Mobile Payment App INSTAPAY Paying at your restaurants just got - - PowerPoint PPT Presentation

INSTAPAY

Paying at your restaurants just got faster & easier

REGISTER LOGIN

Rogers 6:24 PM 79%

Mobile Payment App

Cyrus Lau Jessica Chu Josh Cheng Rosanne Wong

CURRENT Design

RECEIPTS List of Past Receipts

Promotions Receipts Dining Settings

RECEIPTS

Rogers 6:24 PM 79%

Search November 2015 Sura Korean Restaurant

$24.50

4359 Denman Street, Vancouver Korean, All You Can Eat Nov 12 Paid at 9:37PM

Tuc Kraft Kitchen

$28.68

6081 Cordova Street, Vancouver Breakfast & Brunch, New Canadian Nov 9 Paid at 10:46AM

Jules French Bistro

$14.73

264 Abbot Street, Vancouver French, Fine Dining Nov 8 Paid at 1:59PM

Steamworks Brewing Company

$18.65

3753 Water Street, Vancouver New Canadian, Pub, Breweries Nov 7 Paid at 7:23PM

Chill Winston

$9.58

Nov 4 Paid at 4:35PM Oct 30 Paid at 7:18PM Oct 29 Paid at 1:42AM Oct 24 Paid at 1:59PM Oct 21

PROMOTIONS Nearby Restaurant Offers

PROMOTIONS

Rogers 6:24 PM 79%

Promotions Receipts Dining Settings

Tavola Restaurant

1829 Robson Street, Vancouver

0.1 miles

Italian, Breakfast & Brunch

$$

1 free drink with the purchase of any appetizer

Del Frisco Steakhouse

8675 South Hamilton Street, Vancouver

0.2 miles

American, Steakhouse

$$$$

Free order of small garlic frites per table

0.2 miles $$$

HOME SCREEN Check In/Enter Code

let’s eat, i want to

ENTER CODE CHECK IN

Promotions Receipts Dining Settings

INSTAPAY

Rogers 6:24 PM 79%

ORDER RECEIPT View Your Ordered Iems

Rogers 6:37 PM 78%

1 • Pollo Con Mole Platter 1 • Carnitas Taco $9.95 $2.75 Seat #1 $12.70 3 • Al Pastor TacoCarnitas Taco 2 • Frijoles Charros Con Que... 1 • Carta Blanca Beer $8.25 $5.50 $5.37 Seat #2 $19.12 1 • Micasa Spicy Wings 1 • Pollo Con Mole Platter 2 • Carta Blanca Beer $12.15 $9.95 $10.74 3 • aco 1 • Carta Blanca Beer $8.25 $5.37

LA MEZCALERIA

$7 8.9 4

Order Code: LA4937

Receipt Total

Subtotal: $75.44 | Tax: $3.77

PAY ALL SPLIT BILL

TESTING & REFINEMENT

4 user Testers

?

talk out loud + Interviews minor visual & experience issues

hierarchy issue

Many users indicated that “Not the resturant you’re looking for” doesn’t look like a clickable

• button. Furthermore, the proximity to the Confirm

button makes it easy for the user to misclick.

CHECK IN

Rogers 6:25 PM 79%

La Mezcaleria

La Mezcaleria in Vancouver is the first restaurant to

• ffer a wide variety of the finest mezcals, as well as,

high quality tequilas and cocktails inspired by the different regions of Mexico.

CONFIRM

Not the restaurant you’re looking for?

Traditional Mexican Restaurant Pricing Open until 9:30PM

$$

CHECK IN

Rogers 6:25 PM 79%

La Mezcaleria

La Mezcaleria in Vancouver is the first restaurant to

• ffer a wide variety of the finest mezcals, as well as,

high quality tequilas and cocktails inspired by the different regions of Mexico.

CONFIRM

Traditional Mexican Restaurant Pricing Open until 9:30PM

$$

WRONG RESTAURANT?

CHECK IN

Rogers 6:25 PM 79%

La Mezcaleria

La Mezcaleria in Vancouver is the first restaurant to

• ffer a wide variety of the finest mezcals, as well as,

high quality tequilas and cocktails inspired by the different regions of Mexico.

CONFIRM Not the restaurant you’re looking for?

Traditional Mexican Restaurant Pricing Open until 9:30PM

$$

CURRENT DESIGN PROPOSED REDESIGN

SHARING CODE

There was general confusion on what the code was used for. Users did not immediately understand it’s

• purpose. A “Share” button that shares the code via

the user’s contact list would streamline the process.

SHARE YOUR CODE

Show this code to your eating companions! This will give them access to the receipt. Everyone can pick what they want to pay, sounds easy right?

L A 4 9 3 7

ORDER NUMBER

Rogers 6:25 PM 79% Rogers 6:24 PM 79%

SHARE CODE WITH

Rogers 6:25 PM 79%

Francis Tabour Adrian Gonzalez

Search

Ashley Vardovabenski Christopher Rowling Daniel Sakai Dennis Hossein Devone Starling

CURRENT DESIGN PROPOSED REDESIGN

loading states

During certain parts of the app, the user waits for the restaurant or app to do something. A popup message or load state that indicates what is happening would inform the user better.

Show your code

Tell your waiter that you are paying with Instapay. Next, show this code to your waiter. This will allow them to generate a digital receipt for you!

L A 4 9 3 7

ORDER NUMBER

Rogers 6:25 PM 79%

Show your code

Tell your waiter that you are paying with Instapay. Next, show this code to your waiter. This will allow them to generate a digital receipt for you!

L A 4 9 3 7

ORDER NUMBER

Rogers 6:25 PM 79%

CODE SHOWN

your waiter will enter code SOON

CURRENT DESIGN PROPOSED REDESIGN

successfuly paid

A popup or push notification that tells the user that the payment has been accepted. This ensures that the user knows that they paid successfully. This also helps the restaurant keep track of payments.

LA TAQUERIA MICASA

$ 9 1 . 9

Order Code: LA4937

Receipt Total

Tip Amount Payment AMEX ending 3755 15% $

Subtotal: $75.44 | Tax: $3.77 | Tip: $11.88

PAY All $91.09

BILL PAID!

$

let’s eat, i want to

ENTER CODE CHECK IN

Promotions Receipts Dining Settings

INSTAPAY

Rogers 6:24 PM 79% La Mezcalaria (Bill Paid) You successfully paid a total of $91.09. We have sent an email summary to you.

CURRENT DESIGN PROPOSED REDESIGN

FEEDBACK WORDING

In the Feedback screen, the user is unsure if they are giving feedback about the app or about the restaurant experience. By changing the text, we can clarify that the feedback is for the restaurant.

FEEDBACK

Give us any comments, suggestions, compliments, etc?

Feel free to give us feedback

SUBMIT SKIP

Rate your experience

Rogers 6:24 PM 79%

FEEDBACK Feel free to give us feedback about your dining experience

SUBMIT SKIP

Give us any comments, suggestions, compliments, etc? Rate your experience

You will be entered into our monthly random draw for a chance to win a $50 gift card. We look forward to seeing you again!

Rogers 6:24 PM 79%

CURRENT DESIGN PROPOSED REDESIGN