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www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS Purpose Of Briefing Update of Leisure Services Business plan, project planning and timescales Objectives for the short & medium term www.middevonleisure.com

  1. www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  2. Purpose Of Briefing Update of Leisure Services Business plan, project planning and timescales Objectives for the short & medium term www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  3. Wetside Refurbishments www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  4. • Branding • Locker locks • Locker wrapping • Flooring • Ventilation • Lighting • No shoes policy • Vanity area • Assisted door www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  5. Leisure Update Wetside Developments www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

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  12. Leisure Update Exe Valley Project 4.1 • Project commenced in April 2017 • Contractor – Morgan Sindall • Current progress • Site installation • Ground works and services preparation • Foundations • Planned utilisation of Market Walk venue - July 17 • Carpark & class studio, completion – Sept 17 www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

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  25. Leisure Update South west Youth Games 9 th July 2017 – www.middevonleisure.com • Girls’ Football • Badminton • Indoor Athletics • Cyclocross • Triathlon • Dance • High Fives • Mini Tennis • Hockey • Street Sports www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  26. Leisure Update South west Youth Games www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  27. Leisure Update South west Youth Games Street Sports – Mount Hawke 31 st May 2017 www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

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  37. Leisure Update 2016/17 Performance • Participation – 941,733 • Operational Recovery Rate - 86% • Adult Zest Members - 3,289 • Attrition, Adult Members - 6.96% • Junior Zest Members - 2,448 • Attrition, Junior Members - 3.02% www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  38. Business Plan 2017/18 www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  39. Business Planning 2017/18 www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  40. Business Plan Template www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  41. Business Plan Template www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  42. Project Plan Template www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  43. Project Planning www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  44. Top projects for 2017/18 Dryside 3.2 - Develop Events, Fun days or engagement events at each site by February 2018, to increase awareness of the facilities and develop the corporate market. Front of House 2.1 - To engage with corporate businesses within Mid Devon in 2017/18 Introduce new Mid Devon Leisure cooperate information, expanding the services currently offered facilitating business training, fitness and team building sessions and distributing health & nutrition advice. www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  45. Top projects for 2017/18 Wetside 1.1 Increase casual participation by 4% (Promotions & SWIMTAG) 3.4 - Run 320 lessons per week maintaining participation at 83% across the lesson programme Health & Fitness 1.0 Increase retention of members/increase length of stay 3.5 Virtual classes, Les Mills (Evlc Development) 3.6 Pop up shops, units off site (Market Walk) www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  46. Top projects for 2017/18 Systems Administrator 2.4 - Development of Cascade Communicate to reinforce the members journey: Low use text message (support) High use text (well done) Welcome Progress Cancelled & ex members Defaulting members to be developed www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  47. Top projects for 2017/18 Operations Health & Safety 1.1 - Complete an analysis (customer/competitor)and that of the internal/external environment on the feasibility on increasing the number of H&S courses provided by leisure to the local community Performance & Development 4.1 - To launch the new build of Health & Fitness facilities at Exe Valley Leisure Centre by December 2017, increasing the site net membership level by 500 by March 2019 www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  48. Customer Focussed Attract Retain Understand www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

  49. Thank you www.middevonleisure.com PRIDE-PERFORMANCE-PEOPLE-PARTNERSHIPS

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