Module 5 19/05/2015 2 Agenda 1. When and how to solve a problem - - PowerPoint PPT Presentation

19/05/2015

Module 5

PROBLEM SOLVING

Agenda

• 1. When and how to solve a problem
• 2. Praise, criticism and feedback
• 3. The four steps

2

When and how to solve a problem

Top Tips:

• Remain calm and logical
• Discuss with someone you trust
• Attitude is key: embrace new

problems

• If you become emotional, take

a break

• Think about what you can do

There are four steps in problem solving:

1.

Defining the problem

2.

Generating potential solutions

3.

Selecting and planning the solution

4.

Implementing and monitoring the solution 3

Praise, criticism and feedback

Praise:

• An expression of approval

Criticism:

• An expression of disapproval

based on perceived mistakes

• r faults

Feedback:

• Information about

performance of a task as a basis for improvement

4

Problem solving steps

Define the problem

 The problem is not always obvious  Refine the problem into a manageable

statement

 Analyse the problem and gather information

Generate potential solutions

 This is a creative and practical step  There are no wrong answers and judgments

shouldn’t be made 5

Problem solving steps

Select and plan the solution

 Select the best solution  This is a process of elimination  Compromise on best solution for all

Implement the solution

 Write down the steps you need to take to reach

your goal

 Check on progress and evaluate outcome  Don’t blame each other for lack of success

6

Review of tools learned

• Module 1: Introduction to BPD
• Module 2: Mindfulness and

emotion management

• Module 3: Mentalization
• Module 4: Validation skills
• Module 5: Problem solving

7