MIH-Consortium Kellie Burnam, Community Health Manager, Schertz EMS - - PowerPoint PPT Presentation

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MIH-Consortium Kellie Burnam, Community Health Manager, Schertz EMS - - PowerPoint PPT Presentation

MIH-Consortium Kellie Burnam, Community Health Manager, Schertz EMS Brandon Kludt, EMS Chief, Canyon Lake Fire/EMS Chris Velasquez, MIH Coordinator, San Antonio Fire Department Richard Britz, MIH Paramedic, HIS Centre (Bulverde/Spring Branch


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MIH-Consortium

Kellie Burnam, Community Health Manager, Schertz EMS Brandon Kludt, EMS Chief, Canyon Lake Fire/EMS Chris Velasquez, MIH Coordinator, San Antonio Fire Department Richard Britz, MIH Paramedic, HIS Centre (Bulverde/Spring Branch EMS)

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SLIDE 2

Objectives

  • Defining Mobile Integrated Healthcare
  • STRAC MIH Consortium
  • Current Members

Staffing Projects Overview

  • Vision for the Future
  • Q&A
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SLIDE 3

Not Sustainable!

Most expensive route to most expensive care

Current EMS Model

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SLIDE 4

Healthcare Expenditures

  • 2016 – 17.9% of Gross

Domestic Product, almost $3.5 Trillion

  • 2026 - Expected to rise to

$5.7 Trillion

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SLIDE 5
  • Medicare – 7.4% per year
  • Medicaid – 5.8% per year

Growth in Major Healthcare Payers

0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0%

Medicare Medicaid

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SLIDE 6

Triple Aim

Improve Patient Experience Improve Health

  • f Populations

Reduce per Capital Cost of Healthcare

Institute for Healthcare Improvement

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SLIDE 7

Patient has a medical complaint

  • r injury

Patient calls 911 EMS transports the patient to the ER Patient is treated Patient is discharged

High Utilizer Patient Cycle

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SLIDE 8

Patient has a medical complaint

  • r injury

Patient calls 911 EMS transports the patient to the ER Patient is treated Patient is discharged

Continuity

  • f Care
  • Primary Care
  • Follow-up care
  • Referral to specialists

Resources

  • Home health
  • Therapy
  • Access to

medications

  • Financial constraints

Education

  • Disease and

medications

  • Nutrition and

physical activity

  • Safety
  • Healthcare system

What prevents patients from getting better?

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SLIDE 9

“the provision of healthcare using

patient-centered, mobile resources in the out-of-hospital environment.”

  • NAEMT

PATIENT NAVIGATION

Mobile Integrated Healthcare (MIH)

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Mobile Integrated Healthcare (MIH)

  • Reach
  • Teach
  • Educate
  • Assess
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SLIDE 11

Low Profile Response Vehicles

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Can address:

✓System High Utilizers

Overutilization of the 911 system Overutilization of Emergency Department

✓Hospice Revocation ✓Hospital Re-Admissions ✓At-Risk Populations ✓Address social determinants of health

Mobile Integrated Healthcare (MIH)

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Mobile Integrated Healthcare (MIH)

Why EMS?

Trusted resource in the Community Tied into 911 Trained to recognize emergencies and immediate life

threats

Comfortable in less than favorable conditions Delegated Practice (Texas) 24/7 availability Fully mobile Flexibility in projects

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STRAC MIH Consortium

Regional approach to MIH

“One-stop shop” for organizations seeking MIH

services

✓One contract to negotiate ✓One process ✓One point of contact to correct issues ✓One coverage map, made up of multiple MIH teams

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Mobile Integrated Healthcare Consortium

  • Utilizing agreements and relationships already in place
  • Minimize the financial impacts of high-utilizers and chronic care patients
  • Maintain a high standard of care for patients with these complex conditions
  • Improve the healthcare system through cost-containment
  • Decompress over-crowded emergency departments throughout the region
  • Encourage all EMS providers in the region to be members
  • Membership is voluntary
  • Member Agencies participate as appropriate for their community
  • Comprehensive regional membership accomplishes continuity of care

* Member Agencies must be the municipal or contracted 911/Emergency Medical Service provider for the jurisdiction they serve under the MIH Program. As such, the Membership Application must be signed/recognized by the governmental authority having jurisdiction.

Patient Care Referral Community Based Care Local EMS Involvement Continuity of Care Patient Focus Improved Health

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Consortium Responsibilities:

(Backbone Organization)

 Simplify & streamline: ✓ Contract Process ✓ Data Collection (input & output) ✓ Information Sharing ✓ Quality Improvement ✓ Regulatory Compliance

STRAC MIH Consortium

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 MIH Chief level meetings  Special project meetings  Data Management

STRAC MIH Consortium

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  • Open to all STRAC Agencies that are 911 providers
  • Conforms to Consortium Charter
  • Must have an Inter-Local Agreement (ILA) in place

between STRAC & 911 provider regarding MIH

  • Umbrella (over-arching) agreement to do MIH work
  • Project-specific agreements
  • If choosing to participate in a project, must be able to

meet all contractual requirements

STRAC MIH Consortium

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HIS Centre Community Health

(contracted by BSB Fire & EMS)

2016-2017 Highlights:

  • 1003 -Patients Fall Risk, Healthcare Navigation,

High Utilizer

  • Wellness on Wheels (WOW) -Collaborative mobile

shot clinic for community & schools

  • Outreach - 414 box fans distributed; medical

supplies to Bulembu Swaiziland 2018 Initiatives:  Continue current programs  Focus on senior homelessness (collaborative project to build homes)

Richard Britz, Director of Community Health

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SLIDE 21

Brandon Kludt, Division Chief of EMS Gregory Eckert, MIH Paramedic M – F (8am-5pm)

MIH Services:

  • High Utilizer Program
  • Fall Prevention and Home Safety Surveys
  • Humana Immunizations
  • EMS Personnel Referrals
  • Community Education
  • Community Health Screenings

Canyon Lake Fire / EMS MIH

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TOTAL MIH Contacts (6 Month Pilot) 32 Average Age 70 Minimum Age 11 Maximum Age 95 Female Patients 14 Male Patients 17 Average # of Calls for Service Pre 1st MIH 5.9 Average # of Calls for Service Post 1st MIH 1 TOTAL MIH Contacts (Jan– Dec 2017) 101 Average Age 74 Minimum Age 11 Maximum Age 99 Female Patients 28 Male Patients 27 Average # of Calls for Service Pre 1st MIH 5.8 Average # of Calls for Service Post 1st MIH 1.2

  • 79.3% reduction in 9-1-1 calls for service for patients that MIH intervened
  • 18 patients were seen during the Pilot Program (15 have transitioned
  • ut)
  • 41 new patients after the Pilot Program (3 carried over from Pilot

Program)

*This data excludes patients seen during the monthly health screenings

Canyon Lake Fire / EMS MIH

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Canyon Lake Fire / EMS MIH

Projected cost savings (call abatement)

  • Based on the average of 5.8 9-1-1 calls for service per patient pre MIH

intervention, it can be assumed that a cumulative total of 319 9-1-1 calls for service would have been made by the 55 patients involved in the MIH Program.

  • Based on the average of 1.2 9-1-1 calls for service (79.3% reduction) per

patient post MIH intervention, it can be assumed that a cumulative total of 253 9-1-1 calls for service were avoided by the district.

  • Based on the previous financial analysis and an assumption that 60% of EMS

calls for service result in ED transport, the district observed a savings of $145,811.49 as a result of MIH intervention.

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  • October 2014 – pilot program began with High Volume

Utilizers

  • May 2016 – 7 MIH Paramedics
  • 4 (24 Hr Shift) MIH Paramedics
  • 3 (40 Hr/week) MIH Paramedics
  • 1 Lieutenant/MIH Coordinator
  • Over 12,000 MIH Contacts since 2014
  • Approximately 400 internal referrals from Fire in 2017

San Antonio FD/EMS MIH

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Past/Current Projects:

  • System High Utilizers
  • 2,345 high volume utilizer participants
  • 59% reduction in call volume
  • Pediatric Asthma NAIP Grant
  • 75 patients participated in program
  • Reduced ED visits, EMS calls, Hospital Admissions
  • Increased med compliance & PCP visits
  • Hospice
  • 96% effective in stopping unnecessary transports

to the ED

  • Haven for Hope Project
  • Opioid Crisis Task Force
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City of Schertz EMS MIH

  • Kellie Burnam, Community Health Manager
  • Tyler Bowker, MIH Paramedic
  • M – F (8am-5pm) & 24/7 On-call MIH Paramedic
  • Program began in 2013
  • Began MIH-Consortium with SAFD & Canyon Lake

FD

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City of Schertz EMS MIH

Past/Current Projects:

  • System High Utilizers
  • 40 patients participated since program began
  • Fall prevention, safety assessments
  • Humana Immunizations Program
  • Flu vaccines covered for all Humana cities in service area
  • Pediatric Asthma NAIP Grant
  • 15 patients participated in program
  • Reduced ED visits, EMS calls, Hospital Admissions
  • Increased med compliance & PCP visits
  • Hospice
  • 96% effective in stopping unnecessary transports to the ED
  • MIH Coordinator
  • Currently providing project coordination for the entire

Consortium

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Add members to the Consortium Negotiate larger contracts to sustain programs National Model for regional approach to MIH

STRAC MIH Consortium: Future State

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For more information:

Kellie Burnam kburnam@Schertz.com 210-619-1430