MHBE Board Meeting October 16, 2017 IT Update Presented by: - - PowerPoint PPT Presentation

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Nov 21, 2022 9 likes •80 views

MHBE Board Meeting October 16, 2017 IT Update Presented by: Venkat R. Koshanam, CIO, MHBE Greg Yaculak, CISO, MHBE Agenda 1 IT Outlook 2 Open Enrollment Readiness 3 Cyber Security Strategy 4 Salesforce Licenses Review Akamai

SLIDE 1

MHBE Board Meeting

October 16, 2017

IT Update

Presented by: Venkat R. Koshanam, CIO, MHBE Greg Yaculak, CISO, MHBE

SLIDE 2

Agenda

IT Outlook

1 Open Enrollment Readiness

2 Cyber Security Strategy

3 Salesforce Licenses Review

4 5

Akamai Procurement

SLIDE 3

IT Outlook

11/01/2017 – 12/15/2017 Open Enrollment Period

SEP OCT NOV JAN FEB

9/22: Release 19.0 >Java Upgrade >Provider Directory Enhancement

DEC

2017 2018

9/29: Release 19.1 >Mobile Push Notification >Plan Upload, Anonymous Browsing, Renewals and OE changes 10/15: >Complete QHP Auto- Renewals > OE Testing 10/06: Release 19.1.1 >OE Fixes Release SFR 3.0 >SF PROMIS

Code Freeze

01/26: Release 20.0 >MA Enhancements 01/31: >1095-A/B

SLIDE 4

Open Enrollment Readiness

IT Command Center

Hosted at MHBE Linthicum Office

1 Infrastructure & System Operations

Capacity Improvements
Database, Content Management & Security Stack Upgrade
Akamai Waiting Room

2 Applications & Testing

Applications Tuning, OE Enhancements and Fixes
Load Testing, OE Time-travel Testing, OE Day 1 Validation

3 Carrier Management

Data Reconciliation
QHP Auto-Renewals

4 5

Reporting

CMS Daily/Weekly Reports and touch-point calls
Executive and Stakeholder Reports

SLIDE 5

MHBE Cyber Security Framework

MARS-E version 2.0 (Minimal Acceptable Risk Standards for Exchanges)  Published November 10,2015  Replaced MARS-E version 1.0 (published August 1, 2010) Influential Regulations affecting MARS-E version 2.0  National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53 Rev 4  Added a catalog of Privacy Controls  Consistency with Department of Health and Human Services ACA Regulations (45 CFR §§155.260 and 155.280)  Revised IRS Publication 1075 changes

SLIDE 6

MHBE Security Compliance

Compliance with CMS and IRS Regulations  Plan of Action and Milestones (POA&M)  Privacy Impact Assessment (PIA)  Information Security Risk Assessment (ISRA)  Interconnection Security Agreement (ISA)  Internal Revenue Service – Safeguard Security Report (SSR), Safeguard Review Report (SRR), Corrective Action Plan (CAP)  Security Compliance Audit (SCA) / Security Assessment Report (SAR)  Computer Matching Agreement (CMA)  System Security Plan (SSP)  Annual Attestation (AA)  Information Exchange Agreement (IEA)  Authority to Connect (ATC)

SLIDE 7

Salesforce Licenses

Salesforce License Description Quantity Salesforce Service Cloud Enterprise Edition Customer Resource Management (CRM) Solution and Learning Management System (LMS) Internal Users 400 Customer Community 20,000 Logins Per Month LMS CAW Users, MHBE Timesheet users 1 Partner Community 100 Members MDH LHD Users and MCO External Users 2 Salesforce Knowledge MHBE Knowledge Base Solution Managers 20 Salesforce Full Sandbox Replica of Production Environment Including Data to Act as Staging Environment 1 Salesforce Government Cloud Hosting Salesforce solutions on Government Cloud 1 Salesforce Marketing Cloud (SFMC) Exact Target - Corporate Edition Additional Contacts - Corporate Edition Super Messages Exact Target Premier Success Plan 1 495 30,000 1