman/Gillam); D12 (Morrow/Umatilla); D13 (Wallowa/Union/Baker); D14 (Malheur/Harney/Grant); OCWCOG AAA (D4/Lincoln/Benton/Linn).

• Weekly check-ins started Aug. 27 and will go through Oct. 5
• 4 trainings will be available in multiple locations across 2 sets of

dates (Sept. 25-27 & Oct. 2-4)

• Go-Live Oct. 8.
• Project team will provide on-site support at 5 locations the week of

Go-Live (Oct 8-12) to assist with user adoption of CAM.

CAM.oregon.gov cam.communications@state.or.us 9/19/18 CAM September Statewide Monthly Call-In 7

Statewide Implementation #3

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Multnomah County AAA (D2 Portland area); D15 (Clackamas); D16 (Washington/Columbia).

• Weekly check-ins for rollout #3 will occur 9/24 – 11/2
• 6 trainings will be available in 2 sites (Tigard and Portland).
• Trainings will be offered Oct. 16-18, Oct. 23-26 and Oct. 30-Nov. 1.
• Go-Live Nov. 5.
• Project team will provide on-site support at 4-5 locations the week
• f Go-Live (Nov. 5-9).

Rollout #3 Portland & surrounding area

D16, D15, Multnomah Co AAA Nov 2018

Statewide Implementation #4

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LCOG AAA (Lane D5); D6 (Douglas); D7 (Coos/Curry); D8 (Josephine/Jackson); D11 (Klamath/Lake).

• Weekly engagements for rollout #4 will occur 10/29 – 12/7
• 6 trainings will be available across 4-5 locations.
• Trainings will be offered Nov. 14-16, Nov. 27-29 and Dec. 4-6.
• Go-Live Dec. 10.
• Project team will provide on-site support at 5 locations the week of

Go-Live (Dec. 10-14).

Rollout #4 South-west Oregon

Lane COG AAA, D6, D7, D8, D11 Dec 2018

CAM.oregon.gov cam.communications@state.or.us 9/19/18 CAM September Statewide Monthly Call-In 8

Some Things To Know

• Existing person accounts from previous

systems were not loaded into CAM. Person accounts in CAM will need to be created for each person in CAM

• OACCESS “Create New” button within the

APS tab will be disabled once your area “Goes Live” with CAM. Cases can still be finalized within OACCESS, but there will not be the ability to create new cases.

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System Demo Using Quick Intake

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CAM.oregon.gov cam.communications@state.or.us 9/19/18 CAM September Statewide Monthly Call-In 9

Q & A .

cam.communications@state.or.us

CAM.oregon.gov

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