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Membership # 11BCAM831609
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EUROPE ATTACKS TURKEY: ATTEMPTED COUP SYRIAN REFUGEES CRISIS ATTACKS IN TURKEY HOTEL ATTACK, BURKINA FASO ZIKA SOUTH SUDAN CRISIS SICKNESS MENTAL HEALTH OPPORTUNISTIC CRIME
Membership # 11BCAM831609 TURKEY: ZIKA SOUTH SUDAN CRISIS - - PowerPoint PPT Presentation
Membership # 11BCAM831609 TURKEY: ZIKA SOUTH SUDAN CRISIS - - PowerPoint PPT Presentation
Membership # 11BCAM831609 TURKEY: ZIKA SOUTH SUDAN CRISIS ATTEMPTED COUP SICKNESS EUROPE ATTACKS ATTACKS IN TURKEY SYRIAN REFUGEES CRISIS HOTEL ATTACK, BURKINA FASO MENTAL HEALTH OPPORTUNISTIC CRIME 2 Global Trend Average frequency
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Global Trend
- Average frequency that a Special Advisory was published: Every 1.5 days
- Percent of Special Advisories for MEDIUM and lower risk countries: 66%
- Percent of Special Advisory incidents that took place outside of US/Canadian business hours
(9am-5pm), on weekends/holidays: 70-75%
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Common Challenges
- Accidents
- Medical Incidents
- Medical Conditions
- Opportunistic Crime
- Travel Disruption
- Natural Disasters
- Political Unrest
- Terrorism
- Active Shooter
- ETC.
- Standard of Medical Care
- Access to Medical Care
- Travel Security Risk
- Rule of Law
- Culture Challenges
- Language Barriers
- Road Safety
- Cross-Border conflict
- ETC.
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Travel Risk Mitigation
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Common Challenges
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Information & Advice from Intl.SOS Medical & Security Team
80%
Evacuation and repatriation
Less than 1%
Inpatient
4%
Outpatient
15%
Over 12,000 Calls For Help
DID YOU KNOW?
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PREPARING FOR YOUR TRIP
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Membership Card & Assistance APP
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International SOS Member’s Only Portal
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CALL INTERNATIONAL SOS
Talk to a Intl.SOS Doctor / Nurse
- r Security Expert 24/7 about:
- Questions on upcoming trip
- Vetted Intel on something you saw
- n the news
- Medication while traveling
- Health concerns
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My Trips & Forward Your Itinerary Check-In Global Distribution Systems Travel Management Companies
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Automatic Pre-Trip Advisory
Pre-Travel Preparedness
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WHILE TRAVELING
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Automatic Alerts
While Traveling
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International SOS Assistance App
While Traveling
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TravelTracker Locate Identify Exposure Respond & Communicate
University Oversight
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Automatic Pro-Active Emails
University Oversight
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Communications Module
Manager Oversight
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International SOS App Check-In
Manager Oversight
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CALL INTERNATIONAL SOS
Talk to a Intl.SOS Doctor / Nurse
- r Security Expert 24/7 about:
- Medical or Security Questions
- Health concerns
- Safety concerns
- Emergency translation needs
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DURING AN EMERGENCY
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1,000
Vessels Supported
Experience
11,000
Employees
5,200
Medical Professionals
Over 200
Security Experts
82%
Fortune Global 100
4.8 Million
Calls For Help
5,000 Offshore
Medical Cases
Global Expertise
Over 99
Languages
Over 90
Countries
26 Assistance
Centers
62 Clinics 900 Remote Sites 300 Offshore Installations
Medical Supply Chain Globally
Aviation Support
Partnership
International SOS – GLOBAL PRESENCE
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Step 1: Traveler calls Intl.SOS for help Operational Case Example
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Step 2: Identify the Caller & Need Step 3: Intl.SOS Medical &/or Security Assist
80% of Calls Resolved At This Point
Operational Case Example
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Operational Case Example
Step 4 (B): Intl.SOS contacts Authorized Person Step 5: Coordinate support for faculty, staff or student Step 6: Notification of Case (NOC) Email Updates Step 4 (A): Intl.SOS sends Verification of Benefits (VOB) request to CHUBB
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Operational Case Example
Step 6: Intl.SOS Collects Invoices/Receipts and Medical Records Step 7: Intl.SOS files claim with CHUBB
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