Member Survey Results 2016 Membership Current # of Members 245 - - PowerPoint PPT Presentation

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Member Survey Results 2016 Membership Current # of Members 245 - - PowerPoint PPT Presentation

Dec 24, 2023 127 likes •283 views

Member Survey Results 2016 Membership Current # of Members 245 Survey Response The LCCC Board conducted a survey of its membership to learn more about the membership 245 members, 87 Responded=36% response rate Increased by 46

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SLIDE 1

Member Survey Results 2016

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SLIDE 2

Membership

Current # of Members

245

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SLIDE 3

Survey Response

  • The LCCC Board conducted a survey of its

membership to learn more about the membership

  • 245 members, 87 Responded=36%

response rate

  • Increased by 46 members in 2016
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SLIDE 4

Membership Industry

Finance & Insurance (40) Advertising & Media (24) Restaurants, Food & Beverage (21) Health Care & Wellness (20) Personal Services (20) Business & Professional Services (15) Real Estate, Moving & Storage (14) Sports & Recreation (13) Computers & Telecommunications (9) Government, Education & Individuals (9) Shopping & Specialty Retail (9) Construction & Contractors (8) Community & Civic Orgs (8) Arts, Cultural & Entertainment (7) Home & Garden (6) Legal (6) Pets & Veterinary (6) Lodging & Travel (4) Automotive (3) Public Utilities & Environment (2) Religious Organizations (2)

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SLIDE 5

Number of Employees

# ¡Employees ¡ Percentage ¡ 1 ¡ 18.3% ¡ 2-­‑5 ¡ 39% ¡ 6-­‑10 ¡ 10.3% ¡ 11-­‑20 ¡ 4.5% ¡ 21-­‑49 ¡ 10.3% ¡ 50-­‑100 ¡ 6.8% ¡ >100 ¡ 9.1% ¡ No ¡response ¡ 1.1% ¡

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SLIDE 6

Business Location

LocaAon ¡ Percentage ¡ Clemmons ¡ 43.60% ¡ Lewisville ¡ 9.80% ¡ Winston-­‑Salem ¡ 32.30% ¡ Davie ¡County ¡ 2.80% ¡ Kernersville ¡ 0% ¡ Other ¡ 11.20% ¡

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SLIDE 7

Customer Location

2.3 2.1 2.5 2 1.9 2.1 Clemmons Lewisville Winston-Salem Davie County Kernersville Other 0.5 1 1.5 2 2.5 3

1 = none, 2 = some, 3 = most, 4 = All

*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.

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SLIDE 8

Member of Other Chambers

  • Lewisville Clemmons Chamber Only 59%
  • Davie County 18%
  • Winston Salem 25%
  • Kernersville 10%
  • North Davidson 5%
  • Other 8%
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SLIDE 9

Chamber Participation

85% 61% 61% 39% 27% 24% 50% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Monthly Meetings Community Day Business After Hours Leads Groups Education Business Before Hours Ribbon Cuttings

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SLIDE 10

Communication Method

17% 96% 26% 34% 25% Website Email Newsletter Text Facebook 0% 20% 40% 60% 80% 100% 120%

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SLIDE 11

Learn about LCCC

Lead ¡Type ¡ ¡ Percentage ¡ Word ¡of ¡Mouth ¡ 50% ¡ Chamber ¡staff ¡ 23% ¡ MeeAng ¡Guest ¡ 19% ¡ Friend ¡ 19% ¡ Website ¡ 34% ¡ Other ¡(5% ¡or ¡less) ¡ 36% ¡

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SLIDE 12

Seminar Topics

Topics ¡ Percentage ¡ Professional ¡Development ¡ 61% ¡ MarkeAng ¡Small ¡Business ¡ 60% ¡ Customer ¡Service ¡ 47% ¡ Local ¡Leaders ¡ 46% ¡ Lifecoach/MoAvaAonal ¡ 42% ¡ Internet/Web ¡Design ¡ 37% ¡ Business ¡Plans ¡ 33% ¡ Workforce ¡Issues ¡ 28% ¡ Elected ¡Officials ¡ 28% ¡ Municipal ¡Planners ¡ 28% ¡ Tax ¡Issues ¡ 26% ¡

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SLIDE 13

What is the biggest challenge facing your business?

  • Finding new clients, growth
  • Human resources
  • Getting the word out about services
  • Marketing, quality referrals
  • Time management
  • Economy
  • Government regulation
  • Cash flow
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SLIDE 14

When referring a friend or client to another business, do you usually refer to a Chamber member first? Responses

Yes No No Response

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SLIDE 15

Chamber Expectations

3 3.5 4 4.5 5

Networking Opportunities Monthly Chamber Meeting Community Day Leads Groups Overall Value

Rating Scale 1-5