Rogers 6:24 PM 79% Mobile Payment App INSTAPAY Paying at your restaurants just got faster & easier Cyrus Lau Jessica Chu Josh Cheng Rosanne Wong LOGIN REGISTER
CURRENT Design Rogers 6:24 PM 79% Rogers 6:37 PM 78% Rogers 6:24 PM 79% Rogers 6:24 PM 79% LA MEZCALERIA INSTAPAY PROMOTIONS RECEIPTS Order Code: LA4937 Search Receipt Total let’s eat, i want to November 2015 $7 8.9 4 Tavola Restaurant $24.50 0.1 miles Sura Korean Restaurant Subtotal: $75.44 | Tax: $3.77 $$ 1829 Robson Street, Vancouver 4359 Denman Street, Vancouver Nov 12 Italian, Breakfast & Brunch Korean, All You Can Eat Paid at 9:37PM 1 free drink with the purchase of any appetizer Seat #1 $12.70 $28.68 Tuc Kraft Kitchen CHECK IN 6081 Cordova Street, Vancouver Nov 9 Breakfast & Brunch, New Canadian Paid at 10:46AM 1 • Pollo Con Mole Platter $9.95 $14.73 Jules French Bistro 1 • Carnitas Taco $2.75 Del Frisco Steakhouse 0.2 miles 264 Abbot Street, Vancouver Nov 8 French, Fine Dining Paid at 1:59PM 8675 South Hamilton Street, Vancouver $$$$ American, Steakhouse Seat #2 $19.12 Free order of small garlic frites per table $18.65 Steamworks Brewing Company ENTER CODE 3753 Water Street, Vancouver Nov 7 3 • Al Pastor TacoCarnitas Taco $8.25 New Canadian, Pub, Breweries Paid at 7:23PM 2 • Frijoles Charros Con Que... $5.50 $9.58 Chill Winston Nov 4 SPLIT BILL PAY ALL Paid at 4:35PM 1 • Carta Blanca Beer $5.37 0.2 miles Dining Promotions Receipts Settings Dining Promotions Receipts Settings Dining Promotions Receipts Settings $$$ Oct 30 1 • Micasa Spicy Wings $12.15 Paid at 7:18PM 1 • Pollo Con Mole Platter $9.95 HOME SCREEN ORDER RECEIPT PROMOTIONS RECEIPTS Oct 29 2 • Carta Blanca Beer $10.74 Paid at 1:42AM Check In/Enter Code View Your Ordered Iems Nearby Restaurant Offers List of Past Receipts Oct 24 Paid at 1:59PM 3 • aco $8.25 Oct 21 1 • Carta Blanca Beer $5.37
TESTING & REFINEMENT 4 user Testers talk out loud + Interviews ? minor visual & experience issues
Rogers Rogers 6:25 PM 6:25 PM 79% 79% Rogers 6:25 PM 79% CHECK IN CHECK IN CHECK IN hierarchy issue Many users indicated that “Not the resturant La Mezcaleria La Mezcaleria La Mezcaleria you’re looking for” doesn’t look like a clickable La Mezcaleria in Vancouver is the first restaurant to La Mezcaleria in Vancouver is the first restaurant to La Mezcaleria in Vancouver is the first restaurant to offer a wide variety of the finest mezcals, as well as, offer a wide variety of the finest mezcals, as well as, offer a wide variety of the finest mezcals, as well as, button. Furthermore, the proximity to the Confirm high quality tequilas and cocktails inspired by the high quality tequilas and cocktails inspired by the high quality tequilas and cocktails inspired by the different regions of Mexico. different regions of Mexico. different regions of Mexico. button makes it easy for the user to misclick. $$ $$ $$ Traditional Restaurant Open until Traditional Restaurant Open until Traditional Restaurant Open until Mexican Pricing 9:30PM Mexican Pricing 9:30PM Mexican Pricing 9:30PM Not the restaurant you’re looking for? Not the restaurant you’re looking for? WRONG RESTAURANT? CONFIRM CONFIRM CONFIRM CURRENT DESIGN PROPOSED REDESIGN
Rogers 6:25 PM 79% Rogers Rogers 6:25 PM 6:24 PM 79% 79% ORDER NUMBER SHARE CODE WITH Search SHARING CODE Adrian Gonzalez SHARE YOUR CODE There was general confusion on what the code was L A 4 9 3 7 Ashley Vardovabenski used for. Users did not immediately understand it’s Show this code to your eating companions! This Christopher Rowling will give them access to the receipt. Everyone can purpose. A “Share” button that shares the code via pick what they want to pay, sounds easy right? the user’s contact list would streamline the process. Daniel Sakai Dennis Hossein Devone Starling Francis Tabour CURRENT DESIGN PROPOSED REDESIGN
Rogers 6:25 PM 79% Rogers 6:25 PM 79% ORDER NUMBER ORDER NUMBER loading states Show your code Show your code During certain parts of the app, the user waits L A 4 9 3 7 L A 4 9 3 7 for the restaurant or app to do something. A Tell your waiter that you are paying with Instapay. Tell your waiter that you are paying with Instapay. Next, show this code to your waiter. This will allow Next, show this code to your waiter. This will allow popup message or load state that indicates them to generate a digital receipt for you! them to generate a digital receipt for you! your waiter will what is happening would inform the user better. enter code SOON CODE SHOWN CURRENT DESIGN PROPOSED REDESIGN
Rogers 6:24 PM 79% La Mezcalaria (Bill Paid) You successfully paid a total of $91.09. We have sent an LA TAQUERIA MICASA email summary to you. INSTAPAY Order Code: LA4937 successfuly paid Receipt Total let’s eat, i want to $ 9 1 . 0 9 A popup or push notification that tells the user that Subtotal: $75.44 | Tax: $3.77 | Tip: $11.88 the payment has been accepted. This ensures that Tip Amount $ 15% $ CHECK IN the user knows that they paid successfully. This Payment AMEX ending 3755 also helps the restaurant keep track of payments. BILL PAID! ENTER CODE PAY All $91.09 Dining Promotions Receipts Settings CURRENT DESIGN PROPOSED REDESIGN
Rogers 6:24 PM 79% Rogers 6:24 PM 79% FEEDBACK FEEDBACK Feel free to give us feedback Feel free to give us feedback about FEEDBACK WORDING your dining experience Give us any comments, suggestions, compliments, etc? Give us any comments, suggestions, In the Feedback screen, the user is unsure if they compliments, etc? are giving feedback about the app or about the restaurant experience. By changing the text, we can clarify that the feedback is for the restaurant. Rate your experience Rate your experience You will be entered into our monthly random draw for a chance to win a $50 gift card. We look forward to seeing you again! SKIP SUBMIT SKIP SUBMIT CURRENT DESIGN PROPOSED REDESIGN
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